Web 2.0 Tools for Knowledge Management


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Presentation at Boston Knowledge Management Forum

Published in: Business, Technology
  • The            setup            in            the            video            no            longer            works.           
    And            all            other            links            in            comment            are            fake            too.           
    But            luckily,            we            found            a            working            one            here (copy paste link in browser) :            www.goo.gl/i7K0s4
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Web 2.0 Tools for Knowledge Management

  1. 2. <ul><li>1 – What is Web 2.0 ? </li></ul><ul><li>2 – Social Media and Collaboration </li></ul><ul><li>3 – Mashups </li></ul>
  2. 4. How did I get the video to play within PowerPoint 2007?
  3. 6. <ul><li>“ Could it be that the dot-com collapse marked some kind of turning point for the Web, such that a call to action such as “Web 2.0” might make sense? We agreed that it did, and so Web 2.0 … was born.” </li></ul><ul><li>Tim O’Reilly (2004) </li></ul>
  4. 7. <ul><li>What Web 2.0 companies do you recognize? What are their products? </li></ul><ul><li>“ While the first wave of the Web was closely tied to the browser, the second wave extends applications across the web and enables a new generation of services and business opportunities.” (O’Reilly, 2004) </li></ul>
  5. 9. <ul><li>Web 1.0 (1993-2003) </li></ul><ul><li>Web 2.0 (2004 - …) </li></ul><ul><li>Static </li></ul><ul><li>Read Only </li></ul><ul><li>Browser </li></ul><ul><li>Need to know HTML </li></ul><ul><li>Client / Server </li></ul><ul><li>Advertising </li></ul><ul><li>Photos and Music </li></ul><ul><li>Authoritative </li></ul><ul><li>Personal Web Sites </li></ul><ul><li>Content Management </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul><ul><li>? </li></ul>
  6. 10. Author: Luca Cremonini Source: http://www.railsonwave.it/railsonwave/2007/1/2/web-2-0-map
  7. 11. <ul><li>Web as platform </li></ul><ul><li>Harnessing collective intelligence </li></ul><ul><li>Data is the next “Intel inside” </li></ul><ul><li>End of software release cycle – “perpetual beta” </li></ul><ul><li>Lightweight programming models </li></ul><ul><li>Software above the level of a single device </li></ul><ul><li>Rich user experiences </li></ul>
  8. 12. <ul><li>Share what you have learned, created, proved </li></ul><ul><li>Innovate to be more creative, inventive, imaginative </li></ul><ul><li>Reuse what others have already done </li></ul><ul><li>Collaborate to take advantage of what others already know </li></ul><ul><li>Learn by doing from others and from existing information </li></ul>http://www.slideshare.net/whatidiscover/web-20-knowledge-management-tools/
  9. 13. <ul><li>Publish your ideas for others to read or comment </li></ul><ul><li>Inform colleagues about new information </li></ul><ul><li>Improve a document with coworkers </li></ul><ul><li>Meet new people to develop new ideas </li></ul><ul><li>Find images for a presentation </li></ul><ul><li>Link to ideas of industry leaders </li></ul><ul><li>Ask for help </li></ul><ul><li>Find a new job </li></ul><ul><li>Listen to an expert </li></ul><ul><li>See what other people think about an issue </li></ul>
  10. 14. <ul><li>Managing Knowledge – take advantage of what other people know! </li></ul>
  11. 15. It’s not who you know, it’s who knows you. Social Networks Collaboration Tools Social Content MySpace FaceBook Linked In Twitter Blogs Wikis Google Docs Google Spreadsheets Del.icio.us Digg CiteULike Diigo
  12. 17. <ul><li>Physical World </li></ul><ul><li>One book, one shelf </li></ul><ul><li>Now, for the first time in history, we are able to arrange our concepts without the silent limitations of the physical. How might our ideas, organizations, and knowledge itself change? </li></ul><ul><li>David Weinberger, Harvard University </li></ul>Digital World
  13. 18. <ul><li>User-provided keywords to help identify or describe an item </li></ul><ul><li>Folksonomy (freely chosen keywords) </li></ul><ul><li>Non-hierarchical organization scheme </li></ul><ul><li>Tag Clouds </li></ul>
  14. 19. <ul><li>Advantages </li></ul><ul><li>Access bookmarks anywhere </li></ul><ul><li>One site can have many tags </li></ul><ul><li>Share bookmarks </li></ul><ul><li>See which sites are popular </li></ul><ul><li>Find related sites </li></ul><ul><li>Know how to find it, not where it is </li></ul><ul><li>Non-hierarchical </li></ul><ul><li>Disadvantages </li></ul><ul><li>No oversight on tags used </li></ul><ul><li>The same tags might mean different things </li></ul><ul><li>Yet another place to look </li></ul>How are tags different from key words?
  15. 20. <ul><li>Del.icio.us </li></ul><ul><li>Wiki </li></ul><ul><li>Google Docs and Spreadsheets </li></ul><ul><li>Twitter </li></ul>
  16. 21. <ul><li>Founded in 2003, acquired by Yahoo 2005 </li></ul><ul><li>Social Bookmarking </li></ul><ul><li>Store bookmarks online </li></ul><ul><li>Who else bookmarked the same article as you? </li></ul><ul><li>Browser buttons make it easy </li></ul><ul><li>Tag Clouds </li></ul>http://del.icio.us/ username/ http://del.icio.us/ username/tagname    for:username – share a bookmark
  17. 22. <ul><li>News, video, podcast ranking </li></ul><ul><li>Social bookmarking, blogging, RSS </li></ul><ul><li>Users submit stories for review </li></ul><ul><li>Most popular make it to the top </li></ul><ul><li>DiggNation Podcast </li></ul><ul><li>Categories </li></ul><ul><li>Organize academic papers </li></ul><ul><li>Tag content </li></ul><ul><li>Store references </li></ul><ul><li>See what others tagged similarly </li></ul>
  18. 23. <ul><li>Social Photo Sharing </li></ul><ul><li>Acquired by Yahoo </li></ul><ul><li>Sign up, post pix! </li></ul><ul><li>Tag photos </li></ul>
  19. 26. <ul><li>Mashups: reuse information that might otherwise remain hidden </li></ul><ul><li>Build mashups visually </li></ul><ul><li>Share on web site, blog, or Facebook </li></ul><ul><li>Developed by Microsoft non-professional products division </li></ul><ul><li>Beta, Oct. 17, 2007 </li></ul><ul><li>I was in the New York Times ! </li></ul>
  20. 27. <ul><li>GeoTagging adds knowledge </li></ul><ul><li>Combining RSS Feeds </li></ul><ul><li>Visualization: Plotting Real Estate Data </li></ul>