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Mastering
Productivity
Speaker : FRANCIS HO
Date: 1 Dec 2015
Time: 9.00 to 10.30am
What is Productivity?
What
Why
How
1. Productivity = Achieving more
. with less
2. Quantity and Quality
3. Productivity = Working Harder
4. Effective and Efficient
5. Activity versus Productivity
6. Productivity can be improved
with just a few minor changes!
Mastering Productivity……why?
O The latest buzzword in Singapore is
productivity.
O The biggest challenge for Singapore today is to
support economic growth through increases in
productivity.
O In his 2014 budget statement, Deputy Prime
Minister Tharman said that “raising productivity
is at the centre of our economic agenda,” and
that it would be a “major, multi-year
undertaking”. “Productivity” was mentioned no
fewer than 25 times in his speech.
Mastering Productivity……why?
O The ministers are touting it as the next great new
idea that will ensure Singapore's survival and
success in the future.
O However, productivity is not a new idea in
Singapore. Productivity was such a big thing in the
1970s and 80s that it even had its own statutory
board, NPB.
Mastering Productivity……why?
O Back in the 1970s and 80s, productivity was one of our
favourite national campaigns.
O Productivity even had its own mascot (known as Teamy
the Bee). And it also had its official song that would be
aired on radio and TV. The lyrics went something like
this:
"Good, better, best,
never let it rest,
If it's good, make it better
If it's better, make it best!"
Barriers to being Productive
O Don’t fully understand the concept of
productivity (the WHAT)
O Don’t feel the impact of the push and pull
factors for productivity (the WHY)
O Simply don’t know how to be productive (the
HOW)
Ways to Enhance
Productivity
Ways to Enhance Productivity
1. Innovation
What is Innovation?
O Comes from the Latin word
innovātus which means to
renew.
O The process that renews
something that exists and not,
as is commonly assumed, the
introduction of something new.
O While most have traditionally
associated innovation with
technology advances,
innovation can be as simple
as a new way of doing things
or a new way to create
customer satisfaction.
Types of innovation
PRODUCT
INNOVATION
MARKETING
INNOVATION
BUSINESS MODEL
INNOVATION
PROCESS
INNOVATION
ORGANISATIONAL
INNOVATION
INNOVATION
20
Ways to Enhance Productivity
1. Innovation
2. Technology
Technology
O Gadgets
O Applications
O Systems
O Automation
O Computerization
Technology is the application of scientific
knowledge for practical purposes
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
Teamwork
O Synergy = the sum is greater than the parts
O Teamwork = Together Everyone Achieve
More
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
4. Specialization (versus Multi-tasking)
Specialization
(versus Multi-tasking)
O Specialization = focus on a specific aspect
of a larger topic
O Multi-tasking is a myth
O Multi-tasking is the ability to do more than
one thing and not the practice of doing
multiple things simultaneously
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
4. Specialization (versus Multi-tasking)
5. Focus and Detachment
Focus and Detachment
O We can only focus on one thing at a time
O Once we lost the focus, we lost
mindfulness
O Be like a laser, focused and sharp
O Sniper One shot one kill
O Focus on the critical few rather than
insignificant many
O Apply the Law of Momentum
O Detachment = Learn to ‘let go’
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
4. Specialization (versus Multi-tasking)
5. Focus and Detachment
6. Organize, Plan, Prioritize & Schedule
Organize, Plan,
Prioritize & Schedule
O Organize = Orderliness enhance Productivity
O Plan = 10 minutes of plan save an hour
of . execution
O Prioritize = Not every is of equal importance.
Principle of chunking and
linking
O Schedule = Scheduling makes things
happen
Use Time Blocks
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
4. Specialization (versus Multi-tasking)
5. Focus and Detachment
6. Organize, Plan, Prioritize & Schedule
7. Simplify
Simplify
O Simplify steps, processes, procedures,
systems etc
O Simplicity is Elegance
Ways to Enhance Productivity
1. Innovation
2. Technology
3. Teamwork
4. Specialization (versus Multi-tasking)
5. Focus and Detachment
6. Organize, Plan, Prioritize & Schedule
7. Simplify
8. Resources versus Resourcefulness
Resources versus
Resourcefulness
Resources are a source of
supply necessary for
effective operation
Resourcefulness is the
ability to find resources.
• Time
• Manpower
• Finance
• Ideas
• Time management
• Manpower deployment
• Money management
• Creativity
Ways to Enhance Productivity
9. Training
Training
O Competencies bring up Productivity
Ways to Enhance Productivity
9. Training
10. Happy Worker
Happy Worker
O Many studies and surveys show happy
workers work better and faster.
O However, there is an optimal level of
stress that people perform the best.
Stress Level
Performance
Different kind of stress
Calm Eustress Distress Extreme
distress
Performance
1
Relaxed
2 3
4
Dynamic Distracted
Distraught
Stress Level
Ways to Enhance Productivity
9. Training
10. Happy Worker
11. Share information and ideas
12. Upgrade tools and equipment
13. Spend less time on meeting and more
time on action
Ways to Enhance Productivity
9. Happy Worker
10. Share information and ideas
11. Upgrade tools and equipment
12. Spend less time on meeting and more
time on action
Productivity is never an accident.
It is always the result of a commitment
to excellence, intelligent planning, and
focused effort.
Break Away
Group Discussion
1. What are your productivity blind spots?
2. What technology can you and your team
leverage on to improve productivity ?
3. Based on the talk, what are some
productivity tweaks you can make
instantly to improve processes?

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Mastering Productivity - By Mr Francis Ho

  • 1. Mastering Productivity Speaker : FRANCIS HO Date: 1 Dec 2015 Time: 9.00 to 10.30am
  • 4.
  • 5. 1. Productivity = Achieving more . with less
  • 6. 2. Quantity and Quality
  • 7. 3. Productivity = Working Harder
  • 8. 4. Effective and Efficient
  • 9. 5. Activity versus Productivity
  • 10. 6. Productivity can be improved with just a few minor changes!
  • 11.
  • 12. Mastering Productivity……why? O The latest buzzword in Singapore is productivity. O The biggest challenge for Singapore today is to support economic growth through increases in productivity. O In his 2014 budget statement, Deputy Prime Minister Tharman said that “raising productivity is at the centre of our economic agenda,” and that it would be a “major, multi-year undertaking”. “Productivity” was mentioned no fewer than 25 times in his speech.
  • 13. Mastering Productivity……why? O The ministers are touting it as the next great new idea that will ensure Singapore's survival and success in the future. O However, productivity is not a new idea in Singapore. Productivity was such a big thing in the 1970s and 80s that it even had its own statutory board, NPB.
  • 14. Mastering Productivity……why? O Back in the 1970s and 80s, productivity was one of our favourite national campaigns. O Productivity even had its own mascot (known as Teamy the Bee). And it also had its official song that would be aired on radio and TV. The lyrics went something like this: "Good, better, best, never let it rest, If it's good, make it better If it's better, make it best!"
  • 15.
  • 16. Barriers to being Productive O Don’t fully understand the concept of productivity (the WHAT) O Don’t feel the impact of the push and pull factors for productivity (the WHY) O Simply don’t know how to be productive (the HOW)
  • 18. Ways to Enhance Productivity 1. Innovation
  • 19. What is Innovation? O Comes from the Latin word innovātus which means to renew. O The process that renews something that exists and not, as is commonly assumed, the introduction of something new. O While most have traditionally associated innovation with technology advances, innovation can be as simple as a new way of doing things or a new way to create customer satisfaction.
  • 20. Types of innovation PRODUCT INNOVATION MARKETING INNOVATION BUSINESS MODEL INNOVATION PROCESS INNOVATION ORGANISATIONAL INNOVATION INNOVATION 20
  • 21. Ways to Enhance Productivity 1. Innovation 2. Technology
  • 22. Technology O Gadgets O Applications O Systems O Automation O Computerization Technology is the application of scientific knowledge for practical purposes
  • 23. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork
  • 24. Teamwork O Synergy = the sum is greater than the parts O Teamwork = Together Everyone Achieve More
  • 25. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork 4. Specialization (versus Multi-tasking)
  • 26. Specialization (versus Multi-tasking) O Specialization = focus on a specific aspect of a larger topic O Multi-tasking is a myth O Multi-tasking is the ability to do more than one thing and not the practice of doing multiple things simultaneously
  • 27. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork 4. Specialization (versus Multi-tasking) 5. Focus and Detachment
  • 28. Focus and Detachment O We can only focus on one thing at a time O Once we lost the focus, we lost mindfulness O Be like a laser, focused and sharp O Sniper One shot one kill O Focus on the critical few rather than insignificant many O Apply the Law of Momentum O Detachment = Learn to ‘let go’
  • 29. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork 4. Specialization (versus Multi-tasking) 5. Focus and Detachment 6. Organize, Plan, Prioritize & Schedule
  • 30. Organize, Plan, Prioritize & Schedule O Organize = Orderliness enhance Productivity O Plan = 10 minutes of plan save an hour of . execution O Prioritize = Not every is of equal importance. Principle of chunking and linking O Schedule = Scheduling makes things happen Use Time Blocks
  • 31. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork 4. Specialization (versus Multi-tasking) 5. Focus and Detachment 6. Organize, Plan, Prioritize & Schedule 7. Simplify
  • 32. Simplify O Simplify steps, processes, procedures, systems etc O Simplicity is Elegance
  • 33. Ways to Enhance Productivity 1. Innovation 2. Technology 3. Teamwork 4. Specialization (versus Multi-tasking) 5. Focus and Detachment 6. Organize, Plan, Prioritize & Schedule 7. Simplify 8. Resources versus Resourcefulness
  • 34. Resources versus Resourcefulness Resources are a source of supply necessary for effective operation Resourcefulness is the ability to find resources. • Time • Manpower • Finance • Ideas • Time management • Manpower deployment • Money management • Creativity
  • 35. Ways to Enhance Productivity 9. Training
  • 36. Training O Competencies bring up Productivity
  • 37. Ways to Enhance Productivity 9. Training 10. Happy Worker
  • 38. Happy Worker O Many studies and surveys show happy workers work better and faster. O However, there is an optimal level of stress that people perform the best.
  • 39. Stress Level Performance Different kind of stress Calm Eustress Distress Extreme distress
  • 41. Ways to Enhance Productivity 9. Training 10. Happy Worker 11. Share information and ideas 12. Upgrade tools and equipment 13. Spend less time on meeting and more time on action
  • 42. Ways to Enhance Productivity 9. Happy Worker 10. Share information and ideas 11. Upgrade tools and equipment 12. Spend less time on meeting and more time on action
  • 43. Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.
  • 44. Break Away Group Discussion 1. What are your productivity blind spots? 2. What technology can you and your team leverage on to improve productivity ? 3. Based on the talk, what are some productivity tweaks you can make instantly to improve processes?