A team is defined as a group of two or more people who interact and work together to achieve a common goal. For a team to be successful, interpersonal trust must develop between team members. Tasks and social aspects are inseparable and individual contributions from each member must be preserved. Healthy teamwork is characterized by individuals contributing their highest level of expertise while demonstrating good faith towards the team. The document outlines various stages of team development including becoming acquainted, clarifying goals and methods, and increasing productivity through defined roles. It also discusses the role of the team leader in managing meetings, resources, and challenges.

1. Cathy Cousear

2. What is a team?
 A collection of 2 or more persons who
interact with one another to achieve a
common goal and some kind of group
structure

3. To be a successful team….
 Interpersonal trust develops
 Tasks aspects
 Social aspects
 These two aspects are inseparable!!
 Preserve the individual on the team

4. Healthy teamwork is
characterized by individuals
who:
 Contribute at their highest level of
experience and expertise
 Demonstrate good faith and good will-
focusing on what is best for the team.
 Honor individual diversity and
contributions
 Listens well- seeking first to understand
rather than understood.

5. Healthy teamwork does not
exist when individuals:
 Harbor hidden or individual agenda
 Exercise authoritarian leadership
 Makes decisions in secret
 Evidence competitive behaviors

6. When people work together:
 There is fewer personal conflicts and
confusion
 Shared purpose and goal
 Clearly stated and agreed upon roles
 More effective use of time
 Higher levels of performance through
coordinated efforts
 Increased support internally and
externally

7. Team Member Ground
Rules
 All team members are equal and entitled
to the respect of others
 Be free and open to express your ideas
and feelings- take some risks
 Encourage the inclusion of the other
team members
 Establish group goals and objectives
and remain focused on them

8. Key to Team Success
 Commitment
 Contribution
 Communication
 Cooperation
 Conflict Management
 Change Management

9. Team Challenges
New Challenge Creative team
Controversial Challenge United Team.
Changing Challenge Fast and flexible team
Unpleasant challenge Motivated team
Diversified challenge Complementary team
Long-term challenge Determined team
Everest size challenge Experience team

10. Stages of Development

11. Stages 1- Become acquainted
and organized
 Get to know your team
 Arrange a social gathering for your team
 Get to know your fellow team members and
help them to get to know you.
 Hold an organizational meeting to share
information about capabilities and
expectations
 Have each member describe himself/herself
 Have each member describe expectation for
the project.
 Get to know the stakeholders

12. Get to know your task
 The group should develop an overall
picture of its goals and constraints,
project plan, group roles, rules and
structure.
 Share information about their goals and
resources
 The team should develop a general plan
for the project.
 What needs to be accomplished at each
step

13. Orientation
 Members seek direction  Provide much needed
from the leader structure by holding regular
 Communication is directed meetings and assisting in
toward the leader task/role clarification
 Members are both excited  Encourage participation by
and anxious about being all and demonstration by
part of a new team none
 Interpersonal relations tend  Facilitate learning about
to be polite, guarded, and another’s area of expertise
impersonal and preferred working
modes
Characteristics Leader’s Response

14. Stage 2- Clarifying project
needs and goals
 Meeting with supervisor, the relationship
your team builds with its supervisor is an
important resource
 Be sure t meet with the supervisor early
in the project t learn how he/she views
the project you have been assigned?
 What kind of reports does she expect?
 Prepare for the meeting

15. Dissatisfaction
 Subgroups and coalitions  Establish an environment
form supporting expression of
 The leader is tested and different perspectives
challenged, both overtly  Encourage members to
and covertly
generate all possible
 Member judge and options before evaluating
evaluate one another
the best
 Tasks are often avoided or
poorly done  Maintain expectation that
 Members understand the team decides direction
purpose of team but are and all members are
not highly committed to responsible for the team’s
achieving the objectives. goals.
characteristics

16. Stage 3-
Determining/diagnosing
methods
 At this stage, the team is looking for
solutions and deciding which ones to
implement.
 Make the most of member capabilities
 Think abut how the tasks have been
assigned
 Reconsider each member’s strength
 Make sure each member continues to
be on track

17. Resolution
 Members begin to solidly  Talk openly about your own
into a group issues and concerns.
 The group laughs  Have group members
together; members have manage agenda items;
fun; some jokes are particularly those in which
made you have a high stake
 A sense of “we-ness”  Delegate as much as the
develops members are capable of
 The group feels superior handling; help them a
to other groups in the necessary
organization
Characteristics Leader’s Response

18. Stage 3
 Help members prepare for meetings by
circulating an agenda for each meeting
and for the project overall.
 Encourage participation from everyone
and help keep the discussion going.
 Leave every meeting with a clear outline
of what everyone is accomplish before
the next meeting.

19. Stage 4- Productivity
 Roles are clear and each  Jointly set goals that are
person’s contribution is challenging
distinctive  Look for new
 Members take the
opportunities to increase
the group’s scope.
initiative, but not
competing against each  Question assumptions
and traditional ways of
other but rather trying to doing things
accomplish a goal.
 Develop members their
 Members seek feedback fullest potential.
from one another
Characteristics Leader’s Response

20. Implementing the Project
 Your team has settled on a design
solution and is in the process of
executing the design plan and
evaluating the solution
 At this point, your group activity should
be self-sustaining

21. Seven characteristics of a high
performing team
 Purpose
 Empowerment
 Relationships and communication
 Flexibility
 Optimal productivity
 Recognition and appreciation
 Morale

22. Developing team members
Enthusiastic beginner Need s direction
Disillusioned learner Needs coaching
Cautious completer Needs support
Self-reliant achiever Needs responsibility

23. When a weak link remains
 The stronger members identify the weak
ones
 The stronger members have to help the
weak one
 The stronger members come to resent the
weak ones
 The stronger members become less
effective
 The stronger members questions the
leader’s ability

24. Attitudes impact a team of
highly talented players
Abilities + Attitudes = Results
Great talent Rotten Bad team
Great talent Bad Average team
Great talent Average Good team
Great talent Good Great team

25. Role of the team leader

26. Prior to the team meeting
 Manage and coordinate the team
 Act as project manger for the team
 Set up meetings/ secure facilities/notify
members
 Define boundaries/expectations for the
team
 Help plan meetings

27. During the team meetings
 Provide resources t the team
 Remove block’s/barriers to team
success
 Keep team focused
 Contribute to work of team without
dominating or over influencing
 Ensure team members are clear about
their actions and responsibilities

28. After the team meeting
 Report team progress
 Keep open channels of communication
 Explain/defend process team is using
 Organize and summarize input from all
team members

29. Challenges of the role
 Getting full attendance at meetings
 Be clear regarding expectations
 Create realistic meeting agendas
 Contribute without dominating
 Remain neutral
 Capturing ideas accurately
 Knowing what to record and what not t
record

30. Take action
 Recruit one person to help you with a
project.

31. How to develop a more
effective team
 Become knowledgeable about team
development and dynamics
 Learn hw to assess your team both as a
group and individually
 Be open to your strengths and weaknesses
 Develop a leadership style that supports
and trains staff- they are your biggest
resource
 Teach your staff necessary skills.