International MTM Directorate presentation

1. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 1
IMD objectives and activities
December 2008

2. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 2
IMD Mission and Goals
l IMD is dedicated to achieve global
leadership and to create value for its two
major stakeholders:
1. National MTM Associations
2. MTM applicators and instructors (companies,
institutions and individuals)

3. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 3
IMD active members
WEB or Email addressFoundation dateNational MTM Association
www.cpns.co.yu2004
Serbia and Montenegro MTM
Association
www.mtmdobrasil.com2004Brazilian MTM Association
www.plmtm.com2004Polish MTM Association
czech@imd-international.org2004Czech MTM Association
www.mtm-vereinigung.at2000Austrian MTM Association
www.mtmitalia.it1998Italian MTM Association
www.asocmtmesp.com1990Spanish MTM Association
www.mtm-association.org.za1975South African MTM Association
www.ukmtma2000.co.uk1964U.K. MTM Association
japan@imd-international.org1962Japan MTM Association
www.dmtm.com1962German MTM Association
www.mtmfr.com1957French MTM Association
www.swissmtm.com1957Swiss MTM Association
www.mtmnorden.com1955Nordic MTM Association
www.mtm.org1951U.S.A. and Canada MTM Association

4. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 4
Potential next IMD members
l China
l Portugal
l (at present is a German Chapter)
l India
l Russia

5. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 5
IMD Organisation

6. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 6
The role of MTM today

7. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 7
Others
5%
France
8%
Germany
25%
Sweden
24%
UK
13%
USA
25%
The use of MTM is expanding globally
Number of MTM certified practitoners
0
99.321
194.520
221.700
160.544
0
50.000
100.000
150.000
200.000
250.000
1965 1975 1985 1995 2003
year
Nr.MTMcertificates

8. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 8
MTM in the past
“You can get any color, as long as it's black.”
MTM was used to design efficient working methods, to optimize
production steps where labor is used extensively and to get a
scientific measure of work (standard time).
Focus onFocus on
laborlabor
productivityproductivity

9. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 9
MTM today
l Identifying and Eliminating MUDA in production and logistic
processes
l Balancing the work flow
l Designing new methods in the earliest stage of product development
l Defining cycle times and Takt
l Improving health, safety and satisfaction (ERGONOMY)
l Reducing Change-Over times
l Improving Quality
MTM is used to design efficient and standardized working methods
in order to support WCM and Lean implementation, by

10. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 10
Official MTM Systems
Global platform

11. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 11
MTM specific data catalogues
Basic motions
Motion seq.
Basic operat.
Operations
Op. sequence
MTM Base
(MTM-1)
MTM-2
UAS/SAMMEK
MEK
Data Blocks
UAS Data Blocks
SAM open patterns
Mass productionBatch
production
One of a kind
production
6
5
4
3
2
1
Time
elements
Method level
Data level
Functions
Official MTM platformOfficial MTM platformAnalysis
speed
1/300
1/100
1/10
LOW HIGH

12. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 12
Application examples
f SX TMU DX f f SX TMU DX f f CODE TMU f CODE TMU f CODE TMU
Reach 2 screws (jumbled) to 60 cm R60C 22,3 R60C GC80 32,0 GS80 25 AF3 80 AB3 90
Grasp screws G4B 9,1 14,0 GC5 GS10 10 AF1 40 AB3 90
9,1 G4B
Move to threaded holes (55 cm) M55C 23,5 M-B PC80 41,0 PP80 40
Position P2SE 16,2 PP10 25
11,4 ET 30/40 7,0 E
4,5 M4C 21,0 PC5
16,2 P2SE
Search for thread 2 M2B 4,0 M2B 2 2 PA5 6,0 PA5 2
First fastening motion M4B 4,0 M4B PA5 3,0 PA5
Motion cycle 5 RL1 10,0 RL1 5 5 GB5 35,0 GB5 5 6 SA15 90 6 ZB1 60 6 ZA 60
(5 hand motions) 5 R4A 17,0 R4A 5 5 PA5 15,0 PA5 5
5 G1A 10,0 G1A 5
5 M4B 20,0 M4B 5
RL1 2,0 RL1
Reach screwdriver to 35 cm 14,2 R35B 18,0 GB45 GS45 20 HC2 70 HB3 100
2,0 G1A
Move to first screw (35 cm) 16,8 M35C 36,0 PC45 PP45 35
Position 19,7 P2SSE
PT 50,0 PT 50,0 PT PT 50 PT 50 PT 50
Move to second screw 16,8 M35C 36,0 PC45 PP45 35 PC2 40 PB3 50
19,7 P2SSE
50,0 PT 50,0 PT PT 50 PT 50 PT 50
Screwdriver aside 6,8 M10B 6,0 PA15 PD10 10
2,0 RL1
TMU 377,3 370 390 390 490
SEC 13,58 13,32 14,04 14,04 17,64
MEK
Description
MTM-1 MTM-2 SAM UAS

13. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 13
MTM QUALIFICATION MINIMUM REQUIREMENTS AND STANDARD PATTERN
Qualification
Minimum
Duration
Recomm.
Duration
Content
Compulsory
Precedence
Reccomended
Precedence
2 days 3 days MTM-1 system introduction
- 1 day
ergonomic norms in workplace
design and ergonomic risk
assessment
- 1 day productivity improvement
10 days 15 days MTM-1 theory and examination
- 1 day
ergonomic norms in workplace
design and ergonomic risk
assessment
- 1 day productivity improvement
3 days 3 days Theory + Examination
2 days
Practice + Principles of data
construction
3 days 3 days Theory + Examination
- 2 days
Practice + Principles of data
construction + level 2 (data-
blocks)
Theory + practice
Examination
2 days
Practice + Principles of data
construction + level 2 (data-
blocks)
4 4 days Theory + practice + Examination
1 days ERGO-SAM
MTM-SAM Practitioner
MTM-UAS Practitioner (level 1)
MTM-MEK Practitioner
(level 1)
3 days 3 days
MTM BASE
MTM-1
Practitioner
MTM BASE
MTM-1
Practitioner
MTM-1 Practitioner
MTM BASE
MTM-2 Practitioner MTM BASE
MTM-1
Practitioner

14. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 14
MTM application in product
and process planning

15. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 15
MTM Planning Concept
3-Phase Model
Target: Design optimization with earliest possible quantification
DesignDesign PlanningPlanning Production
PROKONPROKON
Planning AnalysisPlanning Analysis
Efficiency AnalysisEfficiency Analysis
- assembly friendliness
- process reliability
- quality target
- organization
- work design
- methods
- fine tuning
- instruction
- kick off

16. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 16
PROKON
is the MTM tool for supporting product design
Assembly
value-adding
activities
non value-adding
activities
waste
position
screw
engage
glue
distances
waste disposal
reading order
transporting material
adjustment
rework
categories analyzed by PROKON

17. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 17
Concept Design Procurement Pre-series Prod. Start
ProKon
Planning analysis
Performance analysis
Cost calculation
Milestones overview (an example)
Acquisition
1
3 4
6
7
2
5
procurement and
installation equipment
CIP
1 23 4 5 6 7
SOP

18. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 18
n ProKon matrix (actual)
n Actions for design
optimization
n ProKon matrix (target)
n Conducting 1st ProKon
workshop
n Analysis of producibility
and design for assembly
Start
ProKon
n Process structure (MTM
data)
n Detailing of the methods
of production and
production processes on
the basis of MTM
n Development of
alternative solutions
n Bill of material, material
where-used
n quantities and customer‘s
takt time
n First results of ProKon-
Workshop
n Make or Buy decision
n Production process defined
Start
planning-
analysis
n updated ProKon-matrix on
the basis of feasible actions
n Updated ProKon-matrix for
detailed design as default
specification
n Updating with ProKon-
Workshop
n Continue updating results
from milestone 1
n Feedback on action
feasibility (customer,
process engineers)
n implementing the planned
design-potentials in design-
phase
n 2nd workshop at the end of
concept- or at the beginning
of design-phase
ProKon
verificationcontentrequirements
Mile-
stone
ProKon
1
2
3
planning-
analysis
Milestones overview (1/3)

19. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 19
n All working methods and
processes are analyzed
n Line balancing is defined
n Layout is defined
n Equipment specs are
released for the suppliers
n MTM-Expert approves
planning analyses for
procurement, checks on
the basis of requirements
and verification
n Customer feedback on
implementation
n Actions from updated
ProKon-Workshops
(milestone 2)
n Alternative processes are
created and assessed,
process is selected
n No estimated times in
processes à 100 % MTM
analyses
n All process-times are
defined
n Line balancing scenarios are
developed
n Takt time is defined
Permissio
n procure-
ment
in
planning-
analysis
n Current planning-analyses
are fine tuned based on field
observations
n MTM-Expert releases
planning analyses in order
to manage daily efficiency
n Equipment is installed
n Modifications are updated in
the MTM planning analyses
Efficiency
analysis
verificationcontentrequirements
mile-
stone
Planninganalysis
4
5
Milestones overview (2/3)

20. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 20
n Calculation sheetsn Calculation of production
costs at each planning
level on basis of MTM-
elements
n results at each milestone
ProKon, Planning- and
efficiency-analysis are
available
n Feedback of customer
n Efficiency-analysis on basis
of MTM
n Current line balancing
n Work instructions are
available
n MTM-Expert approves
efficiency-analysis
n Transfer into routing
n Methods of production and
operations are analyzed in
detail, every variable is
defined
n Implementing further design
potentials
n Employees are trained in
production method
n Line balancing is matched
n Approval of work council
n Recording process times
OK for
Efficiency
analysis
for SOP
n Audit questionnairen Check of the relevant data
from performance analysis
n Check of work station
layout
n Trigger for Continuous
Improvement (CIP)
n A half year after SOP
n Steady state
Validation
audit
verificationcontentrequirements
mile-
stone
6
7
Efficiencyanalysis
updating at
each
milestone
1 6to
calculation
Milestones overview (3/3)

21. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 21
MTM and Ergonomics

22. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 22
Synergies between MTM and Ergonomics
l As modern industrial engineers we have a huge
responsibility when designing and optimizing
technological systems
l We cannot afford to separate process
efficiency from ergonomics: it would be too
expensive
l Synergies result in the cost of ergo analysis
representing only a small percentage with
respect to the resources required to take care of
professional diseases caused by biomechanical
overload (absenteeism, low performance, social
costs, etc.)

23. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 23
IMD initiatives
l Official MTM techniques and most
accepted ergonomic analysis systems
have been integrated into an innovative
scientific approach to work study
¡ It puts human needs and capabilities at the
forefront
¡ It focuses on the process design phase (and
product design will come next)
¡ It overcomes the paradigm “High Productivity –
High human stress”

24. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 24
development phase
Opportunities
of change
0 1 3 42
Method design and ergonomic risk
assessment at the earliest stage of dev’t
Cost of
change

25. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 25
IMD Target
lThe MTM-ERGO tool must meet the
following requirements:
¡ Additional cost for adding ergo codes < 25%
¡ Utilize official MTM systems
¡ Utilize recognized ergonomic analysis systems
¡ Utilized by industrial engineers

26. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 26
2 different levels of ambition
MTM time elementsMTM time elements
1. Risk detection
2. Risk evaluation
Ergonomic
analysis systems
(niosh, ocra, owas, etc.)
ERGO codesERGO codes
Evaluation tool
(e.g. EAWS)
SW support
posture predictor

27. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 27
European Assembly Work-Sheet
(EAWSEAWS)
Ergonomic risk screening tool

28. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 28
EAWS is a 1° level system for screening
ergonomic risk due to biomechanical
overload.
What is EAWS
Note 1st LEVEL systems: risk evaluation systems which require a quick
screening checklist.
2nd LEVEL systems: risk evaluation systems which require a detailed
analysis with index calculations. They are applied
where a possible risk has been already detected
by a 1st level system.

29. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 29
New EAWS approach to risk assessment
ergonomic risk analysis according to EAWS
ergonomic risk assessment according to CEN / ISO
classical stress - strain concept
Strain
Risk evaluation
according to
traffic light scheme
Risk evaluation
according to
traffic
light scheme
Limit value
Stressors
simultaneous /
consecutive
task / environment
Individual
characteristics, abilities
and skills
Complex load
situation e.g.
manual material handling
Relevant characteristics
of the intended
user population
Complex load
situations in various
stress situations (e.g.
manual material handling
and action forces)
Relevant
characteristics
of the
intended
user population
Sum of
risk scores
for all modes of
stressors
per time unit

30. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 30
Analyzing systems for biomechanical load
area of risk CEN ISO 2° level
Whole body postures 1005-4 11226 OWAS
Action forces 1005-3 11228-2 RULA
Manual material handling 1005-2 11228-1
- NIOSH
- SNOOK-CIRIELLO
Upper limb load
in repetitive tasks
1005-5 11228-3
OCRA
STRAIN INDEX
HAL-TV
Norms Analyzing systems
AAWS
EAWS
1° level

31. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 31
CEN & ISO ergonomic standards
standard CEN standard ISO
EN ISO 14738 Safety of Machinery - Anthropometric requirements for the design of
workstations at machinery
EN 1005 - 2 Safety of Machinery -
Manual handling of machinery
and component parts of machinery
EN 1005 - 3 Safety of Machinery -
Recommended force limits
for machinery operation
EN 1005 - 4 Safety of Machinery -
Evaluation of working postures
in relation to machinery
EN ISO 7250 Basic human body measurements for technological design
ISO 11226 Ergonomics -
Evaluation of working postures
ISO 11228 - 1 Ergonomics - Manual handling
- Lifting and Carrying
ISO/DIS 11228 - 2 Ergonomics - Manual
handling - Pushing and pulling
EN 1005 - 5 Safety of Machinery -
Manual handling of low loads
at high frequencies
ISO/CD 11228 - 3 Ergonomics - Manual
handling - low loads at high frequencies

32. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 32
ENEN 10051005--22
EN 1005EN 1005--33
Action
frequency
Forces/loads
ISOISO 1122811228--11
ISO 11228ISO 11228--22
ISO 11228-3
Development
phase
Production
Design
Posture
prediction
Tc < 30 sec.
Tc > 30 sec.
EN 1005-5
30 N
Application fields

33. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 33
Development phase
[time]
Opportunities
of change CostsCosts
aumento
[%]
Design Planning Production
Preventive Ergonomy
Measurement
Risk analysis
Redesign
Simulation

34. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 34
Project Manager
(Ing. G. Caragnano)
Project Sponsors
(IMD, MTM, IAD, UNI.TO,
EPM)
• Goal setting
• Define project scope
• Assign resources
Project Team
• Prof. C. Romano (UNI.TO)
• Dr. A. Baracco (UNI.TO)
• Prof. Bruder (IAD)
• Dr. Ing. K. Scaub (IAD)
• Ing. I. Lavatelli (APEX)
Software development
• K. Ebert (MTM)
Field Application
Group
FIAT Whirlp IVECO Porsche VW
Reference Groups
• National MTM Assoc.
• IEA federated members
• Employers federations
• Unions
Project owner
(MTM)
• Project objectives
• Timing
• Resources
Project Organization
Legenda
IMD International MTM Directorate
IAD Technical University of Darmstadt
UNI.TO Univ ersity of Turin
EPM Ergonomia della Postura e del Mov imento (Milan)
MTM International MTM Group f or Productivity Services
IEA International Ergonomics Association
PM Project Manager
Smart

35. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 35
Field Application Group
l This group is formed by companies willing to test the
new tool on the field (3 days). The field tests will be
carried out by MTM consultants
l Field Test Group members have the opportunity to follow
the development process through direct attendance to
project meetings and reporting
l Field Test Group members will participate to the first
training session
l The participation fee is 5.000 € per company (invoiced
by the IMD) (http://www.mtm-international.org)

36. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 36
MTM Logistics
MTM applied to logistic processes

37. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 37
MTM LOGISTICS
lObjectives
¡Share a fact-based concept to
l size logistic workforce
l monitor logistic efficiency and support continuous
improvement
l carry on What-if analyses for alternative layout
solutions
¡ Develop and implement a standard Plan For
Every Part (PFEP) database

38. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 38
STEPS AND PHASES
PROJECT
MANAGER
MTM
CONSULTANT(S)
CUSTOMER
LOGISTIC EXPERT
OTHER CUSTOMER
RESOURCES
Phase1:
Project
Setup
Phase2:
Data
Retrieving
Phase3:
System Settings
Phase4:
PFEP
Phase5:
MTM Analysis
Phase6:
Logistic
Behaviour
Caractheri-
zation
Phase7:
Calculation
Phase8:
Setup of
Logistic Data
System for
Active
Monitoring
of Efficiency
CHECK CHECK
Project Team
Phase1
Phase2
Phase3
Phase4
Phase5
Phase6
Phase7
Phase8
Layout, Material Flow, Logistic Transactions &
Locations
Means of transport, Container, extract BOM
from ERP, Refine Logistic Locations
Distance Matrix, Curves Matrix, Get & Place
Mapping Process
Extract data from PFEP
With TiCon, develop MTM-Logistics Analyses
Logistic characterization of components (designs)
Calculation of logistic process costs
Set up logistic efficiency monitoring system
STEPS SET UP ANALISYS CONSOLIDATION
PROJECT
MANAGER
MTM
CONSULTANT(S)
CUSTOMER
LOGISTIC EXPERT
OTHER CUSTOMER
RESOURCES
Phase1:
Project
Setup
Phase2:
Data
Retrieving
Phase3:
System Settings
Phase4:
PFEP
Phase5:
MTM Analysis
Phase6:
Logistic
Behaviour
Caractheri-
zation
Phase7:
Calculation
Phase8:
Setup of
Logistic Data
System for
Active
Monitoring
of Efficiency
CHECK CHECK
Project Team
Phase1
Phase2
Phase3
Phase4
Phase5
Phase6
Phase7
Phase8
Layout, Material Flow, Logistic Transactions &
Locations
Means of transport, Container, extract BOM
from ERP, Refine Logistic Locations
Distance Matrix, Curves Matrix, Get & Place
Mapping Process
Extract data from PFEP
With TiCon, develop MTM-Logistics Analyses
Logistic characterization of components (designs)
Calculation of logistic process costs
Set up logistic efficiency monitoring system
STEPS SET UP ANALISYS CONSOLIDATION

39. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 39
PROJECT SCOPE
l Incoming: from receiving
docks to warehouses
l Providing: from
warehouses/sub-assy to
lines / sub-assy
l Internal warehousing:
from lines/sub-assy to
buffer zones
l Outgoing: from end of
lines / sub-assy to truck
or empty containers to
truck
All logistic processes door-to-door in a factory

40. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 40
INFORMATION FLOW
Logistic Locations
Distances, Curves
Map Handling Processes
Map Logistic Activities
MTM Logistics
Analysis
Efficiency Analysis
Traditional PFEP
(Plan For Every Part)
Cost per Area
(Assembly, CDC, etc.)
“What if” analysis
(support process improvement)
INPUT LAYOUT FLOWS MANNINGVOLUMES
BOM +
CONTAINER LIST
SET UP
Cost per
Process
ANALYSIS
FGA Standard PFEP
(with log. times
per component)
CONSOLIDATION Cost per Resource
(eg. Forklift Providing
Line #1, UTE #4)
Analytical Job Assignment
per resource
Logistic Locations
Distances, Curves
Map Handling Processes
Map Logistic Activities
MTM Logistics
Analysis
Efficiency Analysis
Traditional PFEP
(Plan For Every Part)
Cost per Area
(Assembly, CDC, etc.)
“What if” analysis
(support process improvement)
INPUT LAYOUT FLOWS MANNINGVOLUMES
BOM +
CONTAINER LIST
SET UP
Cost per
Process
ANALYSIS
FGA Standard PFEP
(with log. times
per component)
CONSOLIDATION Cost per Resource
(eg. Forklift Providing
Line #1, UTE #4)
Analytical Job Assignment
per resource

41. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 41
INTERNATIONALLY ACCEPTED MTM LOGISTIC
DATA FOR MEASURING PROCESSES
Code With Without With Without With Without
Get 7LT FM FO SM SO GM GO
SAAA 833 603 983 718 969 644
SAAB 980 750 1167 902 1326 1001
SAAC 1141 911 1368 1103 1767 1442
SAAD 1326 1096 1600 1335 2275 1950
SABA 934 854 1084 1123 1208 1103
SABB 1081 1268 1555
SABC 1242 1469 1996
SABD 1427 1701 2504
SACA 1078 998 1228 1158 1510 1405
SACB 1226 1413 1857
SACC 1386 1613 2298
SACD 1572 1845 2807
SADA 1245 1165 1395 1325 1859 1754
SADB 1392 1579 2206
SADC 1553 1780 2647
SADD 1738 2012 3156
With or without 90° orientation
Place
Forklift truck
Lift fork truck
with
retractable
mast
Pedestrian-
controlled
pallet truck
Measurement unit: TMU
to 4,0 m height
on the ground
on the ground
to 1,2 m height
to 2,5 m height
to 4,0 m height
to 1,2 m height
to 1,2 m height
to 2,5 m height
to 4,0 m height
Fork truck
on the ground
to 2,5 m height
on the ground
to 1,2 m height
to 2,5 m height
to 4,0 m height
From the ground
From 1,20 m
height
From 2,50 m
height
From 4,0 m
height

42. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 42
MTM Office System (MOS)
Admin Process Improvement

43. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 43
Administration Efficiency
Increasing economic importance for administration activities
• continuously growing importance of the administration sector
• gain of efficiency in service processes by standardization
the competitive advantage in the administration
is measured through their efficiency
-
to measure the efficiency a norm is required
MMTMTM –– OOfficeffice –– SSystemystem

44. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 44
Components
MOS is based on a selection of
various systems to process the
analyses in different levels of
detail
Thus reproducible data blocks are
combined into operation sequences
to facilitate the analysis
Some examples .............. à

45. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 45
MTM Office System
Handle - Basic Data
210HIper sheet or set, with open or close, without folding upInsert or Remove / envelope
75HHper sheet or set (also folder withoutmechanism)Insert or Remove / sheet
190HGrocker lever, ring binder, folderOpen / Close mechanism
100HF
tap
fold
punch
cut
connect
take apart
Work
200HEapply adhesive labelLabel
60HDstamp
underline
Mark
85HC2 sheets combine, 1 sheet allocate
count per 10 units, sort per sign and sheet
Combine/Sort
60HBget and place e.g. pen, stamp or similar and put awayHandle tools
40HAe.g. turn page, tear off sheet, open or close,
get or put away
Get and Place objects
TMUMOS-XXxExplanationsHandle

46. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 46
MTM Office System
Mental functions - Basic Data
70MA1register, text section known rangesimple
Search for and Find
170MA2
specific page, text section unknown
range
difficult
10MB1
word
sign
Read
number per 3 digits, character per 3
letters
70MB2per begun line A4line
20MC1
word
sign
Check
number per 3 digits, character per 3
letters
140MC2per begun line A4line
40MD1
word
sign
Compare
number per 3 digits, character per 3
letters
300MD2per begun line A4line
25ME1digit, letter, charactersymbol
Write - hand 150ME2including transferword
800ME3per begun line A4, including transferline
TM
U
MOS-
XXx
ExplanationsMental functions

47. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 47
75SC2search and find position and
click
posit. sing.-
stage
240SC3search directoryposit. multi-
stage
40SC4select pull-down menumask
170SC5graduallyscroll
55SC1orientate on screenbasic value
Select
20SBposition and clickOperate mouse
10SApress single keyOperate keyboard
380SDformat selected text, several
lines
formatEdit
TMUMOS-XXxExplanationsScreen actions
MTM Office System
Screen actions - Basic Data

48. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 48
Analysis
additional, support and
ancillary activities
Classification
process steps
Analysis
main manual
activities
• ABC-Analysis
• process modelling
• MTM-components
• self recording
• multi-moment analysis
• interviews
From Process to Method Approach
mainprocessmainprocessmainprocessmainprocess

49. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 49
WEB Site
www.mtm-international.org

50. December 2008 From the desk of G. Caragnano, IMD Executiv e Director 50
IMD WEB site: www.mtm-international.org