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Enhance the efficiency of your
field operations with Augmented
Reality and Remote Assistance
ALEXANDRE EMBRY
TOULOUSE, Sep...
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 2
Our vision of Augmented Reality &...
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 3
Focus on some of our exclusive as...
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 4
Our REX on major projects in the ...
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 5
Capgemini & Sogeti: a global End-...
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 6
Videos & Demonstrations
CWIN Toulouse | 2017-09-28
Copyright © 2017 Capgemini and Sogeti. All rights reserved. 7
Thank You!
Phone: +33 (0) 7 86 42...
www.capgemini.com
The information contained in this presentation is proprietary.
Copyright © 2017 Capgemini and Sogeti. Al...
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CWIN17 Toulouse / Enhance the efficiency of your field operations with augmented reality and remote assistance a.embry

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A genuine Augmented Reality solution to provide support for a variety of remote
tasks such as:
• Connect onsite technicians in real-time with experts/assessors for remote
assistance (includes sound, video, graphics 3D data, hardware components,
etc.)
• Improve video streaming to observe what the technician is seeing, make
suggestions, share technical documents and annotate the information in
real-time
• Visualize georeferenced virtual screen with 3D drawings that could be
incorporated in the video stream using Augmented Reality features for
enhanced understanding

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CWIN17 Toulouse / Enhance the efficiency of your field operations with augmented reality and remote assistance a.embry

  1. 1. Enhance the efficiency of your field operations with Augmented Reality and Remote Assistance ALEXANDRE EMBRY TOULOUSE, September 28th #CWIN17
  2. 2. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 2 Our vision of Augmented Reality & Virtual Reality in Industry The Augmented Operator “Our Digital Operator offer aims to ease, secure, accelerate and enhance the efficiency of field operations for the various stages of production, maintenance and training operations” Lead-Time: Up to 35% reduction Driver: no waste of time to retrieve information • Error rate: Up to 90% reduction Driver: avoidance of misunderstood and missed operations Activity Clients Benefits / Cost Saving Cost AvoidanceScope Virtualization of the operational instructions sheets, by relying on mobile and hands-free AR solutions (Projection system, Tablet, Wand, AR glasses) Lead-Time: Up to 85% reduction Driver: guidance & localization, quick comparison with expected result • Missed checks: Up to 60% reduction • Enhanced traceability Unitary or global quality inspection of built/assembled parts supported with mobile tools giving capabilities to the field inspectors thanks to AR 3D model tracking technology. Lead-time: Up to 80% reduction Driver: localization of elements • Error rate: Up to 90% reduction • Enhanced traceability Guidance of the operator through digital instructions supported by asset localization, identification and contextual information. Remote expert support with AR and interactive streaming tools. Training time reduced Less physical asset mobilization Improvement of the preparation for unsafe or critical operations • Error rate and risks reduction link to higher accuracy of operations Preparation of complexes tasks to achieve in a 3D virtual or real environment helped by VR or AR features, involving vision, touch and hearing. Simulation of unexpected issues. Co- working, remote training. Assembly Operations Quality Inspection ‘As-built’ vs ‘As-designed’ MRO & Remote Expertise Training, Prototyping & Work Preparation
  3. 3. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 3 Focus on some of our exclusive assets, IP and partnerships Through its partnership with DIOTA, the most powerful state-of-the-art Augmented Reality “Markerless” technology for Industry, Capgemini is the preferred integrator of DIOTA solutions https://www.fr.capgemini.com/news/capgemini-sassocie-a-diota-pour-proposer- des-services-de-realite-augmentee-dans-le-cadre-de-son AR Remote Assistance (Capgemini IP) Capgemini has developed its own solution of Remote Assistance with AR features. A remote expert will assist a local operator who becomes “the eyes and hands” of the expert supported by Augmented Reality. The solution is based on the sharing of video and audio streams of the scene, supplemented with many features that enables the integration of virtual elements into the filmed scene
  4. 4. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 4 Our REX on major projects in the industry Delivered value to our clients based on our experiences Process time reduction  Reduce time to search and locate information  Intermediate tasks deleted  Reduced time for product development by virtual prototypes  Faster education and training process due to reduced face-to-face time  Reduced go to market time Cost reduction  Involvement of less experience staff linked to guidance  Reduction of travel cost for training and service  Cost reduction for product development process  Cost reduction for product presentation Quality optimization  Reduced error rates in production and MRO activities  Therefore reduction of scrap rate in production  Increased accuracy and traceability of operations  Harmonized practices Emotionalization of the product  „Live“ demonstration of the product to the customer  Customizations can be shown directly on the product  Emotional integration of the customer during the purchasing process
  5. 5. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 5 Capgemini & Sogeti: a global End-to-End coverage for AR/VR projects We intend to become the global leader and facilitator of all the following stages: Assessment and feasibility Definition of the requirements Business case initialization Pilot / MVP factory Business case evaluation Industrialization Gate 0 Gate 1 Gate 2 Deployment and exploitation Phase 0 Phase 1 Phase 2 Phase 3 Conditions study Digital Infrastructure Definition and scope Minimum Viable Product Benefits Tracking & Industrialization study Up-Scaling and Industrial use Operational Usage
  6. 6. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 6 Videos & Demonstrations
  7. 7. CWIN Toulouse | 2017-09-28 Copyright © 2017 Capgemini and Sogeti. All rights reserved. 7 Thank You! Phone: +33 (0) 7 86 42 40 45 alexandre.embry@sogeti.com Alexandre EMBRY Digital Worker Offering Manager Speaker 2 Photo
  8. 8. www.capgemini.com The information contained in this presentation is proprietary. Copyright © 2017 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini. www.sogeti.com About Capgemini and Sogeti With more than 180,000 people in over 40 countries, Capgemini is one of With more than 190,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2016 global revenues of EUR 12.5 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and Cyber Security. Sogeti brings together more than 23,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.

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