This document summarizes reference statistics and trends at an education center library over multiple years. It includes charts and data on the total number of weekly and yearly reference transactions by term, the percentage and number of transactions by type and time of day, total transactions on weekdays vs weekends, and the number of library classes held each month. Specific data is also shown for two sample weeks in January/February and March 2009, including transactions by category and day of the week and transactions by type and time of day.

1. Education Centre Library
Reference Statistics
Patterns and Trends
Compiled by: Gail Gillespie, June 1, 2009

2. Total Reference Transactions
By Week &Term

3. Reference Transactions, Weekly Totals,
Spring & Summer Terms,
2006-07 to 2008-09
500
450
400
No. of Transactions
350
300
2006-07
250
2007-08
200 2008-09
150
100
50
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Week

4. Reference Transactions, Weekly Totals, Fall Term,
2006-07 to 2008-09
500
450
400
350
No. of Transactions
300
2006-07
250
2007-08
200 2008-09
150
100
50
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Week

5. Reference Transactions, Weekly Totals, Winter Term,
2006-07 to 2008-09
500
450
400
350
No. of Transactions
300
2006-07
250
2007-08
200 2008-09
150
100
50
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
Week

6. Reference Transactions
By Type & Time of Day

7. No. of Transactions by Type
2006-07 to 2008-09
10000 12
1456
3
20
8000 1466
1413 2335
No. of Transactions
2090
6000
2195 Research Appt
Phone
> 3 min
4000 < 3 min
6176
5196
4582
2000
0
2006-07 2007-08 2008-09
Year

8. % of Total Transactions by Type,
2006-07 to 2008-09
< 3 min > 3 min Phone Research Appt
0.2% 0.0% 0.1%
17.2% 16.7% 14.6%
23.4%
23.9%
26.7%
59.3% 61.9%
55.8%
2006-07 2007-08 2008-09

9. No. of Transactions by Time of Day,
2006-07 to 2008-09
10000
1238
838
8000
942
4038
No. of Transactions
6000 3739
6 to closing
3351
1 to 6/ 2 to closing
opening to 1 / 2
4000
4703
2000 3918 4178
0
2006-07 2007-08 2008-09
Year

10. % of Total Transactions by Time of Day,
2006-07 to 2008-09
opening to 1 / 2 1 to 6/ 2 to closing 6 to closing
11% 10% 12%
41% 43%
40%
48% 48% 47%
2006-07 2007-08 2008-09

11. Total # Reference Transactions, Weekdays & Weekends,
2006-07 to 2008-09
12000
10000
855
643
8000 626
No. of Transactions
6000
Weekends
Weekdays
9124
4000 8112
7584
2000
0
2006-07 2007-08 2008-09
Year

12. Library Classes

13. No. of Library Classes by Month, Fall Term,
2006-07 to 2008-09
80
70
60
50
2006-2007
40
2007-2008
2008-2009
30
20
10
0
September October November December

14. No. of Library Classes by Month, Winter Term,
2006-07 to 2008-09
40
35
30
25
2006-2007
20
2007-2008
2008-2009
15
10
5
0
January February March April

15. Detailed Statistics
January 26 to Feb. 1, 2009
March 2 to 8, 2009

16. Total # Transactions by Category,
Jan. 26 - Feb. 1 (W1) & March 2 - 8 (W2), 2009
400
350
300
250
W1
200 W2
Average
150
100
50
0
Reference Technical Phone

17. Average No. of Reference Transactions by
Category and Day of Week,
Jan. 26 - Feb. 1 & Mar. 2 - 8, 2009
100
90
80
70
No. of Transactions
60
50 Phone
Technical
40
Reference
30
20
10
0
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Day of Week

18. Total # Transactions by Type,
Jan. 26 - Feb. 1 (W1) & March 2 - 8 (W2), 2009
100
80
60
W1
40 W2
Average
20
0

19. Total # Transactions by Time of Day,
Jan. 26 - Feb. 1 (W1) & Mar. 2 - 8 (W2), 2009
32
31
30
29
28
27
26
25
24
23
22
21
20 W1
# Transactions
19
18 W2
17
16
15 Average
14
13
12
11
10
9
8
7
6
5
4
3
2
1
0
Time of Day