3. 3 Source: https://www.academiaapps.com/professional-social-media/3
The internet follows the money with its trends. Companies must ensure a methodology for
keeping up with where their ideal customers are spending their time. All Professional Social
Media Follows similar trends
Push/Publish Listen/Collaborate
7. 7 Source: https://www.academiaapps.com/professional-social-media/
WHO IS USING SOCIAL MEDIA?
Rank Online Segment
Global1 Active
Reach
Dec 18
Global1 Active
Reach
Jan 30
% Point
Increase in
Active Reach
1 Search 85.9% 84.0% 1.9%
2
General Interest Portals &
Communities
85.2% 83.4% 1.9%
3 Software Manufacturers 73.4% 72.0% 1.4%
4 Member Communities 66.8% 61.4% 5.4%
5 E-mail 65.1% 62.5% 2.7%
Source: Nielsen Online, Global Index, December 2007 – December 2008. E.g. In Dec 08 the
Search sector reached 1.9% (points) more of the world’s online population than it did in Dec 071
‘Global’ refers to AU, BR, CH, DE, ES, FR, IT, UK & USA only
How people spend their time on social media. Remember our
definition of what is social.
9. 9 Source: https://www.academiaapps.com/professional-social-media/
GUIDE TO A WELL-THOUGHT-OUT
SOCIAL MEDIA STRATEGY
• Nothing is wose for your reputation than desperation
▶ Know your audience
• Who are they, where are they, what are they saying, what do they care about, who
influences them?
• Listen to target groups
▶ Know Yourself
• What is primary purpose in using Social Media for and why? What is your second
and third?
• Get a Job, Build Brand, Loyalty-building, Collaboration, Networking, Thought
Leadership, Customer Acquisition?
• What are the business goals and objectives?
• How will you measure success?
10. 10 Source: https://www.academiaapps.com/professional-social-media/
GUIDE TO A WELL-THOUGHT-OUT
SOCIAL MEDIA STRATEGY
• Honestly is the best policy and the truth shall set you free
▶ Provide Value
• No matter what the strategy, people won't engage unless they get
something out of it
• What can you give customers in exchange for what you want
▶ Measure, Collect, Analzye, Adjust
• Create a specific plan for measuring success
• It's not always new accounts, but it sure can be
• Collect data and review and then reinvest the learing
• Almost everything is trackable, recordable, measureable