ONESQA is Thailand's Office for National Education Standards and Quality Assessment, a public organization established to enhance education quality. ONESQA conducts external quality assessments of educational institutions once every 5 years according to its missions of developing assessment standards and training external assessors. The external quality assessment process involves assessors preparing, visiting institutions, and drafting reports which are reviewed and used to award quality accreditation. External quality assessment works together with internal quality assurance at institutions to provide feedback for continuous improvement.

1. External Quality
Assurance
By Yukonthorn

2. External Quality Assurance
* What is ONESQA?
Office for National Education Standards and Quality
Assessment
- Public Organization established by section 49 of
the National Education Act of 1999
- ONESQA’s vision is to enhance the quality of
education provision system throughout Thailand
so that educational institutions develop their
students equipped with virtue, competence and
happiness

3. ONESQA
ONESQA’s Missions
- to develop external assessment system
(setting of framework, direction and methods)
- to develop standards and criteria
- to develop and train external assessors
- to certify external assessors
- to submit an annual report on the education
quality and standard assessment to the Council of
Ministers, the Minister and the agencies
concerned with education and the general public

4. ONESQA
• Having established on 19 December 2000, ONESQA
has conducted 4 rounds of external quality assessment
ONESQA is defined by law to have all educational
institutions evaluated once every 5 years
- 1st
round of external quality assessment (2001-2005)
- 2nd
round of external quality assessment (2006-2010)
- 3rd
round of external quality assessment (2011-2015)
- 4th
round of external quality assessment (2016-2020)
***Nowadays it is in the fourth round***

5. ONESQA

6. 3 Dimension of Key Performance Indicators

7. Processes of Third-round of External
Quality Assessment

8. Before Institution Visit
• ONESQA selects a team of assessors and announces a
list of educational institutions
• ONESQA delivers annual reports to the chair of the team
of assessors
• The team of assessors holds a meeting for the
assessment preparation
• The institution prepares for the external quality
assessment

9. During Institution Visit
• The team of assessors visits the institution
• The team of assessors calls for a meeting to explain the
principles and procedures of the external quality
assessment
• The team of assessors proceeds with the assessment
• The team of assessors verbally presents comments and
summary of the assessment results

10. After Institution Visit
• The team of assessors makes a draft of the assessment
report and submits it to the institution for review
• ONESQA reviews the draft of the assessment report
• ONESQA approves the assessment report and awards
quality accreditation
• ONESQA makes an annual report of the educational
quality assessment results

11. Relationship between EQA and IQA
Internal Quality Assurance External Quality Assessment
Institutional Institution’s Assessment SAR Site Visits Evaluation Report Monitoring
Operation
feedback Audit by Parent Organization
once every 3 years
feedback
Source : Manual for Internal Quality Assurance for Higher Education Institutions : Office of the Higher Education Commission