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@bmacdfw	
  
Building Association
Brands
Keeping it Simple
Bruce MacMillan
bmac@bmaccorp.com
@bmacdfw	
  @bmacdfw	
  
The	
  KISS	
  Principle	
  
@bmacdfw	
  
Takeaways
•  What’s in it for you
•  An outline of a process
framework
•  The role of live events
•  Lessons learned from the
school of hard knocks
@bmacdfw	
  
BRAND
A unique promise kept over time.
— Brian Collins, Collins
A brand is a simple mental model that represents, collectively,
what people feel, think and say about a product, service or
company, and where meaning is established over time through
consistent positive experiences and engagements.
— Elizabeth Talerman , Nucleus
@bmacdfw	
  
BRANDING
A profession that increasingly confuses fame for mastery. And
pomposity for profundity.
— Brian Collins, Collins
@bmacdfw	
  
@bmacdfw	
  
@bmacdfw	
  
THE	
  DISRUPTION	
  OF	
  THE	
  ASSOCIATION	
  ECOSYSTEM	
  
@bmacdfw	
  
THE	
  DISRUPTION	
  OF	
  THE	
  ASSOCIATION	
  ECOSYSTEM	
  
CORPORATE	
  BRANDS	
   ASSOCIATION	
  BRANDS	
  
@bmacdfw	
  
THE	
  DISRUPTION	
  OF	
  THE	
  ASSOCIATION	
  ECOSYSTEM	
  
Business	
  brands	
  have	
  become	
  more	
  socially	
  
and	
  community	
  conscious	
  to	
  extend	
  their	
  
brands.	
  
AssociaAon/NPO	
  brands	
  have	
  had	
  to	
  
become	
  more	
  entrepreneurial	
  to	
  extend	
  
their	
  brands.	
  
@bmacdfw	
  
Membership	
  
WHAT’S	
  AT	
  STAKE?	
  
Sponsorship	
  
Engagement	
  
Relevance	
  
@bmacdfw	
  
FRAMEWORK	
  FOR	
  BRAND	
  DEVELOPMENT	
  
@bmacdfw	
  
@bmacdfw	
  
WHY?
hHps://www.youtube.com/watch?v=vmG9jzCHtSQ	
  
@bmacdfw	
  
WHY?
Association brands need to show people how
and where they fit into a complicated world.
@bmacdfw	
  
Branding
Objectives
•  Define and project your
organizational values
•  Differentiation
•  Reputation rescue
•  Change in business
strategy
•  Capture hearts and minds
@bmacdfw	
  
When association brand
campaign becomes a
cultural phenomenon…
@bmacdfw	
  
hHps://www.youtube.com/watch?v=XS6ysDFTbLU	
  
@bmacdfw	
  
HOW?
@bmacdfw	
  
Brand
Development
Process
•  Discovery
•  Engagement
•  Development
•  Activation
•  Measurement
•  Management
@bmacdfw	
  
THE STORY: BRAND OWNER
PERSPECTIVE:!
Their capabilities and vision for the brand!
!
!
!
!
!
WE BELIEVE:!
TARGET INSIGHT:!
The brand’s clear audiences, internal and
external, demographically and attitudinally.
A clear and deep understanding of an unmet
need or opportunity.!
DRIVERS:!
The emotional and pragmatic benefits that
meet customer needs and drive choice.!
WHAT MATTERS TO US: VALUES:!
What a brand stands for, the things it holds
clear, the principles that define how it
behaves!
OUR SPACE:
POSITIONING:!
The competitive,
relevant and
differentiating place
the brand occupies in
its defined market!
OUR ATTITUDE!
PERSONALITY:!
The human
characteristics that
are attributed to and
personify the brand!
BRAND ESSENCE:!
The most inspiring and compelling thing we can convey about the brand!
BRAND CANVAS
@bmacdfw	
  
WHAT?
@bmacdfw	
  
Bring the brand
to life…
At every touchpoint
@bmacdfw	
  
And more often than
not its done LIVE…
@bmacdfw	
  
Defining an association
brand in response to a
crisis…
@bmacdfw	
  
@bmacdfw	
  
hHps://www.youtube.com/watch?v=q8sTvXFawjQ	
  
@bmacdfw	
  
Lessons from
the “School of
Hard Knocks”
•  Don’t do it alone
•  Committees rarely work
•  “Its all about THEM”
•  When in doubt…ENGAGE!
•  Brands happen at the
edges
•  Have the courage to act
@bmacdfw	
  
Building Association
Brands
Keeping it Simple
Bruce MacMillan
bmac@bmaccorp.com

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