SlideShare a Scribd company logo
1 of 35
Communication Strategies
So, what shall we
include in our talk
show presentation
on Thursday?
…
I’ve heard you were
dating already? Who is
she?
I’ve met my girl in
our favorite
restaurant near
the plaza.
…
Oh, really? I thought
you’re not having one
anymore after your
terrible breakup?
We’ll, I also I
thought I would
never love again
‘till I met her.
…
So, is she as beautiful
as Leona?
I’d like to remind
you that we are
talking about our
presentation.
…
?????????
Topic Control
-a strategy that limits the coverage of
discussion or conversation to things that are
acceptable to people involved in the conversation
Some common verbal cues used to control topics in
everyday conversations include the following:
1. This might not be the best venue for such a
discussion…
2. Perhaps that is an issue for another discussion…
3. Let’s not talk about that right now…
4. Maybe we should reserve that topic for another
time…
5. That is not the right time to talk about that…
6. Now is not the time to talk about that…
You know what, my
neighbor had just
celebrated her
birthday yesterday
before she died of car
accident.
…
Have you read the
Facebook status of Ms.
Roxanne Arian?
The class is about to start…
I was really so amazed by
Showtime’s Pak Ganern!
In a wake…
You know what, my neighbor
had just celebrated her
birthday yesterday before she
died of car accident.
In a classmate’s birthday party…
My ever diligent boy, would
you mind if we talk about
your scores in Oral Com?
At home….
Topic Shifting
-a strategy that requires
listening intently to the people
you are in conversation with
- occurs when you would like
another, more interesting or
pleasant topic to talk about
instead
To ensure smooth topic switching during formal
communication situations, one may try the following
prompts to steer the conversation or discussion to a new
topic:
1. Well, in other news…
2. By the way…
3. Since you mentioned that,…
4. I know this is off-topic, but I have to ask/say…
5. Before I forget…
Now let’s talk about your
grades son. How high are
they?
Dad, how many girlfriends did
you have before you married
Mom?
Well Sir, you must be the most
handsome bachelor in your
hometown.
When do you usually say
SORRY?
When do you usually say
SORRY in a
conversation?
Is saying sorry enough to
lessen negative impact of
your message?
Repair
-a strategy for recouping lost
rapport in a conversation
- done when a mistake in
communicating is committed such
as mispronouncing a word or using
a wrong term
Some common verbal cues to take back what has been
said or restating a message.
1. “That came out wrong… let me rephrase that…”
2. I’m sorry, I take that back…”
3. Let me clarify that…”
With a pair, create responses that will politely repair
the following conversations.
A.Teacher: (Mispronounces your name) KAY-la, please
come forward.
You:__________________
Teacher:_______________
B. Costumer: (Confused of your product presentation)
How much is the initial payment again?
You:__________________
Costumer:_______________
ABM
B. Homeowner: (Confused of the new plan for the house)
What were you planning about the pool again?
Engineer:__________________
Homeowner:_______________
STEM
B. Principal: Who said I will not be here? I am just late
because I was called by the supervisor.
Teacher:__________________
Principal:_______________
HUMMS
B. Tourist: (Offended) What did you say about my
country again?
You:__________________
Tourist:_______________
ABM
B. Doctor: Who told you I did not prescribe the right
medicine?
Nurse:__________________
Doctor:__________________
STEM
B. Chief: I really do not understand your report on the
crime scene. Do you really know how to make one?
SPO1:__________________
Chief:__________________
HUMMS
How do we end up things?
How do we end up conversations?
Termination
-a strategy for terminating or
ending interaction
Use the following:
1. “Never mind, it doesn’t matter. Let’s not talk
about it anymore.
2. “I’m sorry I’ m not comfortable talking about
this.”
3. “I wish I could stay and talk more, but I have to
go.”
4. “It’s been great talking to you, but I’m afraid I
have to go.”
5. “Excuse me, but I really need to get going. Let’s
talk again soon.
Performance Task: TALK SHOW
Communication Strategries.pptx

More Related Content

Similar to Communication Strategries.pptx

Ringkasan modul bahasa inggris
Ringkasan modul bahasa inggrisRingkasan modul bahasa inggris
Ringkasan modul bahasa inggrisAmalia Zafreena
 
Ringkasan modul bahasa inggris
Ringkasan modul bahasa inggrisRingkasan modul bahasa inggris
Ringkasan modul bahasa inggrisAsep Hermansyah
 
Desaign materi by group iii
Desaign materi by group iiiDesaign materi by group iii
Desaign materi by group iiipemi daniel
 
conversationexpressions-120207031934-phpapp01.pdf
conversationexpressions-120207031934-phpapp01.pdfconversationexpressions-120207031934-phpapp01.pdf
conversationexpressions-120207031934-phpapp01.pdfScarlet Rojas
 
Emotion ll final presentation 2
Emotion ll final presentation 2Emotion ll final presentation 2
Emotion ll final presentation 2Gareth Stevens
 
Guide for Writing Business Emails (Hung M. Nguyen)
Guide for Writing Business Emails (Hung M. Nguyen)Guide for Writing Business Emails (Hung M. Nguyen)
Guide for Writing Business Emails (Hung M. Nguyen)Simi Vũ
 
Pet speaking question
Pet speaking questionPet speaking question
Pet speaking questionTung Pham
 
Lifestyle unit 9
Lifestyle unit 9Lifestyle unit 9
Lifestyle unit 9Les Davy
 
10ill 9cl engl_tema55
10ill 9cl engl_tema5510ill 9cl engl_tema55
10ill 9cl engl_tema55verka1987
 
Gerund vs.-infinitive
Gerund vs.-infinitiveGerund vs.-infinitive
Gerund vs.-infinitiveSandeepJanjua
 
Ielts speaking test 7210
Ielts speaking test 7210Ielts speaking test 7210
Ielts speaking test 7210Alezandr Benit
 
Speaking
SpeakingSpeaking
Speakingnam2534
 
Powerpoint Presentation for Teaching Compliment
Powerpoint Presentation for Teaching ComplimentPowerpoint Presentation for Teaching Compliment
Powerpoint Presentation for Teaching ComplimentBob Septian
 

Similar to Communication Strategries.pptx (20)

Ringkasan modul bahasa inggris
Ringkasan modul bahasa inggrisRingkasan modul bahasa inggris
Ringkasan modul bahasa inggris
 
Ringkasan modul bahasa inggris
Ringkasan modul bahasa inggrisRingkasan modul bahasa inggris
Ringkasan modul bahasa inggris
 
Being polite
Being politeBeing polite
Being polite
 
Desaign materi by group iii
Desaign materi by group iiiDesaign materi by group iii
Desaign materi by group iii
 
Toeic3
Toeic3Toeic3
Toeic3
 
conversationexpressions-120207031934-phpapp01.pdf
conversationexpressions-120207031934-phpapp01.pdfconversationexpressions-120207031934-phpapp01.pdf
conversationexpressions-120207031934-phpapp01.pdf
 
Emotion ll final presentation 2
Emotion ll final presentation 2Emotion ll final presentation 2
Emotion ll final presentation 2
 
Guide for Writing Business Emails (Hung M. Nguyen)
Guide for Writing Business Emails (Hung M. Nguyen)Guide for Writing Business Emails (Hung M. Nguyen)
Guide for Writing Business Emails (Hung M. Nguyen)
 
Pet speaking paper
Pet speaking paperPet speaking paper
Pet speaking paper
 
Pet speaking question
Pet speaking questionPet speaking question
Pet speaking question
 
13 days call center training module
13 days call center training module13 days call center training module
13 days call center training module
 
Lifestyle unit 9
Lifestyle unit 9Lifestyle unit 9
Lifestyle unit 9
 
10ill 9cl engl_tema55
10ill 9cl engl_tema5510ill 9cl engl_tema55
10ill 9cl engl_tema55
 
Gerund vs.-infinitive
Gerund vs.-infinitiveGerund vs.-infinitive
Gerund vs.-infinitive
 
Ielts speaking test 7210
Ielts speaking test 7210Ielts speaking test 7210
Ielts speaking test 7210
 
Modals
ModalsModals
Modals
 
Power point Speaking
Power point SpeakingPower point Speaking
Power point Speaking
 
Speaking
SpeakingSpeaking
Speaking
 
Invitations
InvitationsInvitations
Invitations
 
Powerpoint Presentation for Teaching Compliment
Powerpoint Presentation for Teaching ComplimentPowerpoint Presentation for Teaching Compliment
Powerpoint Presentation for Teaching Compliment
 

More from blossombriones

Population and Sampling.pptx
Population and Sampling.pptxPopulation and Sampling.pptx
Population and Sampling.pptxblossombriones
 
Functions of Communication.pptx
Functions of Communication.pptxFunctions of Communication.pptx
Functions of Communication.pptxblossombriones
 
Intersubjectivity.pptx
Intersubjectivity.pptxIntersubjectivity.pptx
Intersubjectivity.pptxblossombriones
 
Freedom and responsibilities.pptx
Freedom and responsibilities.pptxFreedom and responsibilities.pptx
Freedom and responsibilities.pptxblossombriones
 
mAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxmAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxblossombriones
 
types of speech acts.pptx
types of speech acts.pptxtypes of speech acts.pptx
types of speech acts.pptxblossombriones
 
mAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxmAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxblossombriones
 
Beliefs, Fallacies.pptx
Beliefs, Fallacies.pptxBeliefs, Fallacies.pptx
Beliefs, Fallacies.pptxblossombriones
 
Intersubjectivity.pptx
Intersubjectivity.pptxIntersubjectivity.pptx
Intersubjectivity.pptxblossombriones
 
three spiritual Philosophies.pptx
three spiritual Philosophies.pptxthree spiritual Philosophies.pptx
three spiritual Philosophies.pptxblossombriones
 
The Human Person as an Embodied Spirit.pptx
The Human Person as an Embodied Spirit.pptxThe Human Person as an Embodied Spirit.pptx
The Human Person as an Embodied Spirit.pptxblossombriones
 
Elements of Communication.pptx
Elements of Communication.pptxElements of Communication.pptx
Elements of Communication.pptxblossombriones
 
Intro to Statistics.pptx
Intro to Statistics.pptxIntro to Statistics.pptx
Intro to Statistics.pptxblossombriones
 
Nonverbal Communication.pptx
Nonverbal Communication.pptxNonverbal Communication.pptx
Nonverbal Communication.pptxblossombriones
 
Barriers toEffective Communiction.pptx
Barriers toEffective Communiction.pptxBarriers toEffective Communiction.pptx
Barriers toEffective Communiction.pptxblossombriones
 
Cultural Sensitivity.pptx
Cultural Sensitivity.pptxCultural Sensitivity.pptx
Cultural Sensitivity.pptxblossombriones
 
Communication Models.pptx
Communication Models.pptxCommunication Models.pptx
Communication Models.pptxblossombriones
 

More from blossombriones (19)

Population and Sampling.pptx
Population and Sampling.pptxPopulation and Sampling.pptx
Population and Sampling.pptx
 
Functions of Communication.pptx
Functions of Communication.pptxFunctions of Communication.pptx
Functions of Communication.pptx
 
Intersubjectivity.pptx
Intersubjectivity.pptxIntersubjectivity.pptx
Intersubjectivity.pptx
 
Freedom and responsibilities.pptx
Freedom and responsibilities.pptxFreedom and responsibilities.pptx
Freedom and responsibilities.pptx
 
mAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxmAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptx
 
Search engines.pptx
Search engines.pptxSearch engines.pptx
Search engines.pptx
 
types of speech acts.pptx
types of speech acts.pptxtypes of speech acts.pptx
types of speech acts.pptx
 
mAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptxmAKING cONNECTIONS.pptx
mAKING cONNECTIONS.pptx
 
Beliefs, Fallacies.pptx
Beliefs, Fallacies.pptxBeliefs, Fallacies.pptx
Beliefs, Fallacies.pptx
 
Intersubjectivity.pptx
Intersubjectivity.pptxIntersubjectivity.pptx
Intersubjectivity.pptx
 
three spiritual Philosophies.pptx
three spiritual Philosophies.pptxthree spiritual Philosophies.pptx
three spiritual Philosophies.pptx
 
The Human Person as an Embodied Spirit.pptx
The Human Person as an Embodied Spirit.pptxThe Human Person as an Embodied Spirit.pptx
The Human Person as an Embodied Spirit.pptx
 
Elements of Communication.pptx
Elements of Communication.pptxElements of Communication.pptx
Elements of Communication.pptx
 
Modals.pptx
Modals.pptxModals.pptx
Modals.pptx
 
Intro to Statistics.pptx
Intro to Statistics.pptxIntro to Statistics.pptx
Intro to Statistics.pptx
 
Nonverbal Communication.pptx
Nonverbal Communication.pptxNonverbal Communication.pptx
Nonverbal Communication.pptx
 
Barriers toEffective Communiction.pptx
Barriers toEffective Communiction.pptxBarriers toEffective Communiction.pptx
Barriers toEffective Communiction.pptx
 
Cultural Sensitivity.pptx
Cultural Sensitivity.pptxCultural Sensitivity.pptx
Cultural Sensitivity.pptx
 
Communication Models.pptx
Communication Models.pptxCommunication Models.pptx
Communication Models.pptx
 

Recently uploaded

Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...PsychoTech Services
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 

Recently uploaded (20)

Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 

Communication Strategries.pptx

  • 2. So, what shall we include in our talk show presentation on Thursday? … I’ve heard you were dating already? Who is she?
  • 3. I’ve met my girl in our favorite restaurant near the plaza. … Oh, really? I thought you’re not having one anymore after your terrible breakup?
  • 4. We’ll, I also I thought I would never love again ‘till I met her. … So, is she as beautiful as Leona?
  • 5. I’d like to remind you that we are talking about our presentation. … ?????????
  • 6. Topic Control -a strategy that limits the coverage of discussion or conversation to things that are acceptable to people involved in the conversation
  • 7. Some common verbal cues used to control topics in everyday conversations include the following: 1. This might not be the best venue for such a discussion… 2. Perhaps that is an issue for another discussion… 3. Let’s not talk about that right now… 4. Maybe we should reserve that topic for another time… 5. That is not the right time to talk about that… 6. Now is not the time to talk about that…
  • 8. You know what, my neighbor had just celebrated her birthday yesterday before she died of car accident. …
  • 9. Have you read the Facebook status of Ms. Roxanne Arian? The class is about to start…
  • 10. I was really so amazed by Showtime’s Pak Ganern! In a wake…
  • 11. You know what, my neighbor had just celebrated her birthday yesterday before she died of car accident. In a classmate’s birthday party…
  • 12. My ever diligent boy, would you mind if we talk about your scores in Oral Com? At home….
  • 13. Topic Shifting -a strategy that requires listening intently to the people you are in conversation with - occurs when you would like another, more interesting or pleasant topic to talk about instead
  • 14. To ensure smooth topic switching during formal communication situations, one may try the following prompts to steer the conversation or discussion to a new topic: 1. Well, in other news… 2. By the way… 3. Since you mentioned that,… 4. I know this is off-topic, but I have to ask/say… 5. Before I forget…
  • 15. Now let’s talk about your grades son. How high are they?
  • 16. Dad, how many girlfriends did you have before you married Mom?
  • 17. Well Sir, you must be the most handsome bachelor in your hometown.
  • 18. When do you usually say SORRY?
  • 19. When do you usually say SORRY in a conversation?
  • 20. Is saying sorry enough to lessen negative impact of your message?
  • 21. Repair -a strategy for recouping lost rapport in a conversation - done when a mistake in communicating is committed such as mispronouncing a word or using a wrong term
  • 22. Some common verbal cues to take back what has been said or restating a message. 1. “That came out wrong… let me rephrase that…” 2. I’m sorry, I take that back…” 3. Let me clarify that…”
  • 23. With a pair, create responses that will politely repair the following conversations. A.Teacher: (Mispronounces your name) KAY-la, please come forward. You:__________________ Teacher:_______________
  • 24. B. Costumer: (Confused of your product presentation) How much is the initial payment again? You:__________________ Costumer:_______________ ABM
  • 25. B. Homeowner: (Confused of the new plan for the house) What were you planning about the pool again? Engineer:__________________ Homeowner:_______________ STEM
  • 26. B. Principal: Who said I will not be here? I am just late because I was called by the supervisor. Teacher:__________________ Principal:_______________ HUMMS
  • 27. B. Tourist: (Offended) What did you say about my country again? You:__________________ Tourist:_______________ ABM
  • 28. B. Doctor: Who told you I did not prescribe the right medicine? Nurse:__________________ Doctor:__________________ STEM
  • 29. B. Chief: I really do not understand your report on the crime scene. Do you really know how to make one? SPO1:__________________ Chief:__________________ HUMMS
  • 30. How do we end up things?
  • 31. How do we end up conversations?
  • 32. Termination -a strategy for terminating or ending interaction
  • 33. Use the following: 1. “Never mind, it doesn’t matter. Let’s not talk about it anymore. 2. “I’m sorry I’ m not comfortable talking about this.” 3. “I wish I could stay and talk more, but I have to go.” 4. “It’s been great talking to you, but I’m afraid I have to go.” 5. “Excuse me, but I really need to get going. Let’s talk again soon.