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SuccessionPlanning|StrategiesThatWork
Leading With Intent | Funding For Good
Takeaways
Learn how to protect
your organization’s
physical & intellectual
property
Determine what
information to include
in transition files
Explore ways a
communication plan
ensures your team &
community know what
to expect.
Understand threats
that arise during both
friendly & hostile
transitions
What is Succession
Planning?
“The process of identifying the
critical positions within your
organization and developing
action plans for individuals to
assume those positions.”
• In late 2021 there were over 500,000 nonprofit sector jobs waiting to be
filled.
• A recent survey completed by Nonprofit HR (Oct. 2021) showed that 80%
of over 500 responding organizations admitted that they don’t have formal
retention strategies in place (https://nonprofithub.org/now-is-the-time-to-
form-a-retention-strategy-for-your-nonprofit/).
• A new study reveals an “alarming” trend on the horizon for nonprofit
organizations around the U.S. “… 45% of responding nonprofit employees
indicated that they will seek new or different employment in the next five
years. Of that group, 23% said that nonprofits would not be among the
types of organizations they intend to pursue.”
(https://www.forbes.com/sites/chrisstrub/2020/02/10/nonprofithr/?sh=f0
be44c15caf)
• “Despite the growth boom in the sector, … most nonprofits still lack the
formal recruitment and retention strategies they need to effectively scale
their operations and land top talent. This year, 54 % of organizations
surveyed do not have a formal recruitment strategy and 71% do not have a
formal recruitment budget….Retention is receiving even less attention than
recruitment at many nonprofit organizations.”
(https://www.nonprofithr.com/results-are-in-2016-nonprofit-employment-
practices-survey/)
• From 2019 to 2021, Nonprofit HR’s talent retention surveys saw a drop
from 16.8% to 12.6% of respondent organizations stating that they have
retention strategies in place.
(https://www.einnews.com/pr_news/553396839/80-of-survey-
respondents-indicate-they-don-t-have-a-formal-talent-retention-strategy)
Why is succession
planning important?
• Lack of ability to increase pay/benefits: This can be for
various reasons.
a) When a nonprofit relies on restricted revenue
streams such as government funding or contracts,
where reimbursement rates for staff are not being
renegotiated or are set for years at a time.
b) When fundraising/revenue doesn’t allow for an
increase in salaries with an organization’s budget.
• Increased desire for a work/life balance among
employees.
• A large number of individuals retiring all at once, thus
limiting the talent pool.
• The nonprofit workforce is retiring. (67% of CEOs in a
national survey reported plans to leave their position
within five years.) Those retiring are also volunteers and
board members who are just a vital to the success of
nonprofits.
• Few nonprofit organizations are prepared for this
transition. 27% of those nonprofit organizations surveyed
have a written succession plan. Only 17% of smaller
nonprofits (under $1m) have a plan.
Why recruiting and
retaining staff is more
difficult that ever?
4PillarsofLeadershipTransition
LEGAL COMPLIANCE ROLES &
RESPONSIBILITIES
ACCESS COMMUNICATION
PLAN
Whatshouldwedooverthe
next3-6monthstopreparefor
thepossible transitionof___?
Proactive vs Reactive
Leadership Culture
4TypesofLeadershipTransitions
▪ Timely notice given
▪ Good intentions towards the
org
▪ Willing to aid a smooth
process
FRIENDLY
▪ Conflict-based
▪ Animosity and/or frustration
▪ Hinders productive transition
HOSTILE
▪ Written notice provided
▪ Term limit ending
▪ Special funding period ending
▪ The “writing is on the wall”
EXPECTED
▪ Unannounced intentions
▪ Change in personal
circumstances
▪ Health issues
▪ Shifts in balance of power
UNEXPECTED
Focus Question:
What can we do over the coming ___ months to prepare for
an efficient leadership transition?
1. What do we know to be true about the role and
responsibilities of ___ team member?
2. What do we feel are the biggest challenges we should
expect related to the transition of ____team member?
3. How might this transition impact [select one: our other
staff, our clients, our board, our programs, our
community partners, our ability to fulfill grant/donor
obligations?]
4. What are some key strategies we can implement now to
reduce confusion during a potential transition?
SuccessionPlanning
Conversations101
“Successionplanningdoesn’tstart
withpeople.Itstartswiththe
requirementoftheposition.”
-DavidUlrich
Internal External
Things to Consider:
▪ Next in line” in the chain of
command
▪ Skills and qualifications
▪ Passion for the mission
▪ Interest in the new role
▪ Willingness to serve in a dual
role
▪ Availability
▪ Interim or long-term successor
▪ Competitive compensation
▪ “Re-boarding expectations”
▪ Support systems
Things to put in place:
▪ Current & relevant job
description
▪ Clear understanding on required
skill set
▪ Job announcement strategies
▪ Clearly defined application
processes
▪ Detailed screening strategies
▪ Candidate selection processes
▪ Decision-making process
▪ An “offer” package/process
▪ Onboarding expectations
▪ Support systems
Identifyinga
Successor
LEGALCOMPLIANCE
Whose Job Is It?
1. Board oversees board
member transitions
2. Board oversees ED
transition
3. ED oversees all staff
transitions.
**All members of the team
support and share a unified
message.
PoliciesthatProtect
• Employment contract
• Signed statement agreeing to abide by
the organization’s approved policies &
procedures
• Non-disclosure agreements
• Intellectual & physical property
agreements
• Updated compensation agreements
• Performance-based incentives
• Performance-improvement plan (PIP)
• End of employment/leadership
processes
Doesthisteammember
serveasthe“authorized
representative”forthe
organization?
S P E C I A L C O N S I D E R AT I O N S
Confirmation as to whether the
employee is eligible for post-transition
benefits
Respectful and professional
processes
Whatdoyouowe
anemployee?
Maintain integrity & transparency
An analysis of all pending payroll &
compensation
Timely payment as legally required in
your state
ROLES & RESPONSIBILITIES
DefiningaSuccessionPlan
Who will serve as the
interim if needed?
Who?
What is the protocol for
the transition process?
What?
Where are essential
documents & items
required for daily
operations?
Where?
When can we expect to
fill the vacant position
with a qualified
successor?
When?
BoardorStaff
Basic Information
o Job Description
o Written Expectations
o Performance/Impact Reports
o Upcoming events and action items
Personal Knowledge
“What does my successor
need to know if I become
unavailable tomorrow?”
Host “Impact Events” to engage diverse community
members. (focused conversations, think tanks,
consensus-building conversations, or action planning,
etc.)
Include “leadership prospecting” on quarterly agendas
Engage qualified community members on sub-
committees
Utilize “Action-teams” to achieve immediate goals
OngoingLeadership
Development
Handout
SuccessionPlanningChecklist
ACCESS
AccessPoints
▪ Facilities
▪ Alarms
▪ Vehicles
▪ Storage
▪ Gates/Entry
Points
▪ Cabinets/Files
PHYSICAL
▪ Post Office
▪ Power of Attorney
▪ Contracts
▪ IRS/state Contact
▪ Insured entity
AUTHORIZED ONLY
▪ Website/Domain
▪ Social Media
▪ Subscriptions
▪ File Sharing Systems
▪ Team platforms
ONLINE
▪ Bank contact
▪ Signature card
▪ Credit/debit cards
▪ Account security
▪ Safe/assets
FINANCIAL
COMMUNICATION PLAN
Internal
Messaging
Where are resignation letters directed?
What is the chain of command for
termination processes?
Who will notify specific team members?
What information is pertinent to share?
(Who, what, when, why)
How will team members participate in
community outreach/messaging?
Public
Announcement
Which stakeholder groups must be notified?
What are key transition facts? (who, what,
when, why)
Who is the designated point of contact?
What should stakeholders expect from the
organization during the transition?
How can the community support the
organization during leadership transitions?
Successionplanning
isaprocessnotan
event.
“Be inte ntiona l & foste r
le a de rship before the ga p
exists.”
– M a r i e P a l a c i o s , L e a d C o n s u l t a n t ,
F u n d i n g F o r G o o d
Engage leadership in regular strategy sessions focused
on succession planning
Make sure succession planning processes are in
writing; accessible; current & relevant
Use shared file systems & backup system to protect
intellectual property
Ensure key team members are equipped to activate
“emergency protocols” in case of a hostile transition
Encourage “job swap” or “shadow days” to share
knowledge among team members
QuickTips
AdditionalResources
o HANDOUTS from today’s webinar:
✓ Checklist: 5 Focus areas of succession planning
✓ Guide to getting started
✓ Leadership development matrix
o Articles:
https://fundingforgood.org/?s=succession
o Funding for Good’s 2023 Nonprofit Capacity Building Series
https://fundingforgood.org/training/webinar-series/capacitybuilding/
FundingforGood
Owner,MandyPearce(left)
LeadConsultant,MariePalacios(right)
development &businesscoaching|board
development|strategicplanning|consensus-building|
communityplanning|budgeting
www.fundingforgood.org
team@fundingforgood.org

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Succession Planning HANDOUT for Bloomerang Oct 2022.pdf

  • 2. Takeaways Learn how to protect your organization’s physical & intellectual property Determine what information to include in transition files Explore ways a communication plan ensures your team & community know what to expect. Understand threats that arise during both friendly & hostile transitions
  • 3. What is Succession Planning? “The process of identifying the critical positions within your organization and developing action plans for individuals to assume those positions.”
  • 4. • In late 2021 there were over 500,000 nonprofit sector jobs waiting to be filled. • A recent survey completed by Nonprofit HR (Oct. 2021) showed that 80% of over 500 responding organizations admitted that they don’t have formal retention strategies in place (https://nonprofithub.org/now-is-the-time-to- form-a-retention-strategy-for-your-nonprofit/). • A new study reveals an “alarming” trend on the horizon for nonprofit organizations around the U.S. “… 45% of responding nonprofit employees indicated that they will seek new or different employment in the next five years. Of that group, 23% said that nonprofits would not be among the types of organizations they intend to pursue.” (https://www.forbes.com/sites/chrisstrub/2020/02/10/nonprofithr/?sh=f0 be44c15caf) • “Despite the growth boom in the sector, … most nonprofits still lack the formal recruitment and retention strategies they need to effectively scale their operations and land top talent. This year, 54 % of organizations surveyed do not have a formal recruitment strategy and 71% do not have a formal recruitment budget….Retention is receiving even less attention than recruitment at many nonprofit organizations.” (https://www.nonprofithr.com/results-are-in-2016-nonprofit-employment- practices-survey/) • From 2019 to 2021, Nonprofit HR’s talent retention surveys saw a drop from 16.8% to 12.6% of respondent organizations stating that they have retention strategies in place. (https://www.einnews.com/pr_news/553396839/80-of-survey- respondents-indicate-they-don-t-have-a-formal-talent-retention-strategy) Why is succession planning important?
  • 5. • Lack of ability to increase pay/benefits: This can be for various reasons. a) When a nonprofit relies on restricted revenue streams such as government funding or contracts, where reimbursement rates for staff are not being renegotiated or are set for years at a time. b) When fundraising/revenue doesn’t allow for an increase in salaries with an organization’s budget. • Increased desire for a work/life balance among employees. • A large number of individuals retiring all at once, thus limiting the talent pool. • The nonprofit workforce is retiring. (67% of CEOs in a national survey reported plans to leave their position within five years.) Those retiring are also volunteers and board members who are just a vital to the success of nonprofits. • Few nonprofit organizations are prepared for this transition. 27% of those nonprofit organizations surveyed have a written succession plan. Only 17% of smaller nonprofits (under $1m) have a plan. Why recruiting and retaining staff is more difficult that ever?
  • 6. 4PillarsofLeadershipTransition LEGAL COMPLIANCE ROLES & RESPONSIBILITIES ACCESS COMMUNICATION PLAN
  • 8. 4TypesofLeadershipTransitions ▪ Timely notice given ▪ Good intentions towards the org ▪ Willing to aid a smooth process FRIENDLY ▪ Conflict-based ▪ Animosity and/or frustration ▪ Hinders productive transition HOSTILE ▪ Written notice provided ▪ Term limit ending ▪ Special funding period ending ▪ The “writing is on the wall” EXPECTED ▪ Unannounced intentions ▪ Change in personal circumstances ▪ Health issues ▪ Shifts in balance of power UNEXPECTED
  • 9. Focus Question: What can we do over the coming ___ months to prepare for an efficient leadership transition? 1. What do we know to be true about the role and responsibilities of ___ team member? 2. What do we feel are the biggest challenges we should expect related to the transition of ____team member? 3. How might this transition impact [select one: our other staff, our clients, our board, our programs, our community partners, our ability to fulfill grant/donor obligations?] 4. What are some key strategies we can implement now to reduce confusion during a potential transition? SuccessionPlanning Conversations101
  • 11. Internal External Things to Consider: ▪ Next in line” in the chain of command ▪ Skills and qualifications ▪ Passion for the mission ▪ Interest in the new role ▪ Willingness to serve in a dual role ▪ Availability ▪ Interim or long-term successor ▪ Competitive compensation ▪ “Re-boarding expectations” ▪ Support systems Things to put in place: ▪ Current & relevant job description ▪ Clear understanding on required skill set ▪ Job announcement strategies ▪ Clearly defined application processes ▪ Detailed screening strategies ▪ Candidate selection processes ▪ Decision-making process ▪ An “offer” package/process ▪ Onboarding expectations ▪ Support systems Identifyinga Successor
  • 13. Whose Job Is It? 1. Board oversees board member transitions 2. Board oversees ED transition 3. ED oversees all staff transitions. **All members of the team support and share a unified message.
  • 14. PoliciesthatProtect • Employment contract • Signed statement agreeing to abide by the organization’s approved policies & procedures • Non-disclosure agreements • Intellectual & physical property agreements • Updated compensation agreements • Performance-based incentives • Performance-improvement plan (PIP) • End of employment/leadership processes
  • 16. Confirmation as to whether the employee is eligible for post-transition benefits Respectful and professional processes Whatdoyouowe anemployee? Maintain integrity & transparency An analysis of all pending payroll & compensation Timely payment as legally required in your state
  • 18. DefiningaSuccessionPlan Who will serve as the interim if needed? Who? What is the protocol for the transition process? What? Where are essential documents & items required for daily operations? Where? When can we expect to fill the vacant position with a qualified successor? When?
  • 19. BoardorStaff Basic Information o Job Description o Written Expectations o Performance/Impact Reports o Upcoming events and action items Personal Knowledge “What does my successor need to know if I become unavailable tomorrow?”
  • 20. Host “Impact Events” to engage diverse community members. (focused conversations, think tanks, consensus-building conversations, or action planning, etc.) Include “leadership prospecting” on quarterly agendas Engage qualified community members on sub- committees Utilize “Action-teams” to achieve immediate goals OngoingLeadership Development
  • 23. AccessPoints ▪ Facilities ▪ Alarms ▪ Vehicles ▪ Storage ▪ Gates/Entry Points ▪ Cabinets/Files PHYSICAL ▪ Post Office ▪ Power of Attorney ▪ Contracts ▪ IRS/state Contact ▪ Insured entity AUTHORIZED ONLY ▪ Website/Domain ▪ Social Media ▪ Subscriptions ▪ File Sharing Systems ▪ Team platforms ONLINE ▪ Bank contact ▪ Signature card ▪ Credit/debit cards ▪ Account security ▪ Safe/assets FINANCIAL
  • 25. Internal Messaging Where are resignation letters directed? What is the chain of command for termination processes? Who will notify specific team members? What information is pertinent to share? (Who, what, when, why) How will team members participate in community outreach/messaging?
  • 26. Public Announcement Which stakeholder groups must be notified? What are key transition facts? (who, what, when, why) Who is the designated point of contact? What should stakeholders expect from the organization during the transition? How can the community support the organization during leadership transitions?
  • 27. Successionplanning isaprocessnotan event. “Be inte ntiona l & foste r le a de rship before the ga p exists.” – M a r i e P a l a c i o s , L e a d C o n s u l t a n t , F u n d i n g F o r G o o d
  • 28. Engage leadership in regular strategy sessions focused on succession planning Make sure succession planning processes are in writing; accessible; current & relevant Use shared file systems & backup system to protect intellectual property Ensure key team members are equipped to activate “emergency protocols” in case of a hostile transition Encourage “job swap” or “shadow days” to share knowledge among team members QuickTips
  • 29. AdditionalResources o HANDOUTS from today’s webinar: ✓ Checklist: 5 Focus areas of succession planning ✓ Guide to getting started ✓ Leadership development matrix o Articles: https://fundingforgood.org/?s=succession o Funding for Good’s 2023 Nonprofit Capacity Building Series https://fundingforgood.org/training/webinar-series/capacitybuilding/