SMARTer conversations - that's the key to contributing your Spirit at work. If you were to manage the sound and substance of your voice in your conversations at work the way jazz musicians manage the sound and substance of their instruments in a performance, you'd generate SMARTer work.

1. Work, Jazz, & Spirit
A Conversation about
Working SMARTer
Brian Fraser & the Tom Reynolds Trio
Centre for Spirituality at Work
Sunday, Mar 3, 2013
St. Andrew’s United Church, Toronto

2. Discovering Your Wisdom
What qualities of
great work do
you see in the
performance of
the jazz group?

3. Frequently Noted Qualities

4. ??? A Query ???
F of you
How many
consider yourselves
to be
jazz musicians?

5. A Crucial Connection
The most common
form of jazz in
human experience
is ordinary
conversation.

6. Generating Spirited Work
You generate spirited work with
SMARTer
Conversations

7. SMARTer Conversations
Soulful in managing yourself
Mindful in cultivating positive relationships
Astute in analyzing and deciding
Responsible in generating mutual accountability and support
Trusting in monitoring and measuring for improvement

8. Soulful Conversations
Attitudes
Self–valuing, self-awareness, and
self-development
Behaviours
Self-care, self-discipline, and
self-appreciation
Consequences
Being encouraging Greater self-confidence
with yourself Improved personal growth in
capabilities and maturity
More positive influence and impact

9. Mindful Conversations
Attitudes
Curiosity, respect, and humility
Behaviours
Converse, listen, and appreciate
Consequences
Sustained credibility with colleagues
Increased willingness to support in
adpative and innovative ways
Being engaging
with others More clearly aligned and productive
collaboration

10. Astute Conversations
Attitudes
Open, collegial, and analytical
Behaviours
Discover, diagnose, and decide
Consequences
Greater capacity to make crucial
decisions
Broader and deeper ownership of
strategies chosen
Being wise
Better alignment of all the
and decisive
organizations assets to
achieve its purpose

11. Responsible Conversations
Attitudes
Supportive, passionate, and forgiving
Behaviours
Connect, encourage, and serve
Consequences
Faster achievement of desired
results
Greater attraction and retention of
Being supportive the most talented contributors
and accountable Better reputation within the larger
organization

12. Trusting Conversations
Attitudes
Courage, optimism, and confidence
Behaviours
Assess, Inform, and Coach
Consequences
More deeply satisfying collaboration
More powerful benefits for larger
organization
Being meticulous
about results Greater contribution to the well-being
of the larger community

13. Conversation for Spirited Work
More than words,
conversation is
music: Its harmony,
rhythm, and flow
transcend
communication,
flexing mind and
heart, tuning us for
companionship.

14. Spirited Community at Work
Spirited community involves:
1. Creating a context that nurtures an
alternative future, one based on
gifts, generosity, accountability, and
commitment.
2. Initiating conversations that shift
people’s experience through the
ways people are brought together
and the nature of the questions that
are used to engage them.
3. Listening, learning, and modeling.

15. Jazz & Spirit at Work
“[Jazz] is an endless road of
discovery leading to more maturity
and acceptance of personal
responsibility, a greater respect
for cultures around the world, an
invigorating playfulness, an
excitement about change, and an
appetite for the unpredictable.”
Wynton Marsalis

16. The Vibe of Spirited Work
Jazz, at its best, is a situation
in which participants willingly
support each other, working
together as one, each
musician bringing:
• virtuosity
• optimism
• mutual respect
• good will
• the desire to make it feel
good.
- adapted from Monty Alexander

17. Paul & Positivity
Love, joy, peace,
Joy, gratitude,
patience, kindness,
serenity, interest,
generosity,
hope, pride,
faithfulness,
amusement,
gentleness, and self-
inspiration, awe, love
discipline - Barbara Fredrickson
- Paul

18. To explore further …
There are lots more ideas
and resources at
www.jazzthink.com