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Mr. Balvant Tandel
Asst. Professor
Dept. of Library and Information Science
Anand Institute of P G Studies in Arts
• માનવપ્રવૃતિના કોઈ પણ ક્ષેત્રમાાં સામુહિક પ્રયત્નો દ્વારા કોઈ
પણ કાયય પૂરુાં કરવાનુાં િોય ત્યારે સાંચાલન અતનવાયય બને છે.
• જે જે ક્ષેત્રના ચોક્કસ િેતુની તસદ્ધિ માટે સામુહિક પ્રયાસો કરવા
જરૂરી બને ત્યાાં સાંચાલન જરૂરી બને છે.
• જુદા જુદા દેશો વચ્ચે આતથિક પ્રગતિના િફાવિનુાં કારણ
“Management Gap” છે.
Management Key Concepts
• Organizations: People working together and
coordinating their actions to achieve specific
goals.
• Goal: A desired future condition that the
organization seeks to achieve.
• Management: The process of using
organizational resources to achieve the
organization’s goals
Cont….
• Resources are organizational assets and
include:
• Man,
• Machinery,
• Materials,
• Money
• Managers - to meet its goals.
Organizational Performance
• Managers use resources effectively and efficiently to
satisfy customers and to achieve goals.
– Efficiency: A measure of how well resources are
used to achieve a goal.
– Effectiveness: A measure of the appropriateness of
the goals chosen (are these the right goals?), and
the degree to which they are achieved.
CONCEPT OF MANAGEMENT
• The term management is used in three alternative
ways:
• Management as a discipline,
• Management as a group of people, and
• Management as a process.
INTRODUCTION
 One of the most important human activities is
managing.
 Managing has been essential to ensure the
coordination of individual efforts.
 Task of managers has been rising in importance.
1.Field of Study -Management principles, techniques,
functions, etc-Profession
2.Team or Class of people-Individual who performs
managerial activities or may be a group of persons
3.Process-Managerial activities -planning, organizing,
staffing, directing, controlling.
WHAT IS MANAGEMENT?
Definition
• “સાંચાલન એટલે તવતિસર રીિે રચાયેલા માનવજૂથોમાાં લોકો પાસેથી લોકો સાથે
કાયય કરવાની કળા.”
– હેરોલ્ડ કુન્ત્ઝ
• “સાંચાલન એટલે આિારણ અને આયોજન કરવુાં, પ્રબાંિ કરવો, દોરવણી આપવી,
સાંકલન કરવુાં અને તનયાંત્રણ કરવુાં.”
- હેન્રી ફેયોલ
• “િાંિાકીય એકમના તનિાયહરિ ઉદ્દેશોને તસિ કરવા માટે માનવ પ્રયત્નોનુાં સાંકલન
કરી, દોરવણી અને નેિાગીરી પૂરી પાડીને માણસો, યાંત્રો, પિતિઓ ,
સાિનસામગ્રી, નાણાાં અને બજાર વગેરેમાાં રિેલા મૂળ િત્વો ઉપર જરૂરી દેખરેખ
દ્વારા અંકુશ રાખવાની પ્રવૃતિ એટલે સાંચાલન”
- જ્યોર્જ આર. ટેરી
Characteristics of Management
• Management is Goal- Oriented
• Management is Universal
• Management is an Integrative Force
• Management is a Social Process
• Management is Multidisciplinary
• Management is Continuous Process
• Management is Intangible
• Management in an Arts and Science
Purpose of Management
• Getting maximum results with minimum efforts
• Increasing the efficiency of factors of production
• Maximum prosperity for employer and
employees
• Human betterment & social justice
Functions of Management
• PLANNING
• ORGANIZING
• STAFFING
• DIRECTING
• CONTROLLING
PLANNING
Planning
• Deciding in advance :
– What to do
– How to do
– When to do
– Who is going to do it
• Bridges a gap between where we are today and
where we want to reach.
• Sets the goal of an organization.
PLANNING
• It is the basic function of management.
• It is an exercise in problem solving & decision
making.
• Planning is determination of courses of action
to achieve desired goals.
• Planning is necessary to ensure proper
utilization of human & non-human resources. It
is all pervasive, it is an intellectual activity and it
also helps in avoiding confusion, uncertainties
ORGANISING
Organizing
• It is the process of bringing together physical,
financial and human resources and developing
productive relationship amongst them for
achievement of organizational goals.
• According to Henry Fayol, “To organize a business is
to provide it with everything useful or its
functioning i.e. raw material, tools, capital and
personnel’s”.
• To organize a business involves determining &
providing human and non-human resources to the
organizational structure.
• Establishing the framework of working:
– How many units or sub-units or departments are
needed.
– How many posts or designations are needed in each
department.
– How to distribute authority and responsibility
among employees
• Once these decisions are taken, organizational
structure gets set up.
• Organizing as a process involves:
– Identification of activities.
– Classification of grouping of activities.
– Assignment of duties.
– Delegation of authority and creation of
responsibility.
– Coordinating authority and responsibility
relationships.
STAFFING
Staffing
• Recruiting, selecting, appointing the employees,
assigning duties, maintaining cordial
relationship and taking care of grievances of
employees.
• Training and Development of employees,
deciding their remuneration, promotion and
increments.
• Evaluating their performance.
• Staffing has assumed greater importance in the
recent years due to advancement of technology,
increase in size of business, complexity of
human behavior etc.
• The main purpose o staffing is to put right man
on right job i.e. square pegs in square holes and
round pegs in round holes.
• Staffing involves:
– Manpower Planning (estimating man power in terms of
searching, choose the person and giving the right place).
– Recruitment, selection & placement.
– Training & development.
– Remuneration.
– Performance appraisal.
– Promotions & transfer.
DIRECTING
Directing
• Giving direction or instruction to employees to
get the job done.
• Leadership qualities are required.
• Motivating employees by providing monetary
and non-monetary incentives.
• Communicating with them at regular intervals.
• It is that part of managerial function which
actuate the organizational methods to work
efficiently for achievement of organizational
purposes.
• Direction is that inert-personnel aspect of
management which deals directly with
influencing, guiding, supervising, motivating
sub-ordinate for the achievement of
organizational goals.
• Supervision- implies overseeing the work of subordinates by
their superiors. It is the act of watching & directing work &
workers.
• Motivation- means inspiring, encouraging the sub-ordinates
with zeal to work. Positive, negative, monetary, non-monetary
incentives may be used for this purpose.
• Leadership- may be defined as a process by which manager
guides and influences the work of subordinates in desired
direction.
• Communications- is the process of passing information,
experience, opinion etc from one person to another. It is a
bridge of understanding
CONTROLLING
Controlling
• Matching actual performance with the planed
goal.
• If problem, tries to find out the reasons of
deviation.
• Suggesting corrective measures come on the
path of plan
CONTROLLING
• It implies measurement of accomplishment against
the standards and correction of deviation if any to
ensure achievement of organizational goals.
• The purpose of controlling is to ensure that
everything occurs in conformities with the
standards. An efficient system of control helps to
predict deviations before they actually occur.
• According to Theo Haimann, “Controlling is the
process of checking whether or not proper
progress is being made towards the objectives and
goals and acting if necessary, to correct any
deviation”.
• Therefore controlling has following steps:
– Establishment of standard performance.
– Measurement of actual performance.
– Comparison of actual performance with the
standards and finding out deviation if any.
– Corrective action.
What is Management Style ?
• Every leader has a unique style of handling the employees
(Juniors/Team).
• The various ways of dealing with the subordinates at the
workplace is called as management style.
• The superiors must decide on the future course of action as
per the existing culture and conditions at the workplace.
• The nature of employees and their mindsets also affect the
management style of working.
Different Management Styles
• Autocratic Style of Working – સરમુખ્યારશાહી કે
આપખુદ પદ્ધતિ
• Democratic Style of Working- લોકશાહી પદ્ધતિ
• Laissez-Faire Style of Working- મુક્િ કે છૂટાદોરની
પદ્ધતિ
• Management by Walking Around Style of
Working
Autocratic Style of Working
– In such a style of working, the superiors do not take into
consideration the ideas and suggestions of the
subordinates.
– આ પ્રકારની પિતિમાાં , ઉપરી અતિકારીઓ િેમના કમયચારીઓના તવચારો અને
સ ૂચનોને ધ્યાનમાાં લેિા નથી.
– The managers, leaders and superiors have the sole
responsibility of taking decisions without bothering much
about the subordinates.
– તનણયય લેવાની બિી સિા અને જવાબદારી મેનેજર , નેિાઓ િેમજ ઉપરી
અતિકારીઓ પાસે િોય છે.
– The employees are totally dependent on their bosses and
do not have the liberty to take decisions on their own.
– કમયચારીઓ પુરેપુરા િેમના માલલકો પર આિાર રાખે છે. િેઓને પોિાના
તનણયય લેવાની પણ સિા નથી.
– The subordinates in such a style of working simply adhere
to the guidelines and policies formulated by their
bosses. They do not have a say in management’s
decisions.
– કમયચારીઓ આ કાયય પિતિમા િેમના માલલકો દ્વારા રચવામાાં આવેલી
માગયદતશિકાઓ અને નીતિતનયમોનુાં પાલન કરિાાં િોય છે.
– સાંસ્થા માટે જે પણ ઉપરી અતિકારીઓ લાગે છે િે સાચુાં છે. છેવટે િે
કાંપનીની નીતિ બની જાય છે.
– Employees lack motivation in autocratic style of working.
Democratic Style of Working
– In such a style of working, superiors welcome the feedback of the
subordinates.
– આ પ્રકારની કાયય પિતિમાાં ઉપરી અતિકારી િેમના કમયચારીઓનો પ્રતિસાદને આવકારે છે.
– Employees are invited on an open forum to discuss the pros and cons of plans
and ideas.
– યોજના અને તવચારોનાાં ગુણ અને દોષની ચચાય કરવા માટે ઓપન ફોરમમા કમયચારીઓને આવકારે છે.
– Democratic style of working ensures effective and healthy communication
between the management and the employees.
– આ પ્રકારની કાયય પિતિ એ સાંચાલક અને કમયચારીઓ વચ્ચે અસરકારક અને િાંદુરસ્િ માહિિી સાંચાર
થાય િેની ખાિરી આપે છે.
– The superiors listen to what the employees have to say before finalizing on
something.
Laissez-Faire Style of Working
– In such a style of working, managers are employed just for the sake of
it and do not contribute much to the organization.
– The employees take decisions and manage work on their own.
– કમયચારીઓ પોિે તનણયય લેિા િોય છે અને પોિાની રીિે કાયયની વ્યવસ્થા કરે છે,
– Individuals who have the dream of making it big in the organization
and desire to do something innovative every time outperform others
who attend office for fun.
– Employees are not dependent on the managers and know what is
right or wrong for them.
Management by Walking Around
Style of Working
– In the above style of working, managers treat
themselves as an essential part of the team and are
efficient listeners.
– The superiors interact with the employees more
often to find out their concerns and suggestions.
– In such a style of working, the leader is more of a
mentor to its employees and guides them whenever
needed.
– The managers don’t lock themselves in cabins; instead
walk around to find out what is happening around
them.
School of Management Thoughts
School of Management Thoughts
1. Empirical School or custom school
2. Scientific management theory
3. Management process school
4. Human relations and behaviour school
5. Social system school
6. Social technical system school
7. Decision theory school
8. Mathematical or Quantitative Approach
9. System management approach
10. Contingency approach
11. Economic analysis & Accounting school
12. Formalist school
13. New practical management theory
14. Spontaneity school
15. Challenges and answer school
16. Comparative management school
Ideal Bureaucracy
Thank You

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Management

  • 1. Mr. Balvant Tandel Asst. Professor Dept. of Library and Information Science Anand Institute of P G Studies in Arts
  • 2. • માનવપ્રવૃતિના કોઈ પણ ક્ષેત્રમાાં સામુહિક પ્રયત્નો દ્વારા કોઈ પણ કાયય પૂરુાં કરવાનુાં િોય ત્યારે સાંચાલન અતનવાયય બને છે. • જે જે ક્ષેત્રના ચોક્કસ િેતુની તસદ્ધિ માટે સામુહિક પ્રયાસો કરવા જરૂરી બને ત્યાાં સાંચાલન જરૂરી બને છે. • જુદા જુદા દેશો વચ્ચે આતથિક પ્રગતિના િફાવિનુાં કારણ “Management Gap” છે.
  • 3. Management Key Concepts • Organizations: People working together and coordinating their actions to achieve specific goals. • Goal: A desired future condition that the organization seeks to achieve. • Management: The process of using organizational resources to achieve the organization’s goals
  • 4. Cont…. • Resources are organizational assets and include: • Man, • Machinery, • Materials, • Money • Managers - to meet its goals.
  • 5. Organizational Performance • Managers use resources effectively and efficiently to satisfy customers and to achieve goals. – Efficiency: A measure of how well resources are used to achieve a goal. – Effectiveness: A measure of the appropriateness of the goals chosen (are these the right goals?), and the degree to which they are achieved.
  • 6.
  • 7.
  • 8. CONCEPT OF MANAGEMENT • The term management is used in three alternative ways: • Management as a discipline, • Management as a group of people, and • Management as a process.
  • 9. INTRODUCTION  One of the most important human activities is managing.  Managing has been essential to ensure the coordination of individual efforts.  Task of managers has been rising in importance.
  • 10. 1.Field of Study -Management principles, techniques, functions, etc-Profession 2.Team or Class of people-Individual who performs managerial activities or may be a group of persons 3.Process-Managerial activities -planning, organizing, staffing, directing, controlling. WHAT IS MANAGEMENT?
  • 11. Definition • “સાંચાલન એટલે તવતિસર રીિે રચાયેલા માનવજૂથોમાાં લોકો પાસેથી લોકો સાથે કાયય કરવાની કળા.” – હેરોલ્ડ કુન્ત્ઝ • “સાંચાલન એટલે આિારણ અને આયોજન કરવુાં, પ્રબાંિ કરવો, દોરવણી આપવી, સાંકલન કરવુાં અને તનયાંત્રણ કરવુાં.” - હેન્રી ફેયોલ • “િાંિાકીય એકમના તનિાયહરિ ઉદ્દેશોને તસિ કરવા માટે માનવ પ્રયત્નોનુાં સાંકલન કરી, દોરવણી અને નેિાગીરી પૂરી પાડીને માણસો, યાંત્રો, પિતિઓ , સાિનસામગ્રી, નાણાાં અને બજાર વગેરેમાાં રિેલા મૂળ િત્વો ઉપર જરૂરી દેખરેખ દ્વારા અંકુશ રાખવાની પ્રવૃતિ એટલે સાંચાલન” - જ્યોર્જ આર. ટેરી
  • 12.
  • 13. Characteristics of Management • Management is Goal- Oriented • Management is Universal • Management is an Integrative Force • Management is a Social Process • Management is Multidisciplinary • Management is Continuous Process • Management is Intangible • Management in an Arts and Science
  • 14. Purpose of Management • Getting maximum results with minimum efforts • Increasing the efficiency of factors of production • Maximum prosperity for employer and employees • Human betterment & social justice
  • 15. Functions of Management • PLANNING • ORGANIZING • STAFFING • DIRECTING • CONTROLLING
  • 17. Planning • Deciding in advance : – What to do – How to do – When to do – Who is going to do it • Bridges a gap between where we are today and where we want to reach. • Sets the goal of an organization.
  • 18. PLANNING • It is the basic function of management. • It is an exercise in problem solving & decision making. • Planning is determination of courses of action to achieve desired goals. • Planning is necessary to ensure proper utilization of human & non-human resources. It is all pervasive, it is an intellectual activity and it also helps in avoiding confusion, uncertainties
  • 20. Organizing • It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals. • According to Henry Fayol, “To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”. • To organize a business involves determining & providing human and non-human resources to the organizational structure.
  • 21. • Establishing the framework of working: – How many units or sub-units or departments are needed. – How many posts or designations are needed in each department. – How to distribute authority and responsibility among employees • Once these decisions are taken, organizational structure gets set up.
  • 22. • Organizing as a process involves: – Identification of activities. – Classification of grouping of activities. – Assignment of duties. – Delegation of authority and creation of responsibility. – Coordinating authority and responsibility relationships.
  • 24. Staffing • Recruiting, selecting, appointing the employees, assigning duties, maintaining cordial relationship and taking care of grievances of employees. • Training and Development of employees, deciding their remuneration, promotion and increments. • Evaluating their performance.
  • 25. • Staffing has assumed greater importance in the recent years due to advancement of technology, increase in size of business, complexity of human behavior etc. • The main purpose o staffing is to put right man on right job i.e. square pegs in square holes and round pegs in round holes.
  • 26. • Staffing involves: – Manpower Planning (estimating man power in terms of searching, choose the person and giving the right place). – Recruitment, selection & placement. – Training & development. – Remuneration. – Performance appraisal. – Promotions & transfer.
  • 28. Directing • Giving direction or instruction to employees to get the job done. • Leadership qualities are required. • Motivating employees by providing monetary and non-monetary incentives. • Communicating with them at regular intervals.
  • 29. • It is that part of managerial function which actuate the organizational methods to work efficiently for achievement of organizational purposes. • Direction is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals.
  • 30. • Supervision- implies overseeing the work of subordinates by their superiors. It is the act of watching & directing work & workers. • Motivation- means inspiring, encouraging the sub-ordinates with zeal to work. Positive, negative, monetary, non-monetary incentives may be used for this purpose. • Leadership- may be defined as a process by which manager guides and influences the work of subordinates in desired direction. • Communications- is the process of passing information, experience, opinion etc from one person to another. It is a bridge of understanding
  • 32. Controlling • Matching actual performance with the planed goal. • If problem, tries to find out the reasons of deviation. • Suggesting corrective measures come on the path of plan
  • 33. CONTROLLING • It implies measurement of accomplishment against the standards and correction of deviation if any to ensure achievement of organizational goals. • The purpose of controlling is to ensure that everything occurs in conformities with the standards. An efficient system of control helps to predict deviations before they actually occur. • According to Theo Haimann, “Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation”.
  • 34. • Therefore controlling has following steps: – Establishment of standard performance. – Measurement of actual performance. – Comparison of actual performance with the standards and finding out deviation if any. – Corrective action.
  • 35. What is Management Style ? • Every leader has a unique style of handling the employees (Juniors/Team). • The various ways of dealing with the subordinates at the workplace is called as management style. • The superiors must decide on the future course of action as per the existing culture and conditions at the workplace. • The nature of employees and their mindsets also affect the management style of working.
  • 36. Different Management Styles • Autocratic Style of Working – સરમુખ્યારશાહી કે આપખુદ પદ્ધતિ • Democratic Style of Working- લોકશાહી પદ્ધતિ • Laissez-Faire Style of Working- મુક્િ કે છૂટાદોરની પદ્ધતિ • Management by Walking Around Style of Working
  • 37. Autocratic Style of Working – In such a style of working, the superiors do not take into consideration the ideas and suggestions of the subordinates. – આ પ્રકારની પિતિમાાં , ઉપરી અતિકારીઓ િેમના કમયચારીઓના તવચારો અને સ ૂચનોને ધ્યાનમાાં લેિા નથી. – The managers, leaders and superiors have the sole responsibility of taking decisions without bothering much about the subordinates. – તનણયય લેવાની બિી સિા અને જવાબદારી મેનેજર , નેિાઓ િેમજ ઉપરી અતિકારીઓ પાસે િોય છે.
  • 38. – The employees are totally dependent on their bosses and do not have the liberty to take decisions on their own. – કમયચારીઓ પુરેપુરા િેમના માલલકો પર આિાર રાખે છે. િેઓને પોિાના તનણયય લેવાની પણ સિા નથી. – The subordinates in such a style of working simply adhere to the guidelines and policies formulated by their bosses. They do not have a say in management’s decisions. – કમયચારીઓ આ કાયય પિતિમા િેમના માલલકો દ્વારા રચવામાાં આવેલી માગયદતશિકાઓ અને નીતિતનયમોનુાં પાલન કરિાાં િોય છે.
  • 39. – સાંસ્થા માટે જે પણ ઉપરી અતિકારીઓ લાગે છે િે સાચુાં છે. છેવટે િે કાંપનીની નીતિ બની જાય છે. – Employees lack motivation in autocratic style of working.
  • 40. Democratic Style of Working – In such a style of working, superiors welcome the feedback of the subordinates. – આ પ્રકારની કાયય પિતિમાાં ઉપરી અતિકારી િેમના કમયચારીઓનો પ્રતિસાદને આવકારે છે. – Employees are invited on an open forum to discuss the pros and cons of plans and ideas. – યોજના અને તવચારોનાાં ગુણ અને દોષની ચચાય કરવા માટે ઓપન ફોરમમા કમયચારીઓને આવકારે છે. – Democratic style of working ensures effective and healthy communication between the management and the employees. – આ પ્રકારની કાયય પિતિ એ સાંચાલક અને કમયચારીઓ વચ્ચે અસરકારક અને િાંદુરસ્િ માહિિી સાંચાર થાય િેની ખાિરી આપે છે. – The superiors listen to what the employees have to say before finalizing on something.
  • 41. Laissez-Faire Style of Working – In such a style of working, managers are employed just for the sake of it and do not contribute much to the organization. – The employees take decisions and manage work on their own. – કમયચારીઓ પોિે તનણયય લેિા િોય છે અને પોિાની રીિે કાયયની વ્યવસ્થા કરે છે, – Individuals who have the dream of making it big in the organization and desire to do something innovative every time outperform others who attend office for fun. – Employees are not dependent on the managers and know what is right or wrong for them.
  • 42. Management by Walking Around Style of Working – In the above style of working, managers treat themselves as an essential part of the team and are efficient listeners. – The superiors interact with the employees more often to find out their concerns and suggestions. – In such a style of working, the leader is more of a mentor to its employees and guides them whenever needed. – The managers don’t lock themselves in cabins; instead walk around to find out what is happening around them.
  • 44. School of Management Thoughts 1. Empirical School or custom school 2. Scientific management theory 3. Management process school 4. Human relations and behaviour school 5. Social system school 6. Social technical system school 7. Decision theory school 8. Mathematical or Quantitative Approach 9. System management approach 10. Contingency approach 11. Economic analysis & Accounting school 12. Formalist school 13. New practical management theory 14. Spontaneity school 15. Challenges and answer school 16. Comparative management school
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