SlideShare a Scribd company logo
1 of 22
OPERATIONS
MANAGEMENT
BALAJI S
CEG,ANNA UNIVERSITY
TESCO
• BRITISH MULTINATIONAL GROCERY AND GENERAL MERCHANDISE
FOUNDED IN 1919 BY JACK COHEN.
• OPENED ITS 1st STORE IN 1929.
• 3rd LARGEST RETAILER IN THE WORLD MEASURED BY PROFITS NEXT
TO WALLMART.
• 2nd LARGEST BY REVENUE.
• IT HAS STORES IN 12 COUNTRIES ACROSS ASIA AND EUROPE.
TESCO
• FOUNDER : JACK COHEN
• CAPITAL :WELWYN GARDEN CITY,UK
• CEO :DAVE LEWIS
• NO.OF LOCATIONS :6,814
• PRODUCTS :SUPERMARKET
HYPERMARKET
SUPERSTORES
TESCO
VISION:
DEDICATED TO DELIVER FRESH AND QUALITY GROCERIES AT
LOWEST PRICE
MISSION:
OFFER CUSTOMERS A WHOLE NEW SHOPPING EXPERIENCE
FOR A QUALITY PRODUCTS
FIELDS OF TESCO
• BANKING
• TELECOM AND INTERNET SERVICES
• FILM MAKING
• PETROL
• SOFTWARES
• PHONE SHOPS
• CAFES AND RESTAURANT
• YOUR BEAUTY SALOON
INTERNATIONAL OPERATIONS
BUSINESS EXPANSION IN OTHER COUNTRIES BY JOINT VENTURES
WITH LOCAL PARTNERS.TESCO HAS THEIR OPERATIONS IN
CHINA JAPAN
INDIA PAKISTAN
MALAYSIA USA
TURKEY THAILAND
TAIWAN SOUTH KOREA
POLAND FRANCE
SHARE VALUE AMONG COMPETITORS
• TESCO 30.6%
• ASDA 16.6%
• SAINSBURY’S 16.3%
• MORRISON’S 11.1%
• SOMMERFIELD 5.4%
• WAITROSE 3.7%
• ICELAND 1.85
Sales
SUPPLY CHAIN MANAGEMENT
INITIATIVES
• POINT OF SALE SCANNING
• CENTRALISED ORDERING AND DISTRIBUTION
• AUTOMATED WAREHOUSE COUNTROL
• ELECTRONIC DATA INTERCHANGE
SUPPLY CHAIN PRACTICES IN TESCO
ADOPTED PRINCIPLE OF TOYOTA PRODUCTION SYSTEM
JUST IN TIME
JIDOHKA
MUDA,MURA,MURI (JAPANESE TERM) FOR WASTE ELIMINATION
TOYOTA PRODUCTION SYSTEM
MUDA ,MURA,MURI
SUPPLY CHAIN ANALYSIS
CREATING AND CAPTURING VALUES IN
SUPPLY CHAIN
• TESCO DID NOT HAVE TO CHANGE ITS SUPPLY CHAIN DUE TO ITS NEW
STRATEGY BUT MORE OF EXPANDING ITS CAPACITY AND
WORKFORCE.
• BECAUSE COMPANY ALREADY HAD ONLINE CHANNEL FOR FOOD,ITS
WAS NOT DIFFICULT FOR NON FOOD PRODUCTS.
• TESCO DEFINED CUSTOMER NEEDS AND EXPANDED THE RANGE OF
PRODUCTS.
• THE NEW EXPANSION OF PRODUCT LINE IMPROVED THE SUPPLY
CHAIN WITHOUT MAKING DRASTICAL CHANGE.
SOURCING IN TESCO
• NATIONAL BUYING TEAM,
• REGIONAL BUYING TEAM,
• ROLES:NEGOTIATING,PLACING ORDERS AND CHECKING QUALITY OF
PRODUCTS,
• SMALLER HUBS IN ASIA AND AFRICE,
• PROCURED RANGE OF NON FOOD ITEMS FROM CHINA.
LOGISTICS AND WAREHOUSES
• TESCO HAS 24 DISTRIBUTION CENTRES IN UK AND OTHER PLACES.
CROSS DOCKING IN TESCO
• MATERIALS ARE MOVED DIRECTLY FROM RECEIVING TO SHIPPING
AND ARE NOT PLACED IN STORAGE IN WAREHOUSE.
CONTINUOUS REPLENISHMENT
SUPPLIERS DELIVERY STORES POINT OF
SALE
SALES RACKS
KEY SUCCESS FACTOR FOR TESCO
• INCREASE IN INTERNAL DEMAND
• GOVERNMENT SUPPORT
• REGULATORY POLICIES TO PROMOTE HEALTHY COMPETITION
ENVIRONMENT
• HIGH BARGAINING POWER OVER CUSTOMER AND SUPPLIER
• CHANGES IN SOCIAL FORCES
• GOOD INFRASTRUCTURE FOR ONLINE
• GOOD SUPPLY CHAIN MANAGEMENT
CONCLUSION
• SUPPLY CHAIN MANAGEMENT IN TESCO IS AN LONG TERM GOAL.
• IT IS IMPORTANT FOR TESCO TO HAVE AN OPERATION STRATEY
BECAUSE IT ESTABLISHES THE TYPE OF GOODS AND SERVICES THE
COMPANY WILL OFFER ITS TARGET MARKET AND TESCO HOW GOING
TO GET ADVANTAGE OVER ITS COMPETITORS.
• TESCO MADE GOOD PLANNING AND CONTROL OVER ITS CAPACITY
,SUPPLY CHAIN AND QUALITY.
THANKYOU
BALAJIS
CEG,ANNAUNIVERSITY

More Related Content

What's hot

29932770 strategic-management-of-tesco-supermarket
29932770 strategic-management-of-tesco-supermarket29932770 strategic-management-of-tesco-supermarket
29932770 strategic-management-of-tesco-supermarket
kumerra
 
Tesco Case-study
Tesco Case-study Tesco Case-study
Tesco Case-study
vinuthna25
 
Supply Chain Management of 7 eleven
Supply Chain Management  of 7 elevenSupply Chain Management  of 7 eleven
Supply Chain Management of 7 eleven
Susheel Racherla
 
Seven- Eleven Japan Co. Case Analysis
Seven- Eleven Japan Co. Case AnalysisSeven- Eleven Japan Co. Case Analysis
Seven- Eleven Japan Co. Case Analysis
Geeta Hansdah
 
Tesco international global marketing
Tesco international global marketingTesco international global marketing
Tesco international global marketing
Emin İnce
 

What's hot (20)

Tesco never before
Tesco never beforeTesco never before
Tesco never before
 
29932770 strategic-management-of-tesco-supermarket
29932770 strategic-management-of-tesco-supermarket29932770 strategic-management-of-tesco-supermarket
29932770 strategic-management-of-tesco-supermarket
 
Tesco Case-study
Tesco Case-study Tesco Case-study
Tesco Case-study
 
TESCO CASE STUDY
TESCO CASE STUDY TESCO CASE STUDY
TESCO CASE STUDY
 
Tesco
TescoTesco
Tesco
 
Tesco case study session 7
Tesco case study   session 7Tesco case study   session 7
Tesco case study session 7
 
Tesco
TescoTesco
Tesco
 
Tesco
TescoTesco
Tesco
 
Tesco.com
Tesco.comTesco.com
Tesco.com
 
Tesco - Marketing Case Study
Tesco - Marketing Case StudyTesco - Marketing Case Study
Tesco - Marketing Case Study
 
Seven Eleven Japan Co
Seven Eleven Japan CoSeven Eleven Japan Co
Seven Eleven Japan Co
 
Presentation on TESCO
Presentation on TESCOPresentation on TESCO
Presentation on TESCO
 
Supply Chain Management of 7 eleven
Supply Chain Management  of 7 elevenSupply Chain Management  of 7 eleven
Supply Chain Management of 7 eleven
 
IT Investments and Porters 5 Forces in TESCO - 1996 Case Study
IT Investments and Porters 5 Forces in TESCO - 1996 Case StudyIT Investments and Porters 5 Forces in TESCO - 1996 Case Study
IT Investments and Porters 5 Forces in TESCO - 1996 Case Study
 
CISCO SYSTEM:BUILDING AND SUBSTAINING A CUSTOMER-CENTRIC CULTURE
CISCO SYSTEM:BUILDING AND SUBSTAINING A CUSTOMER-CENTRIC CULTURECISCO SYSTEM:BUILDING AND SUBSTAINING A CUSTOMER-CENTRIC CULTURE
CISCO SYSTEM:BUILDING AND SUBSTAINING A CUSTOMER-CENTRIC CULTURE
 
Seven- Eleven Japan Co. Case Analysis
Seven- Eleven Japan Co. Case AnalysisSeven- Eleven Japan Co. Case Analysis
Seven- Eleven Japan Co. Case Analysis
 
Tesco industry analysis
Tesco industry analysisTesco industry analysis
Tesco industry analysis
 
Tesco international global marketing
Tesco international global marketingTesco international global marketing
Tesco international global marketing
 
Race for supply chain 2020
Race for supply chain 2020 Race for supply chain 2020
Race for supply chain 2020
 
Walmart Supply Chain Management ( Case study)
Walmart Supply Chain Management ( Case study)Walmart Supply Chain Management ( Case study)
Walmart Supply Chain Management ( Case study)
 

Similar to Tesco supply chain

Rob Brown portfolio full pdf
Rob Brown portfolio full pdfRob Brown portfolio full pdf
Rob Brown portfolio full pdf
Rob Brown
 
#01Benefits that Eximex and King Pac can offer 2015
#01Benefits that Eximex and King Pac can offer 2015#01Benefits that Eximex and King Pac can offer 2015
#01Benefits that Eximex and King Pac can offer 2015
Nick Simpson
 
Hankcocks Holding Overview Topps
Hankcocks Holding Overview ToppsHankcocks Holding Overview Topps
Hankcocks Holding Overview Topps
Mark Watson
 
Burton farm recycling shop overview notes
Burton farm recycling shop overview notesBurton farm recycling shop overview notes
Burton farm recycling shop overview notes
David Whitehouse
 

Similar to Tesco supply chain (20)

Starbucks
StarbucksStarbucks
Starbucks
 
Tesco
TescoTesco
Tesco
 
Engagor Day III - Chapel Digital: Use Case on Thomas Cook
Engagor Day III - Chapel Digital: Use Case on Thomas Cook Engagor Day III - Chapel Digital: Use Case on Thomas Cook
Engagor Day III - Chapel Digital: Use Case on Thomas Cook
 
Tesco
TescoTesco
Tesco
 
Unilever pakistan
Unilever pakistanUnilever pakistan
Unilever pakistan
 
Rob Brown portfolio full pdf
Rob Brown portfolio full pdfRob Brown portfolio full pdf
Rob Brown portfolio full pdf
 
La Favorita Warehouse
La Favorita WarehouseLa Favorita Warehouse
La Favorita Warehouse
 
Oscar Cash & Carry - Who We Are
Oscar Cash & Carry - Who We AreOscar Cash & Carry - Who We Are
Oscar Cash & Carry - Who We Are
 
Viseven
VisevenViseven
Viseven
 
Kesko CMD
Kesko CMDKesko CMD
Kesko CMD
 
Libraries driving economic growth
Libraries   driving economic growthLibraries   driving economic growth
Libraries driving economic growth
 
#01Benefits that Eximex and King Pac can offer 2015
#01Benefits that Eximex and King Pac can offer 2015#01Benefits that Eximex and King Pac can offer 2015
#01Benefits that Eximex and King Pac can offer 2015
 
Global Property Investors
Global Property InvestorsGlobal Property Investors
Global Property Investors
 
Hankcocks Holding Overview Topps
Hankcocks Holding Overview ToppsHankcocks Holding Overview Topps
Hankcocks Holding Overview Topps
 
Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)
 
Chapter 3 multichannel retailing
Chapter 3 multichannel retailingChapter 3 multichannel retailing
Chapter 3 multichannel retailing
 
Sears electronics
Sears electronicsSears electronics
Sears electronics
 
Cheshire Development Update: Philip Cox, Cheshire & Warrington LEP
Cheshire Development Update: Philip Cox, Cheshire & Warrington LEPCheshire Development Update: Philip Cox, Cheshire & Warrington LEP
Cheshire Development Update: Philip Cox, Cheshire & Warrington LEP
 
Logistics 2013: Mark Basnett
Logistics 2013: Mark Basnett Logistics 2013: Mark Basnett
Logistics 2013: Mark Basnett
 
Burton farm recycling shop overview notes
Burton farm recycling shop overview notesBurton farm recycling shop overview notes
Burton farm recycling shop overview notes
 

More from balajimechjtj (12)

History
HistoryHistory
History
 
Taguchi.ppt
Taguchi.pptTaguchi.ppt
Taguchi.ppt
 
Political envi
Political enviPolitical envi
Political envi
 
Cmrl
CmrlCmrl
Cmrl
 
Women welfare
Women welfareWomen welfare
Women welfare
 
Training in tesco
Training in tescoTraining in tesco
Training in tesco
 
Milky mist ppt
Milky mist pptMilky mist ppt
Milky mist ppt
 
Methods and models
Methods and  modelsMethods and  models
Methods and models
 
Managerial effectiveness
Managerial effectivenessManagerial effectiveness
Managerial effectiveness
 
Itc limited ppt2
Itc limited ppt2Itc limited ppt2
Itc limited ppt2
 
Bausch and lomb
Bausch and lombBausch and lomb
Bausch and lomb
 
Ashoka
AshokaAshoka
Ashoka
 

Recently uploaded

Recently uploaded (12)

Information Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docxInformation Technology Project Management, Revised 7th edition test bank.docx
Information Technology Project Management, Revised 7th edition test bank.docx
 
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out PackagingW.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
 
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdfNurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
Nurturing Tomorrow’s Leaders_ The Emerging Leaders Institute.pdf
 
Group work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and ImportanceGroup work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and Importance
 
thesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholarsthesis-and-viva-voce preparation for research scholars
thesis-and-viva-voce preparation for research scholars
 
Internal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika GargInternal Reconstruction Corporate accounting by bhumika Garg
Internal Reconstruction Corporate accounting by bhumika Garg
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
Spring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical ReviewSpring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical Review
 
Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.Persuasive and Communication is the art of negotiation.
Persuasive and Communication is the art of negotiation.
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 

Tesco supply chain

  • 2.
  • 3. TESCO • BRITISH MULTINATIONAL GROCERY AND GENERAL MERCHANDISE FOUNDED IN 1919 BY JACK COHEN. • OPENED ITS 1st STORE IN 1929. • 3rd LARGEST RETAILER IN THE WORLD MEASURED BY PROFITS NEXT TO WALLMART. • 2nd LARGEST BY REVENUE. • IT HAS STORES IN 12 COUNTRIES ACROSS ASIA AND EUROPE.
  • 4. TESCO • FOUNDER : JACK COHEN • CAPITAL :WELWYN GARDEN CITY,UK • CEO :DAVE LEWIS • NO.OF LOCATIONS :6,814 • PRODUCTS :SUPERMARKET HYPERMARKET SUPERSTORES
  • 5. TESCO VISION: DEDICATED TO DELIVER FRESH AND QUALITY GROCERIES AT LOWEST PRICE MISSION: OFFER CUSTOMERS A WHOLE NEW SHOPPING EXPERIENCE FOR A QUALITY PRODUCTS
  • 6. FIELDS OF TESCO • BANKING • TELECOM AND INTERNET SERVICES • FILM MAKING • PETROL • SOFTWARES • PHONE SHOPS • CAFES AND RESTAURANT • YOUR BEAUTY SALOON
  • 7. INTERNATIONAL OPERATIONS BUSINESS EXPANSION IN OTHER COUNTRIES BY JOINT VENTURES WITH LOCAL PARTNERS.TESCO HAS THEIR OPERATIONS IN CHINA JAPAN INDIA PAKISTAN MALAYSIA USA TURKEY THAILAND TAIWAN SOUTH KOREA POLAND FRANCE
  • 8. SHARE VALUE AMONG COMPETITORS • TESCO 30.6% • ASDA 16.6% • SAINSBURY’S 16.3% • MORRISON’S 11.1% • SOMMERFIELD 5.4% • WAITROSE 3.7% • ICELAND 1.85
  • 10. SUPPLY CHAIN MANAGEMENT INITIATIVES • POINT OF SALE SCANNING • CENTRALISED ORDERING AND DISTRIBUTION • AUTOMATED WAREHOUSE COUNTROL • ELECTRONIC DATA INTERCHANGE
  • 11. SUPPLY CHAIN PRACTICES IN TESCO ADOPTED PRINCIPLE OF TOYOTA PRODUCTION SYSTEM JUST IN TIME JIDOHKA MUDA,MURA,MURI (JAPANESE TERM) FOR WASTE ELIMINATION
  • 15. CREATING AND CAPTURING VALUES IN SUPPLY CHAIN • TESCO DID NOT HAVE TO CHANGE ITS SUPPLY CHAIN DUE TO ITS NEW STRATEGY BUT MORE OF EXPANDING ITS CAPACITY AND WORKFORCE. • BECAUSE COMPANY ALREADY HAD ONLINE CHANNEL FOR FOOD,ITS WAS NOT DIFFICULT FOR NON FOOD PRODUCTS. • TESCO DEFINED CUSTOMER NEEDS AND EXPANDED THE RANGE OF PRODUCTS. • THE NEW EXPANSION OF PRODUCT LINE IMPROVED THE SUPPLY CHAIN WITHOUT MAKING DRASTICAL CHANGE.
  • 16. SOURCING IN TESCO • NATIONAL BUYING TEAM, • REGIONAL BUYING TEAM, • ROLES:NEGOTIATING,PLACING ORDERS AND CHECKING QUALITY OF PRODUCTS, • SMALLER HUBS IN ASIA AND AFRICE, • PROCURED RANGE OF NON FOOD ITEMS FROM CHINA.
  • 17. LOGISTICS AND WAREHOUSES • TESCO HAS 24 DISTRIBUTION CENTRES IN UK AND OTHER PLACES.
  • 18. CROSS DOCKING IN TESCO • MATERIALS ARE MOVED DIRECTLY FROM RECEIVING TO SHIPPING AND ARE NOT PLACED IN STORAGE IN WAREHOUSE.
  • 19. CONTINUOUS REPLENISHMENT SUPPLIERS DELIVERY STORES POINT OF SALE SALES RACKS
  • 20. KEY SUCCESS FACTOR FOR TESCO • INCREASE IN INTERNAL DEMAND • GOVERNMENT SUPPORT • REGULATORY POLICIES TO PROMOTE HEALTHY COMPETITION ENVIRONMENT • HIGH BARGAINING POWER OVER CUSTOMER AND SUPPLIER • CHANGES IN SOCIAL FORCES • GOOD INFRASTRUCTURE FOR ONLINE • GOOD SUPPLY CHAIN MANAGEMENT
  • 21. CONCLUSION • SUPPLY CHAIN MANAGEMENT IN TESCO IS AN LONG TERM GOAL. • IT IS IMPORTANT FOR TESCO TO HAVE AN OPERATION STRATEY BECAUSE IT ESTABLISHES THE TYPE OF GOODS AND SERVICES THE COMPANY WILL OFFER ITS TARGET MARKET AND TESCO HOW GOING TO GET ADVANTAGE OVER ITS COMPETITORS. • TESCO MADE GOOD PLANNING AND CONTROL OVER ITS CAPACITY ,SUPPLY CHAIN AND QUALITY.