Discover the features of the Slidy solution like support of business organizations, multi-user workflow, various metrics sources including formulas with validation as well as data simulator to preview all your threshold animations. Scheduling your dashboards is done as easily as configuring any events in MS Outlook. Working with Slidy is as intuitive as designing slides using MS Powerpoint. Slidy provides a fully featured Media Manager as intuitive to use as MS file explorer with extended customization capabilities. Reach out to support@cc-expertise.com to get your free trial.

1. THE New generation Wallboard solution for Contact Centers
Harness the power of Smart Visualization
Innovative multimedia wallboard displaying Genesys statistics and metrics from any third party data sources
FEATURE OVERVIEW

2. Organizations & Access Management
USERS belong to a specific Organization and a specific User Group. Slidy manages user credentials used to access Genesys configuration environment or LDAP authentication system.
USER GROUPS define the different access permissions (Create, Read, Update, Delete) to the different Wallboard areas and function. A more granular set of permissions is defined for the
Media Manager module.
ORGANIZATION is a concept inherent to SLIDY design that represents the
business units and/or various teams and is defined in a hierarchical structure
Organizaton1
Wallboards
Metrics
Media files
Schedules
Users
User Groups
Oraganization2
Wallboards
Metrics
Media files
Schedules
Users
User Groups
Organization<N>
Wallboards
Metrics
Media files
Schedules
Users
User Groups
Organization1
Business Unit
2
Business Unit
1
Organization2
Business Unit
3
Team3.1
Business Unit
4
Team4.1
Team4.2
Organization3
Business Unit
5
Team5.1
Team5.2
Business Unit
6
SLIDY supports the Genesys permission model defined by Access Groups

3. Wallboard Workflow
Save as draft Save and publish
Discard draft
Action
State
Create New Wallboard Edit Existing wallboard
Publish draft Launch
Export
Edit
Duplicate
Delete
Objective: allow users to edit and
work on draft copies of each
wallboard without impacting the
existing wallboard until the
changes are published.
Preview draft Preview
wallboard is in
Locked state
wallboard is in
Published state

4. Wallboard Designer Overview
Design your wallboard on your Web Browser like editing a presentation using MS PowerPoint
Wallboard name & organization
• Fully responsive widgets
(content adjusts
automatically to size)
• Fully configurable (font, title,
color and widget specific
parameters)
• Move widgets anywhere on
the slide
Wallboard Slides
Widget specific timeline
Slide specific settings
grouped in tabs
Export/Import functions
Wallboard settings
(opens a multi-tab panel)
Configurable slide layout/Size
-Editing area-
Editor functions
Widget panel
(appears when hovering over
Add Widget button)
Widget specific settings
grouped in tabs

5. Data Sources
• Name
• Tenant name/Password
• StatServer
• Object type
• Stat-type
• Filter
• Time-range
• Time profile
• Statistic format
• Notification mode
• Frequency
• Insensitivity
• Organization
• Name
• URI
• Protocol
• XpathQuery (optional)
• Username/password (optional)
• Domain (optional)
• Service
• Method
• Frequency
• Organization
• Name
• Database Type
• DBMS Server name
• Database name
• DB username/Password
• SQL Query
• Statistic format
• Frequency
• Organization
Genesys metric parameters WebService metric parametersDatabase metric parameters
SLIDY does also include a data simulator that
allows to animate all widgets regardless of the
values of the selected metrics.
Data Simulator
SLIDY provides formula metrics to
combine any other metrics including
validation function. Formula can contain
any valid custom JavaScript.
Formula (with validation)

6. Formula Metrics
• SLIDY supports: Genesys Metrics, Database (Oracle, SQL Server) Metrics, WebService Metrics and Formula Metrics.
• SLIDY supports Formula validation through a formula builder form allowing you to insert any type of metric.
• SLIDY’s Formula Builder support and JavaScript ECMAScript compliant formulas
• Formula metrics allow you to uniquely reference each metric through the additional suffix:
• Genesys metrics are suffixed with .ge
• Database metrics are suffixed with .db
• WebService metrics are suffixed with .ws
• Formula metrics are suffixed with .fo
The Formula Builder displays a validation message
indicating the success or failure on the same form.
The validation is enforced whenever you try to save
the formula.

7. Flash Messages
Flash messages can be configured and
updated without editing wallboards
Flash messages can contain any html
content including formatted text and
images
Flash messages offer configurable
options: scroll direction, delay
Flash messages can be scheduled on
an outlook-like calendar allowing you
to alternate messages and schedule
these in advance
List of flash Messages: drag and
drop Messages onto the calendar
Flash messages can be scheduled
as single or recurrent events on
the calendar
Each scheduled Flash message can
be highlighted with different color
and individual settings

8. Wallboard Scheduling
Schedule the display of your wallboards like managing events in MS Outlook
Schedule name, organization
and timezone
List of wallboards: drag and
drop wallboards on the calendar
Scheduled wallboards can be
scheduled as single or recurrent
events on the calendar
Each scheduled wallboard can
be highlighted with different
color and individual settings

9. Audit Trail (1/2)
• SLIDY provides audit trail capabilities for all types of changes allowing users to track :
• Wallboard creations, deletions, updates, duplications, Locking and Publishing events
• All other object (users, groups, organizations, metrics, schedules) creations, updates and deletions
• SLIDY tracks :
• Date-time of the event
• Change type
• User name
• Object type
• Object name

10. Audit Trail (2/2)
• SLIDY includes a report auditing all user connections covering the browser user agent, IP address and
session ID and provides the capability to log out any user remotely.
• SLIDY includes also a report auditing all email notifications to track the emails sent based on
configured threshold rules.

11. Widget List
Move widgets to change the
display order
Hide/Unhide widget on the slide
in edit mode
Lock/Unlock widget to prevent
erroneous changes
Duplicate widget on the
same slide
Copy widget to another
slide
Delete widget from current
slide
Widget timeline
(display duration on slide)
List of available widgets
Hover over
“Add Widget”
button

12. Widget Standard Features
All widgets share a set of standard features in addition to widget specific configuration
• Widget time on screen. The default value equals the Slide default duration and can be updated.
• A staggered entry of the widgets on the wallboard Slide can be configured simply by using the slider control for each widget.
Widgets have the following tabs in common:
• Title text: Formatting options of the title text
• Metric: Formatting and options specific to the selected metrics
• Container: Formatting and sizing options and of the container
• Animation: Animation effects and other parameters
• Interactivity: Animation effect and actions on widget selection
• Every widget has specific configuration grouped under separate tabs (i.e Graph data, Thresholds, legend, etc)

13. Media Manager
• A fully featured multimedia file manager is integrated into SLIDY whenever you need to load any
image, Video files
• Upload multiple files through the drag & drop interface
• Files are stored in folders specific to each organization, allowing to restrict visibility for each
business unit or team if required.

14. Widget Animations
All widgets can be animated with different entry, on screen and exit animation effects
• Widget time on screen. The default value equals the Slide default duration and can be updated.
• A staggered entry of the widgets on the wallboard Slide can be configured simply by using the slider control for each widget.
Apply and preview loop effect
for the widget
Widget entry animation effect
and duration
Animation effect during widget
display time on screen
Widget exit animation effect
and duration
Animation effect preview
Timeline for every
animation effect
Animation target position
(for movement effects)
Loop effect preview

15. THANK YOU
support@cc-expertise.com
Harness the power of Smart Visualization