SLIDY provides a large choice of widgets allowing you to display real time as well as historical data. All metric widgets come with customizable thresholds and actions. Design your widgets are easily as using MS Excel and make use of all exposed options. You even get a custom widget where you can configure your own html, css as well as javascript. Configure your widgets to operate in dashboard mode and support click to call actions. Reach out to support@cc-expertise.com for your personal free trial. Note: The slide show is best previewed in presentation mode after downloading your personal copy.

1. THE New generation Wallboard solution for Contact Centers
Harness the power of Smart Visualization
Innovative multimedia wallboard displaying Genesys statistics and metrics from any third party data sources
SLIDY WIDGETS

2. KPI Widget
• Customizable header text formatting
• Customizable footer text formatting
• Customizable value formatting
• Two different KPI widget layouts
• Customizable ICON formatting for layout2
• Metric selection (Genesys , Database, Web service)
• Customizable thresholds
• Threshold based email notification
• Customizable actions for various thresholds (play sound, got to slide, animate)
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

3. Gauge Widget
• Customizable header text formatting
• Customizable gauge setting
• Customizable gauge plots
• Metric selection (Genesys , Database, Web service)
• Threshold based email notification
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Gauge scale and plots and
colors can be customized
Use case: Display animated dynamic progress of any custom metric

4. Liquid Gauge Widget
• Customizable title text formatting
• Customizable liquid gauge settings (control wave animation)
• Metric selection (Genesys , Database, Web service)
• Threshold based email notification
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Liquid gauge wave number, color and
animation can be customized
Use case: Display animated progress of any custom metric

5. Grid Widget
• Support Genesys, Database and formula metrics of type array
• Customizable Grid settings (row style, borders, colors)
• Customizable Grid column formatting
• Customizable Grid value formatting
• Customizable metric selection (Genesys)
• Configurable value display: Value, Badge, Icon&Value, Value&Icon
• Configurable display name for every object selected
• Configurable display name for every metric selected
• Customizable thresholds incl. overriding values with text
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Grid value color or badges can be
applied based on custom thresholds
Use case: Display Badges with custom text to motivate agents in addition to
higher visibility through color changes applied based on custom thresholds

6. Heatmap Widget
• Heatmaps can be enabled on grid widgets
• Simply choose the light color and dark color that you’d
like to mix for your heatmap
• Slidy will do the magic behind the scenes and
automatically color the fields according to their values
• Heatmap can be combined with threshold
Value and cell formatting
• Customizable heatmaps by column
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Queue heatmap
Agent skills heatmap

7. Pie Chart Widget
• Customizable title text formatting
• Customizable sub-title text formatting
• Customizable footer text formatting
• Customizable chart type (circle, half bottom, half top,
half left, half right, quarter top left, quarter bottom left,
quarter bottom right, quarter top right )
• Customizable chart style (Flat, light border, fade to black)
• Metric selection (Genesys , Database, Web service)
• Single metric and multiple objects or multiple
metrics and single object
• Customizable legend formatting
• Customizable graph data formatting
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

8. Doughnut Chart widget
• Customizable title text formatting
• Customizable sub-title text formatting
• Customizable footer text formatting
• Customizable doughnut chart type (circle, half bottom,
half top, half left, half right, quarter top left, quarter
bottom left, quarter bottom right, quarter top right )
• Customizable chart style (Flat, light border, fade to black)
• Metric selection (Genesys , Database, Web service)
• Single metric and multiple objects or multiple metrics
and single object
• Customizable legend formatting
• Customizable graph data formatting
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

9. Bar Chart Widget
• Customizable title text formatting
• Customizable sub-title text formatting
• Customizable footer text formatting
• Customizable display name of displayed metrics
• Customizable bar chart type (Bar, Stacked Bar, Horizontal
Bar, Horizontal Stacked Bar)
• Customizable chart style (scale, scale line, gridlines, etc)
• Metric selection (Database array, Web service array)
• Customizable legend formatting
• Customizable graph data formatting
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

10. Line Chart Widget
• Customizable title text formatting
• Customizable sub-title text formatting
• Customizable footer text formatting
• Customizable display name of displayed metrics
• Customizable bar chart type (Bar, Stacked Bar, Horizontal
Bar, Horizontal Stacked Bar)
• Customizable chart style (scale, scale line, gridlines, etc)
• Metric selection (Database array, Web service array)
• Customizable legend formatting
• Customizable graph data formatting
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

11. Radial widget
• Customizable radial style and formatting
• Customizable title text formatting
• Metric selection (Genesys , Database, Web service)
• Threshold based email notification
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display RADIAL progress of any custom metric with specific max value

12. YouTube Video Widget
• Code: this is the video code and you can find it in its url
(i.e. https://www.youtube.com/watch?v=CODE )
• Dimensions: width and height of the video.
• Opacity: a value between 0 (not visible) and 1 (fully visible) for transparency
• Controls: show/hide the youtube player controls
• Show Info: show/hide title and authors
• Autoplay: if set to yes the video starts playing as soon as it enter into the scene
• Rotations: the video can be rotated along each 3d axe
• Shadow: it allows you to specify the shadow horizontal size (Shadow H), the vertical size
(Shadow V), the blur amount and the shadow color
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Video setttings

13. Video setttings
Vimeo Video Widget
• Code: this is the video code and you can find it in its url (i.e. http://vimeo.com/CODE)
• Dimensions: width and height of the video.
• Opacity: a value between 0 (not visible) and 1 (fully visible) for transparency
• Show Title: show/hide the video title
• Show ByLine: show/hide the video author
• Enable Badge: enables or disables the badge on the video
• Allow Fullscreen: enables or disables the full screen features
• Autoplay: if set to yes the video starts playing as soon as it enter into the scene
• Controls Color: the colors of some Vimeo player elements
• Rotations: the video can be rotated along each 3d axe
• Shadow: it allows you to specify the shadow horizontal size (Shadow H), the vertical size
(Shadow V), the blur amount and the shadow color
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

14. • Files: specify one or more video files (Mp4, WebM and Ogg). Load video files from media folder or
from an external url
• Poster Image: specify an image to be shown while the video is downloading, or until the user hits the
play button
• Controls: show/hide the youtube player controls
• Autoplay: if set to yes the video starts playing as soon as it enter into the scene
• Mute: enable/disable the audio
• Loop: if set to yes when the video finishes it's started again
• Play/Pause on Click: if set to yes you allow users to stop the video by clicking on it
• Dimensions: width and height of the video
• Opacity: a value between 0 (not visible) and 1 (fully visible) for transparency
• Shadow: it allows you to specify the shadow horizontal size (Shadow H), the vertical size (Shadow V),
the blur amount and the shadow color
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
HTML5 Video Widget
Video setttings

15. Timer Widget
• Customizable title text formatting
• Customizable Timer (inside & outside) circle width
• Customizable period text and colors
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Coutdown timer for all your contact center events

16. Text Widget
• Customizable text formatting
• Selection of KPI metric (Genesys, WebServices, Database, Formula)
• Display different text based on custom thresholds (up to 10 different thresholds)
of the selected metric value.
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display different TEXT message based on any metric value
When your metric value > threshold 1 display this text
When your metric value < threshold 2 display this text
Well done, keep up the good work!
Come on, we can do better!

17. Image Widget
• Customizable text formatting (up to 10 different images)
• Selection of KPI metric (Genesys, WebServices, Database)
• Display different image based on custom thresholds (up to 10 different
thresholds) of the selected metric value Customizable formatting of
widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display a different IMAGE based on any metric value
When your metric value > threshold 1 display this image
When your metric value < threshold 2 display this image

18. Icon Widget
• Customizable icon settings (icons are resizable)
• Customizable icon formatting
• Metric selection (Genesys , Database, Web service)
• Customizable thresholds
• Customizable widget animation
• Customizable interactivity settings
Use case: Display FontAwsome and Shock ICONS in your slides and wallboards

19. Flash Message Widget
Use case: Broadcast immediate and scheduled messages dynamically on wallboards without having to
edit these
• Customizable header text formatting
• Display individual flash messages or a any
number of scheduled messages on a calendar
• Customizable message scroll direction
• Loop message display
• Customizable scroll speed
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings

20. Clock Widget
• Different types of clock styles
• Customizable timezone offset selection
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display CLOCKs for any time-zone in your slides and wallboards

21. iFrame widget
• Customizable URL (http and https)
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display any Website content on your wallboard

22. Custom widget
• Customizable content (HTML, CSS, JavaScript)
• Customizable formatting of widget container
• Customizable widget animation
• Customizable interactivity settings
Use case: Display your custom content based on custom code
within a widget on any of your wallboard slides.
Get the maximum flexibility for designing your own widgets!
• In this example, the custom widget is used to display a
Timeline Widget
• You can use SLIDY APIs to retrieve data from the collector
and add it inside your custom content
Your custom HTML code
Your custom CSS code
Your custom JavaScript code

23. Slidy contains several APIs, each dedicated to performing certain tasks; responses are in JSON format.
• Request single value of a Genesys, Database or Web Service metric
• Request multiple values of a Genesys, Database or Web Service metric
• Retrieve a list of metrics based on the specified query
• Retrieve a list of typed Configuration Server objects based on the specified query
• Access to the data through the SLIDY APIs is subject to the user defined permissions and
privileges
Custom widget API
Use case: Display statistics in addition to static content within your custom widgets

25. Sample Wallboard 1

26. Sample Wallboard 2

27. THANK YOU
support@cc-expertise.com
Harness the power of Smart Visualization