2. The Ladder of Inference is a tool to
help you better understand how
your mind is subconsciously
thinking. It can help you to
understand how and why you think
as you do about an issue

3.  Observe data and experiences. This is
reality.
 Select data from what is observed
 Make assumptions based on the data
selected
 Draw conclusions based upon assumptions
 Adopt Beliefs
 Take action in Beliefs

4.  Observe Data: The drought in Hays Kansas leading to Big Creek
being dry.
 Select Data: Who is going to be impacted greater? The ranchers
and their animals, or the city?
 Assumptions: The Ranchers will not be able give water to their
animals, and it sounds like this is their main source for that water.
The City uses Big Creek for water to water other sources such as
golf courses, and sports complexes.
 Conclusions, Beliefs, and Action: The Ranchers see it as their
cattle isn’t getting watered. This is a main source of water to them
and the city is being unfair. They believe they should release water
into Big Creek. The city sees it as watering the public amenities,
serves the public.

5.  Better communication overall
 Challenges employees to read into others
thoughts or assumptions and how they came
up with their conclusion
 More respectful way to approach others on
their thought or beliefs to help better
understand them