2. The Ladder of Inference is a tool to
help you better understand how
your mind is subconsciously
thinking. It can help you to
understand how and why you think
as you do about an issue

3.  Observe data and experiences. This is
reality.
 Select data from what is observed
 Make assumptions based on the data
selected
 Draw conclusions based upon assumptions
 Adopt Beliefs
 Take action in Beliefs

4.  It makes people more aware of their
thoughts and why they may be thinking the
way they are
 Makes it easier to explain your thoughts to
others
 Makes you more aware of how others may
be thinking
 Opens up communication for others to be
able to express their feelings in a more
mindful way

5.  Better communication overall
 Challenges employees to read into others
thoughts or assumptions and how they came
up with their conclusion
 More respectful way to approach others on
their thought or beliefs to help better
understand them