SlideShare a Scribd company logo
1 of 60
[1]
A
SUMMER PROJECT ON
SAFETY POLICY
JUSCO
SUBMITTED TO THE
UTKAL UNIVERSITY
IN PARTIAL FULFILLMENT OF
BACHELOR IN BUSINESS ADMINISTRATION
Submitted By
ASHISH KUMAR
Session: - 2013-2016
Under the guidance of
External Guide Internal Guide
MR. SANTOSH PANDEY DR. NARGIS BEGUM
Asst. Safety Manager Asst. Professor, HR
Trident Academy of Creative Technology
[2]
EXTERNAL
CERTIFICATE
[3]
Guide Name :
Designation :
This is to certify that the projectreportentitled Safety Policy has been prepared by Mr.
Soumak Banerjee under my supervision and guidance, for the fulfilment of Bachelor in Business
Administration. His field work is satisfactory.
Signature and Seal of HOD Signature of Guide
Signature of Principal
DR. NARGIS BEGUM
Asst. Professor, HR
INTERNAL Certificate
[4]
this is to certify that the project work entitled “Safety Policy” submitted on partial fulfilment
for degree of BBA is record of studies and bonafied project work carried out by Soumak
Banerjee, student of academic year 2013-2016 of trident academy of creative technology,
Bhubaneswar.
Internal examiner:
External examiner:
EXAMINER CERTIFICATE
[5]
It is really a great pleasure to have this opportunity to describe the feeling of
gratitude imprisoned in the core of my heart.
I convey my sincere gratitude to Mr. SANTOSH PANDEY, Asst. Safety
Manager for giving me the opportunity to prepare my project work in
J US C O . I express my sincere thanks to all the staff members of
the JUSCO.
I am thankful to DR. NARGIS BEGUM, Asst. Professor, HR for her
guidance during my project work and sparing her valuable time for the same.
I am also thankful to my family for their kind co-operationwhich made my
take easy.
NAME: SOUMAK BANERJEE
ROLL NO. : 56324UT13088
Session: 2013-2016
ACKNOWLEDGEMENT
[6]
I do hereby declare that this project work entitled “SAFETY POLICY”
Submitted by me for the partial fulfilment of the requirement of the reward of
bachelor in business administration (BBA) is a part of my own research work.
The report embodies finding the based on my study and observation and has not
been submitted earlier for the award of any degree or diploma to any institution
or university.
SOUMAK BANERJEE
DECLARATION
[7]
Safety management systems (SMS) refer to organisations having a systematic approach to
managing safety, including organisational structures, accountabilities, policies and
procedures. They generally include several common elements such as explicit management
commitment to safety, appointment of key safety personnel, hazard identification and risk
mitigation, safety investigations and audit, and safety performance monitoring.
The objective of this research investigation was to examine the published research literature
into the efficacy of safety management systems, safety programs and related management
processes that is applicable to high-reliability transport operations. The examination also
aimed to identify which characteristics of these systems, and/or other organisational
characteristics or external influences, are most related to the quality of an organisation’s
safety management. The outcome of this review may help organisations and regulators
prioritise their efforts on those areas most likely to improve safety performance, and provide
guidance for reviewing, auditing or investigating an organisation’s safety management
processes.
Seventeen studies analysed objective metrics such as safety performance, employee
behaviours, and accidents. Several of these found that organisations with a certified SMS had
significantly lower accident rates. However, across these studies, there was a lack of
agreement about which components of a safety management system individually contributed
the most to safety performance.
Incorporating safety management systems into normal business operations does appear to
reduce accidents and improve safety in high-risk industries. At present, there have only been
a small number of quality empirical evaluations of SMSs and it is unclear as to whether any
individual elements of a SMS have a stronger influence on safety over other elements,
although management commitment and appropriate safety communications do affect attitudes
to safety. Transport organisations that provide an appropriate investment and commitment to
a safety management system should receive a positive return on safety.
Executive SummAry
[8]
Table of content
[9]
Chapter – 1
INTRODUCTION
[10]
A safety management system (SMS) can be defined simply as a planned, documented and
verifiable method of managing hazards and associated risks (Bottomley, 1999). Further, as
the International Civil Aviation Organization (ICAO) defines in a little more detail, a safety
management system involves a systematic approach to managing safety, including the
necessary organisational structures, accountabilities, policies and procedures (ICAO, 2009).
While there are many subtly different opinions on the essential components of an SMS,
across all regulatory domains, the basic common attributes of an SMS include:
1. Identification of safety hazards
INTRODUCTION
[11]
2. Remedial action to maintain safety performance
3. Continuous monitoring and regular assessment of safety performance
4. Continuous improvement of the overall performance of the SMS (ICAO, 2009).
These definitions imply some form of rigor in the actual development and specification of
SMS, and further imply that such an approach to safety management is built upon a strong
foundation of scientific evidence. This report seeks to review the science that underpins the
regulatory structures imposed on organisations involved in air, marine and rail modes of
transport. In particular, this review has been undertaken to identify the evidence that exists to
support the effectiveness of components of safety management systems.
Personal protective equipment can be categorized by the area of the body protected, by the types of
hazard, and by the type of garment or accessory. A single item, for example boots, may provide
multiple forms of protection: a steel toe cap and steel insoles for protection of the feet from
crushing or puncture injuries, impervious rubber and lining for protection from water and chemicals,
high reflectivity and heat resistance for protection from radiant heat, and high electrical resistivity
for protection from electric shock. The protective attributes of each piece of equipment must be
comparedwiththe hazardsexpectedtobe foundinthe workplace.
There was certain limitation faced while doing this project work. In fact,
it was a part of the whole training process in spite these limitation,
Limitation
[12]
JUSCO was highly rewarding experience. The limitations of the project
study are:-
 In the Survey of employees of different departments of JUSCO. For example
 Water management, HR/IR, BD&CS, PSD, ICS, WSD, LEGAL, EDUCATION,
B&CR, SECURITY, MD OFFICE, PEC etc. it was found that the response to
Questionnaire is incomplete.
 The questionnaire is closed ended type in which employee cannot give their opinion
or suggestion.
 All respondent are not able to register their answer because many of them were on
leave.
 The respondents were not familiar with many questions & they leaved, those
questions, so the analysis may not be correct.
 Some of the respondents were unwilling to give their response as they had already
become fed up with the large number of questionnaire they get from different trainees.
[13]
Chapter – 2
Company profile
INTRODUCTION OF JUSCO
[14]
Jamshedpur utilities and service company (JUSCO) is India’s only comprehensive urban
infrastructure service provider carved out of Tata Steel from its town services division in the
company’s mandate was to convert an obligatory service into a customer focused a corporate
entity.
Jusco core competency is “creation and subsequent operation and maintenance of urban
infrastructure and services”.
Vision: Best-Value
Today, the company’s vision of providing best value infrastructure and utility services lies in
an area that has traditionally been in the purview of the third tier of the government, i.e.,
urban local bodies (ULBs). The business in the municipal sector has been executed by ULBs,
where the same body regulates, executes and judges its own performance, with minimum
levels of accountability. The challenge to enabling better quality standards lies in separating
these roles and making them accountable.
Quality of life
Jusco’s spam of operations goes far beyond water; it provides comprehensive and sustainable
solutions for other urban infrastructure needs as well, namely power distribution, municipal
solid waste management, and engineering and construction. In fact, it is one of the few
utilities in India that has been given a license to set up power distribution infrastructure in
parallel with the state electricity board in the Seraikela-Kharsawan district of Jharkhand.
Jusco boasts the highest level of power availability at the lowest tariff rate.
Jusco’s green focus has led to intelligent illumination and energy-saving devices for
streetlights. It has planted over 100,000 tress making Jamshedpur one of the greenest cities in
India. It’s clear that Jusco is taking every word of its promise of ‘Quality services for life’
very seriously.
[15]
MISSION
To improve the quality of life of the communities we serve globally through long-term
stakeholder value creation based on Leadership with Trust.
Build a process and knowledge driven enterprises where a team of happy and empowered
employees creates best value through:
 Care for customer.
 Culture of excellence and improvement.
 Commitment to safety and environment.
 Concern for community.
Vision:
We shall be provider of best value infrastructure and quality. By 2025, 25% of the
world’s population will experience the Tata commitment to improving the quality of
life of customers and communities. As a result, Tata will be amongst the 25 most
admired corporate and employer brands globally, with a market capitalization
comparable to the 25 most valuable companies in the world.
Value and purpose
[16]
Purpose
At the Tata group we are committed to improving the quality of life of the communities we
serve. We do this by striving for leadership and global competitiveness in the business sectors
in which we operate.
Our practice of returning to society what we earn evokes trust among consumers, employees,
shareholders and the community. We are committed to protecting this heritage of leadership
with trust through the manner in which we conduct our business.
Core values
Tata has always been values-driven. These values continue to direct the growth and business
of Tata companies. The five core Tata values underpinning the way we do business are:
• Integrity: We must conduct our business fairly, with honesty and transparency.
Everything we do must stand the test of public scrutiny.
• Understanding: We must be caring, show respect, compassion and humanity for our
colleagues and customers around the world, and always work for the benefit of the
communities we serve.
• Excellence: We must constantly strive to achieve the highest possible standards in our
day-to-day work and in the quality of the goods and services we provide.
• Unity: We must work cohesively with our colleagues across the group and with our
customers and partners around the world, building strong relationships based on
tolerance, understanding and mutual cooperation.
Responsibility:
We must continue to be responsible, sensitive to the countries, communities and
environments in which we work, always ensuring that what comes from the people goes back
to the people many times over.
[17]
SAFETY SURVEY HIGHLIGHT
 Sample Safety survey was conducted to know the safety awareness status among all
types of employs (Vendor, vendor employees & JUSCO employees) working in
JUSCO.
 This survey was conducted during the period of 07th JULY to 22nd AUG.-2015 by
third party.
 Seventeen different questions were asked to the employees to know the safety culture
of the organization during survey.
 One to one contact was made during survey with 364 employees out of six thousand
employees (Approx.) working at Jamshedpur.
 JUSCO’s Safety culture was assessed to be 7.8 when measured in a scale of 10 (based
on 364 employees contacted).
[18]
Chapter -3
Theoretical framework
[19]
TATA SAFETY AND HEALTH POLICY
The Tata Group is committed to providing a safe and healthy working environment
and achieving an injury and illness free work place. Economic considerations will not
have priority over implementation of safety and health protection measures. While
safety is everyone’s prime responsibility, senior leaders are expected to demonstrate
visible commitment through their behaviour. To meet our commitment, we will;
Recognise safety and health as an integral part of our operations; consider Safety and Health
in every decision we make and in every activity we perform.
Comply and endeavour to exceed applicable regulatory safety and health requirements and
set the highest standards.
Impart appropriate training and develop skills by engaging employees to help them work
safely.
Assess risks and provide controls for safety and health hazards in our operations and
activities and use audits to check compliance.
Promptly report incidents, investigate for root causes and ensure lessons learnt are shared and
deployed across the Group companies.
PPE is equipment that will protect the user against health and safety risks at work.
Types of PPE
Personal protective equipment can be categorized by the area of the body protected, by the
types of hazard, and by the type of garment or accessory. A single item, for example boots,
may provide multiple forms of protection: a steel toe cap and steel insoles for protection of
the feet from crushing or puncture injuries, impervious rubber and lining for protection from
water and chemicals, high reflectivity and heat resistance for protection from radiant heat,
and high electrical resistivity for protection from electric shock. The protective attributes of
each piece of equipment must be compared with the hazards expected to be found in the
workplace.
[20]
Respirators
Respirators serve to protect the user from breathing in contaminants in the air, thus
preserving the health of one's respiratory tract. There are two main types of respirators. One
type of respirator functions by filtering out chemicals and gases or airborne particles from the
air breathed by the user. Gas mask and particulate respirators are examples of this type of
respirator. A second type of respirator protects users by
providing clean, respirable air from another source. This
type includes airline respirators and self-contained
breathing apparatus (SCBA). In work environments,
respirators are relied upon when adequate ventilation is
not available or other engineering control systems are not
feasible or inadequate.
HEARING PROTECTION
• Industrial noise is often overlooked as an occupational hazard, as it is not visible to
the eye.
• Overall, about 22 million workers in the United States are exposed to potentially
damaging noise levels each year. Occupational hearing loss accounted for 14% of all
occupational illnesses in 2007, with about 23,000 cases significant enough to cause
permanent hearing impairment. About 82% of occupational hearing loss cases
occurred to workers in the manufacturing sector.
• The Occupational Safety and Health Administration establishes occupational noise
exposure standards.
• NIOSH recommends that worker exposures
to noise be reduced to a level equivalent to 85
dabs for eight hours to reduce
occupational noise-induced hearing loss.
• PPE for hearing protection consists
of earplugs and earmuffs. Workers who are
regularly exposed to noise levels above the
NIOSH recommendation should be furnished hearing protection by the employers, as
they are a low-cost intervention.
[21]
EYE PROTECTION
• Eye injuries can happen through a variety of means. Most eye injuries occur when
solid particles such as metal slivers, wood chips, sand or cement chips get into the
eye. Smaller particles in smokes and larger particles, such as broken glass also
account for particulate matter causing eye injuries. Blunt force trauma can occur to
the eye when excessive force comes into contact with the eye. Chemical burns,
biological agents, and thermal agents, from sources such as welding torches and UV
light also contribute to occupational
eye injury.
• While the recommended usage of eye
protection varies by occupation, the provision of safety furnished by said piece of
equipment can be generalized. Safety glasses provide minimum protection from
external debris, and are recommended to provide side protection via a wrap-around
design or via side shields. Goggles provide better protection than safety glasses, and
are effective in preventing eye injury from chemical splashes, impact, dusty
environments and welding. It is recommended that goggles with high air flow be
used, in order to prevent fogging. Face shields are a useful form of additional
protection to be worn over the standard eyewear, and provide protection from impact,
chemical, and blood-borne hazards. Full-face piece respirators are considered the best
form of eye protection when respiratory protection is needed as well, but may be less
effective against potential impact hazards to the eye. Eye protection used for welding
operations is shaded to different degrees, depending on the specific operation.
[22]
SKIN PROTECTION
• Occupational skin diseases such as contact dermatitis, skin cancers, and other skin
injuries and infections are the second most common type of occupational disease and
can be very costly. Skin hazards, which lead to occupational skin disease, can be
classified into four groups. Chemical agents can come into contact with the skin
through direct contact with contaminated surfaces, deposition of aerosols, immersion
or splashes. Physical agents such as
extreme temperatures and ultraviolet or
solar radiation can be damaging to the skin
over prolonged exposure.[Mechanical
trauma occurs in the form of friction,
pressure, abrasions, lacerations and
contusions.[ Biological agents such as
parasites, microorganisms, plants and
animals can have varied effects when
exposed to the skin.
• Any form of PPE that acts as a barrier
between the skin and the agent of exposure
can be considered skin protection. Because
a lot of work is done with the
hands, gloves are an essential item in
providing skin protection. Some examples
of gloves commonly used as PPE
include rubber gloves, cut-resistant
gloves, chainsaw gloves and heat-resistant
gloves. For sports and other recreational
activities, many different gloves are used
for protection, generally against
mechanical trauma.
• Other than gloves, any other article of
clothing or protection worn for a purpose
serve to protect the skin. Lab coats for
example, are worn to protect against potential splashes of chemicals. Face
shields serve to protect one's face from potential impact hazards, chemical splashes or
possible infectious fluid.
[23]
LINE MANAGEMENT
Line management is a business term to describe the administration of activities that
contribute directly to the output of products or services. In a corporate hierarchy, a line
manager holds authority in a vertical (chain of command), and/or over a particular product
line. He or she is charged with meeting corporate objectives in a specific functional area
or line of business .
The line management function will often cross into other functions vital to the success of a
business such as human resources, finance, and risk management. Indeed, at corporations,
responsibility for risk management is vested with line management. Human resources
obligations are also increasingly being assigned or "devolved" to line managers.
Line management is also responsible for adopting (with the support of senior management)
any type of organizational culture change.
Line managers are responsible for key functions in an organization such as employee
empowerment, training and development, motivation, organizational development, team
building, mentoring, etc. Line managers help people accomplish organizational goals and
objective.
Safe Work Procedure
A safe work procedure, which may also be referred to as a job safety analysis or safe work
method statement, is a simple approach of looking at the task/activity to consider the safest
way to complete it. It is a way to identify the hazards involved and putting into place ways to
prevent an injury occurring.
Safe work procedures provide information to assist staff and students to perform tasks safely.
These procedures also assist in the training and orientation of new staff and students in the
hazards of the tasks to
[24]
be performed, as well as providing them with the preferred way to safely perform the
task/activity. Safe work procedures may also be used in assessing the level of understanding
with regards to on-the-job training.
ACCIDENTS
• A work accident, workplace accident, occupational accident, or accident at work is a
“discrete occurrence in the course of work” leading to physical or mental occupational
injury. According to the International Labour Organization (ILO), more than 337
million accidents happens on the job each year, resulting together with occupational
diseases, in more than 2.3 million deaths annually..
• The phrase “in the course of work” can include work –related accidents happening off
the company’s premises, and can include accidents caused by the parties, according to
Euro stat.
The definition of work accidents includes accidents occurring “while engaged in an economic
activity, or at work, or carrying on the business of the employer” according to the ILO.
Occupational injury
• An occupational injury is bodily damage resulting from working. The most usual
organs involved are the spine, hands, the head,
lungs, eyes, skeleton and skin.
• Common causes of industrial injury are poor
ergonomics, manual handling of heavy loads,
misuse or failure of equipment, exposure to
general hazards, inadequate safety training and
clothing, jewellery or long hair that becomes
tangled in machinery.
• General hazards in a work environment include
electricity, explosive materials, fire, flammable
gases, heat, height, high pressure gases and
liquids, powerful or sharp moving machinery,
[25]
oxygen free gases or spaces, poisonous gases, radiation, toxic materials, work on, near
or under weak or heavy structures.
Difference between Incident and
Accidents
• Incidents that fall within the definition of occupational accidents include cases of
acute poisoning, attacks by humans and animals, insects etc., slips and falls on
pavements or staircases, traffic collisions, and accidents on board means of
transportation in the course of work.
• Accidents arise from unsafe behaviour and/or unsafe conditions. An important factor
is the safety climate or safety culture of an organisation. Safety culture concerns how
workplace safety is managed, consisting of the shared attitudes, beliefs, perceptions,
and values among employees.
[26]
CHAPTER – 4
Research methodology
[27]
RESEARCH METHODOLOGY
Research simply means a search for facts –answers to question and solution to problem. It is
a purposive investigation it is an organized inquiry, it seeks to find explanation of
unexplained phenomenon to clarify the doubtful facts to correct the misconceived facts &
take a corrective action.
Research is the process of systematic and depth study of any particular topic, subject or area
of investigation backed by data collection, compilation, presentation of relevant data and
details. It is a careful researcher enquiry into any subject which is valuable and would be
useful for further details or any utilization.
A research design is a framework of blueprint for conducting a research project, it deals the
procedures necessary for obtaining the information needed to solve research problem.
In management research is used for gaining information and knowledge on specific topic
phenomenon.
[28]
The study of management of business ethics is an attempt to capture employees’
views on implementation of safety activity.
 To make a depth and purposive investigation of ethical decision at work
place and employees aware of business ethics.
 Identifying the opportunity for improvement based on the finding of this
exercise.
 Implementation of ethical codeof conductTCOC (Tata codeof conduct)
practiced by all employees in the JUSCO, which create a healthy working
environment in organization.
 Management of social corporateresponsibility within the organization.
Objective
[29]
The primary role of the safety management is to promote programs that support
operational excellence, prevent accidents and incidents.
The Safety Management system is a proactive, predictive and data driven in
nature. Safety management system raises safety awareness throughout the
organisation.
 Evaluate the safety culture of the employees with reference to
occupational health and safety issues.
 Assess employee involvement level in the existing safety program.
 Assess the employee perception regarding the existing safety
management.
Scope
[30]
Research process steps:-
 Problem selection
 Develop the research plan
 Collect the information
 Analysis of information
 Interpret.
On the basis of fundamental objective, research is descriptive research.
It is a fact finding investigation with adequate interpretation. It aims to identified the various
characteristics of a problem under study & also aims at classification of the range of elements
of subject matter of study it highlight importance methodological aspect data collection and
interpretation.
Descriptive research is designed to describe something. In this research the data is collected
for definite purpose.
[31]
STEP ONE:-
PROBLEM SELECTION
The selection of the problem is the first step in research. The term problem means- a question
or issue to be examined. The nature of the particular problems is to Safety and Health
management in JUSCO.
STEP TWO:-
DEVELOP THE RESEARCH PLAN.
The step involves data source, research instrument, and sampling plan. Before safety survey
we planned to distribute the TCoC booklet & taken a form as a commitment that they read
that book. The TCoCis intent to serve as a guide to each employee on the values, ethics,
safety and health policies expected of him or her in personal and professional conduct. The
data source is the different workforce of JUSCO i.e (officer, supervisor, worker ). The
research instrument is questionnaire; we prepared a questionnaire with the help of safety
counselors. They helped us in preparation of questionnaire.
STEP THREE:-
COLLECTION OF INFORMATION
A problem well put is half solved the primary task of research is collection of relevant data
and analysis of data for finding answers to questions, but this phase is most time taking ,
expensive and most prone to error. The information collected from different department of
the employee from questionnaire.
TOOL FOR COLLECTION OF INFORMATION:-
Primary data:- Questionnaire
The target population for the survey is entire workforce , this research was conducted in
JAMSHEDPUR .
For this project target respondent were:-
[32]
 Employee (officer, supervisor, worker) of different department of JAMSHEDPUR.
SAMPLE SIZE:-
A total of 500 respondent were surveyed in different department of JUSCO in
JAMSHEDPUR.
STEP FOUR:-
ANALYSIS OF THE INFORMATION
The next step is analyzing the findings from the collected data. After data collection we
tabulated the data in different department as well as workforce wise & calculated the average
in grid EXCEL.
TECHNIQUES OF APPLIED :- TABLES & PIE CHART.
STEP FIVE:-
METHOD OF SAMPLING DESIGN:- SURVEY
It is a survey, a fact finding study. It is a method of research involving collection of data
directly from a population thereof at particular time. Its purpose is to provide information,
explain phenomenon, to make comparison and concerned with cause and effect relationship.
[33]
CHAPTER -5
Data analysis
[34]
1. All injuries and incidents can be prevented.
[35]
[36]
[37]
[38]
[39]
[40]
[41]
[42]
[43]
[44]
[45]
[46]
[47]
[48]
[49]
[50]
[51]
[52]
[53]
[54]
CHAPTER- 6
Finding and conclusion
[55]
CONCLUSION
Jusco has well structured safety management system, follows
the TCOC (TATA CODE OF CONDUCT) as code of
conduct. The code is intended to serve as a guide to each
employee on the values of safety and business principal in
their personal and professional conduct.
The code of conduct framework guide ethical behavior
thought out the organization.
A senior executive is designated as safety counselor who is
supported by ethics coordinators of all departments and
locations for improving awareness of TCOC and
implementations of its guidelines.
For reinforcement of TCOC. August is observed as safety
month in JUSCO. Employees committed to comply with
company’s values & TATA code of conduct.
From survey we came in to the conclusion the least value
pillar is communication & training so the area of
improvement is this grid.
The purpose of the MBE survey is to capture employees view
in respect to their safety knowledge and safety decision at
workplace. To make JUSCO unethical workplace.
[56]
 Safety counselor and coordinators should take active role and make
employee participation in different safety programmer.
 Senior leader should make employee involvement in different
programmer like, regional safety programs, safety drill, safety workshop
etc.
 To make employee awareness and responsibility for safety decision at
work place.
 All employees should encourage reporting instance of hazards
Make suggestion boxes. Where employees can highlight the hazards at site or
workplace.
SUGGESTIONS
[57]
WEBSITES REFERED-
 www.juscoltd.com
 www.tatasteel.com
 http://en.wikipedia.org/wiki/Business
 http://business-safety.com/
 http://www.wisegeek.com/what-is-business-org.safety.htm
 Http://trade.gov/goodgovernance/adobe/bem_manual.pdf
BIBLIOGRAPHY
[58]
JUSCO SAFETY SURVEY 2015
The management of safety studies at JUSCO is an attempt to capture your views
on implementation of safety activity. Opportunity for improvement will be
identified based on the finding exercise. We sincerely urge you to provide
honest feedback on all questions on “yes” or “no”. We look forward to your
supportand co-operation in making these studies a success.
Kindly, tick against “yes” or “no”.
JUSCO SAFETY SURVEY 2015
QUESTIONNAIRE
Q.NO. YES NO
1 Do you believe that all injuries and incidents can be
prevented ?
2 Do you think safety is line managemant
responsibility?
3 Do you think safety is important?
4 Are you aware of the hazards in the work place and
the controls to be taken?
5 Do your seniors including senior managers feel
safety is important?
6 Have you been trained on safety during the last
twelve months?
7 Is SWP available for all activities? If yes,are you
trained on SWP?
Appendix
[59]
8 Do the seniors including the senior managers visit the
site or shop floor more often?
9 Do you see your supervisors or foreman discuss
about safety issues on shop floor or at site?
10 Do you think people are still violating PPE
compliance and take shortcuts?
11 Have you or your colleagues been rewarded or
recognized for demonstrating outstanding safety
performance?
12 Have you been scolded or reprimanded by your
seniors or managers for delaying or stopping a job on
account of safety?
13 If you feel a query ,do your seniors including
managers come back to you with an explanation?
14 Do you feel your seniors including managers are
more concerned for job or project execution than for
safety?
15 Do you see actions being taken on deviations
highlighted by you or your colleague?
16 Are you being pressurized by your seniors or
managers to do a job even at the cost of safety?
17 Have you been involved in any safety improvement
activities like meetings,incident investigation etc?
18 On a scale of 10,give your assessment of JUSCO's
safety culture at the moment.
[60]
Thanks!!!

More Related Content

What's hot

CONSERVAÇÃO E REABILITAÇÃO
CONSERVAÇÃO E REABILITAÇÃOCONSERVAÇÃO E REABILITAÇÃO
CONSERVAÇÃO E REABILITAÇÃO
engenhariacivil91
 
A review on jute geotextile – part 1
A review on jute geotextile – part 1A review on jute geotextile – part 1
A review on jute geotextile – part 1
eSAT Journals
 
Ensayo de resistencia a la compresión
Ensayo de resistencia a la compresiónEnsayo de resistencia a la compresión
Ensayo de resistencia a la compresión
LuisCI2801
 

What's hot (18)

CONSERVAÇÃO E REABILITAÇÃO
CONSERVAÇÃO E REABILITAÇÃOCONSERVAÇÃO E REABILITAÇÃO
CONSERVAÇÃO E REABILITAÇÃO
 
RIGIS PAVEMENT Gupita Diah Kusuma
RIGIS PAVEMENT Gupita Diah KusumaRIGIS PAVEMENT Gupita Diah Kusuma
RIGIS PAVEMENT Gupita Diah Kusuma
 
Mix design by Indian standard method for M20
Mix design by Indian standard method for M20Mix design by Indian standard method for M20
Mix design by Indian standard method for M20
 
Gravedad específica
Gravedad específicaGravedad específica
Gravedad específica
 
water hardness
water hardnesswater hardness
water hardness
 
PROCEDIMIENTO EN LABORATORIO DE LA REALIZACIÓN DEL CONTENIDO DE HUMEDAD, GRAV...
PROCEDIMIENTO EN LABORATORIO DE LA REALIZACIÓN DEL CONTENIDO DE HUMEDAD, GRAV...PROCEDIMIENTO EN LABORATORIO DE LA REALIZACIÓN DEL CONTENIDO DE HUMEDAD, GRAV...
PROCEDIMIENTO EN LABORATORIO DE LA REALIZACIÓN DEL CONTENIDO DE HUMEDAD, GRAV...
 
Removal of colour and turbidity (coagulation, flocculation filtration)
Removal of colour and turbidity (coagulation, flocculation  filtration)Removal of colour and turbidity (coagulation, flocculation  filtration)
Removal of colour and turbidity (coagulation, flocculation filtration)
 
Manual del safe
Manual del safeManual del safe
Manual del safe
 
A review on jute geotextile – part 1
A review on jute geotextile – part 1A review on jute geotextile – part 1
A review on jute geotextile – part 1
 
Concrete Mix Design 10262-2019.pptx
Concrete Mix Design 10262-2019.pptxConcrete Mix Design 10262-2019.pptx
Concrete Mix Design 10262-2019.pptx
 
Compactacion
CompactacionCompactacion
Compactacion
 
Basics of Geopolymer concrete
Basics of Geopolymer concreteBasics of Geopolymer concrete
Basics of Geopolymer concrete
 
Objetivo del ensayo
Objetivo del ensayoObjetivo del ensayo
Objetivo del ensayo
 
Postensados
PostensadosPostensados
Postensados
 
21376 sni 15-2049-2004-semen-portland
21376 sni 15-2049-2004-semen-portland21376 sni 15-2049-2004-semen-portland
21376 sni 15-2049-2004-semen-portland
 
Ensayo de resistencia a la compresión
Ensayo de resistencia a la compresiónEnsayo de resistencia a la compresión
Ensayo de resistencia a la compresión
 
Pondasi cerucuk
Pondasi cerucukPondasi cerucuk
Pondasi cerucuk
 
Nº5 limites de contraccion
Nº5 limites de contraccionNº5 limites de contraccion
Nº5 limites de contraccion
 

Similar to SAFETY POLICY JUSCO

STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRYSTUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
IAEME Publication
 
Kinetic Safety Orientation Bus. Case
Kinetic Safety Orientation Bus. CaseKinetic Safety Orientation Bus. Case
Kinetic Safety Orientation Bus. Case
Rhett Ingram MS, PMP
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
ijwscjournal
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
ijwscjournal
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICESMODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
ijwscjournal
 

Similar to SAFETY POLICY JUSCO (20)

The Impact of Skilled and Unskilled Labour in Construction Industry in India
The Impact of Skilled and Unskilled Labour in Construction Industry in IndiaThe Impact of Skilled and Unskilled Labour in Construction Industry in India
The Impact of Skilled and Unskilled Labour in Construction Industry in India
 
Agile adoption challenges in insurance: a systematic literature and expert re...
Agile adoption challenges in insurance: a systematic literature and expert re...Agile adoption challenges in insurance: a systematic literature and expert re...
Agile adoption challenges in insurance: a systematic literature and expert re...
 
THEORETICAL FRAMEWORK FOR SAFETY CULTURE AND SAFETY PERFORMANCE IN MANUFACTUR...
THEORETICAL FRAMEWORK FOR SAFETY CULTURE AND SAFETY PERFORMANCE IN MANUFACTUR...THEORETICAL FRAMEWORK FOR SAFETY CULTURE AND SAFETY PERFORMANCE IN MANUFACTUR...
THEORETICAL FRAMEWORK FOR SAFETY CULTURE AND SAFETY PERFORMANCE IN MANUFACTUR...
 
IRJET- The Health and Safety Management Performance of Construction Smes i...
IRJET- 	  The Health and Safety Management Performance of Construction Smes i...IRJET- 	  The Health and Safety Management Performance of Construction Smes i...
IRJET- The Health and Safety Management Performance of Construction Smes i...
 
Behaviour Based Safety Approach in Shipyard
Behaviour Based Safety Approach in ShipyardBehaviour Based Safety Approach in Shipyard
Behaviour Based Safety Approach in Shipyard
 
STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRYSTUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
STUDY ON ENHANCEMENT OF HUMAN SAFETY PROTECTION FACTORS IN CONSTRUCTION INDUSTRY
 
MANAGING SECURITY AND COMPLIANCE RISKS OF OUTSOURCED IT PROJECTS
MANAGING SECURITY AND COMPLIANCE RISKS OF OUTSOURCED IT PROJECTSMANAGING SECURITY AND COMPLIANCE RISKS OF OUTSOURCED IT PROJECTS
MANAGING SECURITY AND COMPLIANCE RISKS OF OUTSOURCED IT PROJECTS
 
Kinetic Safety Orientation Bus. Case
Kinetic Safety Orientation Bus. CaseKinetic Safety Orientation Bus. Case
Kinetic Safety Orientation Bus. Case
 
[IJET V2I4P6] Authors:Miss Smita A. Bhole
[IJET V2I4P6] Authors:Miss Smita A. Bhole[IJET V2I4P6] Authors:Miss Smita A. Bhole
[IJET V2I4P6] Authors:Miss Smita A. Bhole
 
Construction health and safety model towards adoption | IJB 2022
Construction health and safety model towards adoption | IJB 2022Construction health and safety model towards adoption | IJB 2022
Construction health and safety model towards adoption | IJB 2022
 
Evaluation of health and safety performance in brunei construction industry
Evaluation of health and safety performance in brunei construction industryEvaluation of health and safety performance in brunei construction industry
Evaluation of health and safety performance in brunei construction industry
 
Health and Safety Framework Using Analytic Hierarchy Process For Construction...
Health and Safety Framework Using Analytic Hierarchy Process For Construction...Health and Safety Framework Using Analytic Hierarchy Process For Construction...
Health and Safety Framework Using Analytic Hierarchy Process For Construction...
 
Abhirnaraj ppt
Abhirnaraj pptAbhirnaraj ppt
Abhirnaraj ppt
 
Amelioration of safety management in infrastructure projects
Amelioration of safety management in infrastructure projectsAmelioration of safety management in infrastructure projects
Amelioration of safety management in infrastructure projects
 
DEVELOPMENT OF RACI MATRIX FOR COMPLETE MACHINE LIFECYCLE
DEVELOPMENT OF RACI MATRIX FOR COMPLETE MACHINE LIFECYCLEDEVELOPMENT OF RACI MATRIX FOR COMPLETE MACHINE LIFECYCLE
DEVELOPMENT OF RACI MATRIX FOR COMPLETE MACHINE LIFECYCLE
 
Study on Validation of Wholesaler Selection of Personal Protective Equipment ...
Study on Validation of Wholesaler Selection of Personal Protective Equipment ...Study on Validation of Wholesaler Selection of Personal Protective Equipment ...
Study on Validation of Wholesaler Selection of Personal Protective Equipment ...
 
IRJET- Behaviour based Safety
IRJET- Behaviour based SafetyIRJET- Behaviour based Safety
IRJET- Behaviour based Safety
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
 
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICESMODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
MODEL-DRIVEN SECURITY ASSESSMENT AND VERIFICATION FOR BUSINESS SERVICES
 

Recently uploaded

Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
Khaled Al Awadi
 
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
prakheeshc
 
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
yulianti213969
 
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
ogawka
 
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di BandungObat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
Obat Aborsi Jakarta Wa 085176963835 Apotek Jual Obat Cytotec Di Jakarta
 
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di DepokObat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
Obat Aborsi Jakarta Wa 085176963835 Apotek Jual Obat Cytotec Di Jakarta
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 

Recently uploaded (20)

Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
Pay after result spell caster (,$+27834335081)@ bring back lost lover same da...
 
The Vietnam Believer Newsletter_May 13th, 2024_ENVol. 007.pdf
The Vietnam Believer Newsletter_May 13th, 2024_ENVol. 007.pdfThe Vietnam Believer Newsletter_May 13th, 2024_ENVol. 007.pdf
The Vietnam Believer Newsletter_May 13th, 2024_ENVol. 007.pdf
 
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
 
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
 
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
obat aborsi jakarta wa 081336238223 jual obat aborsi cytotec asli di jakarta9...
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO Services
 
Sex service available my WhatsApp number 7374088497
Sex service available my WhatsApp number 7374088497Sex service available my WhatsApp number 7374088497
Sex service available my WhatsApp number 7374088497
 
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
如何办理(SUT毕业证书)斯威本科技大学毕业证成绩单本科硕士学位证留信学历认证
 
Beyond Numbers A Holistic Approach to Forensic Accounting
Beyond Numbers A Holistic Approach to Forensic AccountingBeyond Numbers A Holistic Approach to Forensic Accounting
Beyond Numbers A Holistic Approach to Forensic Accounting
 
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di BandungObat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
Obat Aborsi Bandung 0851\7696\3835 Jual Obat Cytotec Di Bandung
 
Mastering The Art Of 'Closing The Sale'.
Mastering The Art Of 'Closing The Sale'.Mastering The Art Of 'Closing The Sale'.
Mastering The Art Of 'Closing The Sale'.
 
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di DepokObat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
Obat Aborsi Depok 0851\7696\3835 Jual Obat Cytotec Di Depok
 
10 Easiest Ways To Buy Verified TransferWise Accounts
10 Easiest Ways To Buy Verified TransferWise Accounts10 Easiest Ways To Buy Verified TransferWise Accounts
10 Easiest Ways To Buy Verified TransferWise Accounts
 
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjtSCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
SCI9-Q4-MOD9.pdfetiwtitw3i3uu45w5wtitwjt
 
Navigating Tax Season with Confidence Streamlines CPA Firms
Navigating Tax Season with Confidence Streamlines CPA FirmsNavigating Tax Season with Confidence Streamlines CPA Firms
Navigating Tax Season with Confidence Streamlines CPA Firms
 
wagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORIwagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORI
 
Presentation on cross cultural negotiations.
Presentation on cross cultural negotiations.Presentation on cross cultural negotiations.
Presentation on cross cultural negotiations.
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptxGoal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
Goal Presentation_NEW EMPLOYEE_NETAPS FOUNDATION.pptx
 

SAFETY POLICY JUSCO

  • 1. [1] A SUMMER PROJECT ON SAFETY POLICY JUSCO SUBMITTED TO THE UTKAL UNIVERSITY IN PARTIAL FULFILLMENT OF BACHELOR IN BUSINESS ADMINISTRATION Submitted By ASHISH KUMAR Session: - 2013-2016 Under the guidance of External Guide Internal Guide MR. SANTOSH PANDEY DR. NARGIS BEGUM Asst. Safety Manager Asst. Professor, HR Trident Academy of Creative Technology
  • 3. [3] Guide Name : Designation : This is to certify that the projectreportentitled Safety Policy has been prepared by Mr. Soumak Banerjee under my supervision and guidance, for the fulfilment of Bachelor in Business Administration. His field work is satisfactory. Signature and Seal of HOD Signature of Guide Signature of Principal DR. NARGIS BEGUM Asst. Professor, HR INTERNAL Certificate
  • 4. [4] this is to certify that the project work entitled “Safety Policy” submitted on partial fulfilment for degree of BBA is record of studies and bonafied project work carried out by Soumak Banerjee, student of academic year 2013-2016 of trident academy of creative technology, Bhubaneswar. Internal examiner: External examiner: EXAMINER CERTIFICATE
  • 5. [5] It is really a great pleasure to have this opportunity to describe the feeling of gratitude imprisoned in the core of my heart. I convey my sincere gratitude to Mr. SANTOSH PANDEY, Asst. Safety Manager for giving me the opportunity to prepare my project work in J US C O . I express my sincere thanks to all the staff members of the JUSCO. I am thankful to DR. NARGIS BEGUM, Asst. Professor, HR for her guidance during my project work and sparing her valuable time for the same. I am also thankful to my family for their kind co-operationwhich made my take easy. NAME: SOUMAK BANERJEE ROLL NO. : 56324UT13088 Session: 2013-2016 ACKNOWLEDGEMENT
  • 6. [6] I do hereby declare that this project work entitled “SAFETY POLICY” Submitted by me for the partial fulfilment of the requirement of the reward of bachelor in business administration (BBA) is a part of my own research work. The report embodies finding the based on my study and observation and has not been submitted earlier for the award of any degree or diploma to any institution or university. SOUMAK BANERJEE DECLARATION
  • 7. [7] Safety management systems (SMS) refer to organisations having a systematic approach to managing safety, including organisational structures, accountabilities, policies and procedures. They generally include several common elements such as explicit management commitment to safety, appointment of key safety personnel, hazard identification and risk mitigation, safety investigations and audit, and safety performance monitoring. The objective of this research investigation was to examine the published research literature into the efficacy of safety management systems, safety programs and related management processes that is applicable to high-reliability transport operations. The examination also aimed to identify which characteristics of these systems, and/or other organisational characteristics or external influences, are most related to the quality of an organisation’s safety management. The outcome of this review may help organisations and regulators prioritise their efforts on those areas most likely to improve safety performance, and provide guidance for reviewing, auditing or investigating an organisation’s safety management processes. Seventeen studies analysed objective metrics such as safety performance, employee behaviours, and accidents. Several of these found that organisations with a certified SMS had significantly lower accident rates. However, across these studies, there was a lack of agreement about which components of a safety management system individually contributed the most to safety performance. Incorporating safety management systems into normal business operations does appear to reduce accidents and improve safety in high-risk industries. At present, there have only been a small number of quality empirical evaluations of SMSs and it is unclear as to whether any individual elements of a SMS have a stronger influence on safety over other elements, although management commitment and appropriate safety communications do affect attitudes to safety. Transport organisations that provide an appropriate investment and commitment to a safety management system should receive a positive return on safety. Executive SummAry
  • 10. [10] A safety management system (SMS) can be defined simply as a planned, documented and verifiable method of managing hazards and associated risks (Bottomley, 1999). Further, as the International Civil Aviation Organization (ICAO) defines in a little more detail, a safety management system involves a systematic approach to managing safety, including the necessary organisational structures, accountabilities, policies and procedures (ICAO, 2009). While there are many subtly different opinions on the essential components of an SMS, across all regulatory domains, the basic common attributes of an SMS include: 1. Identification of safety hazards INTRODUCTION
  • 11. [11] 2. Remedial action to maintain safety performance 3. Continuous monitoring and regular assessment of safety performance 4. Continuous improvement of the overall performance of the SMS (ICAO, 2009). These definitions imply some form of rigor in the actual development and specification of SMS, and further imply that such an approach to safety management is built upon a strong foundation of scientific evidence. This report seeks to review the science that underpins the regulatory structures imposed on organisations involved in air, marine and rail modes of transport. In particular, this review has been undertaken to identify the evidence that exists to support the effectiveness of components of safety management systems. Personal protective equipment can be categorized by the area of the body protected, by the types of hazard, and by the type of garment or accessory. A single item, for example boots, may provide multiple forms of protection: a steel toe cap and steel insoles for protection of the feet from crushing or puncture injuries, impervious rubber and lining for protection from water and chemicals, high reflectivity and heat resistance for protection from radiant heat, and high electrical resistivity for protection from electric shock. The protective attributes of each piece of equipment must be comparedwiththe hazardsexpectedtobe foundinthe workplace. There was certain limitation faced while doing this project work. In fact, it was a part of the whole training process in spite these limitation, Limitation
  • 12. [12] JUSCO was highly rewarding experience. The limitations of the project study are:-  In the Survey of employees of different departments of JUSCO. For example  Water management, HR/IR, BD&CS, PSD, ICS, WSD, LEGAL, EDUCATION, B&CR, SECURITY, MD OFFICE, PEC etc. it was found that the response to Questionnaire is incomplete.  The questionnaire is closed ended type in which employee cannot give their opinion or suggestion.  All respondent are not able to register their answer because many of them were on leave.  The respondents were not familiar with many questions & they leaved, those questions, so the analysis may not be correct.  Some of the respondents were unwilling to give their response as they had already become fed up with the large number of questionnaire they get from different trainees.
  • 13. [13] Chapter – 2 Company profile INTRODUCTION OF JUSCO
  • 14. [14] Jamshedpur utilities and service company (JUSCO) is India’s only comprehensive urban infrastructure service provider carved out of Tata Steel from its town services division in the company’s mandate was to convert an obligatory service into a customer focused a corporate entity. Jusco core competency is “creation and subsequent operation and maintenance of urban infrastructure and services”. Vision: Best-Value Today, the company’s vision of providing best value infrastructure and utility services lies in an area that has traditionally been in the purview of the third tier of the government, i.e., urban local bodies (ULBs). The business in the municipal sector has been executed by ULBs, where the same body regulates, executes and judges its own performance, with minimum levels of accountability. The challenge to enabling better quality standards lies in separating these roles and making them accountable. Quality of life Jusco’s spam of operations goes far beyond water; it provides comprehensive and sustainable solutions for other urban infrastructure needs as well, namely power distribution, municipal solid waste management, and engineering and construction. In fact, it is one of the few utilities in India that has been given a license to set up power distribution infrastructure in parallel with the state electricity board in the Seraikela-Kharsawan district of Jharkhand. Jusco boasts the highest level of power availability at the lowest tariff rate. Jusco’s green focus has led to intelligent illumination and energy-saving devices for streetlights. It has planted over 100,000 tress making Jamshedpur one of the greenest cities in India. It’s clear that Jusco is taking every word of its promise of ‘Quality services for life’ very seriously.
  • 15. [15] MISSION To improve the quality of life of the communities we serve globally through long-term stakeholder value creation based on Leadership with Trust. Build a process and knowledge driven enterprises where a team of happy and empowered employees creates best value through:  Care for customer.  Culture of excellence and improvement.  Commitment to safety and environment.  Concern for community. Vision: We shall be provider of best value infrastructure and quality. By 2025, 25% of the world’s population will experience the Tata commitment to improving the quality of life of customers and communities. As a result, Tata will be amongst the 25 most admired corporate and employer brands globally, with a market capitalization comparable to the 25 most valuable companies in the world. Value and purpose
  • 16. [16] Purpose At the Tata group we are committed to improving the quality of life of the communities we serve. We do this by striving for leadership and global competitiveness in the business sectors in which we operate. Our practice of returning to society what we earn evokes trust among consumers, employees, shareholders and the community. We are committed to protecting this heritage of leadership with trust through the manner in which we conduct our business. Core values Tata has always been values-driven. These values continue to direct the growth and business of Tata companies. The five core Tata values underpinning the way we do business are: • Integrity: We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny. • Understanding: We must be caring, show respect, compassion and humanity for our colleagues and customers around the world, and always work for the benefit of the communities we serve. • Excellence: We must constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide. • Unity: We must work cohesively with our colleagues across the group and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation. Responsibility: We must continue to be responsible, sensitive to the countries, communities and environments in which we work, always ensuring that what comes from the people goes back to the people many times over.
  • 17. [17] SAFETY SURVEY HIGHLIGHT  Sample Safety survey was conducted to know the safety awareness status among all types of employs (Vendor, vendor employees & JUSCO employees) working in JUSCO.  This survey was conducted during the period of 07th JULY to 22nd AUG.-2015 by third party.  Seventeen different questions were asked to the employees to know the safety culture of the organization during survey.  One to one contact was made during survey with 364 employees out of six thousand employees (Approx.) working at Jamshedpur.  JUSCO’s Safety culture was assessed to be 7.8 when measured in a scale of 10 (based on 364 employees contacted).
  • 19. [19] TATA SAFETY AND HEALTH POLICY The Tata Group is committed to providing a safe and healthy working environment and achieving an injury and illness free work place. Economic considerations will not have priority over implementation of safety and health protection measures. While safety is everyone’s prime responsibility, senior leaders are expected to demonstrate visible commitment through their behaviour. To meet our commitment, we will; Recognise safety and health as an integral part of our operations; consider Safety and Health in every decision we make and in every activity we perform. Comply and endeavour to exceed applicable regulatory safety and health requirements and set the highest standards. Impart appropriate training and develop skills by engaging employees to help them work safely. Assess risks and provide controls for safety and health hazards in our operations and activities and use audits to check compliance. Promptly report incidents, investigate for root causes and ensure lessons learnt are shared and deployed across the Group companies. PPE is equipment that will protect the user against health and safety risks at work. Types of PPE Personal protective equipment can be categorized by the area of the body protected, by the types of hazard, and by the type of garment or accessory. A single item, for example boots, may provide multiple forms of protection: a steel toe cap and steel insoles for protection of the feet from crushing or puncture injuries, impervious rubber and lining for protection from water and chemicals, high reflectivity and heat resistance for protection from radiant heat, and high electrical resistivity for protection from electric shock. The protective attributes of each piece of equipment must be compared with the hazards expected to be found in the workplace.
  • 20. [20] Respirators Respirators serve to protect the user from breathing in contaminants in the air, thus preserving the health of one's respiratory tract. There are two main types of respirators. One type of respirator functions by filtering out chemicals and gases or airborne particles from the air breathed by the user. Gas mask and particulate respirators are examples of this type of respirator. A second type of respirator protects users by providing clean, respirable air from another source. This type includes airline respirators and self-contained breathing apparatus (SCBA). In work environments, respirators are relied upon when adequate ventilation is not available or other engineering control systems are not feasible or inadequate. HEARING PROTECTION • Industrial noise is often overlooked as an occupational hazard, as it is not visible to the eye. • Overall, about 22 million workers in the United States are exposed to potentially damaging noise levels each year. Occupational hearing loss accounted for 14% of all occupational illnesses in 2007, with about 23,000 cases significant enough to cause permanent hearing impairment. About 82% of occupational hearing loss cases occurred to workers in the manufacturing sector. • The Occupational Safety and Health Administration establishes occupational noise exposure standards. • NIOSH recommends that worker exposures to noise be reduced to a level equivalent to 85 dabs for eight hours to reduce occupational noise-induced hearing loss. • PPE for hearing protection consists of earplugs and earmuffs. Workers who are regularly exposed to noise levels above the NIOSH recommendation should be furnished hearing protection by the employers, as they are a low-cost intervention.
  • 21. [21] EYE PROTECTION • Eye injuries can happen through a variety of means. Most eye injuries occur when solid particles such as metal slivers, wood chips, sand or cement chips get into the eye. Smaller particles in smokes and larger particles, such as broken glass also account for particulate matter causing eye injuries. Blunt force trauma can occur to the eye when excessive force comes into contact with the eye. Chemical burns, biological agents, and thermal agents, from sources such as welding torches and UV light also contribute to occupational eye injury. • While the recommended usage of eye protection varies by occupation, the provision of safety furnished by said piece of equipment can be generalized. Safety glasses provide minimum protection from external debris, and are recommended to provide side protection via a wrap-around design or via side shields. Goggles provide better protection than safety glasses, and are effective in preventing eye injury from chemical splashes, impact, dusty environments and welding. It is recommended that goggles with high air flow be used, in order to prevent fogging. Face shields are a useful form of additional protection to be worn over the standard eyewear, and provide protection from impact, chemical, and blood-borne hazards. Full-face piece respirators are considered the best form of eye protection when respiratory protection is needed as well, but may be less effective against potential impact hazards to the eye. Eye protection used for welding operations is shaded to different degrees, depending on the specific operation.
  • 22. [22] SKIN PROTECTION • Occupational skin diseases such as contact dermatitis, skin cancers, and other skin injuries and infections are the second most common type of occupational disease and can be very costly. Skin hazards, which lead to occupational skin disease, can be classified into four groups. Chemical agents can come into contact with the skin through direct contact with contaminated surfaces, deposition of aerosols, immersion or splashes. Physical agents such as extreme temperatures and ultraviolet or solar radiation can be damaging to the skin over prolonged exposure.[Mechanical trauma occurs in the form of friction, pressure, abrasions, lacerations and contusions.[ Biological agents such as parasites, microorganisms, plants and animals can have varied effects when exposed to the skin. • Any form of PPE that acts as a barrier between the skin and the agent of exposure can be considered skin protection. Because a lot of work is done with the hands, gloves are an essential item in providing skin protection. Some examples of gloves commonly used as PPE include rubber gloves, cut-resistant gloves, chainsaw gloves and heat-resistant gloves. For sports and other recreational activities, many different gloves are used for protection, generally against mechanical trauma. • Other than gloves, any other article of clothing or protection worn for a purpose serve to protect the skin. Lab coats for example, are worn to protect against potential splashes of chemicals. Face shields serve to protect one's face from potential impact hazards, chemical splashes or possible infectious fluid.
  • 23. [23] LINE MANAGEMENT Line management is a business term to describe the administration of activities that contribute directly to the output of products or services. In a corporate hierarchy, a line manager holds authority in a vertical (chain of command), and/or over a particular product line. He or she is charged with meeting corporate objectives in a specific functional area or line of business . The line management function will often cross into other functions vital to the success of a business such as human resources, finance, and risk management. Indeed, at corporations, responsibility for risk management is vested with line management. Human resources obligations are also increasingly being assigned or "devolved" to line managers. Line management is also responsible for adopting (with the support of senior management) any type of organizational culture change. Line managers are responsible for key functions in an organization such as employee empowerment, training and development, motivation, organizational development, team building, mentoring, etc. Line managers help people accomplish organizational goals and objective. Safe Work Procedure A safe work procedure, which may also be referred to as a job safety analysis or safe work method statement, is a simple approach of looking at the task/activity to consider the safest way to complete it. It is a way to identify the hazards involved and putting into place ways to prevent an injury occurring. Safe work procedures provide information to assist staff and students to perform tasks safely. These procedures also assist in the training and orientation of new staff and students in the hazards of the tasks to
  • 24. [24] be performed, as well as providing them with the preferred way to safely perform the task/activity. Safe work procedures may also be used in assessing the level of understanding with regards to on-the-job training. ACCIDENTS • A work accident, workplace accident, occupational accident, or accident at work is a “discrete occurrence in the course of work” leading to physical or mental occupational injury. According to the International Labour Organization (ILO), more than 337 million accidents happens on the job each year, resulting together with occupational diseases, in more than 2.3 million deaths annually.. • The phrase “in the course of work” can include work –related accidents happening off the company’s premises, and can include accidents caused by the parties, according to Euro stat. The definition of work accidents includes accidents occurring “while engaged in an economic activity, or at work, or carrying on the business of the employer” according to the ILO. Occupational injury • An occupational injury is bodily damage resulting from working. The most usual organs involved are the spine, hands, the head, lungs, eyes, skeleton and skin. • Common causes of industrial injury are poor ergonomics, manual handling of heavy loads, misuse or failure of equipment, exposure to general hazards, inadequate safety training and clothing, jewellery or long hair that becomes tangled in machinery. • General hazards in a work environment include electricity, explosive materials, fire, flammable gases, heat, height, high pressure gases and liquids, powerful or sharp moving machinery,
  • 25. [25] oxygen free gases or spaces, poisonous gases, radiation, toxic materials, work on, near or under weak or heavy structures. Difference between Incident and Accidents • Incidents that fall within the definition of occupational accidents include cases of acute poisoning, attacks by humans and animals, insects etc., slips and falls on pavements or staircases, traffic collisions, and accidents on board means of transportation in the course of work. • Accidents arise from unsafe behaviour and/or unsafe conditions. An important factor is the safety climate or safety culture of an organisation. Safety culture concerns how workplace safety is managed, consisting of the shared attitudes, beliefs, perceptions, and values among employees.
  • 27. [27] RESEARCH METHODOLOGY Research simply means a search for facts –answers to question and solution to problem. It is a purposive investigation it is an organized inquiry, it seeks to find explanation of unexplained phenomenon to clarify the doubtful facts to correct the misconceived facts & take a corrective action. Research is the process of systematic and depth study of any particular topic, subject or area of investigation backed by data collection, compilation, presentation of relevant data and details. It is a careful researcher enquiry into any subject which is valuable and would be useful for further details or any utilization. A research design is a framework of blueprint for conducting a research project, it deals the procedures necessary for obtaining the information needed to solve research problem. In management research is used for gaining information and knowledge on specific topic phenomenon.
  • 28. [28] The study of management of business ethics is an attempt to capture employees’ views on implementation of safety activity.  To make a depth and purposive investigation of ethical decision at work place and employees aware of business ethics.  Identifying the opportunity for improvement based on the finding of this exercise.  Implementation of ethical codeof conductTCOC (Tata codeof conduct) practiced by all employees in the JUSCO, which create a healthy working environment in organization.  Management of social corporateresponsibility within the organization. Objective
  • 29. [29] The primary role of the safety management is to promote programs that support operational excellence, prevent accidents and incidents. The Safety Management system is a proactive, predictive and data driven in nature. Safety management system raises safety awareness throughout the organisation.  Evaluate the safety culture of the employees with reference to occupational health and safety issues.  Assess employee involvement level in the existing safety program.  Assess the employee perception regarding the existing safety management. Scope
  • 30. [30] Research process steps:-  Problem selection  Develop the research plan  Collect the information  Analysis of information  Interpret. On the basis of fundamental objective, research is descriptive research. It is a fact finding investigation with adequate interpretation. It aims to identified the various characteristics of a problem under study & also aims at classification of the range of elements of subject matter of study it highlight importance methodological aspect data collection and interpretation. Descriptive research is designed to describe something. In this research the data is collected for definite purpose.
  • 31. [31] STEP ONE:- PROBLEM SELECTION The selection of the problem is the first step in research. The term problem means- a question or issue to be examined. The nature of the particular problems is to Safety and Health management in JUSCO. STEP TWO:- DEVELOP THE RESEARCH PLAN. The step involves data source, research instrument, and sampling plan. Before safety survey we planned to distribute the TCoC booklet & taken a form as a commitment that they read that book. The TCoCis intent to serve as a guide to each employee on the values, ethics, safety and health policies expected of him or her in personal and professional conduct. The data source is the different workforce of JUSCO i.e (officer, supervisor, worker ). The research instrument is questionnaire; we prepared a questionnaire with the help of safety counselors. They helped us in preparation of questionnaire. STEP THREE:- COLLECTION OF INFORMATION A problem well put is half solved the primary task of research is collection of relevant data and analysis of data for finding answers to questions, but this phase is most time taking , expensive and most prone to error. The information collected from different department of the employee from questionnaire. TOOL FOR COLLECTION OF INFORMATION:- Primary data:- Questionnaire The target population for the survey is entire workforce , this research was conducted in JAMSHEDPUR . For this project target respondent were:-
  • 32. [32]  Employee (officer, supervisor, worker) of different department of JAMSHEDPUR. SAMPLE SIZE:- A total of 500 respondent were surveyed in different department of JUSCO in JAMSHEDPUR. STEP FOUR:- ANALYSIS OF THE INFORMATION The next step is analyzing the findings from the collected data. After data collection we tabulated the data in different department as well as workforce wise & calculated the average in grid EXCEL. TECHNIQUES OF APPLIED :- TABLES & PIE CHART. STEP FIVE:- METHOD OF SAMPLING DESIGN:- SURVEY It is a survey, a fact finding study. It is a method of research involving collection of data directly from a population thereof at particular time. Its purpose is to provide information, explain phenomenon, to make comparison and concerned with cause and effect relationship.
  • 34. [34] 1. All injuries and incidents can be prevented.
  • 35. [35]
  • 36. [36]
  • 37. [37]
  • 38. [38]
  • 39. [39]
  • 40. [40]
  • 41. [41]
  • 42. [42]
  • 43. [43]
  • 44. [44]
  • 45. [45]
  • 46. [46]
  • 47. [47]
  • 48. [48]
  • 49. [49]
  • 50. [50]
  • 51. [51]
  • 52. [52]
  • 53. [53]
  • 55. [55] CONCLUSION Jusco has well structured safety management system, follows the TCOC (TATA CODE OF CONDUCT) as code of conduct. The code is intended to serve as a guide to each employee on the values of safety and business principal in their personal and professional conduct. The code of conduct framework guide ethical behavior thought out the organization. A senior executive is designated as safety counselor who is supported by ethics coordinators of all departments and locations for improving awareness of TCOC and implementations of its guidelines. For reinforcement of TCOC. August is observed as safety month in JUSCO. Employees committed to comply with company’s values & TATA code of conduct. From survey we came in to the conclusion the least value pillar is communication & training so the area of improvement is this grid. The purpose of the MBE survey is to capture employees view in respect to their safety knowledge and safety decision at workplace. To make JUSCO unethical workplace.
  • 56. [56]  Safety counselor and coordinators should take active role and make employee participation in different safety programmer.  Senior leader should make employee involvement in different programmer like, regional safety programs, safety drill, safety workshop etc.  To make employee awareness and responsibility for safety decision at work place.  All employees should encourage reporting instance of hazards Make suggestion boxes. Where employees can highlight the hazards at site or workplace. SUGGESTIONS
  • 57. [57] WEBSITES REFERED-  www.juscoltd.com  www.tatasteel.com  http://en.wikipedia.org/wiki/Business  http://business-safety.com/  http://www.wisegeek.com/what-is-business-org.safety.htm  Http://trade.gov/goodgovernance/adobe/bem_manual.pdf BIBLIOGRAPHY
  • 58. [58] JUSCO SAFETY SURVEY 2015 The management of safety studies at JUSCO is an attempt to capture your views on implementation of safety activity. Opportunity for improvement will be identified based on the finding exercise. We sincerely urge you to provide honest feedback on all questions on “yes” or “no”. We look forward to your supportand co-operation in making these studies a success. Kindly, tick against “yes” or “no”. JUSCO SAFETY SURVEY 2015 QUESTIONNAIRE Q.NO. YES NO 1 Do you believe that all injuries and incidents can be prevented ? 2 Do you think safety is line managemant responsibility? 3 Do you think safety is important? 4 Are you aware of the hazards in the work place and the controls to be taken? 5 Do your seniors including senior managers feel safety is important? 6 Have you been trained on safety during the last twelve months? 7 Is SWP available for all activities? If yes,are you trained on SWP? Appendix
  • 59. [59] 8 Do the seniors including the senior managers visit the site or shop floor more often? 9 Do you see your supervisors or foreman discuss about safety issues on shop floor or at site? 10 Do you think people are still violating PPE compliance and take shortcuts? 11 Have you or your colleagues been rewarded or recognized for demonstrating outstanding safety performance? 12 Have you been scolded or reprimanded by your seniors or managers for delaying or stopping a job on account of safety? 13 If you feel a query ,do your seniors including managers come back to you with an explanation? 14 Do you feel your seniors including managers are more concerned for job or project execution than for safety? 15 Do you see actions being taken on deviations highlighted by you or your colleague? 16 Are you being pressurized by your seniors or managers to do a job even at the cost of safety? 17 Have you been involved in any safety improvement activities like meetings,incident investigation etc? 18 On a scale of 10,give your assessment of JUSCO's safety culture at the moment.