The document provides a request for proposal (RFP) for a pharmacy computerized physician order entry (CPOE) system. It includes requirements for medication orders, clinical functions like dose tracking, and inventory management. Comments note key items missing from the RFP, such as workflow processes, clinical documentation capabilities, corporate information, and details on vendor personnel and support. The process of analyzing vendor responses to the RFP is also described, including narrowing the finalist list, site visits, reference checks, and ultimately selecting a vendor.
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RFP FOR A PHARMACY CPOE SYSTEM .docx
1. RFP FOR A PHARMACY CPOE SYSTEM
1
RFP FOR A PHARMACY CPOE SYSTEM
2
RFP for A Pharmacy CPOE System
Lisa Oglesby
Rasmussen College
PART ONE four items that are missing from the RFP
The items that are missing from the request for proposal
include workflow, clinical documentation, corporate capabilities
and vendor personnel.
Health Information System (HIS) Request for Proposal for
Pharmacy CPOE System
The following RFP (Request for Proposal) is a part of a sample
pharmacy system RFP provided by HIMSS – Healthcare
Information and Management Systems Society.
2. Requirement
Vendor Response
YES
NO
Comment
Orders
Supports rapid entry of routine orders
Supports creation of order sets
Allows user to select ordering physician during order entry
Supports entry for non-formulary drug orders
Automatically verifies medication is FDA approved for
diagnosis
Clinical
Provide cumulative dose tracking of medications
3. Medication Administration Record
Pharmacist can transcribe and verify handwritten physician
orders
Display medications by configurable groups such as PRN,
scheduled, etc.
Ability to print MAR on demand
Interventions
Enable pharmacist documentation of intervention to drug
therapy
Flags and tracks unresolved drug therapy issues
Enable user to document medication errors and adverse drug
events
4. Inventory
Support management of floor stock inventory
Ability to print floor stock item list for each medication
Ability to automatically generate restock orders
Ability to automatically update pricing and packaging
information from information received from wholesaler
WORKFLOW Comment by Grehling Smith: You needed to add
items dealing with patient safety?
Has work lists/to do lists/tasks per user
Ability to direct work/charts to others for completion on an “as
needed” basis
5. Has the ability for managing triage calls with the ability to
redirect to the provider
Has user-defined automatic routing of information (messages,
lab results, other tests, etc.) with override capabilities
Has lists of providers’ most used problems per provider
Has lists of providers’ most used medications per provider
CLINICAL DOCUMENTATION
Has a web-based patient interviewing software that can be
incorporated into a note?
Has the ability to insert dictation markers into note for insertion
of transcription. Allow providers to build a note with a
combination of structured data and transcription.
6. Ability to capture dictation on a mobile device on an on-line or
off-line mode.
Has option to dictate while navigating through the chart.
Has dictation management system with intelligent routing and
tracking of the status of each dictation job.
CORPORATE CAPABILITIES
New Sales Revenue
Other Revenue
Net Income
VENDOR PERSONNEL
Implementation Support
7. Hardware Configuration and Technical Support
Data Center Operations
Customer Center
Total Employees
PART TWO-describing the process of RFP analysis by a
healthcare organization after the vendors have responded
Process of RFP analysis
When one send the RFP to the vendors, there will be four to six
weeks prior to getting reactions the course of events assigned in
the RFP. Amid this time: Ensure that one and only individual
serves as the correspondence point with the sellers so all are
dealt with the same. For instance, if one merchant has
questions, one may need to send an adjustment to the RFP to all
sellers. On the off chance that one seller needs to visit the
office before reacting to the RFP, one have to choose if all
vendors will be given this open door or will crumble the
solicitation (Khairat, 2008).
Vendors have numerous ways they endeavor to charm
themselves into your association, developing interior sales
representatives and generally endeavoring to inclination your
choice. Then again, you can welcome all merchants to a bidder's
8. gathering or to the site for an evaluation. Having the vendors to
the site may be useful, as one do need the most finish and
precise reaction to the RFP (Khairat, 2008).
Choose how to approach audit of the RFP response
Small associations regularly set up a HIT Steering Committee
included agents from every partner gathering to assess the
reactions. Doling out parts of the RFPs to space authorities can
be useful. Once the reactions are assessed top to bottom, every
gathering of analysts needs to abridge its survey utilizing the
key differentiators. Counting the scores from all the usefulness
in the RFP is conceivable; however this once in a while yields
valuable data and concentrates just on usefulness (Khairat,
2008).The total scores from such a count will be vast and
frequently not altogether different (e.g., the contrast between a
score of 459 and 468 is not critical).One won't know whether
the distinction in the scores is because of contrasts in key
differentiators or to things that are not discriminating or may
best be assessed utilizing different types of due industriousness,
for example, item exhibits, site visits, or reference checks
(Khairat, 2008). Comment by Grehling Smith: Good. Now
how about the other steps?
Check all references
- Narrow your list of finalists to 2-3
Invite them in for a demonstration making certain all
stakeholders are present. Afterwards, obtain their feedback.
Make site visits to vendors and customers
Decide on which vendor to select.
Once they regroup to talk about the outcomes, to utilize the key
differentiator’s device to outline the aftereffects of all
individuals from the HIT directing advisory group. For
anomalies, people ought to be arranged to depict why they
scored the way they did. Keeping in mind, the scoring ought to
be taking into account the target portrayals gave, not on
subjective impressions or scale other than the one gave. Taking
into account talk, you ought to have the capacity to limit the
field of merchants down to the few on which one will center
9. whatever is left of their due constancy (Carlton, 2009).
Communicating with vendors
When one have contracted the field, one may need to contact the
merchants who have been rejected from further survey to show
that one have rejected them for not completely meeting your
criteria. This stride is redundant, but rather numerous
associations like to reach to abstain from diverting calls from
sellers who need to know whether they can lead item showings,
and so on. Starting now and into the foreseeable future, don't
have further correspondence with these merchants this is
discriminating. One does not need to expound or clarify your
choice. The assigned communicator ought to reject calls or just
express that the organization choice is final. This may sound
brutal, but it helps to control procedure (Carlton, 2009).
References Comment by Grehling Smith: Good.
Carlton, F. (2009). Lessons learned: A guide to evaluating and
implementing CPOE. Marblehead, MA: HCPro.
Khairat, S. (2008). Clinical content tracking system: An
efficient request tracking via a graphical user interface.
Columbia, Mo: University of Missouri-Columbia.
Hi Lisa,
I reviewed your paper, and this is what I found. None of the
additions in the sample RFP applied to patient safety. If you
would like to re-submit this part, please do so. I will modify
your grade at that time.
You essay seemed to lose a little of the specific focus of the
assignment. Many of the steps were missing. I have added
them for your convenience.
Nice use of references too.
I have attached a copy of the grading rubric to show how your
paper scored. Please let me know if you have any questions. I
will be happy to talk about them with you.
Grehling
10. Module 07 Written Assignment - HIS RFP for Pharmacy CPOE
Scoring Rubric:
Criteria
Points
Earned
Part 1 of the assignment: Identifies four items and adds them to
the RFP
10
0
Part 2 of the assignment: Includes an introduction describing
the RFP process and conclusion wrapping up the RFP analysis
10
10
Part 2 of the assignment: Body of paper describes the results
that came out of the RFP process
10
4
Part 2 of the assignment: Describes how to use the results that
came out of the RFPs
10
4
Total
40
18