Arundhati Datta is an instructional designer and technical writer currently working for Ericsson India Global Services. She has over 15 years of experience in fields like technical writing, e-learning, publishing, and print media. Her educational background includes a post-graduation degree in Comparative Literature from Jadavpur University. She has worked for various companies leading projects in instructional design, content development, and technical documentation.

1. Name Arundhati Datta
Date of Birth 17.07.1981
Permanent Address Flat 1B
P-1/4 P. M. Roy Road
Kolkata – 700027
Phone 098300-19466
E-mail Id datta81@gmail.com
I have a post-graduation degree in Comparative Literature and work experience in Technical
Writing, E-learning, Book Publishing, and Print Media.
With my educational qualifications and varied work experience over the years, I have also
developed very good communication skills.
WORK EXPERIENCE
March 2015-
Present
Presently I am working with Ericsson India Global Services, as Lead Instructional
Designer and Technical Communication Editor in the E-learning and Media
Content team.
Primary Responsibilities includes:
 Technical Writing and Editing
 Instructional Design
 Communications
 Design Visualization
 Gather end user documentation requirements from client
 Estimate timelines and effort for project documentation
 Deliver end user documentation to client
 Establish documentation processes
April 2014-
August 2014
Was employed with Head Force Info Systems, working for the client IBM India
Private Limited, as a Learning Specialist: Designing and Technical Writing in the
AIS LD Team.
Primary Responsibilities included:
 Designing ILT courses for the project Back to Basics for client
Johnson&Johnson.
 Designing and creating Job Aids for the Back to Basics Project after
analyzing the various SAP Systems

2.  Visualizing effective diagrams, flowcharts, and commissioning pictures
to effectively enhance learning
Additional Responsibilities included:
 Analyzing the course outline from the excel format.
 Creating a shell for the ILT in accordance with the course outline
received.
 Creating diagrams, using pictures, designing flowcharts to effectively
present learning in various formats.
 Chunking content from the BPA document and mapping it to the
course.
 Performing content gap analysis, working with SMEs to close content
gaps and receive sign offs on the same.
 Developing Exercise Guide for the courses by applying Technical
Writing Skills.
 Developing Participant Data Sheets as effective Job Aids.
2010-March
2014
Employed with WDC, working for client IBM India Private Limited, as Content
Designer in the LnK Ed Dev Team.
Primary Responsibilities include:
 Analyze customer requirements and conduct needs analysis, and help
create estimates and project plans.
 Design instructional strategy, Detailed Design Document, and Course
Outline, and receive sign offs on the same.
 Design storyboard template, guidelines, and checklists that map to the
instructional strategies required.
 Design the various visualizations and effectively describe the same so
that Graphic Designers can enhance the raw designs for better
learning
 Interact with SMEs to review content, perform content gap analysis,
and suggest appropriate changes to the SMEs to ensure content
matches DDD and Course Outline. Work with SMEs to close content
gaps and receive sign offs on the same.
 Review storyboards and final deliverables to ensure uniform standard
is maintained across courses irrespective of ID involvement in a
project.
 Perform visualizations for the course to ensure all aspects are covered
and visual learning elements are present aptly
 Suggest graphical and media enhancements to improve upon
knowledge retention of learning while simultaneously giving learners
the wow effect.

3.  Designs storyboards and develop content for ILTs, Workshops, LVCs
and Articulate based SPOs by interacting with the Graphics and Media
Designers. Design storyboards and develop content for Content
Producer based SPOs by interacting with Courseware Engineers, as
well as the Graphics and Media Designers.
 Create Assessments that map to Instructional Objectives.
 Interact with the Test and Publication Team to ensure the course is
error free and of the best quality.
Additional Responsibilities include:
 Work with the Catalog (EPT) Team in maintaining the tool with new
entries and also updating old.
 Work as an active member of the Assessment Team where I coordinate
and deploy GH assessments, along with working on GH assessment QBs.
Tools worked with:
• MS Office
• Articulate / Content Producer / Audacity
• Windows 98/ 2000/ 2003/ 2007/ XP
• IBM Education Planning Tool
• Questionmark Perception
2007-2008 Have worked as an Instructional Designer with Tata Interactive Services.
Responsibilities include:
 Develop and institute logistical, instructional, and pedagogical policies
for the creation and delivery of courses.
 Meet with SMEs and program managers to insure timely completion
and delivery of instructional design projects.
 Collaborate and consult with SME on optimal design of curriculum and
instruction and effective uses of multimedia.
 Manage course projects from inception to completion.
 Visualize, design and implement production of learning resources in
variety of formats including print, graphics, audio, video, and
animation technologies to support curriculum offerings.
2006-2007 Worked for Seagull Books Private Limited, Kolkata as Editorial Assistant.
Responsibilities include:
 Working with the Managing Editors to set the tone, direction and
strategy of manuscripts.
 Collaborating with writers to generate potential form and solicit

4. existing content to re-purpose.
 Working within established deadlines to ensure manuscripts are
screened, assessed and reviewed in a timely and constructive fashion
according to editorial policy and style guidelines.
 Editing and making recommendations on manuscripts; some of which
may be returned to writers for revisions.
 Verify facts, dates and statistics where necessary.
 Working with other editors (Copy, Online and Graphics) to ensure
content is supplemented with attention to detail for final publishing.
January to
March in
2006
Worked as a Consultant for All India Women’s Journalists’ Meet in Calcutta
under Action Aid India, Kolkata.
2005 Worked as a, Trainee, Sub-Editor, for ‘The Statesman’, Kolkata, in 2005.
Responsibilities include:
 Editing copy, written by reporters or features writers, to remove
spelling mistakes and grammatical errors.
 Rewriting material so that it flows or reads better and adheres to the
house style of a particular publication.
 Ensuring that a story fits a particular word count by cutting or
expanding material as necessary.
 Proofreading complete pages produced by other sub-editors using the
main basic proofing symbols.
 Working to a page plan to ensure that the right stories appear in the
correct place on each page.
 Laying out pages and, depending on the nature of the role, playing a
part in page design.
 Manipulating on-screen copy using appropriate desktop publishing
software, such as Quark Express, InDesign, and Photoshop.
As a University student, free-lanced for ‘The Statesman’, (Campus and
Lifestyle) Kolkata.
Educational Qualification
2005 Completed a post-graduate degree course in Comparative Literature, from
Jadavpur University, Kolkata.

5. 2003 Graduated with Comparative Literature Honors, from Jadavpur University,
Kolkata.
2000 Passed West Bengal Board of Higher Secondary examination, from Loreto Day School,
Bowbazar, Kolkata, with Humanities.
1998 Passed ICSE, from Loreto Day School, Dharamtala, Kolkata.
Extra Curricular Activities
Participated and presented a paper in the 20th International Conference, conducted
by the Indian Association for Canadian Studies, at Jaipur, Rajastan, in 2003.
Presented a paper on a Malyalam short-story at the students’ seminar on The Indian
Short Story, hosted by the Department of Comparative Literature, Jadavpur
University, Kolkata, 2003.
Participated in the Canadian Studies Program, Students’ Project, conducted by the
Department of Comparative Literature, Jadavpur University, Kolkata, and contributed
in two publications named, Readings and Reviews.
Completed a course in book editing and publishing, named Cover to Cover,
conducted by The Seagull Foundation for the Arts, Kolkata, in 2002.
Arundhati Datta
9830019466

6. 2003 Graduated with Comparative Literature Honors, from Jadavpur University,
Kolkata.
2000 Passed West Bengal Board of Higher Secondary examination, from Loreto Day School,
Bowbazar, Kolkata, with Humanities.
1998 Passed ICSE, from Loreto Day School, Dharamtala, Kolkata.
Extra Curricular Activities
Participated and presented a paper in the 20th International Conference, conducted
by the Indian Association for Canadian Studies, at Jaipur, Rajastan, in 2003.
Presented a paper on a Malyalam short-story at the students’ seminar on The Indian
Short Story, hosted by the Department of Comparative Literature, Jadavpur
University, Kolkata, 2003.
Participated in the Canadian Studies Program, Students’ Project, conducted by the
Department of Comparative Literature, Jadavpur University, Kolkata, and contributed
in two publications named, Readings and Reviews.
Completed a course in book editing and publishing, named Cover to Cover,
conducted by The Seagull Foundation for the Arts, Kolkata, in 2002.
Arundhati Datta
9830019466