4. MAJOR FINDINGS
After doing the report it is seen that employee referral of internal
recruitment is practiced significantly, although this system often brings less
capable employees.
In the bank the recruitment budget is done only once in a year.
The whole recruitment and selection process is not computerized. The bank
does not use any kind of HRIS software for HR activities.
The orientation & basic Training program for the Fresh employees only cover
the Banking operation, it does not emphasize on the employee motivation,
improve their skills and other ability.
Employers have less knowledge about job description and job specification.
5. RECOMMENDATIONS
Employee referral is one of the most common scenarios in Bangladesh. Most of the
people gets job by this system. So, when they recruit from external source, they
should be given equal importance as like internal source.
Mercantile Bank Limited (MBL) does recruitment budget at the beginning of the
year only once in a year. It should be done periodically when bank needs to hire
new employees.
The bank’s recruitment and selection process are not computerized. The bank
should use HR software to this recruitment and selection process to make it
smoother.
In orientation and basic training program for fresh employees should not cover
only banking operation but also this training should focused on employee
motivation, improving their skills and abilities.
Employers of MBL should perceive the difference between job description and job
specification. And based on that they should determine employees task and
working extent.
6. IN A NUTSHELL
All in all people are most significant portion of an organization. Because,
employees supply the talent, skill and creativity and exert the effort and
leadership that contribute to the level of performance of the organization.
Therefore, Effective use of human resources management leads to a number of
consequence like helping the firm to achieve its objectives, increasing employees
job satisfaction. As we know the success of a commercial bank depends largely in
the quality of service rendered to the clients. Quality of service depends on the
competence and the quality of the employees of the organization. Therefore,
MBL must ensure that, they hired best qualified candidates from top to bottom.