MBA Final THESIS PRESENTATION

1. WELCOME
TO
MY
PRESENTATION

2. Internship Report on
“Evaluate the Employees Training & Development
Practices of the First Security Islami Bank Ltd”
Prepared By:
AHMAD KAWSER
Student ID : 136-51-67
Major : HRM
Program : MBA
Semester : Summer 2019
Department of Business Administration
Southern University Bangladesh

3. Objectives of the Study
The main objective of this study is to critically evaluate the employee training and
development practices of the First Security Islami Bank limited.
Furthermore, the specific objectives of this thesis are:
 To inform about the HR Department of First Security Islami Bank limited;
 To examine the employee training and development programs of First Security Islami
Bank limited;
 To identify the problems of training and development program of First Security Islami
Bank limited; and
 To suggest some possible recommendations to overcome the problems relating to
training and development of First Security Islami Bank limited.

4. To attain the objectives of the report a combination of primary and secondary data is
used.
Primary Sources:
Working with the Bank officials of First Security Islami Bank limited, Bohoddarhat Branch.
First Security Islami Bank Training & Research Academy
Official records and observing practical work.
Practical desk work
Face to face conversation with the officer
Direct observations
Secondary Sources:
Annual thesis of First Security Islami Bank limited.
Published Booklet of the Bank.
Website of First Security Islami Bank limited.
Various published documents.
Methodology

5. Employee Training Authorities at First Security Islami Bank Limited.
There is no separate division of employee T&D at First Security Islami Bank Limited. But
an officer under the HR division is working to train and develop the employee of First
Security Islami Bank Limited.
The organogram is as follows:
HRD
Recruitment &
Selection
Training and
Development
Manager
Officer
Compliance

6. HRD: HRD seeks to develop peoples, knowledge, expertise, productivity and
satisfaction. So First Security Islami Bank Limited to develop and provide its member
with the opportunities to learn necessary skill to meet current and future jab demand of
an organization.
Recruitment& Selection: after the job vacancies are known effort must be made to
identify sources and research for suitable candidates. First security Islami Bank Recruit
the employees to qualify the position.
Training & Development: Training and Development programed are developing by
the organization. First security Islami bank limited to training the employee to hire the
people to needs the training

7. Objectives and Goals HRD
• Their main objective is to maximize profit, which in turn will maximize wealth.
• First Security Islami Bank Limited is always ready to maintain the highest quality of
services by banking technology prudence in management and by applying high
standard of business ethics through its established commitment and heritage.
• First Security Islami Bank Limited is committed to ensure its contribution to
national economy by increasing its profitability through professional and
disciplined growth strategy for its customer and by creating corporate culture in
international banking area.

8. Management Development of FSIBL Bank
On the Job Development:
 Coaching.
 Under Study.
 Committee Assignment.
 Job Rotation.
off the Job Development:
 Sensitivity Training.
 Transactional Analysis.
 Training within the company.
 Training outside the company.
 Lecture Courses.
 Simulation Exercise.
Workers Development:
 Coaching.
 Under Study.
 Committee Assignment.
 Group Assignment

9. Area covered under the Training and Development in FSIBL Bank:
 Orientation Course on Banking:
General Banking, Structure/organ gram of FSIBL Bank Ltd, Ethics in Banking Business,
General Discipline, Etiquettes, Manners, Communication, Bookkeeping, Accounting.
 Refreshers:
General Banking, Foreign Exchange, Credit, Ethics, Money Laundering, SME.
 Basic Course:
Meaning, Definition, Importance of accounting, Single entry, double entry, Golden rules of
accounting, Financial and ratio analysis.

10.  Financing of Foreign Trade:
International trade, concept of Letter of credit, Kinds of Letter of credit, Foreign
Exchange and Remittance
 Documents:
Familiarize the trainee with various types of loan, Charge documents, Mortgage,
Signing, Witness, Registration, Valuation, Certificate, legal opinion, Preservation.
 Workshop on Anti money laundering:
To combat money laundering activities, Anti money laundering Act-2009 etc.
 Credit Management and Project Appraisal:
Credit Appraisal, Credit worthiness, 5C (Character, Capital, Capacity, Capability, Collateral,
Human Capacity etc.)

11. Questionnaire Survey
Training and Development Program Should be based on the Routine Activity of An
Organization.
Graphical Presentation:
Particular Respondent Percentage
Strongly Agree 9 45%
Agree 6 30%
Undecided 2 10%
Disagree 3 15%
Strongly Disagree 0 0%

12. Which Types of Training Program you Prefer Most?
Graphical Presentation:
Particular Respondent Percentage
Job Rotation 12 60%
Coaching 2 10%
Class-room Lecture 0 0%
Counseling 4 20%
Brainstorming 2 10%
Role-playing 0 0%

13. Are You Satisfied With the Existing Method, Aspect of Training of Your Organization?
Graphical Description:

14. The Evaluation Process of Training and Development Program of Your Organization
Much Satisfactory ?
Graphical Description:
Particular Respondent Percentage
Strongly Agree 4 20%
Agree 12 60%
Undecided 2 10%
Disagree 2 10%
Strongly Disagree 0 0%

15. Major PROBLEMS
Summary of the Problems of Training & Development function at
FSIBL
• Employees don’t have clear idea about the different methods of Training &
Development of FSIBL Bank.
• No Process in followed to identify the deficiencies of skill and performance level before
providing the training and development program at FSIBL.
• FSIBL Bank Ltd does not arrange the training program systematically.
• FSIBL Bank Ltd doesn’t provide proper concentration on before and after training
assessment.

16. Recommendations
• Employees should be clear idea about the different methods of Training & Development
of FSIBL Bank.
• Need to follow specific process to identify the deficiencies of skill and performance level
before providing the training and development program at FSIBL.
• FSIBL Bank Ltd Need to focus on arranges the training program systematically.
• FSIBL Bank Ltd Should is providing proper concentration on before and after training
assessment.

17. Conclusion
• Lots of new commercial banks have been established in last few years and these banks have
made this sector very competitive. FSIBL Bank Ltd setting new standards in the Banking
sector in the time of turbulent economic conditions. From the very inception it plays a vital
role in the national economy. To keep pace with the motto, they provide proper attention
on every department including the Human Resources Department and an important
function of this HR Department is Training and Development. Banking sectors no more
depends on a traditional method of banking. In this competitive world, this sector has
trenched its wings wide enough to cover any kind of financial service anywhere in this
world.
• This thesis has tried to present the HR practices in FSIBL Bank Ltd. in comparison to its
closest competitor in the same industry. From the analysis I found the Training and
Development system is a very satisfactory one. In the time of my internship, I got the
support as per my demand for attaining this knowledge and to get proper information
about my topic that is Training and Development program of FSIBL Bank Ltd.
• From the phase of need assessment to evaluation of training, FSIBL Bank Ltd tries to provide
proper attention to enrich their employee’s skill for reaching in their desired goal. With the
help of training and development programs, organization can improve its productivity and
efficiency level to an utmost position.
• Despite few of problems in training and development section in FSIBL Bank Ltd. it improving
its employee and executive skill to reach the summit.