1. Why Telemarketing is essential for your business? Anna Shaw Associates is a Telemarketing Agency offering a variety of
telemarketing, marketing, appointment setting and telesales solutions.
There are two main categories of telemarketing: Business-to-Business and Business-to- We are based nationwide and offer:
Consumer.
• Telemarketing and telesales
Customers present, past or prospective (future) are contacted with a purpose of sales or • Appointment setting
introduction of a new product or service, lead generation, for the purpose of information • Data cleaning
gathering or appointments generation where further sale can be discussed and agreed. • Database creating
• Customer services and reviving old/past clients
Your prospective client will have their first impression of your company through the • Telephone research and interviewing for the purposes of obtaining more info – often
telemarketer that calls them, their representation of your company, their knowledge of your called company profiling
company and understanding of prospect’s needs, ability to ask the right questions and • Market research
make correct conclusions, follow up with an informative e-mail or letter and then make a • Multilingual telemarketing and research
very productive and efficient follow up call. Telemarketer’s job is not just to talk, but to listen • Outbound and inbound telemarketing
also, and to identify interest. • We now offer virtual office services. This includes call answering service, customer
services, receiving and answering e-mails, sending letters by post, admin and other
Telemarketers have to think on the spot and have to make quick and good decisions secretarial services.
because every conversation is different and they have to qualify leads, opportunities, sales,
and clients. That's why script reading doesn't work well in telemarketing and we, as a We have over 100 years of collective telemarketing experience and have particular
telemarketing agency, we do not read scripts, but encourage creativity that boosts perfor- expertise in telemarketing for Recruitment agencies, generalist and more specialist ones;
mance and success (unless industries' regulations state otherwise - which is rare). search and selection, Interim Management; training companies, facilities management,
property services, financial sector, monthly magazine advertising telesales, defence,
Telemarketing campaigns can be used for a variety of purposes but mainly to produce aerospace, health, retail, accountants, start-ups and many others.
more sales and leads, but isn't it the way most of our businesses grow? How many
businesses are prepared to invest a few thousand pounds into advertising which has Everything is managed and monitored – clients just outsource us their needs and reap the
significantly less conversion rate in comparison to telemarketing? results! It’s like having your own call centre for a fraction of the price. There are no setting
up charges and our prices are extremely competitive. We undertake from small to big
Telemarketing allows you to generate a specific response from selected targeted groups of projects. We offer Business-to-Business and Business-to-Consumer Telemarketing and
customers/prospects. It allows you to focus on the areas of you business you want to Telesales Services.
boost, you can gauge customer’s interest immediately due to interaction on the phone, it’s
always beneficial to ask questions to assess the prospects/clients needs and of course you We manage campaigns, special initiatives, boost turnovers and vacancy flow, introduce
can deal with any questions or queries on the phone right away! You can analyse the new service into various markets, etc.
success of any of your campaigns accurately using responses you receive, you can also
do a trial test to see if telemarketing will work for your business (your product or services) We deliver very high level of telemarketing services and results through continuously
or to test to find the right targets before starting a full campaign. Here at Anna Shaw improving our skills, techniques, variety of experience and performance.
Associates we encourage all our first-time clients to do a trial first before committing to a
longer campaign. You can also use telemarketing to renew relationships with your past and All our telemarketers have 5+ years of telemarketing experience prior to joining our agency.
present clients and build customer loyalty, re-establishing lapsed customer relationships We do not outsource to India or any other country. All telemarketing is carried out by a very
and of course, generate new business! capable team of 20+ telemarketers who speak perfect English!
You may have telemarketed on the small scale yourself, but in order to keep it up and have We offer special trial rates to new clients and start up companies. Ask for a quotation now!
an increase in queries, orders, appointments, sales, etc – you need to have telemarketing
running on a continuous basis or at least to do regular campaigns to boost the turnover.
www.annashawassociates.co.uk