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By
Anamika Chaturvedi
HIET GZB
The word ‘Retailing’ refers to breaking of bulk &
any activity that involves the direct sale to an
individual customer or end user
Retailing in India
Sustainable development in Retailing
Sustainable development is defined “as development
which meets the needs of the present without
compromising the ability of future generations to
meet their own needs”.
environment, society, and the economy.
Reduce
Reuse
Recycling
Efforts need to be done by retailers
 Creating awareness – Printing sensitized taglines on

the products (example - go green – save earth)
 Sponsoring green events like World Environment
day
 Reduce power consumption
 Using materials for refrigerants that have will lower
the global warming
 Using re-cycled paper for printing of bills
 Use of eco-friendly bags like paper/jute bags as
against plastic bags
Inclusive growth
Inclusive growth ensures
the access of
opportunities provides
for all segment of society
that ensure meaningful
and sustainable shapes
for all, which include the
poorest and the rest
Inclusive growth by (FDI) in retail
FDI in India grew 17% to $ 28 bn in
2013: UNCTAD
The Government of India has allowed
51 per cent FDI in Multi-Brand
Retail Trading (MBRT) and 100 per
cent in Single-Brand Retail Trading
(SBRT). If organized retail can
eliminate the middlemen in the farmto-fork chain, it will boost the
incomes of quite a few other Indians
— about 650 million, who depend
on farming for a living. Steadilygrowing farm incomes and
productivity can revolutionize India,
raise health, education and
environmental standards, and make
growth truly inclusive.
Issues in Retail for Inclusive
Growth
Unorganized Retailing.
Refusal of 100 % FDI in multibranding.
Fear to loss of small retailers.
There is absence of strong infrastructure system in remote

areas.
Supply chain expertise and manpower availability .
Unawareness about E-Retailing.
Organized & Unorganized Retail
sector in India
Online Retailing

India’s urban population has contributed immensely
to the growth of the online market in the country.
Around 30–40 per cent of the total retail in India’s
top 75 cities is expected to be carried out online in
the next 7–10 years
Key drivers of retail growth in
India
 Higher incomes driving the purchase of essential and nonessential








products.
Evolving consumption patterns of Indian customers.
New technology and lifestyle trends creating replacement demand.
Increase in rural income as well as urbanization.
Increase in easy access to credit and consumer awareness.
Growth of modern trade format across urban, Tier I, Tier II and
Tier III cities and towns.
Rapid urbanization and growing trend towards nuclear families.
FDI in Retail & eco friendly retailing.
MERCHANDISING:
An entertainment center
for children

10.0

Polite & courteous sales
people

86.1

Quality of products

85.9

Non-intrusive sales people

76.2

Value for money

75.1

Attractive displays

75.0

Range of products

65.8

Schemes & promotions

48.8

Exchange/ return policy

44.1

A trial room

32.0

Eco-friendly products

20%

Acceptance of credit cards

25.1
CONCLUSION
In Retail marketing
 retailers have a major role to play in caring for the environment- political,
social and ecological.
 They need to adopt a holistic approach for a sustainable retail by
encompassing strategy, design and execution to increase revenue, manage
risk, enhance brand and reduce cost in their day to day operations.
 The retailers as well as consumer need to emulate the best global practices
to save the planet to make it a better place to live for generations to come.
They should encourage the “green initiatives”.
 If each and every shareholder contributes towards sustainability then the
combined effort will benefit and it will ensure an inclusive growth and
bright future.
Retail & Sustainable Development

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Retail & Sustainable Development

  • 2. The word ‘Retailing’ refers to breaking of bulk & any activity that involves the direct sale to an individual customer or end user
  • 4. Sustainable development in Retailing Sustainable development is defined “as development which meets the needs of the present without compromising the ability of future generations to meet their own needs”. environment, society, and the economy. Reduce Reuse Recycling
  • 5. Efforts need to be done by retailers  Creating awareness – Printing sensitized taglines on the products (example - go green – save earth)  Sponsoring green events like World Environment day  Reduce power consumption  Using materials for refrigerants that have will lower the global warming  Using re-cycled paper for printing of bills  Use of eco-friendly bags like paper/jute bags as against plastic bags
  • 6. Inclusive growth Inclusive growth ensures the access of opportunities provides for all segment of society that ensure meaningful and sustainable shapes for all, which include the poorest and the rest
  • 7. Inclusive growth by (FDI) in retail FDI in India grew 17% to $ 28 bn in 2013: UNCTAD The Government of India has allowed 51 per cent FDI in Multi-Brand Retail Trading (MBRT) and 100 per cent in Single-Brand Retail Trading (SBRT). If organized retail can eliminate the middlemen in the farmto-fork chain, it will boost the incomes of quite a few other Indians — about 650 million, who depend on farming for a living. Steadilygrowing farm incomes and productivity can revolutionize India, raise health, education and environmental standards, and make growth truly inclusive.
  • 8. Issues in Retail for Inclusive Growth Unorganized Retailing. Refusal of 100 % FDI in multibranding. Fear to loss of small retailers. There is absence of strong infrastructure system in remote areas. Supply chain expertise and manpower availability . Unawareness about E-Retailing.
  • 9. Organized & Unorganized Retail sector in India
  • 10. Online Retailing India’s urban population has contributed immensely to the growth of the online market in the country. Around 30–40 per cent of the total retail in India’s top 75 cities is expected to be carried out online in the next 7–10 years
  • 11. Key drivers of retail growth in India  Higher incomes driving the purchase of essential and nonessential        products. Evolving consumption patterns of Indian customers. New technology and lifestyle trends creating replacement demand. Increase in rural income as well as urbanization. Increase in easy access to credit and consumer awareness. Growth of modern trade format across urban, Tier I, Tier II and Tier III cities and towns. Rapid urbanization and growing trend towards nuclear families. FDI in Retail & eco friendly retailing.
  • 12. MERCHANDISING: An entertainment center for children 10.0 Polite & courteous sales people 86.1 Quality of products 85.9 Non-intrusive sales people 76.2 Value for money 75.1 Attractive displays 75.0 Range of products 65.8 Schemes & promotions 48.8 Exchange/ return policy 44.1 A trial room 32.0 Eco-friendly products 20% Acceptance of credit cards 25.1
  • 13. CONCLUSION In Retail marketing  retailers have a major role to play in caring for the environment- political, social and ecological.  They need to adopt a holistic approach for a sustainable retail by encompassing strategy, design and execution to increase revenue, manage risk, enhance brand and reduce cost in their day to day operations.  The retailers as well as consumer need to emulate the best global practices to save the planet to make it a better place to live for generations to come. They should encourage the “green initiatives”.  If each and every shareholder contributes towards sustainability then the combined effort will benefit and it will ensure an inclusive growth and bright future.