IT's Role in Corporate Governance and Fraud Prevention

Information Technology And Corporate Governance Essay
Information Technology plays a key role in signifying effective corporate governance and fraud
prevention. Increasing use of Technology in almost every organization has changed the way we
work and it has brought in efficiency at work and also reduces human error which can be caused by
stress or too much work. IT improves communication thus improving customer satisfaction and
encourages innovation and creativity which can be used in business growth and expansion. IT also
improves the Human Resource Management process and saves time through automation of various
tasks. The use of internet and computers to work eliminated the space and time boundaries as
employees can work from anywhere and anytime.
Though we enjoy the benefits that come with technology at work, it also tends to be risky, especially
when it comes to data/information security. Those employees in important decision making
positions will need access to private business information which can pose as a threat, as it is very
difficult to monitor the usage and privacy of this information. Employees carry flash drives at work,
so they can easily transfer critical business information and use it for their own personal gains.
One of the worst and most widespread crimes is identity theft. Such thefts where individuals' Social
Security and credit card numbers are stolen and used by thieves are not new. Criminals have always
obtained information about other people–by stealing wallets or dumpster digging. But
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Contribution Of Information Technology
"Recent advancement in information technology have Trans formed every facet of human life and
revolutionized the world as never before witnessed in known human history."
The world of computers, telecommunication, televisions, the internet and all other audio and visual
media is facing rapid and radical changes presently. This has generated infinite and unimaginable
new opportunities in education, communication and more particularly the service sector.
'Information Technology' comprises computers, telecommunications, television, audio–visual
media, development of software etc. Computer is the major segment of Information Technology
which has permeated and grasped every sphere of existence of human society and become
indispensable. The ... Show more content on Helpwriting.net ...
With IT becoming acceptable to all, it became apparent that people needed to know computers to
excel in life.
Recent studies conducted by leading IT associations and business intelligence concern, have shown
that our country will require millions of IT professionals up to 2005. A study conducted NASSCOM
also reveals that the demand of IT professionals during 2005 be much more than the expected
availability. The emerging IT enabled service (ITES) segment has shown tremendous avenues of
jobs for the IT professionals. A study conducted NASSCOM (2002–2003) shows that the ITES
sector wills create job opportunities for over 1.1million people by 2008. It is worthwhile to note that
during the last 20 years, the IT industry's present trend reflects more than 20 times increases in
ITES–BP segment. In spite of USA's restrictions on outsourcing from Indian market, it is felt that
with globalization, the opening of economic fronts and markets becoming more competitive, it will
be non–profitable for the USA companies and business tycoons, if they restrict the outsourcing
opportunities available from India. As such more and more job opportunities will be further
generated in IT and ITES segment positively.
After the September 11th incident, the IT industry went through some difficulties, though Indian IT
field didn't feel the adverse effect as much as other developed countries, some Indian youth went
jobless albeit temporarily. The basic lesson that our country earn

Canon Future Strategies Essay example
The Excellent Global Corporation Plan
Based on the corporate philosophy of kyosei, the Excellent Global Corporation Plan is a medium–
to long–term management plan with the goal of building a corporate group that continues
contributing to society through technological innovation, aiming to be a corporation worthy of
admiration and respect worldwide. In the five–year first phase of the plan, which began in 1996,
Canon inculcated in the Group the concepts of profit orientation and total optimization, introducing
production reforms by means of the cell production system, and cash flow–based consolidated
business performance evaluation. In the second phase of the plan, which began in 2001, they have
aimed to become No.1 in all our businesses ... Show more content on Helpwriting.net ...
Looking at figures for individual business segments in fiscal 2004, investment in business machines
was ¥120.9 billion, or 43.9% of total research and development expenses, while investment in
cameras was ¥35.5 billion, or 12.9%.
Canon has achieved tremendous results in its quest to become a truly excellent company through a
strategy of selection and concentration. While working to bring Phase II to a successful conclusion,
they are also making thorough preparations to pursue healthy growth, our new target for Phase III,
which begins in 2006.
Future Concentration
Canon's future strategy was to create a resilient global organisation and to make the company a
leader in the imaging industry. Canon would make further efforts to improve products and increase
profitability by raising the quality of digital engineering systems, developing technologies to
enhance production efficiency and creating new key components and devices.
Fujio Mitarai, President and CEO, CANON says that "We at Canon view technology as the origin of
our profit. Looking to Canon's development from 2010 through 2020, we are working to identify
fields for further growth"
Future Strategy
Fast development of new–products Refocusing on the Color printing machine market High–
compression PDF conversion technology– business machines
Full–color document data typically contain 30 to 40 times more digital information than

The Cloud Of Cloud Computing
2. "The cloud." Could computing is a new technology, which is receiving a lot of attention from
businesses and information technology companies. Cloud computing involves the subscribing
services and obtaining a network based storage space as well as computer resources over the
Internet. Basically, cloud computing is the delivery of computing resources over the Internet. It
gives people and businesses an opportunity to make use of hardware and software that are under the
control and management of third party companies located in remote locations. Some of the
examples of cloud services are webmail services such as Yahoo and Gmail, online business
applications, online file storage and social networking sites. The cloud computing technology
enables companies to access information and other computer resources from any part where a
network connection is available. The technology provides a pool of resources that are shared. The
pool of resources includes networks, data storage space, and computer processing power and
customized user and corporate applications. What cloud can do for companies? There are various
benefits the cloud can offer to companies. The first one is saving costs of the cloud. Choosing cloud
enables the business to save money in many ways. For example, cloud eliminates the need to invest
in storage hardware as well as other physical infrastructure such as servers. In addition, companies
will save costs by eliminating the need to have a dedicated and full–time

Outlook 2015 For The Ict Sector
Outlook 2015 for the ICT sector Definition Information and Communication Technology is defined
as convergence of audio–visual and telephone networks with computer networks using a link
system. There is a cost savings due to merge of telephone network with the computer network
system using a single unified system of cabling, signal distribution and management. Outlook 2015
Current Information and Communication technology includes big data, the cloud, mobile
communication, and social media. These ICT developments marked latest trends in ICT, and
promise to bring enormous potential improvement in ICT industry in future. These developments
will further pass to a whole range of industries and sectors that leverage ICT. Information and
Communication Technologies (ICT) get increasingly integrated and embedded into our everyday
environment. By becoming connected and intelligent, today 's ICT systems evolve to cyber–physical
systems. ICT gained importance in almost all mainstream sectors of economy, this represent a great
opportunity by resolving not only host of social issues–providing more efficient management of
social infrastructure but also tackling other social issues like education, environment, etc. The long–
standing ICT devices were linked to our Smartphones, Tablets, Laptops, etc. But evolution of
technology is making ICT as a core of future Smart Cities – Smart transportation, Smart Homes,
Smart offices, etc. Also connecting everything with Internet "Internet of things" is

International Economic Growth And Prosperity
Education is the key to global economic growth and prosperity. For any educational institution to
compete in the global market, it must invest in higher education in a manner that is productive,
accountable and reactive to the contemporary needs of its population. Over the past decade,
institutions of higher learning have experience a significant paradigm shift of the role of information
technology. It has evolved from being solely a support function to becoming a leader in innovation
for these institutions. This has allowed many to perform a system wide alignment of information
technology with the institution's larger vision and mission through developing a technology strategy.
The technology strategic planning process represents a ... Show more content on Helpwriting.net ...
While there is no clear technology strategic plan lay out, there exists elements of the plan described
here. A SWOT analysis is conduct to evaluate these elements of the technology strategic plan. This
is followed by a discussion of growth opportunities that are specific to institutions of higher learning
including the concept of disruptive innovation as described by Clayton Christensen.
Finally, plan for future growth for West Virginia University is discussed in terms of developing a
technology strategy. Five strategic goals are described as follows with specific objectives and action
steps to achieve those objectives.
INTRODUCTION
West Virginia University is a public, land–grant institution founded in 1867. It has a research
classification of High Research Activity as classified by the Carnegie Foundation for the
Advancement of Teaching (West Virginia University, 2012).
Currently, there are more than 1,700 full–time and almost 700 part–time faculty on the campus. The
University spends almost $200 million annually in sponsored contracts and research grants and
ranks nationally for several prestigious scholarships
The University has a total of 14 colleges and schools offering 184 bachelor's, master's, doctoral, and
professional degree programs in the arts and sciences; business and economics; creative arts;
engineering and mineral resources; human resources and education; journalism; law; agriculture,
natural resources and design; dentistry;

Key Issues That Are The Root Cause Of The New Cio 's Problems
1. Identify key issues that are the root cause of the new CIO's problems. Ans. Key issues that are the
root cause of the CIO's problems are: i) The YNG applications were developed over time and were
independent of one another, along with the added applications from acquired companies. This
caused the applications to use different platforms and different database management systems. This
can make the "Enterprise Integration" a huge problem as lot of efforts will go to integrate these
varied platforms and databases. ii) The applications purchased from third parties are mostly
supported in house as the vendors are now defunct. iii) Most legacy systems have been hard to
maintain and seems to increase budgets as retired professionals are hired to maintain them. iv)
Applications such as the payroll system are not updated to the latest and are not using the latest
versions of the software. v) The FPRD system has been patched by the internal IT and there is no
Change management system to keep a check on what goes into production. vi) Business doesn't
involve IT to buy software and hardware solutions which leads to disparate hardware and software
combinations. vii) The success rate for systems developed in house has been poor; most of them
have not realized their benefits, incurring large budget overruns. The business–acquired applications
were more successful in meeting business needs; however, several attempts at software selection
and implementation have resulted in substantial

Information Technology And Its Disadvantages
The significance of Information Technology and Its Disadvantages In this particular modern day and
age, i . t plays a big role. Still if you're not in the field of it yourself, you might not know precisely
how information technology touches your life. Study below to find out how automobile plays a role
in a number of different fields which you might not have realized. Learn the particular governance
tools of information technologies with an online class. For anybody that don't know, technology is
the study and usage of systems for storing, locating, and sending information. This may include
software, hardware, software, and so much more. Much of what people utilization in the 21st
century was made with help from i . t. Items as common seeing that cars use information
technology. Enterprise, education, and even healthcare have been redesigned thanks to it. Read more
about how each industry has been changed using automobile below. The Importance of Information
Technology in corporate With the introduction of personal computers, the business world was
changed eternally. Using computers and computer software, businesses use information technology
to ensure their departments run efficiently. They use information technology in a number of distinct
departments including human resources, financing, manufacturing, and security. Utilizing
information technology, businesses have the ability to look at changes in the global markets
significantly faster than they usually carry

Background Information On RWE IT Governance, Service...
Background Information on RWE IT GmbH Mission / Strategy RWE IT supports the Group strategy
to achieve more value and more growth. The RWE IT strategy thus consists of three pillars (a)
supporting the business with professional and reliable services; (b) implementing synergies and
continually optimising costs and (c) value proposition focussed on customer benefits (RWE IT,
2014). Organisation RWE IT GmbH an internationally operating It company and is structured in the
three core functions IT Governance, Service Management and Service Delivery. The divisions
accounting & administration, controlling and HR (human resources) are support functions within
the IT organisation and are interlinked with the service delivery departments. The IT Governance is
responsible for developing a Group IT strategy, defining IT standards, planning and controlling the
Group's IT budget. The Service Management is providing IT solutions as well as contractual
negotiations and concluding contracts. It is not promoting services as the internal customers are
obligated to assign RWE IT to provide IT services. The Service Delivery is responsible to fulfil the
customer needs in a cost–efficient way. This division implements IT projects and operates IT
solutions with a defined level of quality. Within the Service Delivery the IT consultancy department
is providing services for project management, business process implementation, support services
and development. The organisational entity Infrastructure is the internal supplier for hardware,
network services and IT security services. Challenges ... Show more content on Helpwriting.net ...
Within RWE IT a cost saving program has been initiated and is intended to cut IT costs for the
Group by a further € 100 million by

Estonia 's Voluntary Cg Recommendations
Estonia's voluntary CG recommendations suggests that atleast half of the supervisory board
members should be independent. State–owned enterprise (SOE) board members are selected
through non–centralised process with members of the supervisory board nominations split between
Ministry of finance and ministry having the ownership rights. The law in Estonia calls for maximum
5 and 3 year terms for supervisory and management boards for both public listed companies and
SOE. In Estonia, good corporate governance is promoted with a mix of both legal and institutional
mechanisms. The Commercial Code (CC) has been the primary legislative piece for corporate
governance in Estonia which has been amended on several occasions since its adoption way back in
1995.Estonian Financial Supervision Authority (FSA) exercises the main regulatory and
enforcement powers for the listed companies. FSA has autonomous competence and a separate
budget though it is an agency of the Bank of Estonia. FSA was brought into existence as a result of
the Financial Supervision Authority Act in 2001. FSA has two boards – supervisory and
management board and the functions are similar to the ones listed above. Estonia published its first
voluntary CG code whose main function is to enhance corporate governance and transparency
through improved reporting systems by listed companies.
With this under–development by its side, newly formed government took a bold decision with a
technology focused future throwing the

Governance Of Information Technology Security
Governance of Information Technology Security
A.Introduction: [1]
Security is an essential human idea that has ended up more hard to characterize and authorize in
Information Age. The significance of information security drove social orders to create inventive
methods for securing their information. Internet, has made it conceivable to send tremendous
amounts of information over the globe easily. Nonetheless, the test of controlling and ensuring that
information has developed exponentially now that information can be effortlessly transmitted, put
away, replicated, controlled, and pulverized.
Inside a vast organization, information technology for the most part alludes to laptop and desktop
PCs, servers that shape a network, despite the ... Show more content on Helpwriting.net ...
Confidentiality is shielding access to sensible information from the individuals who don 't have a
legal need to utilize it.Integrity is guaranteeing that information is precise and dependable and can 't
be modified in unforeseen ways. The Information technology security is regularly the test of
adjusting the requests of clients versus the requirement for data confidentiality & integrity.
B.Understanding Your Adversaries :[9]
Who is breaking into networked systems is the most complex of assaults!!It just doesn't make a
difference regardless of who the attackers may be, they all need to be shielded against:
Industrial Spies A few people have attempted to pay off or blackmail the data from its legitimate
proprietors for instance, by offering to help an organization close its vulnerabilities in return for a
substantial money payment. There have likewise been reports of assailants who have attempted to
sell organization secrets to contenders of the organizations that they have entered.
Ideologues and national agents
There is a little yet developing populace of "hacktivists" who break in sites for ideological or
political reasons. Regularly, the expectation of these individuals is to destroy website pages to create
an impression or something to that affect, by defacement of law implementation agencies,
annihilation of sites by ecological groups. In some cases, the incidents may be completed against
national interests. In different cases, you see people in one purview

Information Management And Technology Strategy
1. Introduction
This document is an evaluation report prepared for Information Management and Technology
Strategy of VicRoads for the duration 2012 to 2014. Information Management and Technology
(IM&T) is considered to be an important business enabler for delivering VicRoads Strategic
directions from 2012 to 2014. The principles briefed in the IM&T report deliver guidelines for the
usage, management and implementation of IM&T resources, assets and services across VicRoads
(VicRoads, 2013).
This evaluation report aims to analyse IM&T Strategic Report of VicRoads against precise criteria
of COBIT 5 framework and seeks to provide recommendations on the basis of key findings of the
assessment.
Some of the key features of this strategic plan evaluation report are stated below.
 COBIT 5 Framework is chosen as the standard ICT governance framework to evaluate the
content of the strategy report.
 IT–related Goals, Metrics, Process Practices, Inputs and Outputs of Key enabling processes of
COBIT 5 Process Reference Model are chosen are as evaluation criteria and guidelines.
 Direct and indirect evidences from VicRoads IM&T strategic report 2012–2014 and VicRoads
Annual Report that satisfy the evaluation criteria are identified and presented in the analysis.
 Based on the key findings from the analysis, relevant recommendations are formulated to revise
the strategic plan in order to better meet the chosen criteria of COBIT 5.
As the current VicRoads IM&T strategy is nearly

What is Corporate Governance?
Corporate Governance What is Corporate Governance? Corporate governance refers to the set of
rules, procedures and processes which merge to form a structure or a system to control and direct
companies/organizations. It is the manner or a specific set of ways in which the objectives of an
organization are achieved. It is the body of structure which specifies rules and regulations so that the
interests of stakeholders are not affected in achieving the goals of an organization. Corporate
governance is a set of rules or a code of conduct by which organizations abide. Corporate
governance applies to every aspect of the organization; it sets parameters for everyday transactions,
employee relationships, rights and responsibilities, action plans, internal control, performance
measures and corporate disclosure. it is the protocols which are implemented at any organization so
that right and responsibilities are clear, no one's interest is harmed or neglected and in case of a
violation or complaint clear rules are present to judge the matter. The principals of corporate
governance include Rights and equitable treatment of shareholders, Interests of other stakeholders,
Role and responsibilities of the board, Integrity and ethical behavior and Disclosure and
transparency. There are three theories of corporate governance; stewardship theory, agency theory
and market theory. History of Corporate Governance The term corporate governance was first
minted by Richard Eells (1960)

Management Of Information Systems ( Mis )
Management of information systems (MIS) looks at combining technology users, the technology
itself and the processes used in order to complete a certain goal. In order to manage the systems,
strategic direction is critical in tracing the strategic goals of any organization.
Careful crafting of investments in the global IT offers Microsoft an opportune to have increased
control as well enhanced coordination. In addition, this has enabled the organization to have access
to global markets. On the other hand, it presents challenges to the management in engineering the
global systems.
Introduction
Global business impacts in a significant way on management practices because it differs from
regions and businesses. In order to counter these management problems, the management is
required to have an integrated approach. The main implications concern the micro management
aspects as well as the sectoral management.
Clear understanding of a business' strategy and definition of its goals helps in shaping the business
and informing its stakeholders of their objectives in the business. Better integration, coordination
and focus are a significant determinant of success and creation of a competitive advantage.
Microsoft
Since its inception in the late 70s, Microsoft has continued to grow tremendously from its
innovation coupled with good management. Over the years, proper business strategy has enabled it
in executive decision making which is important in communicating and driving the

Data and Technology in Business
Data and Technology
The successful company's activities (management) are related to collection, storage, and analysis
and interpreting data. The purpose of data collection is to get hold of information and to
continuously record and to make decisions on key issues. Data collection is the storage of data and
prepare for the future process. Moreover, every piece information is a valuable resource in business,
such as cost of production, share prices and exchange rates, company reports and market research.
The information (data) is mostly collected about their own organisations to analyse themselves and
given to other companies to analyse it. Also, the up to date and accurate information (progress of the
business) helps to managers and employees involved in making decisions. There are two types of
data that usually used in businesses, the quantitative and qualitative. The quantitative data is a
business or financial analysis, performance that aims to understand behaviour by using complex
mathematical and statistical modelling, measurement, research and display the results, using the
charts, histograms, tables and graphs. Quantitative analysis can be done for a variety of reasons,
such as the measurement, performance estimation and calculation of the number of financial
instruments (earnings per share, popular product, cash flow and costs). Moreover, surveys and the
use of government publications are common methods of collecting quantitative data. For example.
Tesco has the

International Journal Of Web Services Research
Information Technology Journals Journals are academic publications intended to further progress in
different fields by reporting new research and findings by various authors. There are thousands of
journals dedicated to information technology, most of which release several issues a year. Out of all
of these journals, the five that will be discussed are ones that cater specifically to technological
applications and developments. International Journal of Web Services Research (IJWSR) The
International Journal of Web Services Research is a journal dedicated to the latest research findings
and industry solutions covering all aspects of Web services technology (Zhang, 2015). The topics
covered in this journal include case studies, ... Show more content on Helpwriting.net ...
The IJWSR is designed and dedicated to be a "valuable resource providing leading technologies,
development, ideas, and trends to an international readership of researchers and engineers in the
field of Web Services" (Zhang, 2015). International Journal of Strategic Information Technology
and Applications (IJSITA) The International Journal of Strategic Information Technology and
Applications is a journal based on state–of–the–art research in organizations that implement
information technology systems. These organizations include governments, non–profits, national
systems, corporations, and various other entities. Some of the topics that this journal covers include
analysis and avoidance of risk, problem detection and solutions, competitive advantages, data
mining, e–marketing, security strategies, and more. The mission of IJSITA is to "advance the field
of information systems through publication of high quality research and practitioner articles on the
development and use of strategic information technology" (Howard, 2015). Their focus is the
understanding of strategy and strategic information systems and how it is involved in strategic
planning for various organizations. This journal is especially useful to industry professionals,
scholars, and researchers. Journal of Information Technology Research (JITR) The Journal of
Information Technology Research compiles comprehensive research on the newest and most
accelerated breakthroughs in information

Information Security Policies
1. Introduction
Public sector always play a major role in the development and growth of the economic mostly in the
developing nations, but when modern facilities like information and communication technologies
(ICT), are applied it will improve the public sector greatly and contributes to better services
processes that can address citizens as well as government services. Also, information technology
(IT) has become a real force in the process of transforming our social, economic and political life's,
there is little chance for nations or regions to progress without the incorporation of information
technology. Furthermore, corporate governance deal with different people who are united as one
entity with the power and authority to direct, control and rule organization.(Ruin,2001).
Obviously, information system in Zanzibar and most developing nations like Kenya are facing
serious challenges. These include: government policy, non–availability of fund, inadequate
infrastructure and inadequate skill.
1.1 GOVERNMENT POLICY
Information security policy is challenging in non–industrialize nations because of mismatch
between the current and the future system owing to the huge gap in physical, cultural, economic and
different other contexts between the software designer and the place the system is being
implemented. (Heeks,2002).
Also, documentation policy is a problem, because many factors which could allow individuals to
access the services effectively is not recognized, that is, the

The Impact Of Conflict Management On The Business World
The Role of IT in Conflict Management David McNamee Webster University Dr. Bold MNGMNT
5000 Table of Contents 3 Introduction 4 Early Development of Conflict Management 5–6 Conflict
Management in the Business World 6–7 Nation to Nation Conflict Management 7 Summary 8
References Introduction Conflict Management has been in constant use since the beginning of time
between all species, particularly humans. With the dawning of the internet and its increasing use
throughout the world, conflict management has changed drastically. Information Technology has
also had a great impact on how we manage conflict. At the peer to peer level, it has greatly
emboldened individuals, this same statement can be carried over through ... Show more content on
Helpwriting.net ...
It was determined that "the quality of arts–related ICT use positively predicted problem–solving
skill, whereas the quantity of arts–related ICT use negatively predicted problem–solving skill."
(Liam, Martin, Anderson, Gibson, Sudmalis 2014). To simply state the result, when ICT was used
for what it was designed for the results were predictable, conversely the use of the program for
duties outside of the scope of what was intended actually reduced problem–solving ability. This
refers to the reliance some students would place on the ICT to determine every correct "next step".
Students that rely on the ICT to determine every "correct" step showed a reduced ability to conduct
problem solving on their own. Early development of critical thinking skills and problem solving is
essential in the development of society, IT programs can be utilized for critical decision modeling
but the ability to utilize common sense and determination of outcomes is important. Conflict
Management in the Business World In modern business, organizations deal with global partners and
conflict often arises because of different outlooks, objectives, and policies. IT solutions are common
in modern business to not only resolve conflict but to prevent it from occurring. In many cases

The Imperfection Of Information Technology : Governance
The meaning of the term "governance" is how reasonable and effective quotas are governed in the
organisations. IG is an emerging concept of response to the imperfection of Information technology
(IT) governance related to the increase crucial of information in the organisation. Information is
used throughout the organisation as a business resource can be effectively managed, including the
resolution of information conflict issues management. Especially, in information intensive banking
industry (Kress, 2010). The meaning of the term "governance" is how reasonable and effective
quotas are governed in the organisations. IG is an emerging concept of response to the imperfection
of Information technology (IT) governance related to the increase crucial of information in the
organisation. Information is used throughout the organisation as a business resource can be
effectively managed, including the resolution of information conflict issues management.
Especially, in information intensive banking industry (Kress, 2010). The meaning of the term
"governance" is how reasonable and effective quotas are governed in the organisations. IG is an
emerging concept of response to the imperfection of Information technology (IT) governance
related to the increase crucial of information in the organisation. Information is used throughout the
organisation as a business resource can be effectively managed, including the resolution of
information conflict issues management. Especially, in

Essay On The Trend Of Technology In Business
Running head: TECHNOLOGY
The Trend of Technology in Business and Everyday Life
Khristina Bell
Bethel University
The trend of technology is continuing to rise as the economy continues to change. "Some aspects of
society and our individual lives are also influenced by technology in many direct and indirect ways,
including governance,entertainment, human relationships, and our views on morality, mind, matter
and our own human nature" (Patil, 2017). All of the aspects listed play a huge role in the trend of
technology changing as society does.
Everyday technology is being used at the learner's current employer plays a major role in getting
things done. Adams Keegan is a company that "provides a comprehensive suite of HR ... Show
more content on Helpwriting.net ...
Several employees have complained about their computers freezing, systems running slow and in
some cases even shutting down. "Information technology is an essential tool for the average
information professional today, and ongoing research is needed to assess technological directions of
the field over a period of time. The most popular technologies are email, office productivity tools,
web browsers, library catalogs, database–searching tools, and printers" (Maceli & Burke, 2016).
The problem at Adams Keegan is the amount of advanced technology that we have compared to the
amount of clients we provide services to. All of the technology features listed are all a part of what
is used on a daily basis. Not having access to certain technology during certain times of the day can
sometimes hinder what the staff is trying to accomplish. For example, there are only a certain
amount of scanners located in our department. Clients can request that documents be scanned to
them at any given moment. If a person in payroll for example is scanning checks it can take a while
to be able to use the scanner and get back to your client in time. "An obvious benefit to technology
in businesses is increased productivity, other benefits that can help are improved speed, the ease of
sharing and storing information and a decrease in human error through automation add up to a
reduction in costs

Case Study : Troon Golf ( Page 234 )
DBW6
Q1
Collapse
Refer to Case Study 7–1: TROON GOLF (Page 234) 1. Why does the TCO approach allow Troon
management to refresh its hardware at the optimal cost level? The TCO approach is a good
methodology that allows management of Troon Company to implement IT strategy to create the
optimal trade off point while considering all impacts and benefits of IT. It can determine overall
lifecycle cost of a product or serviced. TCO includes hardware and software purchase, management
and support, end users expense, and the opportunity cost of downtime while implant the new
hardware and software, the cost of training and production lost. The TCO gives an idea of return on
investment in IT assets by analyzing the direct cost, indirect cost, transaction cost, and disposal
costs when it ends of lifecycle. The total owner cost method also is able to dig down into more IT
performance metrics. Troon management understands what is bottleneck that can be replaced to
boost up the performance; gets accurate picture of their activities and performance from looking into
the detail of the performance matric. The TCO eliminates the waste and acquits the much needed IT
asset to drive up the activities and performances.
2. If you were the head of marketing for Troon, what benefit would you receive from Mr.
Westmark's decision to implement TCO?
The head of marketing does not receive benefits directly from the implement TCO in the
Information Technology department. However, as part of the

Concept Of Enterprise Architect ( Ea ), Strategic...
In today's complex settings, executives surely understand the need of having IT governance within
their firms. With a belief that fusion between IT and business can be achieved through the
introduction of IT governance and the productivity paradox problem is solved by a well established
IT governance with efficient IT management. However, the success rate is based on the
adequateness of the governance and how well it suits that specific organization's internal and
external environments. Despite being quite a new discipline, IT governance has numbers of
structure, process, framework (Webb et al., 2006). Moreover, its explanation impedes the clear
acknowledgement and is commonly mistaken for the concept of Enterprise Architect (EA), ... Show
more content on Helpwriting.net ...
Then, each aspect will be discussed by using the juxtaposition of theoretical perspectives, mainly by
managerial and economic rationale; social–embedded perspective is used where appropriated.
Though COBIT, ITIL and some implication of IT governance may be used for illustration purpose,
the paper does not aim to intensely review any specific process, methodology, and practice.
1. Literature Reviews
2.1 Defining IT Governance
The definition is fundamental to understanding concepts and artefacts; the variability of definitions
reflects different perspectives of the topic. IT governance is interrelated to the concept of corporate
governance, which is seen as a defined relationship and mechanism between management of
organization– broad of the director, shareholder, and other executives; aiming to effectively govern
a corporation (Korhonen et al., 2009).
Nonetheless, defining IT governance is more complex than concluding that it is a set of
relationships for IT functions within an enterprise, as traditionally described by the centralize and
decentralize structure (Peterson et al., 2002; Korac–Kakabadse, 2001). Whereas Enterprise
Architect's principally concentrates on designing organization's future architectural state to support
the business, it is known as a comprised approach of IT governance (Korhonen et al., 2009). While
EA drills onto the architecture of an enterprise to ensure its ability to withstand and prolong

Air Canada Aligned Business Strategy With Information...
Air Canada Aligned Business Strategy with Information Technology
"In 2014, Air Canada achieved its best full year financial performance in the Corporation 's 77–year
history," said Calin Rovinescu, President and Chief Executive Officer. (Air Canada Website CIO
2015) Adjusted net income was $531 million, representing an increase of 56.2 per cent year–over–
year." The purpose of this paper is to examine how Air Canada in 2011 successfully aligned their
business strategy and Information Technology (IT) by managing information resources on several
levels to accomplish a competitive advantage over other airline carriers and gain the attention of
their customers through innovation. Finally, this paper will address suggestions to achieve better
Business–IT alignment to meet Air Canada's goals for the future and continued success.
A significant step towards Air Canada's success was implementing a multiple–vendor sourcing
strategy for IT. Utilizing their long time trusted partner, IBM, who was familiar with their industry
needs and company IT standards became the key liaison for expanding additional technologies
needed by other outside vendors. This newly expanded relationship between IBM and Air Canada
allowed for the airliner to concentrate on what they do best which is fly airplanes and IBM to
become an invested partner in the company's success towards innovation because they were like an
employee of Air Canada acting as their main IT sourcing vendor and consultant

Ifsm 301
ITSP #1 Assignment Hints Business Statement: Review the case–study overview and incorporate
the information into this section. Include the type of business we are in, geographical information,
background, and the current economic climate as well as future financial goals. Business Strategic
Objectives: Under the Administration section of the case study, the three new strategies are
underlined. List them with an elaboration on each. Add one not listed/related to the three and discuss
it. There are also three federal and state mandates listed which can be considered and incorporated
as your new strategic objective. Do not incorporate old technology such as the use of cell phones
and fax machines. Be innovative and consider the use ... Show more content on Helpwriting.net ...
How many people will be involved in each project (information from the case study)? This

Modmeters Case Study
With a specific end goal to consolidate a wide range of IT activities and advantage from them, the
whole organizations IT strategy must be reengineered to cooperate. Instead of looking at IT as a unit
itself, intergrading it into the business as a whole and making it work towards a common goal will
make worth in the organization. The consequent strides should be refined in each segment of
ModMeters to achieve their requests. The disregard IT projects, that the smothered spending plan,
has actuated a decision which will require where the present spending dollars are assigned before
the occasion of the advancement of existing business shapes. The correspondence could be
upgraded by conforming the IT procedures inside ModMeters with the corporate ... Show more
content on Helpwriting.net ...
Follow up on problem areas: ModMeters must request feedback from its employees than they ought
to be set up to follow up on the outcomes. Doing this will prompt employment fulfillment and
general enhancements. Strategic themes are missed at ModMeters because the choices that they
have made will be made at the top rather than all through the procedure. Financing at ModMeters
can likewise be utilized distinctively, for example, Funding Buckets. This approach helps the
organization to make need among the ventures and can support the activities considering their need.
1. What do you believe would be the optimal governance structure for the IS function at
ModMeters? Why? Ans: I believe that optimal governance structure for the IS function at
ModMeters mainly includes two most important tasks are selecting the CEO and establishing the
right direction for the organization. Even though the organization team develops the Strategic plan,
it is the board's commitment to recognize or alter the plan and to set the course. The load up
considers segments in nature, for instance, creating competition and changing cases of care and
develops a fantasy, a mission, strategic thrusts, objectives, and strategies that react to the earth, in
the meantime showing the organizations qualities and

Analysis
(Royal DSM N.V.: IT Enabling Business Transformation; CS #809–078)
Due on: 29/3/2012
1. What Challenges and opportunities do senior executives at DSM N.V. face in 2000?
In 2000, DSM senior executives were provoked with a dilemma to either continue on supporting the
past business services that DSM used to offer – the core petrochemicals business – or make an
eventually courageous investment in the future via growing the life sciences and performance
materials businesses. Subsequently, when they decided to go for the latter and alter the company's
portfolio through divestitures and acquisitions in food and pharmaceutical sectors, DSM primary
objective was to make the company concentrate on growth opportunities. In addition, ... Show more
content on Helpwriting.net ...
Moreover, it will provide many opportunities for value creation and aggressive financial goals.
Obviously, without the standardized ICT then DSM would be left with outrageous IT cost and lousy
performance at the same time.
2. What challenges and opportunities does newly–hired CIO Jo van den Hanenberg face when he
assumes his position in 2000?
In 2000, DSM hired Jo van den Hanenberg as a company–wide acting Chief Information Officer
(CIO), who was reporting to the chair of the Board of Directors responsible for ICT. Immediately
after his appointment, Hanenberg faced two objectives: a) Standardization of the ICT within DSM.
b) Skills construction for quickly integrating acquisitions and removing disinvestments from the
DSM information and ICT provision.
Hanenberg used to work for Philips and witnessed acquisitions often going wrong because of the
lack of governance from the parent company. So and in order to achieve his objectives, he focused
on three subjects: 1– Standardizing the ICT infrastructure worldwide and supporting the business by
ICT:
Hanenberg started by reducing the number of suppliers. Their number went down from 107
suppliers to just six. These six suppliers were utilized to serve e–mail and distributed ICT facilities,
end user support, networks, developing and reengineering of the business processes, and operations
of the computer centres. 2–

The Application Of Geospatial Technology
Executive Summary
Geospatial technologies comprise tools that enable surveying, mapping, remote sensing,
photogrammetry and geographic information systems (GIS). It is therefore, largely an information
oriented technology that specifically captures, analyzes, manages and uses various data to make
geographical inferences that affect every sector of the current economy. The application of
geospatial technology cuts across a wide spectrum of industries such as agriculture, security,
intelligence, urban planning, facilities management, environmental management and
telecommunication. In the US alone, the geospatial technology sector is worth $75 billion and is
expected to grow even larger in future decades. In developing economies such as Ghana, which are
faced by serious land management issues, geospatial technology is expected to assist in solving
many of these problems mainly by improving the land records. This improved state of land registry
has enabled land owners to access credit loan facilities more easily in order to use their land as
collateral. Civil engineering has also been at the core of this technology and using 3D visual tools,
engineers can easily represent detailed designs and other aspects of construction.
However, the geospatial technology is faced with a shortage of skilled personnel. This shortage is
also expected to run into the future as the technology grows. Moreover, even personnel who have
had a college education are forced to keep improving their skill

Discuss the Role of the ICT (Information Communication...
QUESTION: 1
Discuss the role of the ICT (Information Communication Technology) in implementing the E
Government in Zimbabwe.
INTRODUCTION
Our country is experiencing a new industrial and technological revolution which is bringing about a
significant, fast and extensive transformation of society and industry. The result of this revolution is
that there is now a rapid increase in the processes of production and the transmission of goods and
services produced. The ICT revolution is also encouraging new goods and services, changing the
nature and organisation of work, replacing materials, resources, energy and land with information
and knowledge as the principal factors of production. HISTORY OF INFORMATION
COMMUNICATION TECHNOLOGY (ICT) ... Show more content on Helpwriting.net ...
This has improved the service quality in business globally. The advent of ICT has empowered
consumers to identify, customize and purchase at the same time for example tourism products and
the support of globalization industry. One can enquire bills on line and pay for groceries online
again which has increased the service quality in business. E–Government
The implementation of e–government strategies focusing on applications aimed at innovating and
promoting transparency in public administrations and democratic processes, improving efficiency
(allocation of resources, public goods) and strengthening relations with citizens. This type of e–
government has improved the service quality in government sector as many government
departments are now computerized. In addition the e–government connects citizens of different
social, academic, political and cultural backgrounds. By so doing it builds external interactions
especially between Zimbabwe and other countries in the global world. The e–government uses the
ICTs in various ways such as to make the government more accountable, transparent and effective,
maintenance of law and order in the country as well as in the facilitating in the electoral processes.
One challenge that Zimbabwe faces in governance is the lack of engagement and communication
between holders of public office and their constituents. This is fundamentally

Case Study: Avoiding The Alignment Trap In Information...
CASE STUDY: AVOIDING THE ALIGNMENT TRAP IN INFORMATION TECHNOLOGY
Executive Summary
An alarming pattern has surfaced in that many companies are concentrating on alignment and are
finding that their performance is either declining or moving sideways. Companies are focusing on
the wrong solutions with respect to their Information Technology problems, resulting in severe
bottlenecks to growth. Companies need to learn how to break out of the trap and build IT
organizations that allow for growth rather than obstruct it. Companies will need to be committed as
doing so will require a continuous effort.
The essential goal for these companies in order to succeed is to move IT into the upper–right
quadrant, where they will be highly ... Show more content on Helpwriting.net ...
– Redundant applications that perform the same or similar functions.
– Outsourcing the wrong activities.
– Data in multiple information systems are viewed as "garbage" and producing inconsistencies (i.e.
salespeople are promoting products that are discontinued)
– In companies similar to Charles Schwab & Co. for example: IT staff response have become slow
and expensive; IT engineers are spending more time fixing bugs in the systems than ever before;
and several big and ambitious projects are overdue and preventing the company from being
competitive.
Criteria
The following criteria will be used to evaluate each of the alternatives:
– IT spending must be aligned with the company's growth strategies (need to reduce IT costs i.e.
savings on software licensing costs where bleeding money, and head count).
– Must be shared ownership and shared governance of IT projects.
– Need to reduce complexity (or emphasize simplicity).
– Increase efficiency (doing things in a cost effective way with no duplication of time and effort).
– Economically feasible.
– IT infrastructure to support networked operations in multiple locations.
– Need to centralize and simplify the IT functions.

– Need high effectiveness to achieve an objective through the use of:
1. simplicity (or reducing complexity) – by implementing companywide standards, replacing legacy

Information Technology In The 21st Century
Information Technology is a developing technology that aims at obtaining the maximum
information with minimum of resources, labour or time. According to the dictionary, Information
Technology is "the study or use of electronic equipment especially computers, for storing, analysing
and distribution of information of all kinds, including words, numbers and pictures."
Ever since the appearance of Man on the earth, information has been the major cause of his progress
and development. But information alone is not enough. Information has to be processed, put to use
by logic and reason before it becomes useful knowledge.
Information Technology includes and encompasses within itself the whole technological, social and
cultural phenomena that promise an excellent future for mankind. The 21st century is a century of
Information Technology. Just as steam engine emerged to be the technology of the 19th century and
computer technology enhanced the capacity of human brain in the 20th century, Information
Technology is the in–thing in the 21 century.
The technological progress during the past sixty years has brought about an explosion in knowledge.
Today we have super computers imitating the human brain and even beating it in various fields like
fast data processing,
This wonder machine called computer has revolutionised life in a big way. With its excellent
memory, it has become a source of Internet Information Service. A fathomless ocean of information
is available today on

Westjet Corporate Governance
Information technology (IT) governance is part of the overall governance of an organization with a
particular emphasis on controlling the information technology of an entity to benefit the
stakeholders (Prasad et al., 2012). It focuses on the consistency between the entity's goals and
objectives and the approach in which IT is applied within the entity in a fast IT changing
environment.
IT governance lists five key areas that management needs to address to govern IT effectively:
Strategic Alignment
Resource Management
Value Delivery
Risk Management
Performance Management
(Bhatia, 2013)
2.1 Plan to Transform IT
Information technology has played a crucial role for WestJet Airlines. However, as the IT
organization grew in the business, it was necessary for WestJet to keep up with the change so the
executive team made a decision to hire a chief information officer, Cheryl Smith, who could keep
WestJet's IT systems up to the required standard (Marrone, 2015). To achieve this, "IT governance
must be implemented to sustain and enable business objectives and to mitigate associated risks"
(Devos et al., 2012, p.4). Therefore Smiths' plan to transform IT focused on the five key areas of IT
governance.
2.1.1 Strategic Alignment
The first element proposed by Smith was strategic alignment and it is delivering strategic direction
of IT and ... Show more content on Helpwriting.net ...
Smith and her IT leadership team recommended an annual budget, which made decisions on the
operating projects. In addition, the team was also dedicated to delivery a comprehensive project
status report to each business unit and the WestJet leadership team (Marrone, 2015). Any work that
was not up to the standard was not performed and through this Smith tried to achieve and deliver
maximum value for WestJet. Hence, "it makes it possible to infer that ... organizations' IT
governance efforts contribute to business value" (Prasad et al., 2012, p.

The Roles And Responsibilities Of The Cio
Introduction:
The recent years have seen dramatic growth in IT development within organizations. There have
been attempts to control IT with a range of different models during the past decade yet none has
emerged as a clear winner. Now that the emphasis is on return on investment and optimizing
resource utilization, IT Governance is top of the agenda . This paper introduces IT Governance,
framework for IT governance, financial models for IT governance and explains how good IT
Governance can deliver benefits to an organization. The roles and responsibilities of the CIO,
differences between the CIO and the CTO are also explained in this paper.
Definition of IT governance:
IT governance can be defined as the process organizations adopt by combining IT strategies with
business strategies to achieve goals of the organization, is an integral part of enterprise governance.
"IT Governance is a subset discipline of Corporate Governance, an extension of an organization's
strategies and objectives, focused on Information Technology systems and their operations, value
delivery and risk management" . The main focus of IT governance is on information technology
systems and their performances.
Importance of IT Governance to the Organization:
Most organizations depend critically on the successful deployment of their information and
communication systems, to help them deliver efficient and effective operations and to achieve the
changes they need in order to translate strategic plans into

Cis 336 Final Exam Questions with Answers
CIS 336 Final Exam Questions With Answers
http://www.homeworkwarehouse.com/downloads/cis–336–final–exam–questions–with–answers/
CIS 336 Final Exam Questions With Answers Question 1. Joe works for a company where the IT
department charges him for the number of CRM login accounts that are in his department. What
type of IT funding model is his company deploying? Question 2. This project cycle plan chart looks
very much like a bar chart and is easy for management to read because of its visual nature. Question
3. What is at the center of the project triangle? Question 4. This is a text message that is stored on a
user's computer by a Web server that helps trace the user's browsing habits. Question 5. All of the
following are ... Show more content on Helpwriting.net ...
Assuming this statement is true, with which ethical theory would you say these Internet companies
are most

Course schedule IST7100 1 1
WILMINGTON UNIVERSITY COLLEGE OF TECHNOLOGY SYLLABUS FACULTY
MEMBER: Karen Watson TERM: Summer Block 1 COURSE TITLE: IT Policy & Strategy
COURSE NUMBER: IST.7100 TEXTBOOK: TITLE: IT Policy and Strategy AUTHOR: Pearson
Custom Library ISBN: 978–1–269–12350–1 If you would like more precise information regarding
the textbook(s) for this class, please visit the bookstore website at
http://www.wilmcoll.edu/bookstore METHOD OF CONTACT: Best way to contact me is via email;
additionally, I am available before and after class. PREREQUISITE: IST7000, IST7020, IST7040,
IST7060 All courses are open to students from all divisions. Only where a course is preceded by an
... Show more content on Helpwriting.net ...
Understand the role and function of the Chief Information Officer (CIO) in an organization
Learning Outcome: The students will be able to: E–1 summarize the evolution of the CIO E–2
describe attributes of CIOs that seem to contribute to effectiveness E–3 distinguish between the
functional and executive roles of the CIO E–4 Understand the importance of leadership in change
management IV. SUPPLEMENTAL OBJECTIVES None. VI. EVALUATION AND
ASSIGNMENTS: A variety of learning activities will be employed including, but not limited to the
following: Chapter readings from the text: Students should read and be familiar with the chapter
material and be prepared to discuss the material when called upon to do so, including Week 1. Case
analysis and discussions: Text cases will be assigned and examined. PowerPoint presentations
provide an outline of chapter readings. Students may download copies of the PowerPoint
presentations from the Blackboard course web site. Articles: Students may be asked to find recent
(current event) articles relative to information technology strategy and/or policy. Midterm
assignment: Student will conduct research locating and reviewing a

University of Southease Essay
Topic: – IT Governance at University of the Southeast Date: – 03/12/2014
Critical Facts:– · Supported by the Information Technology, University of the Southeast was among
the largest growing universities in the United States (Saunders, 2013).
· The University used IT governance in lecturing capturing tools & technology to provide lecture to
the students at varied places & made lectures independent to the physical classrooms (Saunders,
2013).
· In University of the Southeast, IT was administered by Information Technologies and Resources
(IT&R) department which was responsible for providing IT support & services across the campus
(Saunders, 2013).
· Information ... Show more content on Helpwriting.net ...
Even though the university followed a centralized organizational model was not consistent
throughout and there was a hidden decentralization of the IT governance. For instance, in a
centralized model, the problems with the lecture capturing software while authenticating the already
registered students or the inadequate network bandwidth should be solved by the help desk support
team instead of referring back to the faculty. IT monarchy is fitting governance for the decisions like
aligning security procedures to IS architecture specifications, where corporate IT (Individuals or
groups of IT executives. ) takes the title role and is responsible for specifying the configuration,
consistency in protection & achieving competency among the components according to the need of
the organization (Saunders, 2013). University of the Southeast did followed the IT Monarchy
archetype by making Information Technologies and Resources (IT&R ) responsible for taking
decisions regarding IT architecture & security Infrastructure by providing computer services,
telecommunications, multimedia support across the campus (Saunders, 2013). The decision making
power were entirely in the hands of IT&R. If IR&R had tried to provide the faculty with the
decision making right of having control on archiving their own emails or choosing their preferred e–
mail address or changing their email address printed in the university directory

Demand For New Government Maiden Budget And Improve...
Expectations to the New Government A to Z
*Dr.A.Jayakumar
**K.Sumathi
Abstract
This paper discus on expectation for new government maiden budget and improve governance and
fiscal consolidation. This study examine that the current status of the economic development in
India. The sector plays a vital role in economic development of the country. It attempts to outline the
expectation to the sectors. This paper focus on present budget position and company's impact are
analyzed. Authors suggest that establishment of the sector in India.
*Professor of Commerce, Periyar University, Salem –11
**Ph.D Research Scholar, Department of Commerce,Periyar University, Salem–11,email:
sumathia148@gmail.com
Expectations to the New ... Show more content on Helpwriting.net ...
The new Expectations are high and the government will present an adjustment to the former
government 's budget implement its own strategy.
If the government announces any definite measures which would either lead to broadening of the
tax base or increase in tax compliance, a modest increase in revenue cannot be rule out. However,
development in tax buoyancy could only result from bringing about structural changes in the tax
structure such as implementation of GST and DTC. We also expect the government to take a strong
stance on some of the impending tax–related disputes relating to retrospective changes to tax laws,
transfer pricing laws and General Anti–Avoidance Rules (GAAR). We would also expect the
government to give a clear outline of its intentions on disinvestment which would also help in
assessing the resources available for its expenditure.
At the rate of 15% investment allowances to the manufacturing companies. New plant investment
excess rate of Rs.0.25billion in any year and machinery upto 2016–17 is expected to provide
manufacturing companies.
Table No: 1 Market expectations
Fical Defict Target 4.1% GDP February 2014 Retained Budget 2014–15
Net Revenue Growth 20% 2014–15 Provisional Data for 2013–201

Mild Improvement in Economic Growth 5.0–5.5% 2014–15from the Sub 5% levels in 2012 – 14
The new government

The Main Threats of IS/IT Outsourcing Essay
Commonly use outsourcing and managed services for their company. Outsourcing of information
technology is not new for those who work in the technology and banking sectors. Although this area
is new on the IT areas, it is one that may be more prevalent in the workplace, especially when it
comes to data security. This is because many banks do not have the expertise to gather all the
information effectively.
2.1 Quality control
In some cases, these organizations have to pay a high price for qualified professional or take a
candidate who is skilled and teaching expertise and technology needed to implement new
employment responsibilities. This can cause their mistakes and costly employee training and
extended working hours to complete the task. ... Show more content on Helpwriting.net ...
Bank uses the standard software, outsourcing firms cannot provide the level of support to the needs
of the business bank.
2.4 Virus
An effect of virus is so dangerous so the effect is a serious impact on outsourcing. Another related
harm is a worm virus that makes computer to remote mail server and sends the e–mail cascading
because denial of service attacks. These attacks are becoming more urbane.
According to Carole Theriault, security consultant at anti–virus company Sophos "Most mass
mailing viruses require recipients to open an attachment to run malicious code,". "However, there
are viruses that can take advantage of security flaws which means that the only view or open e–mail
enough to launch malicious code."
According to David Litchfield, founder of NGS Software "We see it all the time". "It is behind the
breach half a million credit card numbers stolen by Russian groups or information from the Drug
Enforcement Agency sold to drug runner. This is a documented case of SQL injection does not get
the respect it deserves"
2.5 Risk to reputation
Service providers should be concern of the standards set by the client in dealing with them. Overall
Bank Operations outsourcing can lead to poor service and unhappy customers. Ideas of outsourcing
are for service providers to provide better services for customers. Before outsourcing IT functions,
this is a good idea to review the

Strategic And Operational Plans For New Technologies
Throughout my career I have always been sought after for my experience and skill in being able to
fuel an agency's desire to change and adopt a culture that thrives on innovation and I have been
successful, by authoring the strategic and operational plans, necessary to move the agency business
goals forward. I have implementing the corresponding governance oversight to ensure that the plans
result in the successful adoption of new technologies. Over 20 years of experience in providing
expert, high–level technical advice and counsel to the CIO, executives, stakeholders, and users on
matters that affect or relate to current and existing IT, planning, functions and programs. Serve as a
technical strategy advisor on projects requiring ... Show more content on Helpwriting.net ...
The OCIO workforce has embraced their involvement in contributing to the plan and is now
aligning budgets, developing projects, and executing upon the USPTO Strategic IT Plan for 2014–
2018 that is based on these foundational efforts. While working at the USPTO, I have demonstrated
extensive knowledge and experience in fueling and driving an innovative culture using
contemporary and emerging information technology tools, approaches, concepts and products
within my role to transform the USPTO OCIO into a better service provider culture through
DevOps.
I am currently leading the OPG organization that brings DevOps to reality by providing the glue
between the developers and the operations teams to truly deliver faster quality outcomes with
seamless end–to–end quality assurance. Working with CIO, I consolidated the quality assurance and
delivery automation capabilities within the OCIO to provide this seamless end–to–end quality
assurance. I lead the organization that works in between Dev and Ops to provide continual and
quick feedback to developers about their software being developed by working alongside
developers. I've moved the quality assurance team earlier in the development process having them
automate software test cases while software is being developed ("in sprints") by following a testing
structure that improves the collaboration between the teams. I've

Avoiding the Alignment Trap in Information Technology
CURRENT SITUATION: According to the article, "Avoiding the Alignment trap in information
technology", 75% of IT projects fail to deliver the expected functionality, timing and cost.
According to survey results, two major patterns lead to failure of IT: alignment and efficiency.
Alignment is the degree to which the IT group understands the priorities of the business and
expends its resources, pursues projects ad provides information consistent with them. This case
recognized the following four IT alignment quadrants that companies fall into as followed: 1.
Alignment Trap: This situation arises when business's IT is highly aligned but are not highly
effective. According to the case, 11% of the companies surveyed were in this quadrant. Their IT
spending was 13% higher then the average company yet they had 14% lower revenue growth on
average over three years. Schwab & Co. is an example used in the case and they were spending 18%
of their revenue on IT compared to the 13% leading competitors were spending and even then the
progress of several of their big ambitious projects were preventing the company from responding
effectively to competitors. 2. Maintenance Zone: This situation arises when business's IT
capabilities are neither highly aligned nor are they highly effective. According to the case, three
quarters of the surveyed companies found them selves to be in this quadrant, which is underneath
the Alignment Trap. Companies in this quadrant record a slower rate of

IT's Role in Corporate Governance and Fraud Prevention

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