Accomodation Management We also provide synopsis and project. Contact www.kimsharma.co.in for best and lowest cost solution or Email: amitymbaassignment@gmail.com Call: 9971223030

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Contact www.kimsharma.co.inforbestandlowestcostsolutionor
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Accommodation Management
1 .Describe the importance of Housekeeping in Hospitality Operations?
2 .What are the Duties & Responsibilities of Housekeeping Staff?
3 .Explain in your own words the need and importance of hotels.
4 .Explain the procedures of Cleaning: Guest Room, Vacant Room, over stayed room, VIP
room
5 .What are cleaning agents? What are its various types?
6 .What are the Eco friendly practices used by the Hotels? Discuss with examples
7 .State the guiding principles in the key control system.
8 .What are consisted in Standard Rooms? Also mention the room facilities available in
Standard room type.
Case Detail:
Q1. Discuss the history behind the interior designing.
Q2. Discuss the top key elements used by interior designer in designing the hotel
Q3. Explain the different types of flower arrangements done in the hotel.
.
Question No. 1
----------------------------are smaller independent non-branded hotels that often contain upscale
facilities

2. Options
a. Extended Stay Hotel
b. Economy Hotel
c. Motels
d. Boutique hotels
Question No. 2
The ……………… is usually designed to open one specific lock.
Options
a. Grand Master key
b. Master Key
c. Bow
d. Blade
Question No. 3
……………..Mattresses is the good value for money and is a cost effective way of buying a
quality mattress due to the low production cost.
Options
a. Memory
b. Coil Sprung
c. Pocket & Memory Foam
d. Pocket Sprung
Question No. 4
…………….. mattresses are naturally hypo-allergenic and dustmite resistant which make them
great for those who suffer from allergies

3. Options
a. Pocket Sprung Mattresses
b. Memory Foam
c. Latex Foam
d. Digital Air Mattresses
Question No. 5
The most luxury suite, where you receive everything. The best possible furnishing and
decoration are used in this room.
Options
a. Presidential Suite
b. Private Suite
c. VIP Suite
d. None of the above
Question No. 6
A ___________ is a small-sized low-rise lodging establishment similar to that of a limited
service hotel, but with direct access to individual rooms from the car park.
Options
a. Hotel
b. Motel
c. Guest House
d. None of the above
Question No. 7
A hotel is an establishment that provides ________ paid on a short-term basis

4. Options
a. Hotel
b. Motel
c. Lodging
d. None of the above
Question No. 8
A key is a device which is used to open a lock. A typical key consist of _____ parts.
Options
a. 3 Parts
b. 4 Parts
c. 2 Parts
d. None of the above
Question No. 9
Key operates all locks in the Hotel, Including laundry and linen rooms.
Options
a. Magnetic key
b. Ruler Key
c. Grand Master Key
d. None of the above
Question No. 10
The …………. act as a guide that provides the manager with the standards, by which they can
measure the success of operation.

5. Options
a. Data
b. Budget
c. A critical management function
d. None of the above
Question No. 11
These allocate the use of capital assets that life span considerably in access of one year; these are
assets that are not normally used up in day to day operation.
Options
a. Capital Budget
b. Monthly Budget
c. Customer requirements
d. None of the above
Question No. 12
Hotel budgets are impacted by a variety of factors, such as seasonality, events, labor and
_____________
Options
a. Customer
b. Competition
c. Warehouses
d. None of the above
Question No. 13

6. The aim of all Hotels or establishments that offer accommodation is to provide their customers
with ________________and welcoming surroundings that offer value for money.
Options
a. Merchandising
b. clean, attractive, comfortable
c. Customer loyalty
d. Window display
Question No. 14
________ are greatly influenced by the flow of business and leisure guests who travel around the
world to attend conferences and major events or just to rest and relax.
Options
a. Hotels
b. Merchandise storage
c. Investment
d. None of the above
Question No. 15
Organizational Chart provides transparency to employees at all levels.
Options
a. False
b. True
c. Justified
d. None of the above
Question No. 16

7. Item budgeting is another important activity in ________ budgeting
Options
a. Operational budgeting.
b. Warehouse budgeting
c. Purchases
d. All of the above
Question No. 17
The layout style mainly differs from hotel to hotel and primarily dependent on its space & size
_________
Options
a. limitations
b. Economy
c. Scenario
d. All of the above
Question No. 18
The ___________________is responsible for conducting training sessions on handling
emergency situations for the staff.e.g they conduct fire drill to train staff to gear up in a fire
emergency.
Options
a. Finance department
b. Sales Promotion Team
c. Security department
d. All of the above

8. Question No. 19
A ………… job was to act as a link between Hotels and the Customers.
Options
a. Customer’s
b. Mediator’s
c. Expert’s
d. Planner’s
Question No. 20
In the history of Laundry, it was first done in?
Options
a. Watercourses
b. Washhouses
c. Both a & b
d. None of a & b
Question No. 21
The material that is being washed, or has been laundered is also generally referred to as?
Options
a. Steaming
b. Drycleaning
c. Laundry
d. Pressing
Question No. 22

9. In the 1930s …….was introduced and is used today in many drycleaning plants.
Options
a. Ethane
b. Phosphates
c. Silicones
d. percholoroethylene
Question No. 23
…………………. prevent dyes from one article from colouring other items
Options
a. Antiredeposition agents
b. Dye transfer inhibitors
c. Carboxymethyl
d. counteracting foam
Question No. 24
The ………………… is essentially a part of linen room operations and may be located in the
linen or uniform room or serve both these areas
Options
a. Washhouses
b. Uniform Room
c. Linen Room
d. Sewing Room

10. Question No. 25
The length of the cleaning cycle is dependant upon the type of article cleaned and the degree of
____________
Options
a. Washhouses
b. Uniform Room
c. Soiling
d. None of the above
Question No. 26
____________________ machines are rated in pounds of fabric (dry weight) the machine can
hold.
Options
a. Dry cleaning
b. Dish washer
c. Cleaning agent
d. None of the above
Question No. 27
__________ agents and laundry detergents can also affect human health considerably.
Options
a. Laundry
b. Distance
c. Cleaning agent
d. None of the above

11. Question No. 28
Valuables will be stored for the period of 6 months, if the item is not claimed it will be handed
over to the finder on an Employee Package pass
Options
a. True
b. False
c. A critical management function
d. None of the above
Question No. 29
A Mont blanc belt is a non valuble lost and found item
Options
a. Meeting
b. lodging
c. Customer requirements
d. None of the above
Question No. 30
All efforts are made to return items left behind by the guest, before he leaves the hotel premises
or the city.
Options
a. Customer
b. Satisfaction
c. Warehouses
d. None of the above

12. Question No. 31
The aim of all Hotels or establishments that offer accommodation is to provide their customers
with ________________and welcoming surroundings that offer value for money.
Options
a. Merchandising
b. clean, attractive, comfortable
c. Customer loyalty
d. Window display
Question No. 32
The primary function of the housekeeping department is keeping the venue clean and sanitary as
part of__________________.
Options
a. Merchandise display
b. Merchandise storage
c. Investment
d. customer service
Question No. 33
Organizational Chart provides transparency to employees at all levels.
Options
1. False
2. True
3. Justified
4. None of the above

13. Question No. 34
Roles of a Linen room supervisor are
Options
1. Controls and checks up the soiled and fresh linen and uniform to and from the linen roo
2. Issues linen and uniform to the staff.
3. Controls the linen room.
4. All of the above
Question No. 35
The The layout style mainly differs from hotel to hotel and primarily dependent on its space &
size _________
Options
1. limitations
2. Economy
3. Scenario
4. All of the above
Question No. 36
A ………… job was to act as a link between Hotels and the Customers.
Options
1. Customer’s
2. Mediator’s
3. Expert’s
4. Planner’s

14. Question No. 37
…………………………are smaller independent non-branded hotels that often contain upscale
facilities
Options
1. Extended Stay Hotel
2. Economy Hotel
3. Motels
4. Boutique hotels
Question No. 38
The ……………… is usually designed to open one specific lock.
Options
1. Grand Master key
2. Master Key
3. Bow
4. Blade
Question No. 39
……………..Mattresses is the good value for money and is a cost effective way of buying a
quality mattress due to the low production cost.
Options
1. Memory
2. Coil Sprung
3. Pocket & Memory Foam
4. Pocket Sprung

15. Question No. 40
…………….. mattresses are naturally hypo-allergenic and dustmite resistant which make them
great for those who suffer from allergies
Options
1. Pocket Sprung Mattresses
2. Memory Foam
3. Latex Foam
4. Digital Air Mattresses
We alsoprovide synopsisandproject.
Contact www.kimsharma.co.inforbestandlowestcostsolutionor
Email:amitymbaassignment@gmail.com
Call:9971223030