Identifying Training Needs - People Vision

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Identifying Training Needs - People Vision

  1. 1. “ Identifying Training Needs” Webinar Alyson Pellowe & Józefa Fawcett 21st March 2011 - 8PM
  2. 2. “ Identifying Training Needs” <ul><li>1. I’m Alyson and welcome to this webinar </li></ul><ul><li>2. Subject matter expert tonight is Józefa Fawcett </li></ul><ul><ul><li>Why is ITN so important? </li></ul></ul><ul><ul><li>ITN and the external consultant </li></ul></ul><ul><ul><li>Measuring ROI through ITN </li></ul></ul><ul><li>3. Participant questions – raise your ‘technological’ hand </li></ul><ul><li>4. Future PVHR webinars </li></ul>
  3. 3. Why is ITN so important? <ul><li>First step in the systematic approach to training </li></ul><ul><li>If there is no training need, then no reason for a training intervention </li></ul><ul><li>Focus on needs and not desires – makes it easier to measure </li></ul><ul><li>ITN can focus on either </li></ul><ul><ul><li>Personal development need </li></ul></ul><ul><ul><li>Team development need </li></ul></ul><ul><ul><li>Organisational development need </li></ul></ul><ul><ul><li>Future sustainability needs </li></ul></ul>
  4. 4. ITN and the external consultant <ul><li>When an ITN is already completed, you need to: </li></ul><ul><ul><li>Understand the context that was used to identify the needs </li></ul></ul><ul><ul><li>Push gently, if necessary, to help others see cause and effect of training </li></ul></ul><ul><ul><li>Explore possibilities for the transfer of learning at work </li></ul></ul><ul><li>When an ITN has not yet been done, you need to: </li></ul><ul><ul><li>Ask specific questions about the ‘performance gap’ </li></ul></ul><ul><ul><li>Clarify the actual improvement that is required </li></ul></ul><ul><ul><li>Discuss and agree expectations </li></ul></ul>
  5. 5. Measuring ROI through ITN <ul><li>Return on Investment may be required in the short term so important to know the expectations </li></ul><ul><li>Understanding the measures of success directly relates to there being an effective ITN </li></ul><ul><li>Explore / separate verification, validation, assessment and evaluation in ROI terms </li></ul><ul><ul><li>Verification = process / system is efficient </li></ul></ul><ul><ul><li>Validation = training intervention was fit for purpose </li></ul></ul><ul><ul><li>Assessment = measuring improvement in performance </li></ul></ul><ul><ul><li>Evaluation = determining the difference it made </li></ul></ul><ul><li>Feedback all of the above to identify next training need </li></ul>
  6. 6. “ Participant Question Time” <ul><li>Use the ‘hands-up button to alert me to a question (the little hand is in the ‘pop-up’ control panel on the right of your screen) </li></ul><ul><li>You will need to speak through microphone or dial in telephone line so that we can hear you (not going to do it tonight) </li></ul><ul><li>You can also type a question into the box on the ‘pop up’ control panel (and I will ask question for you) </li></ul>
  7. 7. Future PVHR webinars <ul><li>Write to me if you want to be the subject matter expert for one our future webinars or tell me what subject would be of value to you - [email_address] </li></ul><ul><li>You can also contact Józefa direct if you want to know more about ITN or evaluation, she also provides Professional Supervision for HR professionals </li></ul>Email: [email_address] Website: http://LearningVoice.TV

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