Communication

1. Atul Abhiman Agalawe
(M. Com, B. Ed, D. B. M)

2.  Communication is the activity
of conveying
information through the
exchange of thoughts,
messages, or information, as
by speech, visuals, signals,
writing, or behavior.
 Communication is the sending
and receiving of spoken or
written messages between
people and places.
 Communication is an art of
exchanging ideas, facts,
information, etc. from one
person to another.

4. 1. SENDER - initiator of the communication process
2. MESSAGE - is what will be communicated to another
party
3. ENCODING -is how the message is transmitted to
another party
4. CHANNEL - is the medium of the communication
5. RECEIVER- recipient of the message
6. DECODING - is the process where the message is
interpreted for its content
7. FEEDBACK - response of receiver to the sender

5. Means of
Communication
Traditional Modern

6.  Mail or post is a system for transporting letters and
other tangible objects such as written documents,
typically enclosed in envelops and also small packages
delivered to various places around the world.
 Organised system was started by Mughal
 Indian Post established by Warren hasting in 1688 for
company purpose and for public 1837

7. Types of
Postal
Services
Mail
Services
Specializes
Mail
Services
Financial
Services
Retail
Services

8.  Mail Services
1. Post Card
2. Inland Letter
3. Envelope
4. Parcel
5. Book Post
6. Telegrams
7. Telephone
 Specialized Mail services
1. Under Postal
Certificate
2. Registered Post
3. Insured Post
4. Speed Post
5. Post Restante /Direct
Post
6. Value Payable Post

9.  Financial Services
1. Post Office Saving
Schemes
2. Life Insurance
3. Money Remittance
Services
1. Money Order
2. Postal Order
3. Instant Money Order
4. Money Order Videsh
5. International Money
Transfer
6. Electronic
International Money
Order Services
7. Foreign Exchange
Services
8. Sales of Gold Coins
 Retail Services
1. Bill Mail
2. Retail Post
3. E-Payment

10.  Courier Services
 Electronic Services
 Fax
 Internet
 E-mail

11.  Telephone refer it is a
telecommunication
device used for sending
and receiving human
voice.
 First Telephone invented
by Alexander Graham
Bell in 1876
 Telephone services
introduced into India in
1881

12.  Wireless communication
is the transfer of
information between two
or more points that are not
connected by an electrical
conductor.
1) Pager Services
2) Mobile Communication
3) Broadband
Communication
4) Next Generation
Network
5) Indian Satellites