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Leading in the spotlight
2016 Accenture Strategy survey—
Leadership in the age of radical transparency
2Copyright © 2017 Accenture All rights reserved. 2Copyright © 2017 Accenture All rights reserved.
Many business leaders be...
3Copyright © 2017 Accenture All rights reserved. 3Copyright © 2017 Accenture All rights reserved.
Perceptions of the spotl...
4Copyright © 2017 Accenture All rights reserved. 4Copyright © 2017 Accenture All rights reserved.
Potential benefits of tr...
5Copyright © 2017 Accenture All rights reserved. 5Copyright © 2017 Accenture All rights reserved.
A trust tipping point
Re...
6Copyright © 2017 Accenture All rights reserved. 6Copyright © 2017 Accenture All rights reserved.
Taking the lead
The majo...
7Copyright © 2017 Accenture All rights reserved. 7Copyright © 2017 Accenture All rights reserved.
But— do they underestima...
8Copyright © 2017 Accenture All rights reserved. 8Copyright © 2017 Accenture All rights reserved.
A proactive approach for...
9Copyright © 2017 Accenture All rights reserved.
About Accenture
Accenture is a leading global professional services
compa...
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Leading In The Spotlight 2016 Accenture Strategy C-Suite Survey

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2016 Accenture Strategy survey – Leadership in the age of radical transparency

In August 2016, Accenture Strategy surveyed over 350 C-suite level executives in eight geographies: Australia, Brazil, France, Germany, Italy, Japan, United Kingdom, and United States. We wanted to understand how leaders view the increased business transparency posed by digital technologies both now and in the future. Learn more about this topic by reading our latest thinking.

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Leading In The Spotlight 2016 Accenture Strategy C-Suite Survey

  1. 1. Leading in the spotlight 2016 Accenture Strategy survey— Leadership in the age of radical transparency
  2. 2. 2Copyright © 2017 Accenture All rights reserved. 2Copyright © 2017 Accenture All rights reserved. Many business leaders believe that customers are more active than regulators/government Now in the spotlight C-suite leaders know their business operations are under scrutiny like never before ‘thanks’ to digital technologies. Advances in digital technology have made it easier for scrutiny by external stakeholders. But who do executives believe to be the most active? 44% Customers 22% Regulators/ government in using digital technologies to scrutinize their business operations X
  3. 3. 3Copyright © 2017 Accenture All rights reserved. 3Copyright © 2017 Accenture All rights reserved. Perceptions of the spotlight But C-suite executives are split as to whether this increased transparency is 41% an opportunity a threat 31%
  4. 4. 4Copyright © 2017 Accenture All rights reserved. 4Copyright © 2017 Accenture All rights reserved. Potential benefits of transparency Business leaders agree that increased transparency helps: Build stakeholder trust in: Improve operations in: 86% Internal decision-making 84% Internal ethical conduct All businesses 75% Products & services 87% Brand 86% Leadership 85%
  5. 5. 5Copyright © 2017 Accenture All rights reserved. 5Copyright © 2017 Accenture All rights reserved. A trust tipping point Read more about emerging digital technologies that are impacting business in Why Artificial Intelligence is the future of growth, Technology Vision 2017. While two-thirds (69%) of leaders believe trust in business has increased as a result of digital technologies today... The majority (60%) believe the use of emerging digital technologies will make it harder for businesses to be trusted by their stakeholders 69% 60%
  6. 6. 6Copyright © 2017 Accenture All rights reserved. 6Copyright © 2017 Accenture All rights reserved. Taking the lead The majority of C-suite executives acknowledge that with the use of emerging digital technologies, they will need to take more responsibility in determining ethical conduct for their companies and employees. 83% And they recognize the need for a broader dialogue amongst: Government regulators Businesses Industry groups Consumer groups International bodies (courts, tribunals) Investors/analysts Media Non-governmental agencies Religious groups Millennial leaders are keen to engage a broader ‘coalition of society’ to set ethical boundaries. Learn More 50% 46% 37% 35% 30% 26% 22% 17% 8%
  7. 7. 7Copyright © 2017 Accenture All rights reserved. 7Copyright © 2017 Accenture All rights reserved. But— do they underestimate their readiness for change? Despite the challenge of being trusted in the future – and the reliance on other stakeholders to set the boundaries of digital ethics… of leaders believe they have the skills to operate effectively in a world of increased transparency. 84% of leaders believe their organization/ workforce has the right skills to navigate future ethical challenges raised by digital technologies. 70%
  8. 8. 8Copyright © 2017 Accenture All rights reserved. 8Copyright © 2017 Accenture All rights reserved. A proactive approach for leading in the spotlight Leaders who want to capitalize on this new digital era need to: Assess the implications of these emerging digital technologies to get a true 360-degree view of threats and opportunities. Build a broad coalition of stakeholders to develop data and ethics guidelines now and on the horizon. Understand and address the skills required to navigate the complex ethical challenges introduced by emerging digital technologies—starting at the top. 2 1 3
  9. 9. 9Copyright © 2017 Accenture All rights reserved. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy Accenture Strategy operates at the intersection of business and technology. We bring together our capabilities in business, technology, operations and function strategy to help our clients envision and execute industry-specific strategies that support enterprise wide transformation. Our focus on issues related to digital disruption, competitiveness, global operating models, talent and leadership help drive both efficiencies and growth. For more information, follow @AccentureStrat or visit www.accenture.com/strategy Join the conversation: @AccentureStrat Download the full report: www.accenture.com/ethicalleaders About the research In August 2016, Accenture Strategy surveyed over 350 C-suite level executives in eight geographies: Australia, Brazil, France, Germany, Italy, Japan, United Kingdom, and United States. We wanted to understand how business leaders view the increased transparency posed by digital technologies both now and in the future. Connect with us on: LinkedIn

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