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Technology Vision 2016 – Overview

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The Accenture Technology Vision 2016 identifies five technology trends fueled by the people first principle that are essential to business success in the digital economy.

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People  First:    
The  Primacy  of  People  
in  the  Digital  Age
People  First:  
Primacy  of  People  
in  the  Digital  Age
Every  Business  is  
a  Digital  Business
Accenture  Technology  Vision:  The  Evolution
From  Digitally  
Disrupted  to  
Digital  Disrupter
Digital  Business  
Era:  Stretch  
Your  Boundaries
2013
2014
2015
2016
Copyright  ©  2016  Accenture.  All  rights  reserved. 2
Every  year,  the  Technology  Vision  team  partners  
with  Accenture  Research  to  pinpoint  the  emerging  
IT  developments  that  will  have  the  greatest  impact  
on  companies,  government  agencies,  and  other  
organizations  in  the  next  three  to  five  years.  
As  technology  advancements  continue  to  
accelerate  at  an  unprecedented  rate  -­ dramatically  
disrupting  the  workforce  -­ companies  that  equip  
employees,  partners  and  consumers  with  new  
skills  can  fully  capitalize  on  these  innovations.  
Those  that  do  will  have  unmatched  capabilities  to  
continuously  create  fresh  ideas,  develop  cutting-­
edge  products  and  services,  and  disrupt  the  
status  quo.
Winners  in  the  Digital  Economy  
Will  Put  People  First
Copyright  ©  2016  Accenture.  All  rights  reserved.
Change  is  the  new  normal.  According  to  our  global  technology  survey  of  
more  than  3,100  IT  and  business  executives,  86  percent  of  the  executives  
anticipate  that  the  pace  of  technology  change  will  increase  rapidly  or  at  
an  unprecedented  rate  in  their  industry  over  the  next  three  years.  
Many  companies,  already  reeling  from  the  impacts  of  technology  and  
the  changes  they  need  to  make  in  response,  find  themselves  temporarily  
overwhelmed—some  even  paralyzed  as  they  absorb  the  magnitude  of  
the  tasks  ahead.
Getting  past  the  digital  culture  shock  that  so  many  businesses  find  
themselves  in  today  sounds  daunting.  But  fortunately  there  are  models  
already  available  for  inspiration.  Not  only  have  many  large  tech  
companies  established  thriving  digital  cultures,  but  there  are  also  
early  adopters  in  other  industries  showing  the  way  ahead.  
Digital  Culture  Shock
We  are  in  the  midst  of  a  major  technology  revolution,  specifically  a  digital  revolution.  
Our  research  model  and  analysis  shows  that  digital  is  now  dominating  every  sector  of  the  economy.
Copyright  ©  2016  Accenture.  All  rights  reserved. 4
People  First:  The  Primacy  of  People  in  the  Digital  Age
Intelligent  
Automation
Liquid  
Workforce  
Platform  
Economy
Predictable  
Disruption
Digital  
Trust
5
The  Accenture  Technology  Vision  2016  identifies  five  technology  trends  fueled  by  the  
people  first principle  and  that  are  essential  to  business  success  in  the  digital  economy.  
Copyright  ©  2016  Accenture.  All  rights  reserved.
Technology  Vision  Evolution  2014–2016
Copyright  ©  2016  Accenture.  All  rights  reserved. 6

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Technology Vision 2016 – Overview

  • 1. People  First:     The  Primacy  of  People   in  the  Digital  Age
  • 2. People  First:   Primacy  of  People   in  the  Digital  Age Every  Business  is   a  Digital  Business Accenture  Technology  Vision:  The  Evolution From  Digitally   Disrupted  to   Digital  Disrupter Digital  Business   Era:  Stretch   Your  Boundaries 2013 2014 2015 2016 Copyright  ©  2016  Accenture.  All  rights  reserved. 2
  • 3. Every  year,  the  Technology  Vision  team  partners   with  Accenture  Research  to  pinpoint  the  emerging   IT  developments  that  will  have  the  greatest  impact   on  companies,  government  agencies,  and  other   organizations  in  the  next  three  to  five  years.   As  technology  advancements  continue  to   accelerate  at  an  unprecedented  rate  -­ dramatically   disrupting  the  workforce  -­ companies  that  equip   employees,  partners  and  consumers  with  new   skills  can  fully  capitalize  on  these  innovations.   Those  that  do  will  have  unmatched  capabilities  to   continuously  create  fresh  ideas,  develop  cutting-­ edge  products  and  services,  and  disrupt  the   status  quo. Winners  in  the  Digital  Economy   Will  Put  People  First Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 4. Change  is  the  new  normal.  According  to  our  global  technology  survey  of   more  than  3,100  IT  and  business  executives,  86  percent  of  the  executives   anticipate  that  the  pace  of  technology  change  will  increase  rapidly  or  at   an  unprecedented  rate  in  their  industry  over  the  next  three  years.   Many  companies,  already  reeling  from  the  impacts  of  technology  and   the  changes  they  need  to  make  in  response,  find  themselves  temporarily   overwhelmed—some  even  paralyzed  as  they  absorb  the  magnitude  of   the  tasks  ahead. Getting  past  the  digital  culture  shock  that  so  many  businesses  find   themselves  in  today  sounds  daunting.  But  fortunately  there  are  models   already  available  for  inspiration.  Not  only  have  many  large  tech   companies  established  thriving  digital  cultures,  but  there  are  also   early  adopters  in  other  industries  showing  the  way  ahead.   Digital  Culture  Shock We  are  in  the  midst  of  a  major  technology  revolution,  specifically  a  digital  revolution.   Our  research  model  and  analysis  shows  that  digital  is  now  dominating  every  sector  of  the  economy. Copyright  ©  2016  Accenture.  All  rights  reserved. 4
  • 5. People  First:  The  Primacy  of  People  in  the  Digital  Age Intelligent   Automation Liquid   Workforce   Platform   Economy Predictable   Disruption Digital   Trust 5 The  Accenture  Technology  Vision  2016  identifies  five  technology  trends  fueled  by  the   people  first principle  and  that  are  essential  to  business  success  in  the  digital  economy.   Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 6. Technology  Vision  Evolution  2014–2016 Copyright  ©  2016  Accenture.  All  rights  reserved. 6
  • 7. Trend  1 Intelligent   Automation   The  essential  new   co-­worker  for  the   digital  age 7Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 8. Intelligent  automation  is  the  launching   pad  for  new  growth  and  innovation.   Powered  by  artificial  intelligence,  the   next  wave  of  solutions  will  gather   unprecedented  amounts  of  data  from   disparate  systems  and—by  weaving   systems,  data  and  people  together— create  solutions  that  fundamentally   change  the  organization,  as  well  as   what  it  does  and  how  it  does  it.   Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 9. Trend  2 Liquid   Workforce   Building   the  workforce   for  today’s   digital  demands 9Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 10. By  exploiting  technology  to  enable  workforce   transformation,  leading  companies  will  create   highly  adaptable  and  change-­ready  enterprise   environments  that  are  able  to  meet  today’s   dynamic  digital  demands.  This  liquid  workforce   competitive  advantage  is  apparent  as  IT  and   business  executives  surveyed  report  that  “deep   expertise  for  the  specialized  task  at  hand”  was  only   the  fifth  most  important  characteristic  they  required   for  employees  to  perform  well  in  a  digital  work   environment  – other  qualities  such  as  ‘the  ability   to  quickly  learn’  or  ‘shift  gears’  were  ranked  higher. Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 11. Trend  3 The  Platform   Economy Technology-­driven   business  model   innovation  from   the  outside  in 11Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 12. Industry  leaders  are  unleashing  technology’s   power  by  developing  platform-­based   business  models  and  strategies  to  capture   new  growth  opportunities,  ultimately  driving   the  most  profound  change  in  the  global   macroeconomic  environment  since  the   Industrial  Revolution.  This  is  reinforced  by   81  percent  of  our  survey  respondents  who   agree  that  platform-­based  business  models   will  become  part  of  their  organization’s  core   growth  strategy  within  three  years. Copyright  ©  2016  Accenture.  All  rights  reserved. 12
  • 13. Trend  4 Predictable   Disruption Looking  to  digital   ecosystems   for  the  next   waves  of  change 13Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 14. Fast-­emerging  digital  ecosystems  are  creating   the  foundation  for  the  next  big  wave  of  enterprise   disruptions  by  straddling  markets  and  blurring   industry  boundaries;;  forward-­thinking  leaders  can   proactively  predict  these  ecosystem  trajectories   to  gain  a  competitive  advantage.  Companies  are   already  significantly  or  moderately  experiencing   ecosystem  disruption,  with  81  percent  of  survey   respondents  indicating  that  they  are  seeing  this   in  their  industry. Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 15. Trend  5 Digital  Trust Strengthening   customer   relationships   through  ethics   and  security 15Copyright  ©  2016  Accenture.  All  rights  reserved.
  • 16. Trust  is  a  cornerstone  of  the  digital   economy,  said  83  percent  of  survey   respondents.  To  gain  the  trust  of   individuals,  ecosystems  and  regulators   in  this  new  landscape,  businesses   must  focus  on  digital  ethics  as  a  core   strategy;;  better  security,  on  its  own,   won’t  be  enough. Copyright  ©  2016  Accenture.  All  rights  reserved. 16
  • 17. The  research  process  began  during  2015  with   gathering  inputs  from  the  Technology  Vision   External  Advisory  Board,  a  group  comprising  more   than  two  dozen  experienced  individuals  from  the   public  and  private  sectors,  academia,  venture   capital,  and  entrepreneurial  companies.  The   Technology  Vision  team  conducted  interviews  with   technology  luminaries  and  industry  experts,  as  well   as  with  nearly  100  Accenture  business  leaders.   The  team  also  tapped  into  the  vast  pool  of   knowledge  and  innovative  ideas  from  professionals   across  Accenture,  using  Accenture’s  collaboration   technologies  and  a  crowdsourcing  approach  to  run   an  online  contest  to  uncover  the  most  interesting   emerging  technology  themes.  More  than  3,200   participants  actively  engaged  in  the  contest,   contributing  valuable  ideas  and  voting   on  others’  inputs.   Technology  Vision  Research  Methodology As  a  shortlist  of  themes  emerged  from  the  research   process,  the  Technology  Vision  team  reconvened  its   advisory  board.  The  board’s  workshop,  involving  a   series  of  ‘deep-­dive’  sessions  with  Accenture   leadership  and  external  subject-­matter  experts,   validated  and  further  refined  the  themes.   The  screens  used  during  these  processes  weighed   the  themes  for  their  relevance  to  real-­world   business  challenges.   Copyright  ©  2016  Accenture.  All  rights  reserved. 17
  • 18. Copyright  ©  2016  Accenture.  All  rights  reserved. Technology  Vision  2016  Survey  Demographics For  the  second  year,  we  conducted  a  global  survey  of  more  than  3,100  business  and  IT  executives   across  11  countries  to  understand  their  perspectives  on  the  impact  of  technology  on  their  organizations,   and  to  identity  their  priority  technology  investments  over  the  next  few  years.  The  survey  was  fielded  from   October  through  December  2015. 1  of  3
  • 19. Copyright  ©  2016  Accenture.  All  rights  reserved. Technology  Vision  2016  Survey  Demographics 2  of  3
  • 20. Copyright  ©  2016  Accenture.  All  rights  reserved. Technology  Vision  2016  Survey  Demographics 3  of  3
  • 21. Copyright  ©  2016  Accenture.  All  rights  reserved. Thank  you #techvision2016 www.accenture.com/technologyvision