Just like the wide range of businesses they're used in, POS systems come in variety of types and capabilities. The needs of a retail store vs. a restaurant are different enough that there isn't a single solution to fit every application. POS systems are a combination of software and hardware that has come a long way from basic cash registers. Finding the right combination of components is key to properly managing your business, maintaining customer satisfaction, and being successful. The most valuable POS system is one that will allow you to run your business the way you need to.
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Point of Sale Buying Guide - Choosing the Right Point of Sale System
Just like the wide range of businesses they're used in, POS systems come in variety of types
and capabilities. The needs of a retail store vs. a restaurant are different enough that there
isn't a single solution to fit every application. POS systems are a combination of software
and hardware that has come a long way from basic cash registers. Finding the right
combination of components is key to properly managing your business, maintaining
customer satisfaction, and being successful. The most valuable POS system is one that will
allow you to run your business the way you need to.
Every business is unique in its needs and processes, but a well planned POS system can be
made to work for any business type. The first step in finding a POS system is identifying your
specific needs.
What type of business do you have?
Do you need to conduct transactions in a mobile environment?
How many transactions will you conduct daily?
Will you need to process credit and/or debit cards?
How many lanes (workstations) will you need? Do you have a network to link them?
Will you need to manage reservations or appointments?
Do you need multiple stores to be linked together?
Will you need to sync data with external applications (e.g. accounting software)?
Knowing how you'll be using it and what functions you need in a POS system will help you
determine the best combination of software and hardware for your specific business.
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POS Basics
Every POS system consists of software and a set of core hardware components. Before
getting into the specifics of your business type, a primer on the basics of a POS system will
help make answering these questions easier.
Software
POS software is the center of any system and will ultimately determine what you can do and
how you do it. Deciding on the right software will depend on what types of features you
need and the type of environment you are working in. Many POS applications are very
flexible to accommodate a range of businesses but can be environment specific, like
restaurant or mobile POS. Added to this, many applications offer basic, pro, and enterprise
versions each with different features.
So how do you know which POS software is best for your business?
The best thing to do first is decide what features are essential to you and the way your
business functions. All POS software will handle basic transactions but there is a long list of
additional features beyond this that may or may not be of use to you. There are some
specific functions that, for example, a salon will need that a retail store may not, and we'll
look at some of these environment-specific needs later. Some of the many features you'll
want to consider are:
Inventory Management - Every business needs to manage their inventory and most
POS applications will help by tracking stock levels with each sale. Always have up-to-the-
minute, accurate inventory data to keep up with your customer's demands.
Reporting - One of the biggest advantages of a POS system is what it can tell you about
your sales and customer habits. Most applications will have basic reporting functions or
even the option to create custom reports to provide you the most complete picture of what
is happening in your business.
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Automated Purchasing - By tracking your inventory you will also know when items go
out of stock. Some POS software will be able to interface with your accounting software to
automatically create purchase orders for low stock items. Never be caught without stock of
the items your customers are demanding.
Customer Management - Loyalty programs, customer specific promotions,
appointments, couponing, and reservations are all possible with the right software in place.
Creating the best possible customer experience keeps them coming back.
PCI Compliancy - The fact is that most transactions are paid with debit or credit cards
today. In order to accommodate your customers and keep them safe, your POS system
should support the PCI DSS standards.
Return Processing - Returns and exchanges are something every business has to deal
with. Your POS software can help make this a painless process for you and your customers.
Employee Tracking - Track employee attendance and sales easily by them simply
logging-on to a terminal. All this information can be reported on or exported to accounting
software for payroll processing. These are just some of the most common features available
but knowing exactly what you need will make choosing the best fit software for your
business easy. When it comes to putting a POS system together, the last place you'll want to
cut corners to save a few dollars is in the software. Having all the right features will be well
worth the cost in time and headaches down the road.
Hardware
All POS systems will have several pieces of hardware to run your software, collect payments,
and create a receipt for your customer. Your choice in components will ultimately depend
on what type of environment you'll be working in but these 5 pieces will be the most
essential for many businesses.
Terminal/PC - The terminal/PC is where everything comes together in a POS system.
Many businesses can use a standard PC as long as it meets the memory and processor
requirements of the POS software and provides the needed USB ports for all the peripherals.
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There are also POS-specific PCs that offer sealed cases or low power operation as well as all-
in-one units with integrated touchscreens and card readers to take up less space. Where a
retail store could use a standard PC, a restaurant may need the space saving or rugged
design advantages of an all-in-one unit. Likewise, your POS terminal might be a compact
mobile computer for a fully mobile solution. At the end of the day, as long as your
terminal/PC can support your software you will be ready to start running transactions.
Receipt Printer - Every transaction ends with a receipt for the customer. Having a
printer go down is one of the most crippling things to any POS system. Making sure you have
a receipt printer that'll support your print volume and is easy to use is essential. Most
printers are thermal based so you don't even have to deal with ribbon cartridges anymore.
Just load the paper and you are back up and running! Whatever your receipt size or type
requirements are, there's a printer to fit your needs.
Cash Drawer - The cash drawer is the simplest component to any POS system but having
a secure place to keep cash, checks, and credit card receipts throughout the sales day is
essential. Drawers normally connect to your receipt printer and open with every valid
transaction. Choosing a durable unit that will interface with your system easily will ensure
the longest life from your drawer.
MSR/payment terminal - Card based payments are just as common as cash today so
every POS system needs a means to quickly read credit/debit cards to process them.
Depending on the capabilities of your POS software, you may only need a basic MSR or a full
payment terminal. In either case, you can make check-out a breeze for your customers by
supporting secure, card-based payments.
Barcode Scanner - Scanners are a crucial part of many POS systems to quickly enter
items and speed up the check-out process. The standard laser scanner will read all the UPC
codes on products but with the expanding need for age verification, couponing, and loyalty
card scanning, 2D scanners have become more commonplace. Many scanners have a
handheld form factor but for POS, you can take advantage of in-counter and presentation
devices for even faster, hands free reading and even shorter lines!
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MartlitePro Overview
Your Business At A Glance
As an independent business owner, you know that an efficient Point of Sale System goes a
long way in enabling you in making the right business decisions involving inventory, security
and customer experience.
You need a Point Of Sale System that not only manages your daily point of sales activities
proficiently but is also flexible enough to integrate with your Sales and Marketing strategy.
MartlitePro POS Suite is designed for small, mid-size to large tier retailers like you to provide
you the maximum benefits of POS, by keeping its operation simple. You can delight your
customers with a superior shopping experience and at the same time maintain control over
your inventory through integration with your supply chain and resource management
systems.
The Vision
When asked what difference MartlitePro POS Suite brings into the industry, we only have
this to say:
The MartlitePro POS Suite is a research in progress.
Our vision is to "revolutionalize" the Nigerian retail industry by deploying a robust software
application solution that not only caters for every industry, but also harmonizes the
inventory system of importers with that of the retailers.
Features
Simple yet Powerful Features
MartlitePro POS Suite is a simple, yet powerful business onPremise Web solution for
retailers who like to efficiently automate their daily point of sales activities so to compete
and succeed in the ever changing retail market.
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MartlitePro POS Suite empowers your staff to provide professional and personalized
services and maintain loyalty among your customers. It offers an easy, intuitive and user
friendly GUI, with a role-based user experience that provides employees with critical
information to make better decisions.
Specially designed to meet the demands of the retail industry, MartlitePro POS Suite is easy
to implement and use, with an ability to integrate with a wide range of hardware bringing in
tremendous flexibility with a high degree of user friendliness.
With an ability to be configured around your sales and marketing initiatives, MartlitePro POS
Suite ensures that you can execute your marketing strategies across your stores to ensure
your customers do not miss on any opportunities you have to offer.
Our Point of Sale solution can be seamlessly integrated with any legacy system of yours,
enabling you to gain instant access to stock and customer information for better customer
relationships and enhanced sales.
MartlitePro POS Suite Benefits - Checkout efficiency & accuracy
More accurate and faster checkouts allows employees to spend more time on the floor
helping customers and less time behind the counter
Build excellent customer relationship.
Enhance shopping experience of customers with flexible payment options, promotions and
loyalty programs
Reduce training overheads.
Reduce training requirement with user-friendly interface that demands minimal training,
thus facilitating easy acceptance by employees
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MartlitePro POS Suite at a Glance
Sales Centric
Unlike most POS Software, MartlitePro™ POS is Sales Centric. Which means our
Point of Sale Software is designed around the Sales process, which is the most
important factor in any retail business.
Custom Reporting Modules
- Inventory Status Reports
- Sales Reports
- Item Evaluation Reports
- Daily/Weekly/Monthly/Yearly Reports
- Employee Purchase Reports
- Customer Loyalty & Trend Reports
- Re-order Level Reports
- Credit Card/Gift Card/Debit Card Reports
Automated Purchasing
MartlitePro POS software interfaces with your sales process to automatically create
purchase orders for low stock items.
Customer Database
Customer Groups
Create customer groups to better organize your customer list. Customer groups can
later be used for promotions, price lists, and/or loyalty programs!
Store Credit
Define credit limits, and accept/ reward store credit to your customers. 7 day no
cash back policy is looking easier than ever.
Daily Closing
Multi Location Ready
Back-office Administration
Detailed Sales Forecasting
Inventory Tracking & Management
Customizable Receipts
Seamless Integration with Popular Hardware
E-Commerce Integration Ready
Credit Card, Debit Card & Gift Card Processing
Touch Screen Capable
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Multiple Payment modes for a single order
Built in Loyalty Programs
Secure payment processing
Efficient return process, with configurable product return period
Provision for store credits on return of products
Gift card sales
Multiple discounting options
Customer specific price levels assignable
Comprehensive register/cash drawer management
Sales shift and time-clock management
Complete Integration with legacy Systems
Ability to function offline and stand-alone
Works with a wide range of OPOS driver compatible hardware
Multi–channel integration for inventory management
User friendly with touch-screen and bar-code integration
Auto low-level stock alert system
Auto supplier alert system
Auto admin alert system
System Requirements
For standalone deployment, MartlitePro POS Suite can be installed on any Windows system,
but if you want to run MartlitePro on a network, the following underlisted specification will
be your minimum specification:
Processor: 1 gigahertz (GHz) or faster
RAM: 1 gigabyte (GB) (32-bit) or 5 GB (64-bit)
Free hard disk space: 200 GB
Graphics card: Microsoft DirectX 9 graphics device with WDDM driver