This document advertises and provides an agenda for the "Intelligent Loss Prevention Retail" conference on April 25-26, 2017 in London. The conference will focus on evolving loss prevention strategies from reactive to proactive approaches using data analytics and cross-functional collaboration. It will feature case studies and sessions led by loss prevention experts from retailers such as M&S, Chanel, URBN, and Nike. Attendees will learn how to leverage strategic analytics, optimize inventory management, tackle issues like grey markets, and assess technologies like RFID.

1. REGISTER NOW AT WWW.INTELLIGENTLOSSPREVENTIONRETAIL.COM
25-26 April 2017 | London, UK
CAPITALISING ON STRATEGIC ANALYTICS AND CROSS-FUNCTIONAL COLLABORATION TO EVOLVE
FROM REACTIVE LOSS PREVENTION TO PROACTIVE OMNI-CHANNEL PROFIT PROTECTION
DEVELOPED BY LOSS PREVENTION PRACTITIONERS, FOR LOSS PREVENTION PRACTITIONERS!
CASE STUDIES AND INTERACTIVE SESSIONS LED BY PIONEERING LOSS PREVENTION
AND INVENTORY CONTROL EXPERTS FROM RETAILERS ACROSS EUROPE:
Richard Jenkins
Head of Loss Prevention and RFID
M&S
Ricky Smith
Head of Security
Chanel
Graeme Sharp
European Head of Loss Prevention
URBN
Jerome Bertrume
Director of Loss Prevention - Europe
Guess
Raffaele Raiola
Director Inventory Control EMEA
Michael Kors
Rob McAssey
Loss Prevention Director WE & CEE
Nike
Gerard Davies
Head of Retail Security
William Hill
Jon Wright
Head of Global Loss
Prevention and Safety
River Island
ONLY AT INTELLIGENT
LOSS PREVENTION
AND INVENTORY
MANAGEMENT
WILL YOU FIND…
15+EXPERT
SPEAKERS
10+HOURS DEDICATED
INTERACTION
80%+PRACTITIONER
ATTENDEES
12+END USER
CASE STUDIES
80+PARTICIPANTS
Retail recent evolutions created many new challenges
for LP leaders and I truly believe that most of the answers
shall come from events like this enhancing exchange of
best practices and experiences among the LP community
Jerome Bertrume, Director of Loss Prevention – Europe, Guess

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Dear Colleagues,
Like you, we’re aware that in an increasingly customer-centric and omni-channel retail environment,
traditional Loss Prevention activities are no longer enough to maintain control of stock, and ensure a
secure supply to the right store at the right time to maximise profits.
Welcome to Intelligent Loss Prevention and Inventory Management – your chance to discuss with
80+ of your peers how to capitalise on strategic analytics, cross-functional collaboration and digital
change to evolve your business for 2017, whether this is:
J From reactive to proactive loss prevention – Hear how the team at River Island predict and
proactively reduce internal and external crime, and discuss with M&S how to strategically deploy
RFID to provide greater stock visibility across your retail estate
J From bottom-line to top-line impact - Learn from Nike how to effectively allocate resource to add
to the top line whilst holding the bottom, and hear how Guess leverage their LP department as the
foundation of enterprise-wide business intelligence
J From an in-store to omni-channel focus – Discover how Adidas leverage multiple investigative
methods to identify grey market and fraudulent activity, and discuss with Karen Millen how to
increase stock file accuracy across the omni-channel supply chain.
Registering your place is easy - just visit www.intelligentlosspreventionretail.com, email us at
enquire@iqpc.co.uk, or give us a call on +44 (0) 20 7368 9300, and if you have any questions,
don’t hesitate to reach out.
On behalf of the entire team, we look forward to welcoming you to London this April!
Best wishes,
Zoe Amos
Conference Director
Intelligent Loss Prevention & Inventory Management
P.S. Can’t wait until April? Check out the online Resource Centre, where you can
find complimentary whitepapers, interviews and additional learning resources!
J Join River Island’s in-depth masterclass
to gain practical tips and advice on how
to leverage strategic data analytics to
move from reactive to not just proactive
but predictive loss prevention
J Ask your questions to leaders from Nike,
Guess and Abercrombie & Fitch in their
interactive panel and discover how to shift
your Loss Prevention department from being
a team of investigators to a team of
strategists
J Participate in 3 of 6 Interactive Discussion
Groups of up to 12 people, led by Karen
Millen, URBN, William Hill, Disney and
more, to deep-dive your current greatest
challenges in a more intimate environment
J Join the interactive panel led by M&S, River
Island and more to realise the potential
of RFID and assess it’s applicability to
your business
J Hear from Chanel’s keynote session on how
they improved enterprise-wide collaboration
and understanding of Loss Prevention to
reduce internal and external stock loss
from 1.7% down to just 0.18%
GAME-CHANGING
INTERACTIVE SESSIONS &
CASE STUDIES FROM LOSS
PREVENTION EXPERTS

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INSPIRING CASE STUDIES AND DISCUSSIONS LED BY EUROPE’S
LOSS PREVENTION AND INVENTORY MANAGEMENT EXPERTS:
Corin Dennison
Director – Global Profit
Protection & Investigations
Adidas Group
Ricky Smith
Head of Security
Chanel
Martin Speed
Data Analytics Lead
River Island
Colin Stewart
Director EMEA Asset Protection
Abercrombie & Fitch
Richard Jenkins
Head of Loss Prevention
and RFID
M&S
Samuel Millen
Head of Loss Prevention
CeX and DeX
Rob McAssey
Loss Prevention Director
WE & CEE
Nike
Mitch Haynes
Head of Loss Prevention
Karen Millen
Raffaele Raiola
Director Inventory Control EMEA
Michael Kors
Jerome Bertrume
Director of Loss
Prevention - Europe
Guess
Graeme Sharp
European Head of
Loss Prevention
URBN
Phil Smith,
Head of Retail Risk and Loss
Prevention Western Europe
Disney
Justin McManus
Senior Director Global
Corporate Security &
Asset Protection
Ralph Lauren
Jon Wright
Head of Global Loss
Prevention and Safety
River Island
Gerard Davies
Head of Retail Security
William Hill

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WHO ELSE WILL YOU MEET AT INTELLIGENT
LOSS PREVENTION & INVENTORY MANAGEMENT?
WHAT WE WILL DELIVER
J Cutting edge, informative first-hand case studies from Europe’s
leading Director-level, loss prevention, inventory management,
supply chain and retail operations practitioners and strategists
J An agenda that has been developed in consultation with 20+
of your peers – our focus is solely on covering the topics YOU
want to learn about, and ensuring our events are created by the
Loss Prevention community, for the Loss Prevention community
J Opportunities to network with our vendor partners, who have
been cross-checked with our speaker faculty and/or advisory
board to ensure they really are the best-of-breed providers
who can help you address your current challenge
J A unique and innovative programme structure to break the
monotony of Powerpoint presentations – participate in speed
networking sessions, interactive discussion groups, ideaPitches
and much more!
OUR PROMISE TO YOU
If you’re still undecided on whether to sign up or not, this is our
pledge to you. Here at IQPC, we make this promise for each and
every event we run. And we never make a promise we can’t keep.
Each year IQPC brings together hundreds of old friends and new faces
from across Europe and beyond at our senior-level forums to discuss
their greatest challenges and strategies for success, and Intelligent
Loss Prevention & Inventory Management will be no different!
2016 EXPECTED FUNCTIONAL BREAKDOWN
2016 EXPECTED SENIORITY BREAKDOWN
 Loss Prevention 45%
 Logistics 20%
 Operations 15%
 Security 10%
 Supply Chain 10%
 VP/C-Suite 15%
 Director-level 40%
 Department Head 25%
 Manager 15%
 Other 5%
Media Partners

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CONFERENCE DAY ONE
25 APRIL 2017
INTERACTIVE
SESSION
INTERACTIVE
SESSION
08:30 Pre-Conference Masterclass A: Moving from Reactive to Predictive Loss Prevention through Strategic Data Analytics
J Discuss River Island’s journey from reactive, to proactive to truly predictive loss Prevention
J Determine how to eliminate the siloed reporting structures within your business to optimise stock accuracy and reduce shrinkage
J Hear how to use data surrounding both static and dynamic risk factors to identify ‘predictors’ of differing behaviours and outcomes
J Discover how to leverage these ‘predictors’ at an individual store level to proactively anticipate and mitigate potential loss
John Wright, Global Head of Loss Prevention & Safety, River Island
Martin Speed, Loss Prevention Analytics Lead, River Island
10:00 Networking Refreshments & Chairman’s Welcome
10:30 Interactive Panel Discussion - The Loss Prevention Leader: From Investigator to Strategist
J What strategic influence can and should LP leaders have, and how can you convince the C-suite of this?
J What strategic-level top-line commitments can and should LP leaders make in addition to their investigative-level bottom-line commitments?
J What is the current perception of LP within your organisation, and are you satisfied with this? If not, how are you trying to change it?
Rob McAssey, Director of Loss Prevention WEE/CEE, Nike
Colin Stewart, Director EMEA Asset Protection, Abercrombie & Fitch
Jerome Bertrume, European Director of Loss Prevention, Guess
Phil Smith, Head of Retail Risk and Loss Prevention Western Europe, Disney
11:15 How internal collaboration has reduced loss from 1.7% down to 0.18% at Chanel
J Hear how Chanel leverage regular reporting to create hard facts and statistics that inspire the business to change, and empower each of their
employees to take personal responsibility for stock loss
J Determine how to move from being internal police to true business partners, and work cross-functionally to build a discreet loss prevention
framework that employees and customers are engaged with
J Discover how Chanel have developed creative partnerships and share both situational awareness and actionable intelligence surrounding ORC
and fraud across their retail estate to reduce external stock loss
Ricky Smith, Head of Security, Chanel
12:00 Less is more? Strategic resource allocation at Nike
J Determine why and how Nike are shifting their Loss Prevention investments from physical security measures to man hours on the shop floor
J Discover how Nike focus on the top-line, and not just the bottom-line, when allocating resource to add more value to the business
J Establish the ROI of each of your security efforts and calculate the risk-benefit payoff of doing things differently
Rob McAssey, Director of Loss Prevention WEE/CEE, Nike
12:45 Networking Lunch
CASE
STUDY
CASE
STUDY

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13:45 Interactive Discussion Groups
Take this chance to deep-dive the issues most pressing to your business with these focused 30-minute discussions, each led by an industry expert.
With tables limited to just 12 participants, and time to visit only 3 tables, sign up at point of registration to ensure you get your first choice!
Enhancing In-Store Working Practices
J Streamlining in-store loss prevention workloads
to improve process compliance
J Developing robust training and reward structures
to motivate and incentivise employees to take
responsibility for loss prevention
Graeme Sharp, European Head of Loss Prevention,
URBN
Physical Security Measures
J Strategically deploying in-store security
technologies to counteract burglary and
robbery
J Collaborating with local businesses and the
police force to reduce anti-social behaviour
and crime
Gerard Davies, Head of Retail Security, William Hill
Optimising Omni-channel Inventory Control
J Increasing stock file accuracy to maximise
sales opportunities across all channels
J Leveraging RFID and new technologies to track
stock across the omni-channel supply chain
Mitch Haynes, Head of Loss Prevention,
Karen Millen
Reducing Internal Fraud & Crime
J Analysing internal data to identify operational
error vs deliberate wrongdoing by staff
members
J Redesigning hiring, incentives and training
practices to develop an honest and
low-risk employee base
For updates on your session leader, please visit
www. intelligentlosspreventionretail.com
Leveraging Analytics for Loss Prevention
J Aggregating and capitalising on data from
across the supply chain and your retail
stores to identify areas of risk
J Analysing data to predict future patterns
and trends and proactively reduce loss
Phil Smith, Head of Retail Risk and Loss Prevention
Western Europe, Disney
Digitally Transforming the Retail Estate
J Balancing a simple customer experience
with a secure and low-risk retail
environment
J Capitalising on the data generated
by in-store digital innovations for process
optimisation and profit protection
Justin McManus, Senior Director Global Corporate
Security & Asset Protection, Ralph Lauren
15:15 Networking Refreshments & Solution Provider Showcase
15:45 The Grey Market: Counteracting an emerging internal risk
J Determine why and how grey market activity could be a major source of loss, and learn how to develop close working relationships with suppliers to reduce this
J Establish the opportunities to criminals of an omni-channel customer offering and returns policy on grey market activity, and determine how to moderate this risk
J Discover new online and offline investigation methods to identify grey market goods and bring stock back into the fold
Corin Dennison, Global Director of Profit Protection, Adidas
16:30 Interactive Panel Discussion: RFID – an LP Silver Bullet?
J How can you manage internal expectations of RFID and break down any myths surrounding implementation across your business?
J How can you identify which existing business processes to adapt to accommodate your RFID programme, and which need to be kept consistent?
J How can you ensure a strategic and scalable approach to implementing RFID?
J What technologies do you require to develop your RFID programme – would a single solution or hybrid model work best?
Richard Jenkins, Head of Loss Prevention and RFID, Marks & Spencer
John Wright, Global Head of Loss Prevention & Safety, River Island
17:30 Chairman’s Close & Networking Drinks Reception
INTERACTIVE
SESSION
INTERACTIVE
SESSION
CASE
STUDY
I’ve joined the speaker faculty as I
feel this will could be a useful event
for the entire industry to attend
Richard Jenkins, Head of Loss Prevention and RFID, Marks & Spencer

7. REGISTER NOW AT WWW.INTELLIGENTLOSSPREVENTIONRETAIL.COM
CONFERENCE DAY TWO
26 APRIL 2017
08:45 Chairman’s Welcome
09:00 Developing a holistic approach to loss prevention and profit protection at Guess
J Establish how to move your department from a supportive investigative team to a business enabler to ensure consistent investment and value-add even when
shrink is below 1%
J Determine how to leverage root cause analytics and integrate business metrics and KPIs to optimise the performance of each store within your estate
J Identify how to leverage these metrics to form the foundation of an enterprise-wide business intelligence platform that support all areas of the business
J Discover how to set up the right level of LP technology by meeting and integrating retail leaders needs of store intelligence
Jerome Bertrume, European Director of Loss Prevention, Guess
09:45 Shifting the LP goalposts from Shrink to Total Loss
J Assess the differing areas contributing to total loss, including corporate policies, corporate liabilities, supply chain, and both known and unknown operational loss
J Determine how to increase accessibility to information surrounding all these factors to design and implement an holistic loss prevention and inventory
management strategy
J Establish how to unite departments under the shared vision of reducing total loss to assign both responsibility and accountability for loss prevention across all
areas of your business
For updates on your session leader, please visit www.intelligentlosspreventionretail.com
10:30 Increasing inventory visibility and stock file accuracy at Michael Kors
J Discover how to leverage your inventory control function to bridge the gap between the financial and operational worlds
J Assess how Michael Kors are increasing the frequency and accuracy of their count cycle across over 195 stores and concessions to can full inventory visibility and
maximise sales opportunities
J Assess the supporting technologies that will ensure virtual stock file accuracy and omni-channel inventory visibility
Raffaele Raiola, Director Inventory Control EMEA, Michael Kors
11:15 Networking Refreshments
11:45 Tackling retail crime in the Second-Hand and Resale Market
J Hear how the CeX retail estate is being transformed to enhance safety and security across both the low- and high-value product ranges
J Discover how the growing DeX retail estate are adopting robust product authentication processes to identify grey market, stolen or fake goods early and reduce
incidents of product seizure
J Determine how to collaborate effectively with local police, brands and other retailers to ensure only legitimate goods are bought and sold across the local community
Samuel Millen, Head of Loss Prevention, CeX and DeX
12:30 LP on a Budget: Doing more with less
J Weigh up the benefits and disadvantages of centralised vs decentralised loss prevention departments in effective strategy creation
J Discover how to leverage real-time store analytics and KPIs to enable dynamic allocation of key staff and resources
J Determine how to develop effective training programmes for operational staff both in-store and across the supply chain to ensure ‘right first time’ strategy
implementation
J Identify the role of automation in reducing headcount and cost – which processes can be underpinned
Justin McManus, Senior Director Global Corporate Security and Asset Protection, Ralph Lauren
CASE
STUDY
CASE
STUDY
CASE
STUDY
CASE
STUDY

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13:15 Networking Lunch
14:15 So What’s Next? - Interactive Action Plan Development Session
Reflect on the last two days of learning in this interactive guided thinking exercise, where you’ll identify the gaps in your current Loss Prevention and Inventory
Management strategies, and work in your tables to determine the steps you need to take to rectify them. Make sure you go back to the office with a clear
action plan of processes to optimise, technologies to capitalise on and mindsets to shift to drive value-adding change across your business.
15:00 Chairman’s Close & Networking Refreshments
15:30 Post-Conference Masterclass B: Reducing Risk Along the Supply Chain to Achieve Consistent On-Shelf Availability
J Establish how to improve co-operation between distribution and retail operations to ensure seamless and secure transfer of stock across your retail estate
J Assess how to leverage physical and digital audit measures, POS analytics and reporting
J To identify phantom inventory and engage with this insight to return stores to an in-stock position
J Determine how to pinpoint the root causes of stock file inaccuracy to ensure virtual inventory reflects reality, and continued on-shelf availability
For updates on your session leader, please visit www.intelligentlosspreventionretail.com
INTERACTIVE
SESSION
INTERACTIVE
SESSION
For complimentary exclusve
content, whitepapers
and interviews, visit the
Resource Centre now!

9. REGISTER NOW AT WWW.INTELLIGENTLOSSPREVENTIONRETAIL.COM
On the basis of sponsor and delegate feedback, IQPC have embraced a more flexible and consultative
approach and innovated our platforms, marketing channels and service delivery. This is all because we
are dedicated to ensuring a return on our sponsor’s investment, and as such want to work with you to
build bespoke packages that are tailored to your individual goals.
We offer a comprehensive range of platforms, media, networking opportunities and marketing channels
to deliver your objectives. In consultation with our expert team, you can mix a variety of activities that
meet your specific business development needs:
J Thought leadership – showcase your experiences
and key differentiators
J Branding – Gain maximum exposure and prominence
in a competitive market
J Networking – Maintain existing relationships and
make new contacts
REASONS YOU SHOULD SPONSOR INTELLIGENT
LOSS PREVENTION & INVENTORY MANAGEMENT
Pre-Event On-Site Post-Event
Thought Leadership J Whitepaper email marketing
J Newsletter placement
J Client-led keynotes & testimonials
J Workshops and Discussion Groups
J Tech demonstrations
J Whitepaper/presentation placement on
the event site
J Presentation marketing to other events in
the series
Lead Cultivation J Targeted delegate acquisition campaigns
J Prospect listing
J On-site introductions
J Private lunches and breakfast briefings
J Evening networking sessions
J Email introductions
J LinkedIn introductions
Brand Awareness J Online presence on event website
J Listings and logos on all event materials
J Lanyard / App / VIP Room sponsorship
J Literature seat drops and flyer handouts
J Post-event email
J Survey sponsorship
J Social media marketing
WHAT HAVE PAST SPONSORS AND ATTENDEES OF IQPC’S RETAIL EVENTS SAID?
One of the best opportunities to meet some of the top
Directors in Europe, within days of the event we had
been contacted by prospects wanting to see us
EMEA Sales Director, Silver Lining @ Customer Experience Exchange for Retail
Very good! Managed to do some valuable
networking and took some good ideas away.
I’d recommend for anyone involved in the topic
Head of Returns, Shop Direct @ Customer Returns & Reverse Logistics

10. 5 WAYS TO REGISTER
PHONE:
+44 (0)20 7368 9300
FAX:
+44 (0)20 7368 9301
POST YOUR BOOKING FORM:
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WWW.INTELLIGENTLOSSPREVENTIONRETAIL.COM
EMAIL:
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IQPC Cancellation, Postponement and Substitution Policy You may substitute delegates at any time
by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than
eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference
which must occur within one year from the date of issuance of such credit. An administration fee of 10%
of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any
cancellations occurring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels
an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit
for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date
of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or
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London, UK.
Venue to be released shortly. For updates on the venue and accommodation
information, please visit: www.intelligentlosspreventionretail.com
Travel and accommodation are not included in the registration fee.
To claim a variety of articles, podcasts and other free resources please visit
www.intelligentlosspreventionretail.com
25-26 April 2017 | London, UK
Pass includes
Gold
Package
Silver
Package
Main Conference
24th April - 25th April 2017
 
Drinks reception &
networking
 
Access to Pre- and Post-
Conference Masterclass
24th April - 25th April 2017 **
 
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