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Exhibitor Insights: RFID in Fashion Retail: The Key Driver for Delivering What Customers Want

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Exhibitor Insights Session; RFID in Fashion Retail: The Key Driver for Delivering What Customers Want
Juha Reima, NordicID
Rich Haig, Herman Kay
Paul Murdock, NordicID

Published in: Retail
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Exhibitor Insights: RFID in Fashion Retail: The Key Driver for Delivering What Customers Want

  1. 1. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID in Fashion Retail: The Key Driver for Delivering What Customers Want RICH HAIG, CIO and CTO, Herman Kay PAUL MURDOCK, Business Development, NordicID JUHA REIMA, CEO, NordicID
  2. 2. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 The key driver for delivering what customer want RFID IN FASHION RETAIL The key driver for delivering what customer want
  3. 3. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Juha Reima CEO NORDIC ID
  4. 4. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RELEVANCY
  5. 5. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 SALES LOST – Not an option
  6. 6. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Drive customer service – LOYALTY
  7. 7. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 SpeakersSPEAKERS Richard Haig HERMAN KAY Paul Murdock NORDIC ID
  8. 8. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RIGHT PRODUCT – RIGHT PLACE – RIGHT TIME RFID ensures delivery accuracy HERMAN KAY – DIV OF MYSTIC INC. MYSTIC INC. / LF OUTERWEAR, LLC. RICH HAIG CIO/CTO – MIS DIRECTOR
  9. 9. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 WHO WE ARE APPAREL AND OUTERWEAR • Designer and manufacturer • Design teams and showrooms in NYC • Distribution facility – Douglas, GA Two buildings – over 650,000 sq ft
  10. 10. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS 1. Verify picked quantities 2. GSI-128 carton quantities – EPOD - At packing station 3. GS1-128 carton verification - At weigh station 4. Outbound shipments – verify & load by ASN 5. Receiving – both GOH and boxed 6. Outbound supplier shipments 1 2 3 4 5 6
  11. 11. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS VERIFY PICKED QUANTITIES • Handheld checker audit - RFID - Checkers verify quanities by: style/color/size • Bags, bag stickers, hanger sizers 1
  12. 12. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  13. 13. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  14. 14. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  15. 15. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  16. 16. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  17. 17. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  18. 18. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK / CHECKER AUDIT
  19. 19. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 HANDHELD PICK AUDIT - SUCCESS
  20. 20. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS 1. GSI-128 CARTON QUANITIES – EPOD • At each packing station • Each box is packed and then scanned • RFID scan verifies packed quantity by GS1-128 carton label • This begins the electronic proof of delivery at the GS1-128 carton level 2
  21. 21. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  22. 22. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  23. 23. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  24. 24. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  25. 25. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  26. 26. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  27. 27. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  28. 28. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  29. 29. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  30. 30. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  31. 31. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 GSI-128 CARTON QUANTITIES
  32. 32. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS GSI-128 CARTON VERIFICATION SCAN • At final weigh station • Each box is weighed and scanned to verify it was RFID packed • Optimal desired result – 100% success • RFID scan to packed quantity by GS1-128 • Electronic proof of delivery by GS1-128 3
  33. 33. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID VERIFY SCAN
  34. 34. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS OUTBOUND SHIPMENTS – VERIFY & LOAD BY ASN • Verify that all merchandise is loaded on the correct truck • Not just the ‘right’ number of cartons, but the correct cartons • ASN has all GS1-128 cartons verified and every carton has known EPC’s 4
  35. 35. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN
  36. 36. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN
  37. 37. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN
  38. 38. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 • PREVENTS THIS OUTBOUND SHIPMENTS – BY ASN
  39. 39. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN
  40. 40. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN
  41. 41. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 OUTBOUND SHIPMENTS – BY ASN EPOD – ELECTRONIC PROOF OF DELIVERY • Every EPC is captured at the GS1-128 carton level • Every GS1-128 carton is verified against the ASN • Right items, right quantities, right boxes
  42. 42. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS RECEIVING – BOTH GOH AND BOXED • proof of concept completed • both fixed and moveable portals • initial receiving this fall 5
  43. 43. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 RFID IMPLEMENTATION POINTS OUTBOUND SUPPLIER SHIPMENTS • Initial testing at our cutting room in DR • Allows visibility into supply chain • Allows electronic ASN as each container is loaded – no need to wait for ‘packing slip’ 6
  44. 44. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 CONTACT INFO: RICH HAIG 917-339-2557 rmhaig@hermankay.com RIGHT PRODUCT – RIGHT PLACE – RIGHT TIME RFID ensures delivery accuracy
  45. 45. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 SpeakersPaul Murdock CHIEF COMMERCIAL OFFICER NORDIC ID
  46. 46. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 CASE STUDIES
  47. 47. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Speakers INCREASED SALES
  48. 48. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 ACCURACY
  49. 49. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Speakers NETWORKING CAPITAL
  50. 50. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Speakers QUESTIONS & ANSWERS
  51. 51. Retail’sBIGShow2017|#nrf17Retail’sBIGShow2017|#nrf17 Speakers THANK YOU!

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