SWOT, Porter's Five Forces, Business Model Canvas and Blue Ocean Strategy Analysis of Alipay
1. New Media Ecology
SWOT
Porter's Five Forces
Business Model Canvas
Blue Ocean Strategy Canvas
Business Analysis
For
By
DAI Zhuo Moss
HUANG Lei Lynsey
LO Pui Ching Joanne
SU Tong
ZHANG Xiaoyi
ZHU Shiman Jasmine
2. SWOT Analysis
• Providing a combination of multiple
financial services for both commercial
and individual.
• Collaboration with companies and
organizations
• Strong social network based on large
scale of users
• Substantial capital recourses of
Alibaba group
Strengths
• Request for real name registration of
account.
• Safety and privacy problem
• Geographical limitation: China market
• Long payment settle period
Weaknesses
Opportunities Threats
• The ubiquity of smart phones and
mobile apps
• Online consumption and finance
management are generally accepted
by young generations.
• The popularity of e-commerce
• Alipay Vs WeChat Payment Vs
PayPal
• Competitor of traditional bank’s
online services.
• Restrictions & regulations from bank
& government.
3. Poter’s Five Forces
Low
• High entry barrier of the market.
• Alipay and Wechat payment
dominate it.
• The cost of big promotion discount is
high.
• Customer base need long time to
build.
• Government regulations greatly
influence on business. Difficult to get
license issued by the government
4. Poter’s Five Forces
High
• Buyers want free transaction service,
convenient life service and financial
services with high profit.
• Major function is similar to the
biggest competitor WeChat payment
and the cost of transfer is limited.
5. Poter’s Five Forces
High
• Banks charge for transaction fee.
• Hard to substitute the bank and
financial organizations.
6. Poter’s Five Forces
Relatively High
• Lots of payment substitutions, like
WeChat payment, Apple pay, Android
pay, Paypal.
• Credit card is popular and
convenient. Easy to change payment
method.
7. Poter’s Five Forces
Relatively High
• WeChat pay has large amount of loyal
users with highly social connection.
• Other mobile payment method are
processing faster than Alipay.
• Switching cost is low.
• Major functions are similar.
8. Business Model
Canvas
Key Partners Key Activities Value
Propositions
Customer
Relationships
Customer
Segments
Key Resources
Channels
Cost Structure Revenue Streams
- Government
- Financial services
organizations
- E-commerce
platform
- Brick-and-mortar
stores
- Website
- Mobile Apps
- Traditional
media
- Outdoor
advertisement
- Brick-and-
mortar stores
- Individual
- Merchants
- Marketing expenditure;
- Technological infrastructure & maintenance
- Transaction fee
- Service charge(transaction fee,value-added service)
- Interest (capital pool and loans)
- Advertising revenue
- Making payment
easy and secured
- An integrated
platformfor
payment and
financial services
- Gov Permission
- E-payment tech
- Customer base
- Financial resources
- Online payment
- O2O payment
- Money transfer
- Financial services
- Social credit
evaluation system
- Life service
- Online events
- Instant messaging
- Build up
customers’sense
of security
- Build up an image
of a convenient
and omnipotent
payment tool
- Embed into
customers’daily
- Enhance loyalty
and engagement