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Latest Trends Payments Industry


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Discusses Latest Trends in the Payments Industry from a global perspective. Starts with the increase in digital payments to the the need for banks to re-look at how they approach compliance to REgTechs to Regulatory Sandbox to Open API to Security and Authentication

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Latest Trends Payments Industry

  1. 1. 1 Latest Trends In Payments Industry Ramanan Jagannathan July 2017
  2. 2. 2 Agenda • Why the interest in Payments Industry • Payment Trends • Challenges Ahead • Resources to Dig Deeper
  3. 3. 3 Agenda • Why the interest in Payments Industry • Trends • Challenges Ahead • Resources to Dig Deeper
  4. 4. 4 Why the Interest In Payments Industry… Technology has enabled FinTechs to make an entry Customer adoption of Mobile technology Governments look at Digital Payments to increase growth It is too Huge in size for Anybody to Not-Care about it Banks are forced to Innovate to Survive
  5. 5. 5 • Why the interest in Payments Industry • Trends • Challenges Ahead • Resources to Dig Deeper
  6. 6. 6 Adoption of Digital Payments is on the Rise Overview • Digital Payments (Online, Mobile, and contactless Cards) are expected to hit $3.6 trillion in transaction globally in 2017 • This is a 20 % growth from 3 trillion $ in 2015 • 60% growth is attributed to the contactless cards segment • The global value of contactless point-of-sale (POS) terminal payments, conducted in store via cards and mobile, is expected to hit $500 billion in 2017 • Technology is driving digital payments adoption • Emerging markets moving towards mobile-first payment strategies, Implications • In Mature markets, banks are expected to issue more contactless cards and upgrade their systems to accept contactless payments in emerging markets • Payment cards are expected to account for 90% of contactless payments over the next five years • Deployment of near field communication (NFC) payments and biometrics security would increase consumer awareness and usage of smartphones to fulfill transactions • Foray into the digital payments by high profile players such as device manufacturers (Apple, Samsung), tech firms ( google, Alibaba, Facebook), telecom operators ( Airtel, Jio) and startups ( square , PayTM) is expected to attract more digital transactions across the globe T1
  7. 7. 7 Number of Worldwide Non-Cash Transactions* T1 Source: World Payment Reports 2017
  8. 8. 8 T2Instant Payments Emerge as Alternatives to Existing Instruments Overview • The availability of instant payments is triggering new customer needs and requirements, • Instant Payments also forces service providers to offer newer business propositions • The introduction of PSD II is expected to disrupt payments landscape • Several countries including Australia, US and India are actively pursuing the development and implementation of instant payment infrastructure Implications • Overlay services such as PayTM in India, can increase the adoption of instant payments across retail and corporate environments • Instant payments could drive the growth of non-cash transactions by doing away with less efficient instruments like cash and check or even Cards • Instant payments could replace POS terminals in cases where the fees charged is lesser
  9. 9. 9 Non-Cash Transactions and Changes in Payments Mix T2
  10. 10. 10 Cost of Non-Compliance T3
  11. 11. 11 T3Banks Need a Paradigm Shift to Adopt to Regulations Overview • By taking a holistic approach towards compliance, banks can leverage their expertise in local regulations across the globe and offer appropriate and relevant services to corporates in areas including legal, taxation, and accounting standards • Banks can also help corporates to adapt to new regulatory environments in areas such as KYC, AML sanctions, and Base Erosion and Profit Sharing. • in KYC, for example, banks can help to explain the requirements, enable digital documentation, and share documents across all legal entities of the bank dealing with the client apart from providing enhanced Implications • Banks need to move toward integrated compliance, Risk and Governance Models • Banks need to focus on technology areas enabling holistic compliance including DWH/Big Data , Analytics, Compliance Testing and Lean Methodology • Banks can offer better services to corporates through holistic compliance efforts
  12. 12. 12 Transformational Cycle Needed by Banks Redefine Scope of Compliance Programs Streamline Investments Recruit Skilled Compliance Staff Move Beyond Compliance Through Proactive Planning Improve Efficiency and Efficacy of Compliance Data T3
  13. 13. 13 RegTechs and Regulatory Sandboxes emerge as key Themes Overview • The regulatory compliance software industry is headed toward strong growth as the demand for regulatory and compliance software is expected to reach $118.7 billion by 2020 • Banks have always played the role of catch-up and have struggled to devise and implement a robust and efficient approach • RegTech firms can help in analyzing and implementing governance rules apart from extracting, analyzing, and storing data Implications • Initial Target Areas for compliance solutions by RegTechs include Basel III/ CRDIV- related compliance, risk analytics, KYC utilities for storing due diligence information, and cloud based plug-and-play software • Banks benefit from RegTechs by becoming more flexible and agile • As banks adopt to a more pro-active cycle, more tactical compliance tasks will be automated in order to reduce operational risks associated with compliance and reporting obligations T4
  14. 14. 14 Regulatory Compliance Eco System* * T4
  15. 15. 15 Regulatory Sandbox… T4 • A Regulatory Sandbox is a regulator driven initiative where businesses can Test products, services, offerings in a live environment Source:
  16. 16. 16 Adoption of Open API - A Paradigm shift in Payments Trend Overview • An Open API is a public interface that is a set of functions and procedures that provides means to access data based on open standards • Open APIs are slowly gaining traction in Indian Banking Sector, fueled by the government's Open API policy for programs like Aadhar, e-KYC, e-sign, and the Unified Payments Interface (UPI) • Data thus accessed by Open APIs may be used to develop micro services for the end customers such as building custom applications on existing banking platforms to create a new revenue model Implications • Banks are expected to forge inter-bank collaborations to develop standards and protocols for 3rd party partnerships based on open banking platforms • There exists an opportunity for corporates to become more involved with their payment processing partners • On one hand there is a need to accelerate service innovation through adoption of APIs in the market while on the other hand, collaboration between banks and third party API developers in a win-win deal for both T5
  17. 17. 17 Advantages of Open API T5
  18. 18. 18 Security and Authentication Trend Overview • Regulations such as PSD II and Open API banking projects are forcing implementation of standards to reduce security breaches • Focus on Authentication has increased , with growth of Fingerprint ID for single sign on across multiple bank accounts • Security Risk is not only on the network and can't be only secured with software, in view of the technology developments and increasing volume of online and mobile payment transactions Implications • Customer adoption of Digital Payments relies heavily on reliable and consistent user experience • Industry leaders and central authorities will have to ensure that the security standards and frameworks are uniform and dependable • Banks may review their payment system architecture to reduce the external touch points, making it easier for the bank to manage end-to-end process • Banks should also implement solutions that can strengthen its cybersecurity processes against cyber fraud and protect it against risks of system breach such as denial of service attacks T6
  19. 19. 19 Security and Authentication Source: Cap Gemini Financial Services -2016 T6
  20. 20. 20 • Why the interest in Payments Industry • Trends • Challenges Ahead • Resources to Dig Deeper
  21. 21. 21 What are the Challenges ahead ? Existing Technologies makes it difficult for Banks to Innovate Banks need to Change existing Operational Models Cross border interoperability of systems that are built with the national concerns in mind Regulation has to keep up with Innovation Money needed for Change and Justification for the Investment But Banks need to Innovate else they become commoditized
  22. 22. 22 • Why the interest in Payments Industry • Trends • Challenges Ahead • Resources to Dig Deeper
  23. 23. 23 Some Resources to Dig Deeper • World Economic Forum Report on Payments -2017 • World Payments Report – 2017 CapGemini and BNP Paribas • RegTech is here – Time to turn Regulatory Compliance into a Competitive Advantage - competitive-advantage/ • The Open Bank Project - • FCA document on Regulatory Sandbox. - • Digital Payments 2020 –The making of a 500 Billion $ Eco System in India Google%20Digital%20Payments%202020-July%202016_tcm21-39245.pdf
  24. 24. 24 Questions?