1. Fictional Project of 15MBA25 (Zeeshan )
Company F is in a transport sector has decided to undertake a complete review of the financial
evaluation of its going R&D projects and to reconsider how it selects the various research
programmers. It also needs to re-allocate its research staff more efficiently and effectively to the
various research projects. Review the techniques that might enable all these aims to be
undertaken.
Innovation tools/techniqueswhich could enable all these aims to be undertaken are as under .
1. Postproject review
2. Brainstorming
3. Business Process Re-engineering
Post project review
The first part of the fictinal project in which company F wants to complete review of the
financial evaluation of its going R&D projects can be solve by using post project review
techniques .
For post project review of financial evaluation we have to follow the following steps .
Ensure involvement of all perspectives
Collect relevant facts and work with these not opinions.
Ensure objective, non-judgemental, blame-free environment.
Employ a facilitator to manage the process of the review.
Ensure some capture of knowledge for next time — what actions could we take
and how can we systematically ensure they take place?
Define measures to detect and monitor progress
Brainstorming
2. The second part of the fictional project in which company F wants to reconsider how it
selects the various research programmers can be solve by apllying brainstormin technique.
For brain storming of reconsidering the selection of the various research programmers and
how do they select them they have to follow the following steps .
1. Keep a relaxed atmosphere. Meetings should be disciplined but informal. If possible,
choose an informal venue
2. Get the right size of team. The technique seems to work best with groups of 5 to 7 people
3. Choose a leader. The leader checks that everyone understands what is going on and Why
4. Define the problem clearly
5. Generate as many ideas as possible
6. Do not allow any evaluation and discussion
7. Give everyone equal opportunity to contribute
8. Write down EVERY idea — clearly and where everyone can see them
9. When all the ideas are listed, review them for clarification, making sure everyone
understands each item. At this point you can eliminate duplications and remove ideas the
group feels are no longer appropriate
10. Allow ideas to incubate. Brainstorm in sessions with perhaps a few days in between. This
gives time for the team to let the ideas turn over in their mind, which often results in new
ideas at a later session.
Business ProcessRe-engineering
the third part of the fictional project in which company F wants to re-allocate its research staff
more efficiently and effectively to the various research projects an be solve by using business
process re-engineering toll.
For business process re-enineering of re-allocating its research staff more efficiently and
effectively to the various research projects we have to follow the following steps.
1. Building a Process Map
3. Following are some types of process map
1. Constructing a Map – Sequential
2. Constructing a Map – Iterative
3. Additional MappingConcepts –Hierarchy
4. Additional MappingConcepts –Triggers
4. 5. Additional MappingConcepts –Cases
6. Constructinga Map – Parallel
7. Constructinga Map – Conditional
2. As-Is Evaluation
3. The project team should recognize the following as ‘easy opportunities’ for improving
processes
a. Loops – where in a process is handled by the same person a number of times
b. Handoffs – there is often confusion between one area or another
c. Dead ends – where a report or document is not actually used or needed any
longer
d. Use of technology – maximizing use of technology/ eliminating inappropriate
use of applications/technology
e. Repetition – a step in a process is repeated
f. Duplication of effort – within a process or across division
g. Black holes – a step in a process which results in delays or apparent stoppages
h. Overlapping processes – this could again imply repetition or duplication of effort
5. i. Processes which have many steps – are all of these necessary?
j. Sequential steps which could be done in parallel – therefore avoiding repetition
or duplication of effort
k. Omission of critical steps
l. Unnecessary paperwork – is all of the paperwork essential?
m. Unnecessary delays
n. Insufficient linkages between other processes, divisions, customers or suppliers
– should be as seamless as possible
3.Designing a ‘To-Be
four major areas can be identified as being subjected to change in BPR
a. Organization
b. Technology
c. Strategy
d. People
, for designing the ‘To-Be’. You will need consider, for example, whether the new
process should be based upon:
Improved performance measures
Less time
Less people
Better customer focus/ more access channels
More consistency across departments / regions
Better management information
Less repetition
Sharpening of roles and responsibilities
More user friendly
Technology improvements
The End