1. Zachary D. Kowalzyk
Tinley Park, IL 60477 * (708) 927-6302 * kowalzy2@gmail.com
https://www.linkedin.com/in/zachary-kowalzyk-254310a8
Technical Sales
Technology and Life Sciences
Eager for new knowledge – focused on analytical and critical thinking.
Ability to combine strong technical acumen with meaningful interpersonal communications.
A genuine commitment to customer service, with the ability to build productive relationships, resolve
complex issues and ensure customer satisfaction and loyalty.
Promising leadership potential – clear in the lines of business communication. Excellent with multi-
tasking; manages multiple projects, arranging them according to importance.
EDUCATION
Universityof Illinois at Urbana-Champaign Graduated: August 2014
Bachelor of Science in Molecular and Cellular Biology
WORK EXPERIENCE
Operations Manager June 2014 – November 2015
Mosquito Squad Chicago, Lemont, IL
Strategized and supervised the insecticide application of customer properties across the Greater Chicago Area.
Led orientation-training meetings and scheduled certification tests for new hires to ensure their
success and productivity.
Prepared on-site, custom estimates for new clients to guarantee their service expectations were met.
Organized efficient route schedules that guided Field Applicators towards the correct distribution
properties.
Continually devised solutions for field-based issues as they would arise and were presented by
technicians or customers.
Demonstrated ability to handle complex customer issues through producing quick and effective
solutions.
Analyzed seasonal data to improve upon and optimize logistical success in years to come.
Student Development Representative January 2012 – February 2013
University of Illinois Foundation, Urbana, IL
Responsible for providing exceptional customer service in soliciting thousands of donations through cold calls to
secure student scholarships and similar funds.
Environmental Abatement Worker May 2012 – August 2012
Universal Asbestos, Lemont, IL
Established safe environments through the professional demolition and removal of hazardous buildings affected
by asbestos.
Seasonal Laborer and Trainer September 2009 – August 2011
Tinley Park Park District, Tinley Park, IL
Upheld the integrity of the village’s parks and recreation centers through manual labor – trained laborers new to
the position through experiential learning.
2. VOLUNTEER EXPERIENCE
Invasive Vascular Services Department Volunteer September 2012 – December 2012
Carle Clinic, Urbana, IL
Warmly equipped surgical patients and their families for the procedures they needed – took charge in personally
transporting patients to and from their surgery.
• Learned appropriate protocols within the department through analyzing a variety of procedures.
Together We Cope Volunteer June 2014 – October 2014
Together We Cope, Tinley Park, IL
Gathered donated items for the organization’s mission to provide resources to families in temporary crisis,
enabling them to stay in their homes – stocked and organized the food pantry that offers groceries for hundreds of
struggling families.
EXTRACURRICULAR EXPERIENCE
Assistant Philanthropy Chair and Recruitment Chair September 2011 – May 2014
Phi Delta Theta Fraternity, University of Illinois Urbana-Champaign
• Recruited incoming students to the fraternity through building relationships and expressing our
brotherhood’s core values.
• Organized $4,000 of fundraising efforts to aid the Developmental Service Center Tree of Hope in
serving an underprivileged child.
St. Mary Medical Center Externship Participant May 2013 – August 2013
St. Mary Medical Center, Hobart, IN
Selectively chosen to participate in an eight-week medical program that reviewed nuclear medicine, physical
therapy, occupational therapy, wound care, interventional radiology, pulmonology, cardiology, nephrology,
emergency medicine, and operation room practices.
Co-Founder, National Liaison Officer (NLO), and Vice President December 2013 – August 2014
Pre- Student Osteopathic Medical Association (Pre-SOMA), University of Illinois Urbana-Champaign, IL
Initiated and promoted the development of the organization through collaborating with pre-med students, college
professors, and healthcare professionals by making them aware of the Osteopathic Medicine Philosophy and
encouraging its advocacy.
• Collaborated with members to establish an agreeable Constitution that reflects the rules, regulations,
and philosophy of the organization.
• Solely responsible for structuring the organization’s meetings and events.
St. Mary Medical Center Externship Participant June 2012 – August 2012
St. Mary Medical Center, Hobart, IN
Observed fifty hours of the St. Mary Emergency Room, gaining knowledge of injury types and their corresponding
procedures – worked on patient relations and encouraging family comfort through the extent of the ER stay.