Many CIOs grapple with enabling workers with cloud content collaboration solutions that help them innovate and get their jobs done, while also making sure that these solutions are secure. Our objective is to help workers and corporations not only survive but thrive in this precarious landscape. Toward that goal we’ll discuss the current landscape, how we see the challenge and provide a framework that we hope will help you in your endeavors moving forward
2. agenda
• the landscape
• the real challenge
• framework for moving forward
no, really
3. the landscape
• myriad cloud services
• byod mixed reviews
• how consumerized can IT get?
• no simple answers for security
4. cloud security == oxymoron?
Dropbox Admits Spam
Zappos customer data accessed
Was Due to Security
In security breach
Breach
Sony’s Security Breach May Be
The Biggest Personal Data Heist
in History
Researchers uncover AWS security
vulnerabilities
Foursquare
security
Another
black
eye
for
Amazon?
Hackers
may
breach
exposes
have
used
AWS
in
crippling
Sony
attack
875,000
check-‐ins
5. one approach to the problem
• bans Dropbox, iCloud and other ‘public cloud
content services’
• ’we found a tremendous lack of awareness as to
what constitutes risk. we’re trying to make
people aware’ ibm cio jeannette horan
• employees now use IBM-hosted MyMobileHub
6. the reality – workers will circumvent IT solutions
• 50% of workers say they have better
technology at home
source: forrester, ‘enablement not control,’ june 2012
7. an example from the real world
• operate in 30+ countries
• content is core asset
• IT solution (FTP) viewed
as complex and
incomplete
• employees had already
embraced the cloud
9. what do workers want
• usability
• flexibility
• security
• holistic solutions
10. security basics for cloud content collaboration
• centrally managed policies
• encryption device to data center
• mobile device controls
• regulatory standards compliance
• auditing, reporting, e-discovery
11. getting the balance right: are we asking the right questions?
business needs
productivity IT solutions
security
12. content collaboration is evolving in real time
• mobile, enterprise social, sharepoint evolution
• email is dead, long live email!
• consolidation?
• no one size fits all…
• case in point – Procter and Gamble
13. framework for secure cloud content sharing
• what belongs in cloud?
• what’s at risk?
• responsible behavior
educate
• enable workers
• start simply • delightful user experience
• audit user activity • fits users’ workflows
• establish policies audit & • enhance productivity
• plan for change
manage empower
• culture of trust
14. a success story
• international ad agency
• empowered workers to
work smarter with clients
• secure, online file-sharing
for campaigns,
commercials
• simplified collaboration with
enterprise class security
15. summary
• what content belongs in the cloud?
• what does the business need?
• can vendors be accountable on security?
• are you educating users on security risks?
• what is your policy on auditing content sharing?