English Class 11 Grammar

1. FORMAT OF LETTERS
Editorial Letter, Complaint Letter other thn Editor,
Enquiry Letter, Placing order, Complaint regarding
product, Application for Job

2. MARKING SCHEME
• FORMAT 1
(Details such as sender, receiver address, date, subject,
salutation etc)
• CONTENT 4
• EXPRESSION 5
(fluency & grammar accuracy)

3. APPLICATION
FOR JOB

4. APPLICATION FOR JOB(FORMAT)
Sender’s Address
Date
Receiver’s Address
Sub- Application for the post of ………………….
Sir,
This is with reference to the advertisement in ‘The Times of India’ dated
15th June, 20XX, for the post of…………..I wish to apply for the same. I
have the required qualification and experience for the post. Please find
enclosed my detailed bio-data for your kind consideration and perusal. If
selected, I assure you that I will work to the best of my abilities.
Hoping for a favorable response from your side.
Yours faithfully
Sender’s name

5. BIO-DATA
1. Name :
2. Father’s Name :
3. Gender(M/F):
4. Marital Status :
5. Current Address:
6. Contact No. :
7. Educational Qualification :
8. Work Experience :
9. Hobbies :
10. References :

6. EXERCISE
1.TIMES NOW NEWS CHANNEL REQUIRES TWO
REPORTERS TO COVER THE POLITICAL AND SOCIAL
ISSUES IN NORTHERN INDIA. YOU WANT TO APPLY
FOR THE SAME. WRITE AN APPLICATION FOR THE
POST. YOU ARE ABHAY/ABHA SHARMA.
2. WRITE AN APPLICATION FOR THE POST
OF ACCOUNTANCYTEACHER IN A GOOD
PRIVATE SCHOOL
3.WRITE AN APPLICATION (INCLUDING A RESUME) IN
120-150 WORDS FOR THE POST OF A RECEPTIONIST
ADVERTISED IN A LOCAL NEWSPAPER. YOU ARE
KARAN/KARUNA, A GRADUATE FROM XYZ
UNIVERSITY AND HAVE DONE A SECRETARIAL
PRACTICE COURSE FROM A PRIVATE UNIVERSITY IN
MUMBAI.

8. Points to remember while writing a
letter
 The letter should get started with the address of the writer
 Then the date should come
 After that, the designation as well as the address of the
receiver will come
 Then the Subject should come, which should be clear and
precise
 Add a nice and suitable salutation
 Now, start writing the Main body. Make sure that main body is
divided into three-four paragraphs. It is important to make the
letter presentable.
 End the letter by using the appropriate words to say thanks.
 Then sign off with a name – NOTE, IN BOARD EXAM PAPER,
DO NOT WRITE YOUR OWN NAME!!!

9. Sender’s address
Date
Receiver’s address
Subject: ____________________________________________________
Sir
PARA 1 Through the columns of your esteemed newspaper, I wish to draw the
attention of concerned authorities towards……………………………… My
deepest concern is that………………………………………..
PARA 2 Recent studies have shown that…………………………….
It’s a harsh reality that………………………………………………….
It is unfortunate that administration has failed to provide…………………………..
PARA 3 Suitable steps have not been introduced to tackle this issue. The need
of the hour is to………………………………………………
I hope you will publish my views in your newspaper and bring this problem to
the attention of the concerned authorities.
Yours Faithfully
Sender’s name

11. Avoid These Common Errors
 Don’t write Yours’s instead of Yours.
 Don’t write the entire letter in one paragraph.
 Don’t ask the editor to do something about a problem.
Students fail to realise that letters to Editors are meant
to draw the attention of the concerned authorities to a
particular problem. Editors have only to publish the
view.
 If ‘national daily’ or ‘national newspaper’ is given
instead of any name of newspaper, then you can write
name of any renowned newspaper.
 Date format is 12th May, 2020 rather than 12-5-20

12. EXERCISE FOR PRACTICE
1. You are very upset about the rising prices of essential
commodities during lockdown which has made life
difficult for common man. Write a letter in 120-150 words
to the editor of a national daily describing the difficulties
faced by poor families. You are Rahul/Reeti, of 36, Vasant
Vihar, Delhi.
2. People are not following the norms of lockdown and
moving about freely in their locality without
maintaining social distancing. Write a letter to the editor
of Hindustan Times showing your concern about the
same. You are Rohit/Radha of 83, Preet Vihar , Delhi.

13. EXERCISE FOR PRACTICE
3.Write a letter to the editor of Hindustan Times,
highlighting the role that colonies can play to slow down the
effects of environmental degradation. Mention measures
such as switching off lights on specific days, use of eco-
friendly products, rain harvesting, ban on plastics,
segregation of garbage, using appliances that work on solar
energy, car pools, etc. You are Shalini/ Sameer /Salma, of 46,
Nehru Vihar, Jabalpur.
4. You are Nitin/Natasha living at, 23, Vinay Nagar, Faridabad.
A student is required to cope with lot of pressure in today’s
competitive environment. Write a letter to the editor of a
national daily highlighting the increasing stress faced by
students and suggest ways to combat the same.

14. LETTER OF COMPLAINT OTHER THAN EDITOR

15. Sender’s Address
Date
The ……………….
Name of Department or Corporation
Delhi
Sub:- Complaint letter regarding……………………………..
Sir
Para 1 We, the residents of ........................(Place) would like to draw your kind
attention towards the ongoing problem of……………………………………..
Para 2 Our deepest concern is that………………………………………….
The faults of the administration is that many projects are in the pipeline but
nothing has been finalized as yet. There are regular episodes of
……………………………..The criminals in the wake of perpetrating law violations
exploit the obscurity and securely flee.
Para 3 I request you to kindly take necessary move to mend the ways so that
people of the region could feel safe and secure.
Yours faithfully
Sender’s name

17. EXERCISE
1. Imagine you are Tarun/Tanya, living at B-45, Canal Park,
Dehradun.Write a letter of complaint to the Executive
Officer of the Municipal Council of your town against the
inadequate supply of water in your locality. You live in
Tagore Nagar, Pathankot.
2. Write the letter to the Chairman of Municipal Corporation
complaining about the poor condition of streets and
lights.
3. Write a letter to the Chairman of Delhi Metro Rail
Corporation, showing your concern about the huge rush
at Kashmiri Gate and Rajiv Chowk Stations during peak

18. ENQUIRY LETTER
 A letter of enquiry is written to enquire about
services or products. The format is similar to any
formal letter. But the language used should be
appropriate to the enquiry.
 Remember to identify yourself, Clearly state the
purpose of writing, To be brief and to the point, Be
positive and polite
 While enquiring about a particular course the
important points to be remembered are:
 1. Eligibility Criteria, Admission Procedures
(admission tests/ entrance tests, if any), Duration of
the course, Fee details ( mode of payment, whether
it can be paid in instalment), ask for a prospectus,
any other relevant information.

19. Sender’s Address
Date
The Manager
Name of Institute/Hotel/Company
Place
Subject- Information about ……………….course
Sir
With reference to your advertisement published in Times of India regarding
………………………………………..course, kindly provide me with the following
details-
1)The duration of the course 4)Class Timings
2)Amount of Fees and Mode of Payment 5)Placement Facility
3)Size of the Class 6)Opportunities from the course
Kindly enlighten me on the above points. If you have a detailed information
booklet, do send it on my address given above.
Yours Sincerely
Sender’s name

21. EXERCISE
1. You are Akansha/Ajay of B-18,New Town, Delhi. You are interested in
joining Best English Speaking and Personality Development Institute
of your locality as a student. Write a letter to the Director of the centre
enquiring about various particulars of the admission and other
various particulars of the admission and other related information.
2. Write a letter to the manager, Oberoi International, Bangalore to find
out the rates for conducting the wedding reception of your sister on
their lawns, enquiring about the catering cost per head, service and
decoration charges besides room charges. You are Pankaj/Pooja of
Bhopal.
3. You are Akansha/Ajay of B-18,New Town, Delhi. You want to go on a
family trip to Goa. Write a letter to the manager of the Hillmount Hotel
at Goa asking him hotel facilities , budget and other details.

22. LETTER OF COMPLAINT(PRODUCT)

23. Sender’s Address
Date
The Marketing Manager
Name of Company
New Delhi
Subject- Complaint about defective …………………...
Sir
Para 1 This is with reference to your order no. 11/RS dated 4th January 2020. I
bought a……………………………………………from your firm against cash memo
no. 2234. In this respect, I regret to state that technical faults have developed
in……………………………..
Para 2 It worked smoothly for a couple of months but has started giving
unnecessary trouble now……………………………(Write faults)…………………….
Para 3 Kindly send your mechanic to examine ……… and repair it. In case some
parts are beyond repair and needs to be changed please do the same as the
……………………….. is under your warranty and guarantee period.
Hoping for an early response.
Yours Sincerely
Sender’s Name

25. EXERCISE
1.You are Sujata/Ashok of 26 Vikas Puri, New Delhi. Last month you bought
an automatic washing machine, ‘Super 3G’ from M/S Jagdamba Electricals,
Vikas Puri, New Delhi. Now you find that the machine is not cleaning clothes
properly and also making unbearable noise. Write a letter to the dealer
complaining about the same and requesting him to change the washing
machine at the earliest.
2. You are Sarita/Sanchit of 26 Vikas Puri, New Delhi. Last month you bought an Air
Conditioner from M/S Jagdamba Electricals, Vikas Puri, New Delhi. Now you find that
the AC is not working properly. Write a letter to the dealer complaining about the
same and requesting him to change the AC at the earliest.
3. You had ordered a consignment of hosiery goods from Ludhiana. But
during transit, the railway parcel had been tampered with and certain
articles were found missing at the place of delivery. Write a letter of
complaint to the railway authorities asking for damages. Give full details

26. PLACING ORDER
 Para 1- should explain for what are you going to place
the order
 Para 2– should talk about the details of the services or
products that you are placing the order for
 Para 3– is going to be the concluding one, so do not
forget to mention what do you want in response from
the one who is going to receive the order.

27. Sender’s Address
Date
The Sales Manager
Name of Company
New Delhi
Subject- Placing an order for ………………………………….
Sir
We wish to place a bulk order for our school/organization/home. Please send us
your best offer along with terms and conditions. The materials should be of good
standard without any malfunctioning.
The particulars of the item required are mentioned below-
Sl.No Particulars No. of items required
1.
2.
3.
Kindly let us know the discount offered by you on bulk purchases. Do also confirm
the mode of payment. Please note any material found to be defective will have to
be replaced on urgent bases.
Yours sincerely
Sender’s name

29. EXERCISE
1. You are the librarian of DPG Public School, Jaipur. You want
to purchase new books like dictionary, books on computers,
story books of good authors besides books for competitive
exams for Medical and IIT entrance tests .Place an order on
M/S Munjal Book Stores, Nai Sarak,Delhi.
2. You are Dinesh Kumar, Hostel Warden ,Navyug Public School
New Delhi. Write a letter to the Sales Manager of Vishal
Electronics and Appliances Limited, New Delhi placing an order
for a few fans, microwave oven and geysers that you wish to
purchase for the hostel specifying details. Also ask for the
discount permissible on the purchase.
3. You are incharge of Junior Science Laboratory of ASN Public
School, Shalimar Garden. Place an order to SUV laboratory
works’ Karol Bagh for various apparatus/equipment used in
your laboratory.