4. A formal letter is any letter written in the professional
language, with a prescribed format for
a formal purpose
Formal letter includes
1. Letter to editor
2. Letter of Complaints
3. Letter of Enquiry
4. Letter of Placing orders
5. Purpose of the letter :
To express one's opinion on a wide range of issues
to express and share one observation and views in a public form, for example in magazine or
newspaper
Language of the letter:
Formal language must be used
Repetition of Ideas must be avoided
Paragraph should be used in unorganised way
Personal Outlook must be included but based language should be avoided
Word limit must be kept in mind
6. LETTER TO THE EDITOR
A letter written to a newspaper, magazine or other periodical about issues of concern
to readers, usually intended to be published in the paper/periodical.
7. FORMAT
Sender’s address
Date
Address of the addressee
Sir/Madam
Subject : _____________________
Body of the letter ( In 3 - 4 paragraphs )
1.Statement of the problem ( Introductory )
2.Causes of the problems
3.Outcomes of the problem
4.Suggestions / remedies
5.Conclusion
yours faithfully / yours sincerely / yours truly
Sender’s name
8. example
Q: Write a letter to the editor of a daily newspaper complaining about the
construction work on your road in the middle of monsoon season causing
inconveniences to the people of your locality.
9. D- 1801, Neptune Society,
DS Marg, Lower Parel,
Mumbai 400 008.
11th June 2018.
The Editor-in-Chief,
Hindustan Times,
Main Street,
Mumbai 400 001.
Sir,
Subject: Construction work in our locality during monsoon season causing us difficulties.
Through the medium of your esteemed and respected daily, I wish to inform the municipal authorities of the difficulties the residents of my locality are facing due to the construction and repair
work currently happening in our area. Monsoon season has started a few days ago and is compounding our problems.
The repair work has been ongoing for five weeks now and is falling way behind schedule. And now with the current weather conditions, we are having persistent problems of water logging and
flooding in our area. Another worry is about the accidents that may occur due to the debris lying around the road. Diseases caused due to waterlogging are another one of our concerns.
Therefore I wish to draw the attention of the concerned authorities with the help of your newspaper. Hopefully, you will be able to help us in drawing their attention and resolving this matter at
the earliest.
Thanking You,
Your Sincerely,
[Mr. XYZ]
10. PRACTISE QUESTIONS ON LETTER TO THE EDITOR
Q.
Write a letter to the editor of a newspaper expressing your views on the importance of saving water
you have seen people wasting water carelessly on one hand and on the other hand people fight for
single drop of water and farmers die because of drought using your own ideas write the letter.
Q.
Recently we have been coming across a worldwide issue , which is the novel coronavirus or covid-
On the basis of your knowledge write a letter to the editor suggesting some safety measures and
symptoms of this calamity.
11. LETTER OF COMPLAINT
A complaint letter means a letter which is written to submit a complaint to the
authority. And it is generally done when another way of the complaint is a failure like a
phone, email, etc. However, here we provide a complaint letter definition in a formal
way.
12. format
Sender’s address
Date
Address of the addressee
Sir/Madam
Subject : _____________________
Body of the letter ( In 3 - 4 paragraphs)
1. Purpose with reference to the order ( Introductory)
2. Mention the reason for regret
3. Suggestions to repair / replace
4. Conclusion
yours faithfully/ yours sincerely / yours truly
Sender’s name
13. Example
Q.
You are Sanjeet of 122, Arjun Nagar, New Delhi. A number of scooters and
cars are parked in your locality without any order, causing blockage of the
streets. Write a letter to the local Secretary of the Resident’s Association
complaining against this problem.
14. 122, Arjun Nagar
New Delhi
February 20, 2019
Secretary
Resident’s Association
New Delhi
Sir
Subject- Complaint regarding the issue of bad parking habits in the locality.
I would like to drive your attention to the bad parking habits of residents in our locality. It is
resulting in a lot of chaos and no place for parking for those who come back late.
Despite defining the area assigned to each vehicle, cars are parked amidst two parking spots.
One vehicle occupies the space for 2-3 vehicles leading to mismanagement. Two-wheelers
are placed nowhere near the allotted zone. This creates problem for other people as they
have to then spend a lot of time finding parking spots in other localities. It induces
frustration and tension for safety of vehicles.
Various notices and warnings have been given to the rule-violators, but to our dismay, no
betterment can be seen. I request you to take strict action as this is leading to fights
between the residents. An effective and speedy action is expected considering the depth of
the situation.
Yours Sincerely
Sanjeet
15. PRACTISE QUESTIONS ON LETTER of complaint
Q.
You are Sriram living at 234 / C-3 MG Road Bangalore. You purchase a colour TV
from mode electronics, MG Road Bangalore. Write a letter to the manager
complaining about the TV that is not functioning properly.
Q.
As the manager of cricket club of your town, you had purchased some cricket
equipment. Some of the articles have been found defective. Write a letter to the firm
that made the supplies, asking them to replace the defective articles or refund their
cost.
16. LETTER OF enquiry
A letter of enquiry is a request for information that the writer believes the reader
can provide. Regardless of its subject, the objective is to get the reader to respond
with an action that satisfies the enquiry.
17. format
Sender’s address
Date
Address of the addressee
Sir/Madam
Subject : _____________________
Body of the letter ( In 3 - 4 paragraphs )
1. Introduction to the subject
2.Elaborate on the subject / request / enquiry
3.Conclusion
yours faithfully / yours sincerely / yours truly
Sender’s name
18. Example
Q.
You are Pranav/ Priya, Olive apartments MG Road Kochi. Last week you saw an
advertisement regarding French language learning course. You wish to join, enquire
about the course. Write the letter to the language Academy 10 / 3, Railway Station
Road Calicut.
19. Olive apartments
MG Road
Kochi
3 March, 2020
The language Academy
10 / 3
Railway Station Road
Calicut
Subject: Enquiry about French language learning course
Dear sir,
with reference to the advertisement which appeared in The Hindu, I am personally interested to join the French language learning course .I
want to know a wide range of details regarding the course. It appears to be interesting and useful. I have passed my Secondary School
exam with 85% marks. I want to know the following details.
1. Duration of the course
2. Timings
3.Fee structure
4. Eligibility criteria
5. Facility for Transport
6. Accommodation facilities
7. Future prospect of the course
Please send me a prospectus as I am sending a self addressed envelope with this letter. Looking forward to your prompt response.
yours sincerely
Pranav / Priya
20. PRACTISE QUESTIONS ON LETTER of enquiry
Q.
You are Reshma / Rohit School Pupil of Valley Public School,
Chennai. During the summer vacation, your school is planning an
educational tour, converting visit to a thermal power plant and a
few factories .Write a letter to the national travel agency, at
Pantheon Road, Chennai enquiring about the places, the charges,
facilities and other relevant details.
Q.
21. Letter of Placing orders
An order letter is usually written when you need to assign orders for goods. It is quite
common and is written almost on a daily basis.
22. format
Sender’s address
Date
Address of the addressee
Sir/Madam
Subject : _____________________
Body of the letter ( In 3 - 4 paragraphs )
1. Introduction to the subject
2.Elaborate on the subject
3.Details of items
4.Conclusion
yours faithfully / yours sincerely / yours truly
Sender’s name
23. Example
Q.
Write a letter to the Sales Manager, MMS Books, Ashok Vihar, Delhi, placing order for
five titles of books that you need for educational purpose. You are Sanjeev/Sanjana,
12/CA, Model Town, Kurukshetra.
24. MMS Books
Ashok Vihar
7 January , 2020
12/CA, Model Town
Kurukshetra, Punjab – 0112
Subject – Placing Order for five educational books
Sir/Madam
A panel of our firm has studied your brochure and price list and feels satisfied to place an order. The following chart describes the
products we intend to buy along with the author, quantity, etc.
Kindly be reminded that each of the title carries 20% student discount and 5% winter sale discount. As per our earlier
communication, we have requested to send only books without binding. Also, make sure that every single book is devoid of any
kind of printing-binding-packing defect. The total amount of $ 1200 will be paid at the time of delivery.
Yours truly
Sanjana
Title Author Quantity Year
Modern Eco Dr. Singh 35 2015
Business 2016 Mathew MN 40 2016
Mental Disoreders Dr. Yashank B 55 2013
Ageing in 30s Ruchir Dua 66 2015
25. PRACTISE QUESTIONS ON LETTER of Placing orders
Q.
You are the Principal of a school. You want to purchase furniture. Write a letter to M/s Sharma and
Brothers, placing an order for school furniture.
Q.
You are Dinesh Kumar hostel Warden at KBC Public School New Delhi. Write a letter to the sales
manager of Vishal electronics and appliances Ltd. New Delhi placing an order for a few fans,
microwave , oven and the refridgerator that you wish to purchase for the new school hostel also ask
for discount permissible on the purchase.
27. An informal letter, also referred to as a
friendly letter
It is a personal letter written to friends or
relatives.
It is written in personal fashion.
28. Purpose of the letter :
For Inviting, Advising, Apologizing ,Thanking, Reminding ,Congratulating ,Requesting
,Admitting .
writing Informal Letter
Make sure you double check for grammatical accuracy and spellings. They carry
Leave adequate number of lines between paragraphs to make it look neat.
Underlining the main points is very important. But it is advised to do it after finishing
your exam. Use a pencil and scale for underlining.
Presentation is very important.
Read a lot of letters to get an idea
30. Example
Q.
Write a letter to your friend congratulating him/her on his/her success in class 12
board exam.
31. B-32, sector-11
Rohini
New Delhi-110034
July 10, 2018
Dear Muskan,
My happiness knew no bounds when I got to know that you have topped your school and achieved your dream. I felt
so pleased that I wish I were there to congratulate you personally.
The result has proved that hard work, determination and perseverance bring good results. You were so laborious and
passionate about it. I know you were very nervous too, but I was always very confident that you would come out with
flying colours. I apologise that I couldn’t even attend the celebration party despite my wishes.
Hope to see you soon. Please be encouraged and continue your hard work. Your future is very bright. My parents and
elder sister have sent lots of love and heartiest congratulations.
With lots of love and best wishes.
Yours lovingly
Shefali
32. PRACTISE QUESTIONS ON informal letter
Q.
You are Aakriti/ Abhinav. Write a letter to your friend describing your boarding school
in about 120-150 words.
Q.
Write a letter to your friend Rudra inviting him to spend the summer vacation at your
place in Mumbai. You are Sakshi/ Saksham. Do not exceed 120-150 words.