Eliot's Apparel is strategizing how to compete in the evolving retail environment while maintaining its community values. It is considering implementing RFID tags for inventory tracking, a mobile app for consumer interaction, and a technological development program. This would involve increased social media presence, search engine optimization, and data analytics. Risks include consumer privacy concerns, security breaches, and the initial capital investment of $30 million for RFID and $4 million for staff training. The plan aims to propel Eliot's into the 21st century and foster community values.
2. Overview Tech Brand Risks Future
How can Eliot’s Apparel continue to
compete in an evolving environment
while maintaining its commitments
to its local communities?
Strategize
Analyze
Effectiveness
and Risks
Plan for the
Future
4. Overview Tech Brand Risks Future
Supply Innovation
RFID Tag
Implementation
Real-Time Accurate
Inventory Tracking
Long-Term
Growth
5. Overview Tech Brand Risks Future
Consumer Interaction
Mobile
Application
Rewards
Program
Increased
Availability
Data
Analytics
Facilitated
Purchase
6. Overview Tech Brand Risks Future
Technological Development Program
Propel
Eliot’s Into
21st Century
Foster
Community
Values
Encourage
Lifelong
Learning
Encouraging the
education of Eliot’s
employees in local
communities will result
in a high return on
investment and will
promote employee
loyalty in the long term.
7. Overview Tech Brand Risks Future
Advertising Strategy
Increase Social
Media Presence
Search Engine
Optimization
Utilize Data
Analytics
Fortify Brand and Refine Image
8. Overview Tech Brand Risks Future
Building a Community
Increase Social
Media Presence
Search Engine
Optimization
Utilize Data
Analytics
9. Overview Tech Brand Risks Future
Risk Assessment
Consumer Privacy
Concerns
• Utilizing RFID
sensors may lead to
consumers
questioning
information tracking
post-purchase.
Security Breaches
• The amplified
use of mobile
applications and
online presence
increases the
possibility of security
breaches.
Initial Capital
Investment
• Approximately
$30 million to
execute the RFID
initiative and $4
million to train a
critical portion of the
current staff.
10. Overview Tech Brand Risks Future
Looking Toward the
Future
Data Analytics Progression
RFID Technology
Financial Projection
Chenchen
Eliots will direct its focus to e-commerce by creating a mobile application to Increase customer satisfaction, Facilitate the shopping experience, and Allow consumers to connect and engage in the shopping experience at home
Rewards program – app members get exclusive in store deals, make life easier can order online and in store pickup impulse buys
- Pickup in store discount
Increased availability – annoying for consumers to go into a store thinking something is there but it’s not; displays and notifies customer of in store availability (if the consumer so chooses) via real time – have this data bc of RFID implementation
Data analytics – when people register for app, ask for basic demographic-geared questions - good way to get demographics data when user registers and can use this data later for analysis and projections
Facilitated purchase - using app, order online, try things on in store, put things on hold → try it on → !! :)
Allows consumers to connect in their homes - continued store experience
3 MIN
Elizabeth
Encourage lifelong learning in the community by implementing a technology-driven training program for employees in local communities
Propel Eliot’s into 21st century while maintaining its community-driven values
Elizabeth / Sahil
Continuation of previous slide
Sydney / Sahil / Elizabeth
Sydney / Elizabeth
After data from the mobile application are collected, analysis can provide insight into the possibility of future specialization of Eliot’s Apparel. Data analytics will project consumer patterns, better suiting Eliot’s to make long-term decisions for the company.
Implementing RFID technology will lead to an estimated $43 million increase in revenue in one year. Eliot’s will be in the forefront of technological change as an early adopter to the RFID technology.
Elizabeth
After data from the mobile application are collected, analysis can provide insight into the possibility of future specialization of Eliot’s Apparel. Data analytics will project consumer patterns, better suiting Eliot’s to make long-term decisions for the company.
Implementing RFID technology will lead to an estimated $43 million increase in revenue in one year. Eliot’s will be in the forefront of technological change as an early adopter to the RFID technology.