Tech Data XML B2B messaging

1. XML Interface between Good and Tech Data
09/18/2013

2. ©2013 Good Technology. All Rights Reserved. Company Confidential 2
Agenda
Business Purposes of B2B
Why XML interface?
Benefits of B2B integration
Current process
Future process – high level and with Tech Data
B2B process with all distributors (B2B Participants)
B2B connectivity - StagesProject Assumptions
Key Resources Commitments (draft)

3. ©2013 Good Technology. All Rights Reserved. Company Confidential 3
Business Purposes of B2B
Good Technology currently sends PO’s and Quotes manually to Distributors
Manual process à High Touch but presents scalability issues (month end, new distributors)
Technology enabling of these processes delivers
Significant process benefits (automation and integration all the way to back-office)
Technology benefits
Easier management of distributors (scalability) and adding new distributors
Faster communication leads to better order execution (particularly month end)
With communication in place newer sets of communications (Marketing signals, Promotions etc.)

4. ©2013 Good Technology. All Rights Reserved. Company Confidential 4
Why XML interface?
XML is a highly flexible and extendable standard
XML is the most cost-effective way to integrate our systems with Tech Data's.
Process for XML interface:
POST XML documents to Tech Data URL
XML is self-describing and easy to describe and process
Most transactions are completed in less than a few seconds or minutes.

5. ©2013 Good Technology. All Rights Reserved. Company Confidential 5
Benefits of B2B integration
B2B integration à automated exchange of business process information
B2B integration improves external communication processes
Quote to Cash integration
Payment cycle (by integrating with Lockbox)
Exchange of price lists, product master, forecasts, market promotions etc.
Strengthens customer relationships by:
Enabling faster communication
Assists in resolving bottlenecks and mis-communications

6. ©2013 Good Technology. All Rights Reserved. Company Confidential 6
Current process at Good and other Distributors
Currently a manual process
Quotes and PO’s sent via email and entered in Good Salesforce instance.
Distributor 3
Distributor 4
Distributor 5
Distributor 6
Distributor 1 Distributor 2

7. ©2013 Good Technology. All Rights Reserved. Company Confidential 7
Future process – high level
Distributor 1
Distributor 2
Distributor 3
Distributor 4
Distributor 5
Distributor 6

8. ©2013 Good Technology. All Rights Reserved. Company Confidential 8
Future process with Tech Data
SaaS
Hosted
IaaS
1. GOOD SFDC Quote completion triggers Informatica
Quote PULL
2. Informatica picks up quote data from SFDC and converts it
to XML file and published it to Tech Data
3. Tech Data consume above message and published
Purchase Order XML message to Informatica
4. Informatica captures the purchase order XML and
publishes message to GOOD SFDC system
5. SFDC Quote update triggers SFDC/Oracle integration to
created order in Oracle

9. ©2013 Good Technology. All Rights Reserved. Company Confidential 9
B2B process with all distributors (B2B Participants)
Once B2B connection is facilitated, newer business transactions are easy.

10. ©2013 Good Technology. All Rights Reserved. Company Confidential 10
B2B connectivity - Stages
Work in Progress

11. ©2013 Good Technology. All Rights Reserved. Company Confidential 11
Project Assumptions
Tech Data can accommodate GOOD Technology project schedule
Tech Data able to consume GOOD Quote and return PO to GOOD for processing
All Q2C interactions will be routed through SFDC (Oracle OM black box)
Q2C Sales & Business Operations Project Initiative finalized in FY14 Plan
SFDC Instance planning

12. ©2013 Good Technology. All Rights Reserved. Company Confidential 12
Key Resources Commitments (draft)
Business
GOOD:
Mark Wilson – Business Champion/SME
Krista Markert
Tech Data Business
IT
Bill Francis – IT Champion
Rainer – Tech Data IT Contact
SFDC – Rick/Delphine
IT Techinal – Manisha
IT Partners – Architect (Onsite), Development & Testing (Offsite)
Informatica - TBD

13. Q&A

14. Backup Slides

15. ©2013 Good Technology. All Rights Reserved. Company Confidential 15
POC Flow – SFDC Quote
PO
Number

16. ©2013 Good Technology. All Rights Reserved. Company Confidential 16
POC Flow – SFDC Quote XML

17. ©2013 Good Technology. All Rights Reserved. Company Confidential 17
POC Flow – TechData PO XML
TechData PO
Number

18. ©2013 Good Technology. All Rights Reserved. Company Confidential 18
POC Flow – SFDC Quote with PO
PO
Updated