1. Wendell Sensing (Email Wendell2357@gmail.com)
1100 old Hwy 46 south Dickson TN 37055
Home Phone 615-446-9977
Cell 615-801-6015
Education
 Dickson County High School Dickson TN
H.S Diploma 1977
Skills
 Certification for operating Heavy machinery, including forklift, reach lift, cherry picker etc.
 Extensive managerial experience in a home improvement retail environment.
 Experience in team building and leadership roles as and Team Leader, Department Manager over various
departments.
 Expertise in managing and maintaining multiple departments at once, while also exhibiting exceptional
customer service skills for the entire Lowes department store.
 Overall Great CX Relation Skills and the ability to proactively deescalate customer frustration.
Work History
 Cee Bee Food store (1973-1979) Grocery Clerk-Store Clerk
 CB Ragland Grocery Distributor (1979-2001) Responsibilities Included: Truck Loader, Forklift Operator,
Onboard Computer Operator, Dry goods Order Selector/Inventory clerk (over 23 years of experience in
the food/market distribution business with CB Ragland until 2001 when all employees were let go due
to financial reasons)
 Lowe’s Home Improvement Retail Operator: (2002-Present) Responsibilities Include: Team leader
Outside garden/worked directly with department manager to maintain and provide leadership for
associates.
 Heavy Machinery operator/supervisor
 Team leader/Department Manager-
1. Lighting and Electric
2. Paint
3. Lumber and Building materials
4. Materials Millwork (Windows/Doors)
 Experience/Duties as Department Manager: Working with customers ensuring product is ordered
correctly-
 Engagement with customers over the phone/in person handling customer complaints
 Providing daily tasks for associates under my supervision and assigning and maintaining regular job
functions and responsibilities, while providing examples of outstanding leadership and customer service.