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1
EMPACT.SG
COVID-19
Webinar for Corporates
Hosted by Empact Singapore
22 April 2020
Brought to you by:In support of:
2
About EMPACT: Empowering greater impact
–
Registered as a social
enterprise in 2011,
Empact serves as
capacity builder f...
3
–
EMPACT.SG
Our approach to capacity building
Organisational Development
Individual Development
Skills-based
volunteerin...
4
–
EMPACT.SG
Our approach to capacity building
Skills-based
volunteering
Insights,
frameworks & tools
Outsourcing &
consu...
5
–
EMPACT.SG
Type of organisations we support
Not for Profit
Organisation
(NPO)
Business
Social
Enterprise
(SE)
Primary ob...
6
–
EMPACT.SG
Our impact in year 2019
NPOs and SEs Supported
502 1,536
Volunteers Channelled Cost Saving Generated
$2M
7
Our corporate partners
–
EMPACT.SG
These are some of our
corporate partners that
we have collaborated
over the years ran...
8
–
EMPACT.SG
Agenda of COVID-19 Webinar
HOW SKILLS-BASED
VOLUNTEERING IS RELEVANT
What is skills-based
volunteering and h...
9
EMPACT.SG
Needs from the Ground
Peter Yang, Founder and CEO
10
–
EMPACT.SG
The social sector is facing unprecedented challenges too...
11
–
EMPACT.SG
Despite the challenges, help to the community does not stop...
Programmes &
Services
Organisational
Structu...
12
–
EMPACT.SG
Focus areas for capacity building
Programmes &
Services
Organisational
Structure
Leadership &
People
Organi...
13
–
EMPACT.SG
Our approach to capacity building
Organisational Development
Individual Development
Skills-based
volunteeri...
14
–
EMPACT.SG
Insights gathered through...
Pulse checks with 151 valid
responses (91% leadership
and management)
COVID-19...
15
–
EMPACT.SG
NPO: Which areas of work are being impacted the most?
● Clean-up programmes that
typically engage volunteer...
16
–
EMPACT.SG
NPO: What is the depth of impact on service users?
● Most programmes are suspended as
they can’t be deliver...
17
–
EMPACT.SG
NPO: What is the depth of impact on funding?
● Sharp decrease of donations due to
suspension of fundraising...
18
–
EMPACT.SG
NPO: What forms of support are they looking for?
19
–
EMPACT.SG
NPO: What forms of support are they looking for?
20
–
EMPACT.SG
There are similarities and differences between SEs and NPOs
Not for Profit
Organisation
(NPO)
Business
Socia...
21
–
EMPACT.SG
SE: Which areas of work are being impacted the most?
● 50% of the centre’s revenue
comes from training and ...
22
–
EMPACT.SG
SE: Which areas of work are being impacted the most?
● Most of their supplies are from China
and hence supp...
23
–
EMPACT.SG
SE: What forms of support are they looking for?
24
–
EMPACT.SG
Blind spots are worth calling out...
NPOs SEs
Leadership & People ● Take care of the staff through the
chan...
25
–
EMPACT.SG
There are silver linings which surprised us...
NPOs SEs
Technology and
innovation
● “Forced” to embrace tec...
26
–
EMPACT.SG
What you can do as a corporate?
NPOs SEs
Funds ● Philanthropy dollar for urgent needs
● Invest in innovatio...
27
EMPACT.SG
Skills-based volunteering
Andrew Ong, Corporate Partnerships Lead
Rethinking Corporate Volunteering
–
EMPACT.SG
What is Skills-based Volunteering?
–
EMPACT.SG
“Skills-based volunteering”
(or SBV in short) means
leveraging the speciali...
Volunteering with skills during COVID-19
–
EMPACT.SG
During COVID-19,
there are so much
more we can do to
contribute to ou...
31
–
EMPACT.SG
SBV is a Win-Win Solution
From a SO perspective:
● Little resources and talents to build a
strong infrastru...
SBV case studies during COVID-19
–
EMPACT.SG
33
–
EMPACT.SG
Mentoring of Social Entrepreneurs
Linklaters is is a multinational law firm headquartered in
London. The firm...
34
–
EMPACT.SG
Short-term Consulting for Not-for-Profits
Procter & Gamble, a US multinational consumer goods
corporation h...
35
–
EMPACT.SG
Pro Bono Business Clinic for Social Enterprises
raiSE is the sector developer for social enterprises in
Sin...
36
–
EMPACT.SG
Needs Assessment Workshops for Social Enterprises
DBS Bank champions the growth of social enterprises in As...
37
–
EMPACT.SG
Recap why SBV is win-win
What are the next steps you can take?
–
EMPACT.SG
Empact’s belief
–
EMPACT.SG
By acting as an
intermediary,
connector and
innovator - Empact
relentlessly works to
build the...
40
–
EMPACT.SG
Start planning from the needs
NPOs SEs
Funds ● Philanthropy dollar for urgent needs
● Invest in innovation ...
41
–
EMPACT.SG
What you can do as a corporate?
Sharing your talents & knowledge Through these formats
NPO ● Implementation...
42
–
EMPACT.SG
How you can do it?
Reach out to NPOs and SEs
directly
● Have conversations with your existing NPO and SE
pa...
Upcoming SBV Opportunities with Empact
–
EMPACT.SG
These are the
upcoming
immediate SBV
opportunities
that we have
curated...
44
–
EMPACT.SG
How you can do it?
Reach out to NPOs and SEs
directly
● Have conversations with your existing NPO and SE
pa...
45
–
EMPACT.SG
Q&A Session & Feedback
https://bit.ly/EmpactWebinar
Please share with us how your experience was today!
46
For more information, contact us.
THANK YOU
–
EMPACT.SG
For corporate volunteering opportunities,
contact us at
corpv@e...
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Covid-19 Webinar for Corporates: Rethinking Corporate Volunteering to support our Social Sector

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The COVID-19 outbreak has undeniably impacted our social organisations – whether through a loss in donations or sales, cancellation of volunteering events, disruption in supplies, or forcing a push to innovate. As a result, non-profits and social enterprises are extremely concerned about their sustainability towards serving their respective communities.

In challenging times like these, corporates can definitely play a vital role in supporting these organisations by strengthening their capabilities and capacity through skills-based volunteering.

In this webinar, we share specific needs on-the-ground using the results of a Pulse Check conducted with our non-profit organisations and social enterprises. We also present corporate skills-based volunteering opportunities that may effectively contribute to their survival and sustainability.

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Covid-19 Webinar for Corporates: Rethinking Corporate Volunteering to support our Social Sector

  1. 1. 1 EMPACT.SG COVID-19 Webinar for Corporates Hosted by Empact Singapore 22 April 2020 Brought to you by:In support of:
  2. 2. 2 About EMPACT: Empowering greater impact – Registered as a social enterprise in 2011, Empact serves as capacity builder for the social sector. By acting as an intermediary, connector and innovator, Empact relentlessly works to build the capacity of the social sector, connecting social organisations to skills across the spectrum to better support their clients and increase their impact. EMPACT.SG Channel talents Upgrade skills Stronger NPOs and SEs for greater impact Increase productivity
  3. 3. 3 – EMPACT.SG Our approach to capacity building Organisational Development Individual Development Skills-based volunteering Insights, frameworks & tools Outsourcing & consultancy
  4. 4. 4 – EMPACT.SG Our approach to capacity building Skills-based volunteering Insights, frameworks & tools Outsourcing & consultancy
  5. 5. 5 – EMPACT.SG Type of organisations we support Not for Profit Organisation (NPO) Business Social Enterprise (SE) Primary objective is to achieve SOCIAL GOALS Primary objective is to achieve FINANCIAL RETURNS SOCIAL GOALS + FINANCIAL RETURNS Charity funding via grants & donations Market based revenue Profit oriented
  6. 6. 6 – EMPACT.SG Our impact in year 2019 NPOs and SEs Supported 502 1,536 Volunteers Channelled Cost Saving Generated $2M
  7. 7. 7 Our corporate partners – EMPACT.SG These are some of our corporate partners that we have collaborated over the years ranging from the Finance, Technology, FMCG and Professional Services sectors.
  8. 8. 8 – EMPACT.SG Agenda of COVID-19 Webinar HOW SKILLS-BASED VOLUNTEERING IS RELEVANT What is skills-based volunteering and how it can build the capacity of our social sector PRESENT NEEDS FROM THE GROUND USE SBV TO ADDRESS NEEDS FROM THE GROUND The impact COVID-19 has on organisations and the capacity support needed How CSR can respond and take action to support our social organisations?
  9. 9. 9 EMPACT.SG Needs from the Ground Peter Yang, Founder and CEO
  10. 10. 10 – EMPACT.SG The social sector is facing unprecedented challenges too...
  11. 11. 11 – EMPACT.SG Despite the challenges, help to the community does not stop... Programmes & Services Organisational Structure Leadership & People Organisation’s Mission and Vision Intended social impact Core work of the organisation How organisation is built and run The essential engine behind the organisation
  12. 12. 12 – EMPACT.SG Focus areas for capacity building Programmes & Services Organisational Structure Leadership & People Organisation’s Mission and Vision Intended social impact Core work of the organisation How organisation is built and run The essential engine behind the organisation
  13. 13. 13 – EMPACT.SG Our approach to capacity building Organisational Development Individual Development Skills-based volunteering Insights, frameworks & tools Outsourcing & consultancy
  14. 14. 14 – EMPACT.SG Insights gathered through... Pulse checks with 151 valid responses (91% leadership and management) COVID-19 Business Clinics with 8 SEs on immediate needs (in partnership with raiSE) NPO leader peer support group with 17 leaders (in partnership with Community Foundation of Singapore) SE ground up peer support group with 16 leading social entrepreneurs Points of Light / Global Probono Network fellows around the world Regular check-ins with our existing NPO and SE clients
  15. 15. 15 – EMPACT.SG NPO: Which areas of work are being impacted the most? ● Clean-up programmes that typically engage volunteers have to be suspended ● These programmes were a key source of revenue ● Staff have to continue the clean-ups with no additional funding sources to cover the expenditures
  16. 16. 16 – EMPACT.SG NPO: What is the depth of impact on service users? ● Most programmes are suspended as they can’t be delivered online ● In addition, these programmes are volunteer-run so it’s difficult to expect them to deliver HBL ● Even for the programmes that have migrated online, it is challenging to reach out to all the kids who used to be motivated by face to face interaction with other kids; some have dropped off the radar
  17. 17. 17 – EMPACT.SG NPO: What is the depth of impact on funding? ● Sharp decrease of donations due to suspension of fundraising events ● Exploring “virtual gala dinner” and facing certain challenges
  18. 18. 18 – EMPACT.SG NPO: What forms of support are they looking for?
  19. 19. 19 – EMPACT.SG NPO: What forms of support are they looking for?
  20. 20. 20 – EMPACT.SG There are similarities and differences between SEs and NPOs Not for Profit Organisation (NPO) Business Social Enterprise (SE) Primary objective is to achieve SOCIAL GOALS Primary objective is to achieve FINANCIAL RETURNS SOCIAL GOALS + FINANCIAL RETURNS Charity funding via grants & donations Market based revenue Profit oriented
  21. 21. 21 – EMPACT.SG SE: Which areas of work are being impacted the most? ● 50% of the centre’s revenue comes from training and school visits, which are suspended ● Cash flow challenge to continue operation
  22. 22. 22 – EMPACT.SG SE: Which areas of work are being impacted the most? ● Most of their supplies are from China and hence supply chain was affected ● Local suppliers would cost more ● Spending too much time managing backend activities, hence lack of time and manpower left to think of alternative sales strategies or if there is a need to pivot their business
  23. 23. 23 – EMPACT.SG SE: What forms of support are they looking for?
  24. 24. 24 – EMPACT.SG Blind spots are worth calling out... NPOs SEs Leadership & People ● Take care of the staff through the change management and avoid burnout ● Crisis leadership ● Manage difficult conversations with team Financial Management ● Reconsider fundraising targets and consider in-kind donation and talent available
  25. 25. 25 – EMPACT.SG There are silver linings which surprised us... NPOs SEs Technology and innovation ● “Forced” to embrace technology and digitisation ● Diversification of business model / sales channels Ecosystem mindset ● Increased willingness to learn from each other and best practice, start to see collaboration emerging ● Peer support and collaboration among the social entrepreneurs
  26. 26. 26 – EMPACT.SG What you can do as a corporate? NPOs SEs Funds ● Philanthropy dollar for urgent needs ● Invest in innovation in social sector through and beyond COVID-19 ● Be the customer for our SEs !!! Products ● In-kind support will help defray costs for the needs of the organisation and its beneficiaries Talents and knowledge ● Implementation support in the area of technology, digital marketing and talent management ● Share best practices contextualised to the social sector ● Skilled volunteers in critical business areas (finance, sales, business model, supply chain, etc.)
  27. 27. 27 EMPACT.SG Skills-based volunteering Andrew Ong, Corporate Partnerships Lead
  28. 28. Rethinking Corporate Volunteering – EMPACT.SG
  29. 29. What is Skills-based Volunteering? – EMPACT.SG “Skills-based volunteering” (or SBV in short) means leveraging the specialised skills and talents of individuals or a corporate to strengthen the infrastructure of social organisations; helping them to build and sustain their capacity to successfully achieve their social missions.
  30. 30. Volunteering with skills during COVID-19 – EMPACT.SG During COVID-19, there are so much more we can do to contribute to our community and our social sector. And skills-based volunteering is a great opportunity not just to engage during this period, but beyond. We can support our social organisations now to prepare them to withstand another pandemic or crisis like COVID-19. A creative avenue for social impact that can be done virtually or remotely Engage employees from home with optimal use of their skills and expertise Foster meaningful connections with Social Organisations Develop working knowledge of all areas of business Encounter new scenarios to apply and hone professional skills Soft-skills development through liaising with Social Organisations Some of its key features:
  31. 31. 31 – EMPACT.SG SBV is a Win-Win Solution From a SO perspective: ● Little resources and talents to build a strong infrastructure (much less than private / public sector). SBV is viable option ● The value of skilled volunteer support for general operations, technology and professional services can be 500% greater than the value of other forms of volunteering From skilled corporate volunteers perspective: ● 94% of millenials want to use their skills for social good ● 91% of Fortune 500 HR managers believe that skills-based volunteering can be an effective way to develop leadership skills
  32. 32. SBV case studies during COVID-19 – EMPACT.SG
  33. 33. 33 – EMPACT.SG Mentoring of Social Entrepreneurs Linklaters is is a multinational law firm headquartered in London. The firm’s office in Singapore entered into a formal partnership to build the capacity of our local social enterprises towards accelerating their growth. Sophie Mathur, Mentor / Senior Partner (right) “I didn’t realise the extent of how I was living in a bubble until I spoke with Debra and she shared about her journey as a social entrepreneur and the difficulties of some differently abled people in Singapore. The conversations with her of - this is who I am, this is where I’m going - also helped me in my coaching relationships afterwards. This is really a reverse-mentoring programme as well. Win-win ● The Linklaters mentor was able to make time as the commitment level was 1h sessions monthly, over a period of 6 to 8 months ● As a senior partner of the firm, the mentor gained market insights of the sector and gained awareness on the social cause to champion ● SE mentee who usually feels alone now have someone to validate their ideas and is also nurtured for personal and organisational growth ● Mentoring session was able to take place virtually via Zoom when the circuit breaker was imposed.
  34. 34. 34 – EMPACT.SG Short-term Consulting for Not-for-Profits Procter & Gamble, a US multinational consumer goods corporation has been partnering with us for the past 5 years. Through SBV carried out in a different forms such a Pro Bono School, and Short-Term Consulting, they have use their marketing, human resource and product design expertise to train their community partners. Wei San, Sales “It has been a very interesting journey and experience. Having been with P&G for almost 9 years, it’s good to know how the skills I learnt here can be put to use in other more meaningful ways, so appreciate the opportunity!” Win-win ● Due to COVID-19, travelling out of Singapore was put to a halt. This allowed senior management more time to lead and volunteer their skills over a period of 3 to 4 months. ● 4 community partners are working with teams of dedicated P&G volunteers (5 per team) to solve their organisational challenges. ● Currently, fortnightly sessions are taking place virtually via WebEx.
  35. 35. 35 – EMPACT.SG Pro Bono Business Clinic for Social Enterprises raiSE is the sector developer for social enterprises in Singapore. This virtual Pro Bono Business Clinic was organised to provide support to SEs that were affected by the COVID-19 outbreak. Participating SEs highlighted top concerns that ranged from resolving cash flow issues, supply chain disruptions to creating new sales channels and innovating to pivot their business models. Darien Soh, Volunteer. “For the past 2 months, I did not feel the severity of the COVID-19 situation and its impact on businesses. After the Business Clinic with Charlene Chan from Tinkle Arts, it struck me how this situation has led to many struggling with business sustainability.” Win-win ● Based on the needs of the SEs, corporate volunteers with the relevant skills were paired with them. ● This was during work from home and CSR leads from companies were looking for employee engagement ● 8 SEs benefited from the pro bono service and consultancy during this critical period which would have otherwise be less accessible ● The entire business clinic took place virtually via Zoom which allowed break out rooms for 1-to-1 consulting sessions to take place.
  36. 36. 36 – EMPACT.SG Needs Assessment Workshops for Social Enterprises DBS Bank champions the growth of social enterprises in Asia as part of their CSR. Through the bank’s Foundation, Empact was appointed to conducted a series of Needs Assessment Workshops for their SE grantees in Singapore, Indonesia, India, Hong Kong, Taiwan and China. Ms Maphil Lui, Manager for Group Strategic Marketing & Communications from Hong Kong (4th from right) “I recently joined DBS and I feel very privileged to be working for this bank who is committed in giving back. This can be observed by the time, resources and efforts invested (including training and equipping me) in these social enterprises.” Win-win ● The workshops supported DBS to better ascertain the organisational needs of their SE grantees, to facilitate them in matching and customising capacity support appropriate to the SEs ● The workshops were meant to be carried out as physical sessions, with Empact also scheduled to fly to China to conduct one of those sessions. But when travelling came to a halt, the workshops were migrated to a virtual format successfully. ● Total of 45 social enterprises were engaged over 5 workshops.
  37. 37. 37 – EMPACT.SG Recap why SBV is win-win
  38. 38. What are the next steps you can take? – EMPACT.SG
  39. 39. Empact’s belief – EMPACT.SG By acting as an intermediary, connector and innovator - Empact relentlessly works to build the capacity of the social sector, connecting social organisations to skills across the spectrum to better support their clients and increase their impact. Our aim is to create impact for the social service sector. In all that we do and the solutions that we develop, are to address real needs. Because of our unique position as a linchpin, we have the ability to be creative and offer bespoke solutions. We understand that the mission that we’ve embarked cannot be accomplished alone. We need to to work with different partners to create the impact that the social service sector needs.
  40. 40. 40 – EMPACT.SG Start planning from the needs NPOs SEs Funds ● Philanthropy dollar for urgent needs ● Invest in innovation in social sector through and beyond COVID-19 ● Be the customer for our SEs !!! Products ● In-kind support will help defray costs for the needs of the organisation and its beneficiaries Talents and knowledge ● Implementation support in the area of technology, digital marketing and talent management ● Share best practices contextualised to the social sector ● Skilled volunteers in critical business areas (finance, sales, business model, supply chain, etc.)
  41. 41. 41 – EMPACT.SG What you can do as a corporate? Sharing your talents & knowledge Through these formats NPO ● Implementation support in the area of technology, digital marketing and talent management ● Share best practices contextualised to the social sector ● Webinar ● Team based consulting (e.g. short term consulting) SE ● Skilled volunteers in critical business areas (finance, sales, business model, supply chain, etc.) ● Business clinics ● Mentoring ● Needs assessment
  42. 42. 42 – EMPACT.SG How you can do it? Reach out to NPOs and SEs directly ● Have conversations with your existing NPO and SE partners on how you / your corporate could offer relevant talent and knowledge Work with intermediaries ● Engage the help of an intermediary (e.g. NVPC, Empact etc) to reach out to NPOs and SEs ● Innovate and co-create initiatives that serve both your corporate and the social sector’s needs Join centrally run programmes ● Participate in programmes run by sector developers or intermediaries that need specific skills and knowledge of individual volunteers 1. 2. 3.
  43. 43. Upcoming SBV Opportunities with Empact – EMPACT.SG These are the upcoming immediate SBV opportunities that we have curated and developed with various partners that include corporates and sector developers. 1. COVID-19 Support Page for NPOs / SEs by Empact https://www.empact.sg /covid-19/ PROGRAMME NO. OF SESSIONSFORMAT 2. Webinar for NPOs / SEs hosted with Empact 1 hours 6 x webinars •  Sharing your domain knowledge (1-to-many) • Topics range from finance; digital marketing; digitisation; and business strategy 3. Needs Assessment Workshop for NPOs / SEs 2 hours 2 x workshops 4, Pro Bono School or Clinics for NPOs / SEs 5. Mentoring for SEs   June and October• Contribute by pairing with one organisation by serving as a buddy and observer to identify needs and priorities • Mentoring of social entrepreneurs • Meet regularly to coach on multiple disciplines and personal growth • Contribute skills and expertise to consult / train NPOs or SEs • Empact will match volunteer with NPO / SE June to August May to July • Contribute your domain expertise for capacity related support and/or resource for SOs on Empact’s web page 3 hours 3 x clinics 1 hour per month 6 to 8 months 12 x mentors WHEN Open for submission June till next February
  44. 44. 44 – EMPACT.SG How you can do it? Reach out to NPOs and SEs directly ● Have conversations with your existing NPO and SE partners on how you / your corporate could offer relevant talent and knowledge Work with intermediaries ● Engage the help of an intermediary (e.g. NVPC, Empact etc) to reach out to NPOs and SEs ● Innovate and co-create initiatives that serve both your corporate and the social sector’s needs Join centrally run programmes ● Participate in programmes run by sector developers or intermediaries that need specific skills and knowledge of individual volunteers 1. 2. 3.
  45. 45. 45 – EMPACT.SG Q&A Session & Feedback https://bit.ly/EmpactWebinar Please share with us how your experience was today!
  46. 46. 46 For more information, contact us. THANK YOU – EMPACT.SG For corporate volunteering opportunities, contact us at corpv@empact.sg Follow us on our social media @empactsg
  • manikandanmurugaiyan

    Apr. 24, 2020

The COVID-19 outbreak has undeniably impacted our social organisations – whether through a loss in donations or sales, cancellation of volunteering events, disruption in supplies, or forcing a push to innovate. As a result, non-profits and social enterprises are extremely concerned about their sustainability towards serving their respective communities. In challenging times like these, corporates can definitely play a vital role in supporting these organisations by strengthening their capabilities and capacity through skills-based volunteering. In this webinar, we share specific needs on-the-ground using the results of a Pulse Check conducted with our non-profit organisations and social enterprises. We also present corporate skills-based volunteering opportunities that may effectively contribute to their survival and sustainability.

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