Developing PMO Maturity

1. #FuturePMO
Developing PMO
Maturity
Vince Hines
Wellingtone
www.wellingtone.co.uk

2. #FuturePMO
Typical Business Challenges
• Limited risk management
• Poor change control
• Poor resource management
• Limited control & management of budgets
• Project benefits not managed or realised
• Time consuming manual reporting
• “Manipulated” RAG KPIs
• Projects not prioritised
• Projects happen without authorisation
• No definitive list of projects
• Inconsistency in approach
• Lack of visibility of project status & progress
• Scope creep or lack of scope definition
• Poor planning & estimating

3. #FuturePMO
PPM Challenges
“Lets improve our resource
forecasting with improved
planning!”
“Lets train those running
projects and improve our
performance!”
“Lets agree a consistent,
practical, scalable way of
working!”

4. #FuturePMO
34% of
organisations
mostly or
always
complete
projects on
time
34% of
organisations
mostly or always
complete
projects on
budget
36% of
organisations
mostly or always
deliver the full
benefits of their
projects
This performance
sounds quite poor. 45%
say their organisation
has a track record of
success

5. Level 1:
Initial
Ad-hoc processes
Level 2:
Repeatable
Basis processes
established for larger
projects
Level 3:
Defined
Standard processes for
all projects
Level 4:
Managed
Process integrated into
wider corporate entity.
Compliance is
mandatory.
Level 5:
Optimised
Process established for
continuous
improvement.
5 Level Maturity Model

6. 01: METHODOLOGY
Define consistent, practical, fit
for purpose PPM
methodology, lifecycle &
governance structures based
on best practice, but tailored
to the organisation.
02: PMO
Develop PMO capability to
support best practice project,
programme and portfolio
management. Benchmark,
establish a PPM maturity
roadmap, and ensure PMO
value
03: TECHNOLOGY
Leverage enterprise PPM
solution to enable
consistency in approach, one
version of the truth,
transparency & collaboration
04: TRAINING &
SUPPORT
Establish training in
methodology & practical PPM
tools & techniques. Establish
a PPM Community of
Practitioners, mentoring and
career development
Key Drivers to PPM Maturity

7. #FuturePMO
35% are somewhat or very
satisfied with the current
level of PM maturity
70% believe the current
level of maturity in their
department is 3 or more
50% believe the current
level of maturity across their
organisation is 3 or more
52% of respondents are somewhat or very dissatisfied with the
current level of PM maturity representing a steady increase since
the 45% recorded in 2016. This is a significant figure and
demonstrates the growing recognition of what “good” PPM looks like.
PPM Maturity

8. #FuturePMO
61%
Mostly or
always apply
a defined
project
methodology
61%
Mostly or
always create a
scoping
document as
part of
planning
50%
Mostly or
always
baseline
their project
schedules
60% of Project
Managers
always or mostly
engage in risk
management
Maturity Characteristics

9. #FuturePMO
Document Management
Portfolio Reporting,
Progress Measurement
Cost Management
Project Status Reporting Lessons Learned
Lifecycle Governance
Project Prioritisation
Project Sponsorship
Benefits Realisation
Resource Management,
Change Control
Planning
Risk Management
Stakeholder Engagement
VALUE
DIFFICULTY
PPM PROCESS VALUE v DIFFICULTY TO EMBED
HIGH
LOW
HIGH
LOW
Best Targets
Most Challenging
PPM Processes

10. #FuturePMO
The Technology
54% do not have access to real
time project KPIs with 1/3rd
spending 1 or more days manually
collating project reports.
Over 1/3rd spend 1 or more days
a month manually collating
project status information

11. #FuturePMO
The PMO
54% agree 27% agree
35% agree 36% agree

12. #FuturePMO
The Future PMO
38%
PMO will
increase in
headcount, a
significant
drop from last
year at 57%
57%
PMO will increase
in scope &
responsibilities, a
significant drop
from the 72%
reported last year
54%
PMO will increase
in perceived
value, a
significant drop
from 71%
reported last year
PMO activities that have increased the
most in last 5 years:
• Project Assurance
• Ownership of a PPM tool
• Cross project dependency mgt

13. #FuturePMO
Thank You
 Understand true project performance
 Focus on developing maturity
 Which PPM processes?
 Is your PMO an enabler?
 Your future PMO?
 Vince Hines
 Vince.hines@wellingtone.co.uk
 www.wellingtone.co.uk
 https://www.linkedin.com/in/vince-
hines-wellingtoneppm/