We all know that inefficient meetings are a productivity drain on your teams. But for Mountain Area Health Education Center (MAHEC), wasted meeting time means more than lost productivity--especially for patients and their doctors! Learn why MAHEC switched from Zoom to Webex to create a seamless collaboration experience that works for everyone from their doctors and staff, to the CEO of the company. Read blog here: https://blog.webex.com/video-conferencing/mahecs-use-case-removing-the-friction-from-video-conferencing-meetings/ Get Webex Meetings: https://cart.webex.com/sign-up

1. Seamless Meetings with Webex
Making the switch:
Save Time and Improve
Patient Care

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Agenda
Meet our speakers
MAHEC’s story
Zoom Challenges
Improving agility with Cisco
Collaboration
Live Q&A

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Today’s featured speakers
ADAM EBERHARDT
AV Systems Engineer
MAHEC
CHRIS JURY
Director of IT Operations
MAHEC
MONICA NAIM
Collaboration Specialist
Cisco

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Cisco Collaboration Solution

5. Asheville
605
1974
Train the next generation of healthcare professionals for
Western North Carolina
through quality healthcare, innovative education, and best
practice models that can be replicated nationally.
M I S S O N
Leadership.
Through
quality
healthcare
Excellence,
Innovation,
Compassion, and
Collaboration
Civility: treat all
people with
respect and
kindness, all
the time.
Inclusivity:
Value the
contribution of
people different
than ourselves
Empowerment:
engagement,
commitment,
and ownership
of Our mission
innovation and
leadership for
healthcare in
WNC and beyond.
16-county
region
reach
Virtual
Delivery
Methods
1 Graduate adds
$3.1 million to
the local
economy
2,945
babies born
annually
Best-in-class
Healthcare to
145,000
Patients
Project
Cara
Non for
Profit
501(c)(3)
Each newly
Graduated FP
adds 17 new
jobs
O U R V A L U E S
UNC General Surgery Education
Partnership Award
UNC Addressing Health Equity
Partnership Award
UNC OB/GYN Education
Partnership Award
North Carolina Department of
Health and Human Services
Partnership Award from the
CDC’s Cooperative Agreement for
Emergency Response: Public
Health Crisis Response – Opioids
O F F I C E S
D I F F E R E N C I A T O R S

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ZOOM Challenges at MAHEC
Source: MAHEC
Disconnect
between
video and
web
conferencing
Difficult to
Deploy,
need for
Scale
Costs
associated
with video
endpoint
registration
Lack of
reliability
Lack of
standardized
user
experience

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Superior room
experience:
Cisco Room Kit
vs. Zoom
Cisco
Room Kit:
Simple, end to
end, integrated
experience
with lower cost
to deploy and
support
Zoom:
Complex, DIY
approach with
higher cost to
deploy and
support

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Source: MAHEC
How Cisco was
different from Zoom
Unify:
Platform
Approach,
Everything
Works
Together
Simplify:
Easy to Join,
Pair and Share
Innovate:
Wireless
Sharing,
Speaker Track,
Webex
Assistant

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Improving
agility
with Cisco
Collaboration

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Power of the Platform

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COMPREHENSIVE & OPEN
Calling – Meetings – Teams - Devices
Enterprise-grade SecurityHybrid Services
Cisco Webex
NETWORK
On-premise, Hybrid & Cloud
Power of the platform
Across
Devices &
Browsers
Open
Platform
Microsoft
Google
Slack
Salesforce
Jira
+ 24,000 more

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Take meetings to a whole new world
One button
to push
Video
First User
Interface
Effortless
Navigation
Easy
Content
Sharing
Seamless
Mobile
Experience

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Webex Meetings
Video Centric Design and Webex Desktop App

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See everyone and control who you see
Thumbnails can be locked on a particular participant
Users can lock video to focus on
the participant of their choosing

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One meeting experience
Mobile
NO MATTER WHICH DEVICE IS USED
Meeting room
Desk

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Reimagined meeting experiences
Extend Cisco Webex to any video device for integrated experiences
Hardware + software =
reimagined experiences

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Universal way to schedule and meet
Same experience for any
Cisco meeting deployment
on-prem or cloud based
Simplify scheduling
with @Meet
Intuitive experiences make
the evolution to the cloud
seamless
@Meet
Join
@Meet

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Video meetings
at scale
1000 video participants in a Webex Meeting

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High frame rate
content share
and audio
Share live motion video
or other media smoothly
and optionally.
Content share resolution
up to 720p 30fps.

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Proactive join
Amazingly simple meeting join; Webex Assistant knows when you’ve
entered a room and will prompt you when it’s time to get started

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Devices & Apps
Wireless Pair & Share
Pair & Share Everywhere
Webex Meetings Desktop App
Now also with Cloud
Webex Teams
Now also with On-premise
Webex Share
Now with Webex Meetings
and Webex Teams

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Learn More About Meeting Participants

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Barbara German
Brandon Burke
Simon Jones
Brenda Song Emma Totti
Face recognition
minimizes meeting friction

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Average Join time
VoIP latency and Packet loss
Meeting Details
Meeting Usage
ADOPTION AND
ENGAGEMENT
QUALITY TROUBLESHOOT
Current and past meetings
Audio and Video
Webex meetings analytics
Single pane for all your Webex Meetings metrics

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Recording transcriptions general availability
Transcription service for
Webex Meetings and Events
Available on
MP4 recording
and support
English only
Admin enables
transcriptions option
on the site and then
can enable for all or
some users

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Cloud
Webex Meetings &
Webex Teams
Cloud Calling
CMS & Jabber
CUCM & Expressway
On-premise
Webex Meetings &
Webex Teams
CUCM & Jabber
Expressway
Connect Audio Video Mesh
Hybrid Calendar & Directory
Webex Edge
Cloud first, not cloud only

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Tips &
resources

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Webex Help Center
Feature and release details
help.webex.com
Webex Blogs
https://blog.webex.com/
Webex Youtube Channel
How-to videos
youtube.com/c/webex
Resources

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Q&A

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Thank you
cisco.com/choosewebex

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Meetings for free.
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