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NEW COMMUNICATION THINKING FOR DIGITAL
CONTENT MARKETING 2.0
@FOELEY
@WEAREROAST
BY RYAN FOLEY
__
WHAT IS CONTENT MARKETING?
@FOELEY
@WEAREROAST
Content marketing is composed of three elements:
1. Creation and sharing of online materials
2. Doesn’t explicitly promote a brand
3. Intended to stimulate interest in products
@FOELEY
@WEAREROAST
__
HOW DOES THIS WORK FOR SEO?
Google is like a stock exchange.
@FOELEY
@WEAREROAST
A brands value goes up and down based on
supply and demand.
@FOELEY
@WEAREROAST
Google rankings work in a very similar way.
@FOELEY
@WEAREROAST
Rankings go up
and down based
on supply and
demand
__
HOW DOES THIS WORK?
@FOELEY
@WEAREROAST
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
@FOELEY
@WEAREROAST
Google sees the world in terms of entities
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
SupplySupplier Demand
@FOELEY
@WEAREROAST
Supply and demand works by creating
value for people through their interests.
@FOELEY
@WEAREROAST
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
ProductBrand People
@FOELEY
@WEAREROAST
Content marketing’s job is to influence the demand from
people for the purpose of improving rankings.
Logic
Improved Rankings = More Traffic = More
Sales
@FOELEY
@WEAREROAST
Not just anyone but people who are relevant to a brand.
@FOELEY
@WEAREROAST
Relevance comes from the communities
who share similar interests.
@FOELEY
@WEAREROAST
Indirect Interest
Mountain Biking
Travel Insurance
InsureandGo
Direct Interest
Photography
iPhone X
AppleBrand
Product
Interest
Audience
@FOELEY
@WEAREROAST
Brands connect to audiences through their interests
Indirect Interest
Mountain Biking
Travel Insurance
InsureandGo
Direct Interest
Photography
iPhone X
AppleBrand
Product
Interest
Audience
Connect
@FOELEY
@WEAREROAST
Brands connect to audiences through their interests
Indirect Interest
Mountain Biking
Travel Insurance
InsureandGo
Direct Interest
Photography
iPhone X
AppleBrand
Product
Interest
Audience
Connect
@FOELEY
@WEAREROAST
Brands connect to audiences through their interests
Narrative Narrative
__
WHY COMMUNITIES AND THEIR INTERESTS?
How are communities created?
@FOELEY
@WEAREROAST
Communities are created by convergence and congruence of value
@FOELEY
@WEAREROAST
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Communities are created by convergence and congruence of value
@FOELEY
@WEAREROAST
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
Communities are created by convergence and congruence of value
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
Communities are created by convergence and congruence of value
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
GamesExample
When value is unseen it cannot be of interest
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
GamesExample Football
Where value is interpreted it can become interesting
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
GamesExample Football Arsenal F.C.
What value is shared forms a community of interested people
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Information
KnownUnknown
GamesExample Football Arsenal F.C. Arsenal FanTV
A community only exists in the mind.
They are mental constructs.
@FOELEY
@WEAREROAST
Marketing to interests works through mindsets and motives.
Not demographics and metrics.
@FOELEY
@WEAREROAST
Marketing to interests is how we can influence demand.
@FOELEY
@WEAREROAST
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
Supplier DemandSupply
@FOELEY
@WEAREROAST
Influencing demand through relevant communities
improves rankings.
@FOELEY
@WEAREROAST
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
@FOELEY
@WEAREROAST
__
HOW CAN BRANDS INFLUENCE DEMAND?
Influencing people is a communication problem
we’re solving through ideas people respond to.
@FOELEY
@WEAREROAST
To do this we’ve developed a communication model
to analyse and guide ideas and campaigns.
@FOELEY
@WEAREROAST
Our model is driven by one important cultural insight.
@FOELEY
@WEAREROAST
People put stuff online they want
others to believe about them.
@FOELEY
@WEAREROAST
From brands to individuals
- it’s about how they want to be perceived.
@FOELEY
@WEAREROAST
To leverage this insight, each content campaign you create
must tick three basic elements.
@FOELEY
@WEAREROAST
The idea must gain attention to get noticed.
@FOELEY
@WEAREROAST
The idea must gain attention to get noticed.
The idea must have meaning to be interesting.
@FOELEY
@WEAREROAST
The idea must gain attention to get noticed.
The idea must have meaning to be interesting.
The idea must test perceptions to cause responses.
@FOELEY
@WEAREROAST
Attention
Meaning
Perception
@FOELEY
@WEAREROAST
Attention
Meaning
Perception
People think from the top
down and respond to
either approve or
disapprove.
@FOELEY
@WEAREROAST
Attention
Meaning
Perception
People think from the top
down and respond to
either approve or
disapprove.
Content Marketers need
to think from the bottom
up to influence
responses from people.
@FOELEY
@WEAREROAST
AMP is not a formula.
@FOELEY
@WEAREROAST
AMP is a checklist, designed to help create
the responses needed to improve rankings.
@FOELEY
@WEAREROAST
There are three types of response.
@FOELEY
@WEAREROAST
Approval Indifferent Disapproval
@FOELEY
@WEAREROAST
Approval Indifferent Disapproval
“Android is much better
than iOS.”
N/A “iOS doesn’t steal all your
data like Andriod.”
@FOELEY
@WEAREROAST
Indifferent Disapproval
“Android is much better
than iOS.”
N/A “iOS doesn’t steal all your
data.”
Approval
Working with relevant communities to create something of
interest reduces the chances of indifferent responses
@FOELEY
@WEAREROAST
Three types of responses in our community creation model
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Informatio
n
KnownUnknown
Indifferent
Three types of responses in our community creation model
@FOELEY
@WEAREROAST
Value
Potential
Unseen
Interpreted
Shared
Emergent Value Convergent Value
Individual
Irrelevant ValueLatent Value
Know Knower
Informatio
n
KnownUnknown
Approval or
Disapproval
Indifferent
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
@FOELEY
@WEAREROAST
Identification
Knowledge
Graph
Wikidata
Wikipedia
Social
User
Behaviour
Content
Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
Supplier DemandSupply
@FOELEY
@WEAREROAST
__
HOW CAN BRANDS MARKET THEMSELVES TO
MINDSETS?
63
@FOELEY
@WEAREROAST
Identification Interpretation
Links
Mentions
User
Interaction
Brand
Awareness
Intention
136,000Views (estimated)
14 Mentions (article)
594 Mentions (comments)
1 Link
5,971 Shares
2,271 Comments
@FOELEY
@WEAREROAST
@FOELEY
@WEAREROAST
Attention
Meaning
Perception
- First dedicated UK
Landlord award
- Landlords are
surrounded by negativity
and cynicism
(The idea must gain attention to get
noticed.)
@FOELEY
@WEAREROAST
Analysing ideas with AMP
Attention
Meaning
Perception
- Most people have heard
a bad story about
landlords or tenants
- We found the good
stories about landlords
and their tenants
(The idea must have meaning to be
interesting.)
@FOELEY
@WEAREROAST
Analysing ideas with AMP
Attention
Meaning
Perception
- Landlords are bad people
- Landlords just want
money
- Landlords never fix things
(The idea must test perceptions to cause responses.)
@FOELEY
@WEAREROAST
Analysing ideas with AMP
@FOELEY
@WEAREROAST
Attention
Meaning
Perception
People think from the top
down and respond to
either approve or
disapprove.
“The search is on to find the Landlord
OfTheYear”
“Home insurance provider,
HomeProtect, has embarked on a quest
to find the UK’s best landlord”
“Landlords are social parasites.They’re
the last people we should be
honouring”
“Don’t call all landlords parasites”
“HomeProtect’s Landlord of theYear
Awards seek to champion all UK
landlords who choose to break the
perceived mould”
Attention: Notice taken of
someone or something.
Meaning: Important or
worthwhile quality; purpose.
Perception: The way in which
something is regarded,
understood or interpreted.
Creative thinking and execution
Target audience and
communities
Insights and strategic thinking
Consumer
Thinking
Communication
Thinking
Attention
Meaning
Perception
@FOELEY
@WEAREROAST
AMP: New communication thinking for digital
THANK YOU.
TWEET ME IF YOU HAVE ANY QUESTIONS.
@FOELEY
@WEAREROAST

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Content Marketing 2.0; New communication thinking for the digital era