VSynergize Outsourcing (VSO) is a leading BPO service provider with its headquarter in Boston, MA and operations centre in Pune, India. Headquarted in Boston, MA, VSynergize Outsourcing (VSO) is a leading BPO servie provider specialising in contact centre services, Data entry and Processing, Legal process outsourcing, Debt collection, Logitsic support services, Lead generation, E-commerce, Graphics and Digital marketing services. Since its inception VSO has been instrumental in helping its clients to achieve their business objectives more aggresively by allowing them to focus on their core business functions rather than non-core ones. The range of services provided by VSO adds value to its clients by ensuring saving of atelast 40% of their cost. An ISO 27001 certified, BPO servie provider gauarantees highest delivery and security standards with its State of-art infrastrcture, strong management team and experienced team of professionals.

1. “We Help You Compete”
VSynergize Outsourcing
VSO - Confidential

2. Agenda
• AboutVSO
• VSOTeam
• State of the Art Infrastructure
• VSO Services
• Contact
VSO - Confidential

3. About VSO
• A 3rd Party BPO Service Provider with proven track record in the Logistics,
Customer Service, Financial,Health Care,Lead generation,Energy & Utility,
Home Improvement,Retailing,Direct Selling,Order-line process,e-commerce
& m-commerce,IT & Software,Mobile Apps Development,Various Telesales &
TelemarketingVerticals
• Mission & Vision: To be the top BPO service provider.To combine the best
possible services,skilled Manpower,Infrastructure and Values to add positively
impact our clients.To create synergies between all stakeholders for the benefit
for every individual and the society at large
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4. VSO Team
• Dheerajj Agarwaal – MBA graduate from the USA with over 15 years
experience in the ITES segment
• Vishakha Agarwaal – MBA graduate from the USA with over 10+
years experience in the ITES segment and 4 years in US sales
• Strong Department Heads of IT,HR and Operations
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5. State of the Art Infrastructure
• Located in One of the best IT parks in the country
• 24/7 uninterrupted service delivery with 100% power back-up,redundant
data,telecommunications and internet links
• Predictive Dialing and ACD solutions with integrated IVR,CTI,Voice Mail,
Reporting,Monitoring and Recording Solutions
• Noise Cancellation Headsets,Branded Desktops,Cisco Routers,Firewalls
etc.
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6. VSO Operations HQ in India
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7. VSO Services
• MobileApps Development
• Customer Service
• Lead Generation
• Debt Collections
• Data Entry
• Tele Sales & Marketing
• Logistics Support Services
• E-Commerce & M-commerce
• BPO,KPO,LPO & ITO Services
• Financial & Banking Services
VSO - Confidential

8. VSO Services (Contd.)
• Gas & Electricity Sales
• Home Improvement
• Retailing,Direct Sales & Marketing
• Electronic Goods Sales & Marketing
• Inbound Customer Services 24x7
• Healthcare Sales & Services
• Order-line Inbound
• Inbound & OutboundTechnical Supports
• MobileApps Sales & Services
VSO - Confidential

9. Telesales & Telemarketing
• Generating 1000s of sales & leads everyday
• e-mail,Telephone,AddressVerification.
• Target all the sectors of Businesses
• Outbound BtoB & BtoC Sales
• Do Hot-key transfers
• Real time basis sales
• Follow Up Calls
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10. Debt Collections
• Outbound collections
• Inbound collections
• SkipTracing
• Pre-Reminder Calls
• 100% Compliant,Firm and Problem Resolving Approach
• Early Stage,Late Stage collections
• Bankruptcy Processing
• Customer Service
• Payroll Services
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11. Logistics
• 3PL and 4PL
• Invoice Processing
• Bill of Landing Processing
• Vendor Management
• ShipmentTracking
• Cargo tracking and tracing
• Electronic Data Interface (EDI) processing services
• Invoice/Billing
• Management services
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12. Customer Service
• Inbound/Outbound Customer Service
• Satisfaction Survey Calls
• Dispute Handling and Resolution
• Technical Helpdesk
• 100% customer satisfaction
• On Service 24x7
• Result orientation
• Customer Centric Services
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13. Mobile App Development
• iPhone app development
• iPad app development
• Android app development
• Windows Phone app development
• Amazon app development
• Blackberry,Nokia and Samsung app development
• HTML 5 & PalmWebOS app development
• Do Marketing & Sales
VSO - Confidential

14. Contact Us
Corporate Office:USA
290Turnpike Road,Ste 6,Westborough,MA 01581,USA
TEL :1-774-214-9907/1-508-329-2026
FAX :1-508-256-6553
Corporate Office:India
4/6 Rajiv Gandhi InfoTech Park – Phase-I
Hinjewadi,Pune – 411 057
TEL :+91-020-67959700
e-mail:tim.s@vsynergize.com
VSO - Confidential