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Through a worldwide team of certified technicians, our core services include:
INDUSTRIES SERVED
MTI Global Services is a global technical solutions provider that offers customizable
services to help maximize your technology investment.
Project Management
& Installation Services
No need to hire multiple vendors,
we do it all!
Preventive Maintenance
Services
Guarantees that your investment
achieves the highest ROI
Break-fix Services & Contact
Center Support
When you need us the most and
speed is of the essence
MTI Global Services is a worldwide leader within the Technology Services Industry. We pride
ourselves on being a partner--not a vendor--with the world’s largest brands and retailers, while
supporting every aspect of the technology investments being made around the globe. Our goal is
simple--develop customizable service plans that help our customers maximize their technology
investments in the market place.
Installation Services: One Source for Full Execution
MTI Global Services offers everything your business needs to succeed:
• Logistics Consulting
• Project Management
• Parts Management
• Installation Services
• Technical Support Center
Preventive Maintenance Services: Assurance and Visibility
Preventive Maintenance guarantees your technology investment achieves the highest ROI. We offer customized
service plans that build peace of mind and field level intelligence, ensuring your technology is properly running,
merchandised and performing as intended:
• Weekly/Monthly/Quarterly Location Visits
• Trip Report Summary
• Repairs and Servicing as Required
• Store Compliance Evaluations
Break-fix Services: When you need us the most
We understand that non-working technology means lost revenue. We offer customizable options to help service your
needs when a problem arises:
• 24/7/365 Multi-Language Contact Center Support
• Over 750 W2 Field Technicians Employed Throughout North America
• Global Network of technicians servicing over 71 countries
• Ability to Manage and Inventory Parts
• Staff Training Services
Partner with MTI Global Services so we can help you
achieve the highest ROI on your investment: fran.donnelly@mtigs.com

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MTIGS_Service_Summary

  • 1. Through a worldwide team of certified technicians, our core services include: INDUSTRIES SERVED MTI Global Services is a global technical solutions provider that offers customizable services to help maximize your technology investment. Project Management & Installation Services No need to hire multiple vendors, we do it all! Preventive Maintenance Services Guarantees that your investment achieves the highest ROI Break-fix Services & Contact Center Support When you need us the most and speed is of the essence
  • 2. MTI Global Services is a worldwide leader within the Technology Services Industry. We pride ourselves on being a partner--not a vendor--with the world’s largest brands and retailers, while supporting every aspect of the technology investments being made around the globe. Our goal is simple--develop customizable service plans that help our customers maximize their technology investments in the market place. Installation Services: One Source for Full Execution MTI Global Services offers everything your business needs to succeed: • Logistics Consulting • Project Management • Parts Management • Installation Services • Technical Support Center Preventive Maintenance Services: Assurance and Visibility Preventive Maintenance guarantees your technology investment achieves the highest ROI. We offer customized service plans that build peace of mind and field level intelligence, ensuring your technology is properly running, merchandised and performing as intended: • Weekly/Monthly/Quarterly Location Visits • Trip Report Summary • Repairs and Servicing as Required • Store Compliance Evaluations Break-fix Services: When you need us the most We understand that non-working technology means lost revenue. We offer customizable options to help service your needs when a problem arises: • 24/7/365 Multi-Language Contact Center Support • Over 750 W2 Field Technicians Employed Throughout North America • Global Network of technicians servicing over 71 countries • Ability to Manage and Inventory Parts • Staff Training Services Partner with MTI Global Services so we can help you achieve the highest ROI on your investment: fran.donnelly@mtigs.com